This content is a webinar introducing the updated Certified Data Center Professional (CDCP) R25 version, highlighting EPI's expertise and the course's relevance in addressing current industry challenges like increasing power densities and AI workloads.
Mind Map
Click to expand
Click to explore the full interactive mind map • Zoom, pan, and navigate
Hello everyone and uh welcome to today's
webinar. My name is Dean Kier and I'm
EPI's chief operations uh officer. I'm
I'm glad you could join us today.
Today's content is really going to cover
the certified data center professional
R25 version which is a content update to
the course that we offer EPI's most
widely recognized course. And I think um
as we go through it in a bit of detail,
many of you would have joined the call
today to see what those changes are. I
think for those of us in the industry at
the moment um we are seeing significant
changes particularly with uh you know
workload power densities and AI
workloads starting to emerge and um you
know as a result this is this is having
a a broad impact on the industry
overall. So EPI updates its course
content frequently. I think though that
this is quite an important um update and
and one that um a lot of people in the
industry, our current students and
people who are interested in in in in
pursuing this course and certification
are going to see quite a lot of value
from. So I think uh
just sharing my presentation quickly. Um
all right. Well look I think just
starting off as a quick introduction for
those of you who may not be familiar
with EPI or may not know much about our
history. We've been in operation now for
about 38 years. The company was
originally founded in the United Kingdom
and we relocated to Singapore in 1999.
Um we do however have 12 offices
globally. So we've got a global presence
and we work with a lot of partners
globally too. Um, many of you would know
who our partners are or may have come
through our partner network and would
also have direct relationships with EPI,
but we're in over 60 countries and 130
cities um, covering most of of you know
the the market and where the large data
centers tend to be located these days.
Um, EPI actually provides um, a few key
services though obviously most of you
would be familiar with the training that
we provide and it's why you would have
joined the call today but we also
provide facility audits and
certifications um, for both design and
construction on data centers but
operations too. And I think why this is
quite important for everyone on the call
to understand is that our trainers um
who not only deliver our training are
also auditors too. Um but also we are um
exposed to a lot of the designs and
construction um approaches that we see
in the industry. This puts EPI at the
forefront um of I guess um you know
design changes and adjustments that
operators are making worldwide as they
try and accommodate technology changes.
And what this means is that the content
updates that you see with EPI's course
course material and our framework is
really based on what we're seeing
happening in the industry. So this way
you know that things are always current
and at the same time too the trainers
who then develop or develop or deliver
um our course material are delivering it
from the perspective of people who are
actually seeing those changes in the
field too um on a day-to-day basis. Um
EPI has won a lot of awards uh over the
years. Um and you know I think it stands
as a as a testament to the quality of
the services that we've provided too.
Some of our customers I guess everyone
on the call some of you may be from some
of these companies that we're
highlighting today but given the fact
that we've got a global presence we're
providing our services both audit um
services and training services to the
biggest companies in the world and the
largest uh operators vendors and
hyperscalers uh too. So we're going to
jump into the the actual uh meat of the
presentation today which is going to be
delivered by Mr. Otto Daru. Now Otto has
been in the industry for over 30 years.
He's been with EPI for a very long time
too. Um he's been instrumental in the
development of the course um and it's
its improvements over the years too. So
he's very hands-on with things. Many of
you on the call today may have already
been trained by him over the years. It
wouldn't surprise me in the slightest.
Um so he's he's obviously very well
known. And um what we're going to do is
hand over to Otto so he can run you
through some of the changes uh in depth
that have been made or the adjustments
that have been made in depth to the
course material. Um a little bit of
housekeeping before I hand over to Otto.
We will run through a Q&A at the end of
the presentation. So if you've got any
questions either technical or
commercial, please feel free to ask uh
ask them either in the chat box or in
the the Q&A tab at the bottom and we'll
try and get to them. Uh the presentation
will be shared after um uh the the the
webinar is concluded. We do that as a
standard. It's a question we often get.
So please know we will circulate this
material too. It'll be available to you
and it will also be made available on
YouTube. So you will be able to access
it again at a later stage if you if you
would like to. Um so with that I'd like
to hand over to Otto. Um I'll stop
sharing this side and you should be good
to go.
>> Okay. Thank you for the introduction
Dean. Um well, welcome everybody. I
already saw some names coming by that
sounded very familiar. Uh but of course
um let's talk about the CDC training. Uh
obviously this training is about data
centers and be aware that there are well
over 12,000 data centers in the world.
Uh maybe they have not counted every one
of them. Maybe they have uh skipped over
some of the smaller ones. But actually
as you may know uh data center
facilities is one of the fastest growing
businesses in the world there uh
doubledigit growth growth figures. So
when we're looking at the um CDCP
um then um
uh as when you are involved with data
centers yeah either as an data center
operator an end user maybe a collocation
customer or even equipment vendors um
the CTCP is actually a good source of information
information
to learn more about data center
facilities. So in this training we will
give you an overview of all the main
setup and critical factors which might
have an impact on the availability of
your data center. Uh the training is
very practical with real life examples
and to be honest you do not need to be a
certified electrical or mechanical
engineer to attend this this training
because this training serves as the
foundation for anybody involved in the
data center business.
More details on the data center design
here including calculations they will be
addressed in the consecutive courses
like CDCS and CDCE.
And in this training reference is mainly
made to international standards.
However, uh always your local standards
apply and they take precedence.
So data centers they are called
missionritical sites because they house
the core IT infrastructure that will
support an organization's critical
business operations and any disruption
to these data centers can have a
significant negative consequence to the
business itself. So in the first module
uh we will begin by looking at how data
centers fit into the broader business
structure by understanding the different
layers of operations involved. uh
organizations today cannot operate
without having high performance ICT
resources readily available and downtime
of the business's ICT support can have a
significant impact on your
organization's revenue and reputation.
So therefore a high availability a high
available data center is needed to make
your business successful. So we will
also discuss the key reasons why a data
center might go down and what could
cause unavailability and how can we
mitigate those those risks. We will also
explore different types of data centers
that you might come across each designed
with a specific purpose and scope in mind.
mind.
So this slide for instance gives you an
example about uh edge data centers. Uh
those are typical smaller data centers
located near the logical edge of a
network. So they are closer to the end
user and the end devices they serve.
Another uh content slide is um uh this
one where you can see that uh the means
uh that that means that in the terms of
the cost of downtime um uh that has
already been studied by many reputable
organizations and we actually see that
this cost of downtime is increasing year
overyear as it uh becomes more and more
important. So when you calculate the
cost of downtime, you can actually start
using this this number also to create
awareness by senior management so that
management is informed of what the
potential uh risks are at stake in case
of a data center outage which can be
very helpful uh to fund uh a high
Um you will find out that data centers
are not just put together randomly.
