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Email Etiquette | Saylor Academy | YouTubeToText
YouTube Transcript: Email Etiquette
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Video Summary
Summary
Core Theme
Effective communication with faculty members via email requires adherence to specific etiquette and structural guidelines to ensure messages are clear, professional, and achieve their intended purpose.
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today's world is dominated by technology
when the students live their lives on
the smart phones testing amazing your
friends on Facebook sending pictures of
good times and the not-so-good ones
communication is getting easier and
faster and when students are writing to
their teachers they sometimes forget
that there are things they need to
consider here joey is writing email to
her instructor Peter bramley she's been
sick and mr. class and she doesn't want
her attendance record affected she also
doesn't want to miss out on anything
important let's see how she gets on now
let me attend to some of my emails your
student I am sorry that I wasn't in
class last week I was ill and I can
prove it please tell me the content of
the lesson ASAP I am so worried thank
you as you can see mr. Bramley is
confused and irritated by the email he
doesn't know who is from the content is
unclear and the tonys rude all in all it
is a very ineffective email that neither
achieve his intention nor leaves mr.
Bramley with a good impression there are
a number of simple things that you need
to consider with writing emails to
faculty members let's take a look first
of all consider your email address the
email address you use will create an
impression if you're writing to a
faculty member you are advised to use
your poly you account
second pay attention to the greeting in
general dear followed by the family name
of the person you're writing to plus the
correct title if your teacher is a lady
and you don't know her marital status
use MERS usually we use professor only
if the recipient holds that title so
check this first thirdly make sure your
subject is clear teachers receive lots
of emails every day condense the main
idea of your email into a succinct
subject and use a noun phrase where
possible for example if you're writing
to ask for some ideas for an essay title
you might write request for assistance
in typing my essay fourthly consider the
content of your email establish some
goodwill remember that your teacher is a
fellow human it might be appropriate to
write I hope this email finds you well
or thank you for teaching us this
semester the key is to be sincere be
clear and concise avoid mentioning
details you think are unnecessary if
you're sick and writing to explain your
absence it might not be necessary to
explain your symptoms however it might
be appropriate to mention what the
sickness is refer to any attachments
readers often may not notice that an
email has something attached so in the
email you should refer them to the
attachment attaching the file before you
type in anything is also a good way to
ensure that you have attached what you intended
intended
avoid excessive punctuation exclamation
marks smiley faces etc are best avoided
since sending an email to your teacher
requires a relatively formal tone avoid
typing your message in capital letters
this can appear like you're shouting and
is considered very disrespectful
consider an ending to establish goodwill
you want to finish on a positive and
pleasant note i look forward to seeing
you soon would often be appropriate if a
future class is coming finally include
an appropriate ending you can use best
regards or kind regards here sincerely
would be best reserved for longer or
more formal emails include the following
at the end your full name and English
name if applicable your course code your
class day and time EG monday 2 30 to 4
30 when you finished your email remember
to proofread it before you send you will
be judged on your email so try to spot
any mistakes you have made and check
attachments before you send it's also a
good idea not to send an email when
you're angry or emotional but to wait
until you've calmed down so let's put
these rules into action with mr. Bramley
student here mr. brain-e i hope this
email finds you well I'm writing to
explain my absence from class on March
second which was due to an upper
respiratory tract infection I have
attached a medical certificate with this
email I will find out for my classmates
what I have missed it and ensure that I
stirred a I look forward to seeing you
so how's Joey is emailed this time clear
precise polite and effective her
attendance record will remain intact and
she'll leave a good impression by
following these simple practices next
time you email a teacher you can ensure
that you get your message across and
sharpen your communication skills for
success both at University and in your
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