0:52 Oma yeah
0:59 at that point it was very important is
1:01 to build trust again with her and to
1:06 inform that she has someone who can
1:09 provide her with with information and to
1:12 support her during the implementation of
2:13 for this specific case but for others as
2:15 well in my opinion sustainable
2:17 reintegration cannot be achieved through
2:20 fulfilling only one dimension that's why
2:23 it's needed a holistic approach so we
2:25 take into account all the all the
2:27 dimensions and needs as well by
2:29 responding to to their immediate needs
2:33 by mapping other services available and
2:36 connecting them with with those services
2:40 and also to try and to to cooperate
2:43 coordinate all the assistance with other
2:46 partners as well with local institutions
2:48 they should be able to get access to
2:52 health services social Protection
2:55 Services access to job markets as well
2:58 so they can achieve economic
3:02 self-sufficiency and social stability [Music]
3:10 [Music] foreign
3:37 monitoring is one of the key aspects in
3:40 order to keep track on the progress of
3:43 our cases and the integration assistance
3:46 that we provide and in this particular
3:48 case I am happy to say that she is doing
3:52 very well she has settled and she is