Yeah. There are wellestablished
standards and guidelines for everything
in the data center. From the overall
facility to the smallest components uh
some of the most important standards are
you you are going to discover in this
module. So we will go into the various
international data center standards and
guidelines where we will point out their
differences. We will also explain
ratings, classes and tier level
definitions. And we will also address
the importance of national standards as
you must comply to any local regulations
and re requirements in order to be able
to operate your data center.
Um deciding which standard or guideline
to follow is typically the
responsibility of the data center owner
or operator. Most of the time this
decision depends on the scope of the
data center operations and uh there is
however a growing trend in the ind
industry to lean towards established standards.
standards.
Uh well now this slides gives you
actually a quick overview on the design
principles behind each uh rating levels
um as mentioned in the TIA 9942. If you
want to dive deeper uh you of course can
consider buying the full standard or
maybe even better taking the CTDC
course. So after com completing uh the
CDCP examiner uh the CTDZ is a design
consultant course for the TIA 942 standard.
standard.
So once we understand the standards the
next bis big question will be where are
we going to locate the data center and
choosing the right location is not just
about finding a patch of of of land. It
is actually a strategic decision that
considers uh things like risk exposure,
connectivity, uh infrastructure and
nowadays becoming more important the
availability of electrical power. Yeah,
we will go over some of the key factors
that will influence site selection and
how they can impact long-term
performance and reliability.
After that we will break down the data
center into various areas and and rooms.
Uh we are going to explain the purpose
of the computer room, UPS room, uh
security room etc etc. So um we will
show for each of these rooms and areas
uh what is their their role and why do
you need them in order to keep your data
center operations running smoothly.
So it is not just natural hazards that
you need to worry about like flooding or
hurricanes but man-made hazards are just
as important to consider. You will see a
few of those examples on this slide. But
of course, the list doesn't stop here.
Here we have an example of one of the
data center rooms. In this case, it is a
staging area where the staging process
involves acclimating and testing the
equipment before it is moved into the
Now let's move from side selection into
one of the more physical design elements
inside the data center. And let's start
with the race floor. Be aware that uh
almost close to 80% of the data centers
are using a race floor. Of course uh
many hyperscalers who are prominent in
the news they might not have a race race
floor in infrastructure but still a lot
of data centers are today building a
data center with a race floor. So the
race floor is more than just a platform
to uh cover cabling. Yeah. It is
actually a critical part of airflow
management. Yeah. Um it is um used in
well over uh 70 to 80% of the data
centers and we are going to look at the
main types of floorboards that you are
likely to encounter. Uh we will look on
how much weight they can handle. We will
also go into general installation rules
to keep the race floor safe and
functional. Also, ramps and landing
platforms are important,
especially when considering
accessibility and equipment movement
into the computer room itself. We will
also touch on suspended ceilings and why
they are often used in combination with
a race floor to support the airflow control.
control.
So this slide actually demonstrates uh
the various components uh which make up
a race floor structure and uh here we
have some general guidelines on the race
floor insulation.
So let's lighten up the data center.
Obviously we also need lighter light.
Light lighting is not just about
visibility. It plays a very important
role in safety maintenance activities
and of course uh choosing the right
lighting uh system will also enhance
energy efficiency. So we will talk about
how light is measured uh what the data
center standards say about light re
requirements but we will also go into
the location of light fixtures uh how to
avoid shadowing in critical areas and of
course we will cover emergency lighting.
Um there are of course specific local
regulations for how and where emergency
lighting should be in installed. But in
addition to to this, we will also give
you some specific requirements for data
centers to ensure a safe evacuation and
continued visibility during for instance
power outages.
So this slide uh shows some of the light
strength definitions and how to measure
the light strength. Uh here we have a
slide on um uh standards defining the
requirements of lighting infrastructures
in buildings. Of course uh we will go uh
into the light requirements as it is
also specified by the TIA 92 data center standard.
Well, actually the largest module of
CDCP and uh I'm not joking. It's a very
long module. It takes more than three
hours. Uh that is all about the power
infrastructure because as you know the
power infrastructure is one of the most
critical pillars of any data center. So
uh we will begin with the role of
sustainability in modern facilities.
Environmental sustainability uh should
actually be high on the agenda. Uh we
will also show you uh how to include
micro grids to support resilience and
efficient power usage. We will go into
you do to the use of renewable energy.
Uh we will also uh u discuss battery
energy storage systems and we will even
explain uh the potential use of small or
micromodular nuclear reactors for data
centers. They are not operational yet
but I do think that they will become
operational maybe already in the next
five five years. Of course, after that
we will move into the technical side uh
exploring the power distribution chain
and how redundancy is built in to ensure
uptime. From there we will cover how to
manage power distribution properly
inside the data center and then we will
dive into an often overlooked area.
think about the criticality of grounding
and we will also go into the concept of
common mode noise.
So, oh, I'm going the wrong way. Um,
anyway, we will also address the PDU
form factors and IP protection levels.
Then we will go into the key critical
units of measures relevant to the data
center power quality. Next, we will look
at the differences between the UPS
technologies so that you will know when
to use which type of UPS and we will
also include some energy efficient UPS
options. Uh from there we will explore
battery types uh which will of course
cover the most standard ones used VRA or
SLA batteries but we have also included
lithium lithium ion batteries and other
types and uh we will also show you the
importance of battery monitoring and
finally we will look at thermographic
scanning. This is a powerful
non-intrusive way to detect potential
failures before they might happen in
your data center.
Um so the training will cover different
modes of operations of uh micro grid
like grid tide island able and off-grid
um operating modes. And we will also
cover the advantages and challenges when
implementing a micro grid for your data center.
center.
We will also explain various electrical
components that you will find in your
degenerator. Like here we have an
example on the purpose and working of a
static transfer switch.
Um well there are some basic electrical
formulas that will be mentioned in the
training itself and uh maybe for some of
you unfortunately you also need to
memorize them for your examine. Uh but
here we have an example on how to
calculate the difference between the
real power and the apparent power.
Um as mentioned earlier the CDCP
training will also go into various UPS
tech technologies. Uh this uh slide
actually shows you the modular UPS.
Um also in CDP uh we are showing various
types of batteries where we explain uh
the pros and cons of each type of of
battery and um uh as I also mentioned
here um we are going to discuss
thermographic scanning here uh which is
a technique that allows you to measure
the temperature uh without physically
touching any of the components of the
electrical systems. So
So
next up and that is uh not very um not
noticeable that everybody is aware of of
this and that is EMF. Um something that
is often invisible but actually quite
important are electromagnetic fields or
as they call it EMF.
So we will start by understanding the
two main types of electrical
electromagnetic fields and how they are
measured. Then we will cover the
relevant standards, the industry norms
and best practices designed to keep EMF
levels safe and within acceptable
limits. We will also identify common
sources of EMF within the data center
from power cabling to electrical systems
and finally we will discuss practical
ways to minimize uh EMF exposure and
electromagnetic interference.
