Operations management is a crucial business function focused on planning, organizing, and overseeing the production of goods and services to maximize efficiency, profitability, and customer satisfaction.
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in this video you are going to learn
operation management
topics i am going to discuss our
definition of operation management
nature of operations management duties
and responsibilities in operations
management and benefits of operations management
management
let's start the video
operations management is an area of
management involved in planning
conducting the process of production and
redesigning business operations and
production of goods or services
it requires planning organizing and
inspecting the organization's processes
to balance revenues and costs to get the
highest possible operating profit [Music]
[Music]
nature of operations management
operation management is a dynamic
process that keeps changing as per
market trends
it is the management of activities
involved in the conversion of raw
materials into finished products
operation management is a continuous process
process
it is engaged by organizations for
managing its activities as long as they
continue their operations
duties and responsibilities in
operations management
the duty of an operations manager is to
ensure that they are all working
together efficiently and effectively in
order to reach the desired goal of
producing useful goods and services for consumers
consumers
the operations management responsibilities
responsibilities
are 1.
product design
product design means planning and
creating a product that will be sold to
the customers
it involves developing new concepts or
expanding on current ideas in a process
that will lead to the production of new products
products
the responsibility of an operations
manager is to ensure that the products
hold to customers meet their needs as
well as that is following current market trends
2. forecasting
forecasting
making predictions of events that will
happen in the future based on past data
is called forecasting
one of the duties of the operations
manager is to predict the customer's
demand for the company's product
the forecast helps the company to
determine the future trends and the
number of products needed to satisfy the
market demand three
three
supply chain management
a supply chain is an associated network
of individuals associations resources
activities and technologies involved in
the manufacture and sale of any product
or service
a supply chain starts with the delivery
of raw materials from a supplier to a
manufacturer and ends with the delivery
of the completed goods or services to
the customer
the operations manager manages control
of inventory the production process
distribution sales and sourcing of goods
at acceptable prices
i have discussed product planning
forecasting and supply chain management
in separate videos check those videos in
i button and description [Music]
[Music] for
for
delivery management
delivery management is one of the major
responsibilities of the operations manager
manager
the manager makes sure the goods are
delivered to the consumer from time to time
time
they should follow up with consumers to
ensure that the products delivered are
what they required and meet their needs
now come to benefits of operations management
management 1.
1.
product quality
operations management staff is the first
crew in a company that verifies
durability and safety in a product
operations management reviews to quality
of products that would suit customers on
and after delivery 2.
2. productivity
productivity
productivity is actually the ratio of
input and output
it is the only way to measure employees effort
effort
operations management ensures the best
staffing to maximize the output of a company
company [Music]
[Music] three
three
customer satisfaction
operation management helps to enhance
the goodwill and presence of the organization
organization
it ensures that the best quality
products are delivered to all customers
that could provide them with better
satisfaction and make them happy customers
4.
maximize revenue
operational management directly affects
the profitability of the organization
it focuses on cutting down the cost of
operations by reducing the misuse of resources
resources
operations managers review every
production activity and take all
significant steps for maintaining
productivity in the organization
operations managers try to keep an
appropriate balance between cost and revenue
5.
improve innovation
operation management implements
innovative changes in organizational activities
activities
operation managers take all decisions
regarding production planning by
conducting research and study of
overcoming market conditions
it considers all technological changes
and develops a strong base of knowledge
and operations
if you want to read in details and
download the pdf go through the link in
the description
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