So as just mentioned, we will cover uh
standards relevant to potential EMF
issues in the data center where we also
will give you some very important values
to consider when it comes to magnetic
fields. Um this slide will uh is
actually illustrating uh what materials
can be used to effectively shield EMF. Another
Another
fundamental piece of the data center in
infrastructure um are actually the
equipment racks. Yeah. Um actually you
will commonly see two main styles of
equipment racks. We have the two post
and the four post racks. For four post
racks there are several variations uh
each having their own specific features
and limitations. Um, we will also cover
the common rack sizes that you will
encounter there. Think about width,
depth, and heights and how to choose the
right rack dimensions to ensure
equipment compatibility.
Security is another big concern. So, we
will review the types of locks and
access controls that can help you to
protect your equipment. And finally uh
we will look into different options for
power distribution within the rack like
power rails and power strips. Uh however
uh a lot of people call them also rack PDUs.
PDUs.
So we are going to explain how racks are
designed, how equipment gets mounted
inside the rack and what are the
dimensions that we need for our computer
or server X based on the type of equipment.
equipment.
Of course we are also covering the rack
height. uh there is a trend going on
that equipment racks are becoming taller
to in order to save com computer room
space and we are also going to to
discuss the pro and cons of higher
So to be honest when you are asking data
center managersh what is your
biggest technical challenge most of the
time they will come back with cooling.
Yeah because one of the biggest
challenges that data centers face today
is managing the heat loads. Uh equipment
gets more powerful so it also generates
more heat. So in this uh module 9 uh we
will start by looking what are the
current trends in heat generation uh why
this poses significant problems for
mission critical sites. Then we will
explore the different types of air
conditioning systems available. uh we
will weigh the their pros and cons and
depends of course very much on the
climate your data center is located in
and of course your data center
facilities cooling needs. We will also
cover cooling units in general and
compare cooling approaches using race
floor or nonraelor environments for high
density equipment. uh special cooling
techniques become essential and we will
uh review uh several of those methods
including of course liquidbased cooling.
Uh one widely used best practice
nowadays is hot and cold containment
which will help you to avoid the mixing
of hot and cold air and will make your
cooling more uh effective and efficient.
Uh we will discuss of course the pros
and cons of hot and cold isle
containment. And finally we will touch
on some innovative solutions like
seasonal thermal energy storage which
also can improve energy efficiency over time.
time. So
So
when cooling ICT equipment in a data
center, it is important to know what is
the required uh temperature in front of
the equipment air intake. Of course, we
will uh discuss uh those temperatures
which are uh defined by S-ray in great
detail. Obviously we will also talk
about the u level of u humidity
recommended and allowed by
uh obviously we will cover uh chillers
in the CDC training both air cooled and
water cooled chillers. Um we are going
to um give examples of various cooling
solutions. Yeah. uh like here the
wallflow cooling or sometimes people
call them a wall vent cooling which is
actually uh relative new concept. Um
also as I mentioned um uh liquid cooling
both immersion cooling as well as direct
to chip uh cooling is uh covered by the
CDCP content. So this is an example of
uh a slide from the direct to chip
Well to be honest water might not be the
first thing that comes to mind when
thinking about data centers but it plays
a crucial role. Yeah. Um so we will
discuss why water is so important
especially for cooling systems and other
critical functions. Um since water
supply interruptions can cause serious
issues. So having a reliable uh water
backup supply is essential. So we will
look uh at where backup water systems
are typically installed and we will
explore some of the options available
for creating these backup setups uh to
ensure continuous operations.
Um, one of the most common ways to
provide backup water is by using large
water storage tanks. And of course, we
will go into the various uses of water
storage tanks in the data center facilities.
Actually, um, very often underestimated,
but actually the data center network is
just as important as power and cooling.
Yeah, because to be honest when the
network goes goes down this will result
in unavailability of the data center
services to the end user. So whether the
power is is going down or the network is
going down or the cooling it will result
in into an availability.
So in this module we are going to focus
on the backbone of data center
communication and that is actually the
network cabling infrastructure. So we
will start with key planning
considerations to keep in mind when you
are designing or upgrading your cabling
systems. Then we will compare uh the
main types of network cabling both
copper and fiber. We will discuss their
advantages and limitations and we will
also look at standards like the TIA 942
network topology which helps you to
ensure high availability on the network.
Also cable testing and verification of
the cable installation are covered by
CDCP and of course we will also share
some different options for connecting
multiple sites.
So as I mentioned we will explain
different types of optical fibers. Uh we
will go into details on both multi mode
and single mode uh uh fiber as show as
shown on this slide. Um uh we are also
going to um um explore how to build
network diversity and re redundancy to
prevent single points of failure. This
is actually a highlevel overview of a
So fire safety is absolutely critical in
data centers. So even a small incident
can cause major disruption and could
impact human safety. Yeah, do not forget
human safety is always the most
important thing even more important than
IT equipment or data.
So we will start by looking at the most
common cause causes of fire in the data
center so that we understand the
potential risks. Then we will cover the
key requirements for fire suppression
systems and the applicable standards. We
will also explore fire detection
technologies and the different types of
fire suppression systems both gas based
and non- gas gas based that are used to
protect a typical data center.
uh we also need to understand the
various classes of fire and the
appropriate handheld extinguisher that
needs to be used for the different
classes of fire to ensure personal
safety. And finally, we will review
important signage, safety regulations,
and other regulatory re requirements to
ensure compliance to your local fire
codes. Here
is a slide showing a water mist fire
suppression system. To be honest, it is
basically a much more refined version of
a sprinkler system. Um, we will also
describe the various types of gases that
can be used in your data center. Uh, we
will cover actually both halocarbon and
A secure data center is not just about
firewalls and cyber security. A secure
data center starts with physical protection.
protection.
So we will look at the tools and systems
used to secure the facility and think
about locks, uh cameras, parameter
controls. Um then we will cover safety
features designed to protect people
inside the facility like proper signage,
emergency exits and emergency procedures.
procedures.
So this slide shows some examples on how
to physically secure the data center and
u here we have an slide on uh physical
safety. Yeah. uh to ensure that the data
center is safe to operate goes beyond
just designing and installing the right
safety features but it also includes an
emergency response plans and safety
awareness by the people who are working
in the data center.
So finally the last module of CDCP
covers a key challenge in running any
data center and that actually is
monitoring. Yeah. So with so many
critical systems in place, having the
right monitoring tools uh available is
essential not only to to detect issues
but also to prevent issues before they
escalate. So we will begin with the
basic requirements of a data center
monitoring system. Uh we will also
explain how systems like the EMS or
environmental monitoring system, BMS
building management system and DCM data
center in formation m information
management systems each play a certain
role. Yeah, specific risks like water
leaks are also a major concern. So we
will cover in this module also how those
water leak detection systems are
actually working. And finally we will
touch on notification systems here
ensuring that the right people get
alerted at the right time when something
goes wrong.
So as mentioned we will explain in the
CD CDCP training how a water leak
detection u system works. We will uh
talk about padbased systems but also
cablebased systems. And in this slide,
we are showing the requirements for a
proper notification system. Uh, by the
way, this is also the last slide of the
CDCP release 25 sneak peek. Um, oh yeah,
I almost uh for forgot this. In order to
become a certified data center
professional, you also need to pass the
exam. And to give you some uh background
on the examine, it's a closed book
examine with um uh 40 multip multiple
choice answers. Yeah. Uh which is
actually quite nice with because with
multiple choice uh the right answers are
already given. You only need to pick the
right one. you will have 1 hour to
finalize the examine and the passing
mark is uh 27 correct answers out of
those 40 questions. So even when you're
making uh 13 mistakes, you will still be
able to pass the exam. Yeah. Um this
actually ends uh my side of the story.
Um so let's go back uh to Dean. Um go
ahead Dean. I will stop the sharing.
>> Excellent. Thanks for that, Otto. Just
before we jump into questions, I wanted
to focus on um a few areas relating to
everyone's career development. Um and I
think it's important to emphasize the
benefit that everyone sees when they
attend the CDCP and they achieve
certification, too. So, one of the
things I like to often say to people is
we don't teach people how to be
mechanical engineers or electricians.
What we really focus on is teaching them
the why. Why do we do things the way we
do things? And for so many people who
are new to the industry, they often look
at the industry thinking people have
lost their marbles and they don't know
why we take the approach that we do. But
it's important to understand that
everything is driven by best practice
standards. There are numerous standards
in the industry. Everything from, you
know, the standards around how equipment
needs to be manufactured to how we build
out an entire data center. And it's
important for people to understand um
the data center as an ecosystem to be
effective within their role. Um so the
CDCP is a fantastic technical foundation
for everyone in the industry and while
it's a technical course and you know a
lot of our students tend to be people in
technical roles it has a lot of benefits
for people who are also in commercial
roles because it helps you understand
again the data center from a technical
perspective but also helps you position
your products and services accordingly
too. So for many of those of you that
need to you know secure um funding
perhaps from you know your line
management or your organization there
are multiple reasons um you know why
your employer should perhaps assist with
funding um your CDCP um or any of the
other courses that we do offer too which
we'll touch on on briefly but also why
it's also always worthwhile investing in
um your continued education too. So,
I'll give you an example though of what
I mean by how um you know we we teach
people about the why as much as the how.
And I think I'll use the TI942 scope as
an example. So, Otto touched on the TI
942. We focus on a lot of the different
standards um that have an impact on the
design and construction and how we
operate data centers too, but the 942 is
a perfect example. So you'll see that
the 942 scope um has a a broad amount of
elements that we need to cover. Now you
might be a specialist um that is an
electrical engineer or a mechanical
engineer and you think to yourself or do
I really need to be that worried about
safety or fire detection and suppression
systems or facilities monitoring.
However, the reality is is that the
better you understand these different
elements within that ecosystem, the more
effective you become within your role
because again, we're building an entire
facility and you need to be able to
speak the same language as everyone else
that you're dealing with too. The site
location can have an impact on
architectural or electrical design,
mechanical design, telecommunication
installations and so forth. So the
better you understand the data center as
a whole, the more effective you become
in being able to deliver um your
respective skill set. Um and it just
makes you overall a far more effective
employee and it broadens your
understanding and knowledge of the
industry too. And that's why the CDCP is
so effective. Now if you consider that
you know almost 80% of the data centers
that are being constructed globally now
according to research are being designed
around the TI 942 standard. That doesn't
mean that everyone's certified um for
TI942, although many do. We conduct
those certifications. It's simply a case
of that it's a baseline standard that
many consultants and large operators are
using as a foundation to design and
construct their facilities. If you're
familiar with these standards and you're
always operating from a best practice
framework, again, it makes you far more
effective um with regards to your
day-to-day job. I think there are also
additional commercial benefits that you
see when you conduct uh training that
EPI provides. Obviously, as I've covered
in detail, it's always aligned with best
practice standards, but the important
thing is that everyone's talking the
same language. Um, and this provides a
huge advantage, too. The training is
also quite practical. Um, and it does
also help upskill a lot of new entrance.
We're seeing a lot of new people come
into the industry. um people who may
have a lot of experience and may think
well do I really get any benefit from
doing what appears to be an introductory
course I can say by all means um again
you know I come with a design
construction background I've seen in the
industry people who come in and they've
been electrical engineers or mechanical
engineers and 20 years experience and
they think this is crazy why do we build
these things the way we do so this sort
of training is suitable for all levels
of experience um it also leads to
general cost savings um you know if
you're reducing risk across an
organization by providing adequate
training to staff. It has um significant
advantages and we also see improved
performance from teams as a whole. Um
the CDCP is also a foundational course
where you can then um attend courses
that will provide you with more advanced
training. We've got the certified data
center specialist. That's a three-day
course. Um if you've completed and
passed the CDCP exam, um that becomes an
option for you. We focus more on
technical specifications um and you know
how to to to size up various plant and
equipment in a lot more detail. And then
beyond that we've got the the certified
data center expert which is a 5-day
course and we actually looked at the
whole project life cycle of a data
center from start to finish far more
intense um but again it provides an
opportunity for you to gradually build
your skills and build on top um of the
the the CDCP as a technical foundation.
We also cover um the network cabling
design uh professional the certified
network uh cabling design professional
course which is a two-day course.
Obviously data centers there's a lot of
interconnection. Um there's a little bit
more involved when it comes to
interconnection and networking within a
data center and um obviously it provides
quite a lot of value for people who are
in this space. We do provide some other
courses which I'll touch on briefly.
We've got our foundational course um
which is the DCFC. We've got the design
build courses which we obviously just
run through. We do run extensive
maintenance and operation courses too
though. It's always beneficial for
people who take these courses to um
start with the CDCP or have the CDCP.
It's not a pre- requirement to take
these courses, but given the size of the
facilities and the complexity involved
in having to operate data centers these
days, there's a lot of value in these
courses. The CDFOS is the operation
specialist. That's focused at more
people who are on the floor and you know
tools in hand. The FOM we focus more on
policies and procedures. So that's your
facilities operation manager. Both are
three-day courses. Extremely valuable
and always good to have a few people
within your organization that are
certified for it is the data center
environmentally environmental
sustainability specialist. That's a
two-day course. Um and what we do is we
try and train well we we do we train you
up to um operate the data center from a
more environmental sustainably
sustainability focused um perspective
which we look at all sorts of things
waste management and um yeah help you
improve with your reporting up to senior
management who also under a lot of
pressure when it comes to uh
sustainability um requirements these
days we have some risk based courses um
the certified data center risk
professional ideal for people who are
having to deal with constant expansions
on site or perhaps equipment refurbishes
um and also the migration specialists.
Uh these are challenging when it's when
you're having to you know either
relocate customer infrastructure um or
you need to assist uh customers who are
going to be relocating into your data
center. These are again very high-risisk
projects and um there's immense value in
in in receiving adequate training for
it. Lastly, we've got standards and
compliance training. Um the CDCP is
actually a a prerequisite for what we
for the CTDC which is the certified
TI942 design consultant. As I said
earlier, you know, a lot of data centers
are being designed with the TI942
standard in mind. Um the CTDC is a is a
is a great course um for uh people to
attend and really wrap their head around
the TI 942 standard in a lot of detail.
Um and we do train a lot of consultants
in the industry. The other two courses
are more advanced for internal auditors
and lead auditors. Um, generally the
CTDC though has an immense amount of
value for consultants. Uh, moving on to
accreditation. Um, this was already
covered in some detail by Otto, but we
actually have all our certifications uh
provided by Exxon. So, it's a third
party. It's a completely impartial
process. We're not printing the
certificates in a kitchen. Um, it's
actually coming through a remote
prompted process that's managed by Exon
for us. So it's a global accredititation
and one of the reasons why our
certifications are valued so highly. Um
again it's totally independent and
impartial from EPI which means that you
know the examinations have some some
some real weight to them. They operate
under an ISO scheme but they have
certified over 2 million people and they
focus on IT and data center in the the
IT and data center industry
specifically. Um so this is why the
relationship with Exon is so important
for us but it's also been so good for uh
our students with regards to delivery.
Look all the training comes with
training an ebook uh and the exam. We're
delivering in multiple languages. Um the
languages are listed on the screen.
We've actually added Thai and Bahasa um
to uh the recent language delivery too.
So we consistently expanding the
languages the courses are delivered in
trying to make it available to as many
people worldwide as we can. There's
three delivery formats. Instructorled
training is when you attend a class in a
classroom, a live live live training
environment. Virtual is the exact same
thing, same content. Um, we just deliver
it virtually. So, it be over a video
call like this as opposed to in a
classroom. And then lastly, there's
training on demand, which is access to
EPI's uh EPI Academy platform. You've
got 12 months access, and you can you
can complete the the training at your
own speed. So, the CDCP is available to
everyone through those three different
formats. And look, why EPI? Um, look,
many of you of you do know us. We are
the first and the largest though. We've
been doing this for a while. Our
certifications are recognized globally
and um, they do hold quite a bit of
weight when it comes to, you know,
companies that need to bid for projects.
They often need to have a certain number
of certified staff on on hand or under
employment. Um, and likewise, even when
it comes to job applications in specific
markets, our certifications make it a
lot easier to secure um, attractive
roles. We are a data center expert.
We're also conducting site audits as I
mentioned earlier and I think that's a
real point of differentiation for us.
The trainers who are training you are
people from the industry and have been
in the industry for a long time and seen
a lot. They obviously train a lot of
people but they're conducting site
audits. So they often see what's
happening um with newer facilities that
are being constructed too. That means
that while you're going through your
courses, you might have very technical
questions related to projects that
you're working on or things that you're
seeing out there in the real world. and
our our our trainers would often be able
to provide guidance on the approach you
can use to to solve those challenges and
issues. We're vendor neutral so we don't
align specifically with one vendor. Um
we look at things from an industry
perspective accredititation we've
covered. We also have um a well-
definfined development methodology based
on our own data center competence
framework. Um and again things are based
heavily on international standards which
is imperative and one of the the the
real value ads. And also look we've been
doing it for a while. It's not 37 years
anymore. now 38 years. Um so we've we've
been around for a while and um I think
as a result it's um it's it's one of the
reasons why so many people have so much
confidence in our certifications and our
training. So with that I wanted to leave
sufficient time for questions. There are
quite a bunch that I saw come through.
So we'll get through as many as we can.
We'll run questions for the next 20
minutes. Just so that everyone knows if
we don't get to your questions we always
do respond. Um we'll respond in writing
afterwards. Uh one of the most common
questions always is will the materials
be shared? Yes, the presentations will
be shared. The uh the uh materials uh
will be shared too. So slide decks plus
videos will all will be uh uploaded. So
with that I'll jump into the questions
that we've got. So Otto, I'll flick some
over to you and I'll probably address a
few as we start to go through them. Uh
the first question we got was from
Manfred. He wanted to know is the course
endorsed by skills future? Uh the answer
is yes. So there is SSG funding for our
courses. Um drop us a note if you'd like
a little bit more information on it and
we'll put you in touch with Leon who's
our chap in Singapore that um assists
our clients there. Um Sandeep wanted to
said the course is very good for data
center professionals but he'd like EPI
to add some animation videos um of the
course and some checklists in this
course. Sandeep, we're always happy to
get um feedback from students and people
who attend the course. Um if you could
pop us an email through with um some of
the additional content you'd love to see
in the course in future. It's something
we can look at. Like I said, we update
our courses frequently, so something we
can address. Uh the next question was
from Alex. He wanted to know um I'd like
to ask if the exam will be written um or
on the end of the second day of
training. Um Otto you generally uh
conduct um a lot of exams sometimes with
the students. I think best if you jump
into that one.
>> Well sometimes but it is actually quite
rare. The with the classroom training
there might be a written test of course
multiplechoice at the end of day day
two. Um however I would say almost 90%
of the examine will be done online on
the accent platform and that does not
necessarily need to be done on day day
two. Uh but I always advise to do it as
quick as possible because the next day
you are with your own projects and all
the content might leave your your brain.
So after a month you might have
forgotten maybe 50% of it.
That's why we always encourage people to
try and take their exam as soon as
possible. Um, right. The next one was uh
from Muhammad. He wanted to know what
standards being followed for on-site
power generation and micro grid for
>> That is one of the challenges nowadays.
There are not too many standards.
uh it is also very difficult to connect
some legacy systems to the uh power
control systems of uh a microit. Of
course, there's a lot of work going on
and of course uh some vendors they will
say that they uh only their equipment
will comply to the standards but that is
not really as far as I know and please
correct me if I'm wrong uh a real uh
micro grid standard that covers all the aspects.
aspects.
>> Thanks for that. We had a question from
Sed who asked if we can explain the
differences between tier three and tier
four which I guess is rated three and
rated four. I I think before you jump in
Otto, important to um stress that this
is covered in great detail in the actual
CDCP course material. Um but Otto, maybe
you can give us just a quick one one
line sentence on the difference.
>> Well, actually uh well on the very high
level, tier three, rated three and tier
four are rated four at least for power
and cooling are more or less identical.
Rator three means that your data center
is concurrently maintainable so that
your data center never has to go down in
order to do maintenance on the
infrastructure and uh the rated for data
center means that the data center is
fault tolerant. So any component in your
data center can have a failure without
affecting the critical load of the data center.
center.
>> Thanks for that. Uh we got a question
from Pine. He wanted to know what's the
cost of doing the CDCP in India and are
any renewals required. So look with that
Pine, we've got an office in uh India.
You can contact them directly. Please
feel free to reach out to us if you'd
like us to make an introduction for you.
Uh all our certifications require a
reertification every 3 years. And the
reason for that is is because the
content in our courses is updated
frequently. The sneak peek today is an
example of those updates. So as
technology improves obviously the course
material is updated to include those
changes and it's important to keep
people up to date. Also one of the
reasons why the certifications are so
highly valued is because they're
current. So employers trust that if
someone has got a valid CBCP
certification that their training is
relevant and current and it isn't
necessarily based on older methodologies
that might have changed um as as changes
to the industry have occurred. Uh next
question is uh from Muhammad. He wanted
to know are lithium batteries used in
the data center. The answer is yes and
what are the firefighting procedures for
it? Again I think that would be
something that would be covered in
detail uh during the CDCP course itself.
Um but that is something that we would
cover in the course. So uh fire fire
systems are covered in great length um
during the the actual course itself. Um
the next question uh was from KA. I hope
I pronounced that correctly.
In your opinion, what is the main risks
faced by data centers today and the most
frequent and dangerous ones that we must
mitigate as CDCP professionals? I think
we can can have a go at that one.
>> Yeah, it depends very much on where you
are are living. Yeah, in some countries
there is a high risk of an earthquake.
In other countries you you don't in some
countries there might be some issues
with drones attacking the data center.
Think about countries at at war and
other countries don't. But of course
when we are talking about a major challenge
challenge
uh which normally will not cause any
downtime but that actually the challenge
to comply to the increasing heat load
that is coming from your IT equipment.
Perfect. Thanks. I've seen a lot of
questions from people asking if our
courses are available in their
respective countries or regions. Um to
everyone, our courses are available
globally. We've got a large partner
network. We're in over 60 countries.
We've got 12 offices globally. Um you
know, the UAE, United States, Europe,
we're all over the place. We also offer
virtual training and we deliver training
um electronically to via the TOD
platform. So, please don't think that
your location um wouldn't have you
wouldn't have access to the training
because of your location. Pop us a mail
and we'll put you in touch with a local
resource. So, that should address a lot
of the questions we've um we've been
getting on that. Uh we've got another
question here from Sha. Um what is the
basic difference between uptime
certification and CDCP or EPI
certification program? I think it's
important to emphasize that uptime
certifications are based on uh the
uptime guidelines and a lot of their
emphasis is on electrical and mechanical
um you know standards. The CDCP is far
more comprehensive because we focusing
on a broader scope and it's one of the
reasons why we have we have the CDCP as
a as a technical entry and foundational
course for more advanced courses like
the CDCS and the CDCE. So those are the
the the the I suppose the shortest
summary explaining it. I don't know if
you want to add anything else
specifically about it or covers it. Yep.
>> Yeah. All good. Uh the next one is for
Muhammad. He's getting a scholarship or
exam voucher. It will be good to get
ahead in my career. Sure thing. EPI is
running a scholarship program at the
moment. Um please feel free to contact
us via our website. Um there are
um please contact us you'll see criteria
on the on the site itself as part of the
application process. Um Jav wanted to
know should we eliminate fuel tanks from
data center site designs due to safe
associated health and safety standards?
Um any quick answer there?
>> No I think well currently not. Yeah. uh
most of the backup power is still uh
diesel or gas generators. Uh so and of
course uh to be able to continue
operations uh uh fuel tanks are still
needed. And by the way uh that there
that is not a particular safety issues
at stake uh when you're going to fill up
your car at the gas station uh there
might also be a potential safety issue. Yeah.
Yeah.
>> Perfect. Uh Rasmus asked will hypers
scale data center designs be covered in
the CDCs course and the answer the short
answer to that is yes um you know CDCP
CDCS CDC we cover um hypers scale it's
important to remember that hypers scale
is more of a commercial model than just
a purely technical design so it is
something that we cover in great length
obviously it has a you know that a lot
of the facilities being constructed a
hypers scale facility so rest assured
we're covering it in detail through all
the course material um dung wanted to
know is does EPI support Vietnamese? Uh
not in Vietnamese, but we are looking to
deliver in Vietnamese shortly. So we're
working with partners for local language delivery and we are looking at adding it
delivery and we are looking at adding it to the TOD platform in 2026. So it is
to the TOD platform in 2026. So it is coming. We have got local
coming. We have got local representatives in uh Vietnam and also
representatives in uh Vietnam and also partners. So please stay in touch with
partners. So please stay in touch with them and they can keep you updated. Um
them and they can keep you updated. Um next we got two questions.
next we got two questions. uh how is CDCP knowledge applied
uh how is CDCP knowledge applied daytoday from an operations perspective?
daytoday from an operations perspective? I've got my view on that Otto but maybe
I've got my view on that Otto but maybe you want to give yours first. Well uh of
you want to give yours first. Well uh of course uh all the knowledge can be used
course uh all the knowledge can be used on a day to today basis. Uh however when
on a day to today basis. Uh however when we are looking at uh typical data center
we are looking at uh typical data center day-to-day operations uh be aware that
day-to-day operations uh be aware that there are also other trainings available
there are also other trainings available like CDFOS and CDFOM which will go more
like CDFOS and CDFOM which will go more into the uh procedures and processes
into the uh procedures and processes that are used in uh day-to-day
that are used in uh day-to-day operations. But of course all the
operations. But of course all the knowledge that you gain from CDCP can be
knowledge that you gain from CDCP can be used uh during your day-to-day work.
used uh during your day-to-day work. >> Perfect. And another question from Han.
>> Perfect. And another question from Han. Um he wanted to know why is CDCP
Um he wanted to know why is CDCP considered the most popular data center
considered the most popular data center certification? That's simply because
certification? That's simply because we've sold more of them. I think it's
we've sold more of them. I think it's just on pure numbers. We've delivered
just on pure numbers. We've delivered more of the CDCP training to u the world
more of the CDCP training to u the world than just about all the other training
than just about all the other training providers combined. And it's not even by
providers combined. And it's not even by a small factor. It's by a massive
a small factor. It's by a massive massive margin. So we are the largest
massive margin. So we are the largest trainer in the world. And it's one of
trainer in the world. And it's one of the reasons why the the certification
the reasons why the the certification has achieved um such high recognition.
has achieved um such high recognition. Um the next question was from Danielle.
Um the next question was from Danielle. She wanted to know how long is the
She wanted to know how long is the qualification valid for? All our
qualification valid for? All our certifications have a a three-year uh uh
certifications have a a three-year uh uh validation or three-year period. Um
validation or three-year period. Um they're valid for 3 years after which
they're valid for 3 years after which you need to reertify. Reertification
you need to reertify. Reertification does not require you to attend an entire
does not require you to attend an entire course. What we do is we send you the
course. What we do is we send you the workbook and the exam. So any
workbook and the exam. So any adjustments or improvements or changes
adjustments or improvements or changes to the material you'll be able to go
to the material you'll be able to go through it and then you can you can you
through it and then you can you can you can uh
can uh >> and by the way uh once you have done the
>> and by the way uh once you have done the CDCP training and you will continue with
CDCP training and you will continue with CDCS you do not need to reertify for
CDCS you do not need to reertify for CDCP anymore because then you are
CDCP anymore because then you are getting a level higher on CDCS level.
getting a level higher on CDCS level. >> 100% correct. Likewise with the CDC, if
>> 100% correct. Likewise with the CDC, if you continue to advance up the the the
you continue to advance up the the the ladder, um you never need to reertify
ladder, um you never need to reertify all your your SS only the most advanced
all your your SS only the most advanced search to stay current. Um Eric wanted
search to stay current. Um Eric wanted to know the exams online. Yes, all the
to know the exams online. Yes, all the exams are remote procedured and all
exams are remote procedured and all online. Uh
online. Uh if I have CDFOM, can you still go for
if I have CDFOM, can you still go for CDCP? Absolutely. Um there's no
CDCP? Absolutely. Um there's no restriction on that whatsoever. You'll
restriction on that whatsoever. You'll actually benefit immensely by doing the
actually benefit immensely by doing the CDCP um because it'll give you a nice
CDCP um because it'll give you a nice strong technical understanding of design
strong technical understanding of design and construction um approaches too. So
and construction um approaches too. So you'll benefit from it. Uh
you'll benefit from it. Uh can you enroll in CDCs without the CDCP?
can you enroll in CDCs without the CDCP? No. Um the requirement is that you pass
No. Um the requirement is that you pass the CDCP and achieve certification for
the CDCP and achieve certification for it. The reason for that is is that we
it. The reason for that is is that we build on the CDCP as a technical
build on the CDCP as a technical foundation. So it needs to be viewed as
foundation. So it needs to be viewed as a certification pathway and making sure
a certification pathway and making sure that you understand the fundamentals um
that you understand the fundamentals um of you know best practice approaches
of you know best practice approaches that we like to use before you attempt
that we like to use before you attempt the more advanced courses. Um we've got
the more advanced courses. Um we've got I think another five minutes for
I think another five minutes for questions. We've obviously had a lot
questions. We've obviously had a lot come through. As I said to those of you
come through. As I said to those of you who we haven't responded to, we will
who we haven't responded to, we will respond to you um in over an email. So
respond to you um in over an email. So you will hear back from us. Um but I
you will hear back from us. Um but I think let's wrap up in say five minutes
think let's wrap up in say five minutes time. We can go through a few more. Um,
time. We can go through a few more. Um, other than CDCP, do other courses like
other than CDCP, do other courses like CDFM have an expiry? It's a three-year
CDFM have an expiry? It's a three-year expiry on all EPI courses. So, every 3
expiry on all EPI courses. So, every 3 years, you need to reertify. Um,
years, you need to reertify. Um, could you summarize the difference
could you summarize the difference between CDCP and CDCP R25? Also, have
between CDCP and CDCP R25? Also, have you updated TI 942 as the baseline?
you updated TI 942 as the baseline? Look, the TI 942 went through a recent
Look, the TI 942 went through a recent um
um standard adjustment. moved from the 942B
standard adjustment. moved from the 942B to 942C that occurred last year.
to 942C that occurred last year. Obviously, any adjustments to the
Obviously, any adjustments to the standards, we then would update our
standards, we then would update our course material accordingly. And this is
course material accordingly. And this is why it's so important to reertify
why it's so important to reertify because as the standards adjust, our
because as the standards adjust, our training adjusts and best practices
training adjusts and best practices adjust. Um, so look, Otto's covered in
adjust. Um, so look, Otto's covered in length some of the the newer content
length some of the the newer content that's been added on the CDCP R25. It'll
that's been added on the CDCP R25. It'll be in the presentation and again uh
be in the presentation and again uh through the the webinar which will be
through the the webinar which will be shared on YouTube again. Um what else
shared on YouTube again. Um what else have we got here?
Uh a facilities manager Bazumi has asked he's a facilities specialist at the
he's a facilities specialist at the University of Roads. He looks after data
University of Roads. He looks after data center facilities
center facilities and represents IT department projects
and represents IT department projects like renovations. Which course do you
like renovations. Which course do you think he should start with? If you're
think he should start with? If you're new to the industry, CDCP is fantastic
new to the industry, CDCP is fantastic particularly got a strong technical
particularly got a strong technical role. We have got a foundational
role. We have got a foundational certificate. It's called the data center
certificate. It's called the data center foundation certificate which is aimed at
foundation certificate which is aimed at people who have limited technical
people who have limited technical experience or exposure. But the CDCP is
experience or exposure. But the CDCP is a fantastic entry point for most people
a fantastic entry point for most people in the industry and one of the reasons
in the industry and one of the reasons why it's the most uh popular course
why it's the most uh popular course globally um when we talk about data
globally um when we talk about data center training specifically. Um
okay let me uh sorry I'm just making my way through these questions. There's a
way through these questions. There's a good question here from Abdell.
good question here from Abdell. He wants to know if there's more
He wants to know if there's more emphasis on emerging technologies such
emphasis on emerging technologies such as liquid cooling and edge data centers
as liquid cooling and edge data centers and how you actually um integrated a lot
and how you actually um integrated a lot of this into the newer training. I know
of this into the newer training. I know you covered some of that during your
you covered some of that during your presentation. Yeah. Yeah. We will go um
presentation. Yeah. Yeah. We will go um as the uh CDCP is of course uh uh more
as the uh CDCP is of course uh uh more or less basic training. Uh of course uh
or less basic training. Uh of course uh edge data centers and liquid cooling
edge data centers and liquid cooling will be covered both direct to chip
will be covered both direct to chip cooling but as I also read in some uh
cooling but as I also read in some uh questions we will also cover uh onephase
questions we will also cover uh onephase and two-phase immersion cooling. So they
and two-phase immersion cooling. So they will be covered in CDCP.
will be covered in CDCP. Um the next question was from car. He
Um the next question was from car. He wanted to know what will happen if he
wanted to know what will happen if he does not resertify after 3 years. Look
does not resertify after 3 years. Look the only thing is your certification's
the only thing is your certification's expired. Um you have uh we we require
expired. Um you have uh we we require you to maintain your certification after
you to maintain your certification after it expires. You would then need to
it expires. You would then need to attend the course. Um again
attend the course. Um again reertification doesn't require you to
reertification doesn't require you to attend a course. Um otherwise you need
attend a course. Um otherwise you need to attend the course or you need to
to attend the course or you need to attempt your your CDCS so that you don't
attempt your your CDCS so that you don't have to um reertify. Uh, is CDCP a
have to um reertify. Uh, is CDCP a prerequisite to get CDFOS or FOM?
prerequisite to get CDFOS or FOM? Absolutely not. Um, it's recommended
Absolutely not. Um, it's recommended simply because it'll make your life
simply because it'll make your life easier, but um, it's it's not a
easier, but um, it's it's not a requirement. Uh, does EPI have plans to
requirement. Uh, does EPI have plans to support it in the Arabic language? We
support it in the Arabic language? We are looking at it um, but towards the
are looking at it um, but towards the back end of 2026.
back end of 2026. Um, but it is it's not 100% yet. Um,
Um, but it is it's not 100% yet. Um, it's coming down to um, a few things we
it's coming down to um, a few things we need to look at with regards to internal
need to look at with regards to internal support systems. We are trying to
support systems. We are trying to support more languages though. Um so
support more languages though. Um so something that we are planning for the
something that we are planning for the future. Um if I pass CTDC then I do I
future. Um if I pass CTDC then I do I need to still be reertified CDCs? Yes.
need to still be reertified CDCs? Yes. And uh that's important to understand.
And uh that's important to understand. The CTDC is a different certification to
The CTDC is a different certification to CDCS. The CDCP is a requirement for the
CDCS. The CDCP is a requirement for the CDCS. Um and it's a requirement for
CDCS. Um and it's a requirement for CTDC. And the reason for that is is that
CTDC. And the reason for that is is that the CDCS as I mentioned earlier builds
the CDCS as I mentioned earlier builds on the technical foundations that the
on the technical foundations that the CDCP provides. But the CTDC uh covers um
CDCP provides. But the CTDC uh covers um a lot of concepts that require a good
a lot of concepts that require a good strong fundamental understanding of the
strong fundamental understanding of the data center as a whole. Um, and it's one
data center as a whole. Um, and it's one of the reasons why we have it as a
of the reasons why we have it as a prerequisite because the worst thing
prerequisite because the worst thing that could happen is you attend the
that could happen is you attend the CTDC, which can be quite a challenging
CTDC, which can be quite a challenging course and you don't understand certain
course and you don't understand certain concepts
concepts that you would have um had a better
that you would have um had a better familiarity with if you uh had a CDCP
familiarity with if you uh had a CDCP under your belt. So that's the reason
under your belt. So that's the reason why we we have it as a prerequisite. I
why we we have it as a prerequisite. I think with that um we can actually move
think with that um we can actually move towards wrapping up. Um so Otto, thanks
towards wrapping up. Um so Otto, thanks again for running everyone through this
again for running everyone through this today. I'd like to thank everyone who
today. I'd like to thank everyone who attended today too. We had a fantastic
attended today too. We had a fantastic turnout. It's excellent to see. There
turnout. It's excellent to see. There were a lot of questions that came
were a lot of questions that came through and we really appreciate those
through and we really appreciate those too. Um again, the courses are offered
too. Um again, the courses are offered globally. We can help you anywhere. If
globally. We can help you anywhere. If you've got any questions, please feel
you've got any questions, please feel free to reach out to our team. You can
free to reach out to our team. You can contact us through our website or
contact us through our website or LinkedIn or whichever channel suits you
LinkedIn or whichever channel suits you the best. And um yeah, we'll be in touch
the best. And um yeah, we'll be in touch with those of you that have uh had
with those of you that have uh had questions we haven't had a chance to to
questions we haven't had a chance to to get to yet. So, thank you everyone and
get to yet. So, thank you everyone and um thanks again for attending
um thanks again for attending >> Dean before you log off.
>> Dean before you log off. >> Oh, of course I nearly forgot. I nearly
>> Oh, of course I nearly forgot. I nearly forgot. Oh my. That is very true. Hang
forgot. Oh my. That is very true. Hang on a sec. Let me just um
on a sec. Let me just um >> run the uh So, we we've got a um lucky
>> run the uh So, we we've got a um lucky draw. So, for those of you that are
draw. So, for those of you that are still on the call, we're going to
still on the call, we're going to run that prize. So, Paige, while I'm
run that prize. So, Paige, while I'm busy doing that, do you just want to let
busy doing that, do you just want to let everyone know what that um prize will
everyone know what that um prize will be?
be? >> Yeah. Yeah. I think uh during the when
>> Yeah. Yeah. I think uh during the when we sent out the invitation, we also
we sent out the invitation, we also offered a lucky draw uh where the prize
offered a lucky draw uh where the prize is a uh the full-blown CDCP to the
is a uh the full-blown CDCP to the training on demand. You get access to
training on demand. You get access to the full CDCP course uh on the EPI
the full CDCP course uh on the EPI Academy platform. It's a e-learning
Academy platform. It's a e-learning course. So you get 12 months access, you
course. So you get 12 months access, you get the ebook which you can download and
get the ebook which you can download and you will also get or receive the exam
you will also get or receive the exam voucher uh where you can schedule your
voucher uh where you can schedule your exam when you're ready.
exam when you're ready. >> Perfect. Thanks. And um I've just run a
>> Perfect. Thanks. And um I've just run a little Excel.
little Excel. Yep. Here we go. Uh so Kevin Brian
Yep. Here we go. Uh so Kevin Brian Abawang, I hope I pronounced that
Abawang, I hope I pronounced that correctly. They won the lucky draw. So
correctly. They won the lucky draw. So we'll be in contact with you.
we'll be in contact with you. >> Typing out the name, Dean. Sure. Uh, one
>> Typing out the name, Dean. Sure. Uh, one second.
second. Make sure I get it right.
I hope I spell your name correctly. >> Oh, he
>> Oh, he settled me.
settled me. Very good. Good stuff. I'm glad to see
Very good. Good stuff. I'm glad to see you still on. So, there we go. You made
you still on. So, there we go. You made my life easier.
my life easier. >> Thanks, Kevin. And look, again, thank
>> Thanks, Kevin. And look, again, thank you to everyone for joining again today.
you to everyone for joining again today. We appreciate your time.
We appreciate your time. >> Okay.
>> Okay. >> Thanks all. Bye-bye everyone.
Click on any text or timestamp to jump to that moment in the video
Share:
Most transcripts ready in under 5 seconds
One-Click Copy125+ LanguagesSearch ContentJump to Timestamps
Paste YouTube URL
Enter any YouTube video link to get the full transcript
Transcript Extraction Form
Most transcripts ready in under 5 seconds
Get Our Chrome Extension
Get transcripts instantly without leaving YouTube. Install our Chrome extension for one-click access to any video's transcript directly on the watch page.
