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Group Work Benefits, Challenges, & Dynamics | The Homework Help Show EP 07 | Homework Help Global | YouTubeToText
YouTube Transcript: Group Work Benefits, Challenges, & Dynamics | The Homework Help Show EP 07
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Core Theme
This content provides a comprehensive guide to navigating group dynamics, emphasizing that effective collaboration is a crucial life skill, not just an academic requirement, and offers strategies for overcoming common challenges in group projects.
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My name is Cath Anne and I am the weekly host of "The Homework Help
Learning Studio".
I missed everyone last week.
We took a little break.
It's starting to get into the busy season,
as all of you students probably know.
So we took a little break from
the stream last week
but we are back live this
and this week we're going to be talking about
one of my favorite topics:
group dynamics.
(To Instagram Viewer): Coach Kaur thanks for joining
so I'm just going to wait
and see if anyone else jumps
on here
to join us.
So this week we thought
because it's starting to get into the
busy
midterm
and exam season we would recognize that there are also group projects
that happen at this time.
Of course the group projects
are probably
one of the most dreaded
things that happen
in undergraduate
and graduate degrees.
That's because it can be
really difficult to
work with other people.
I thought that this topic
would be really important
and maybe interesting to talk about.
We can discuss how to make those
groups work. (To Instagram Viewer): Hi,
The Neighborly Consultant.
Nice to see you again.
I'll just wait and see if a
couple more people jump on
and then I'll jump into the content for this
week.
This is one of my favorite topics because
I think it's really important to learn
how we collaborate
and work with other people.
It's really a skill that you can
carry throughout you life.
It's not something that is specific
to university.
It is a skill to carry into you work,
into non-profit organizations,
into being a board member.
It's a really good skill to have.
(To Instagram Viewer): What's your experience Coach Kaur?
Good experience,
bad experience?
What would you what
would be a phrase
to sum up your experience working
in a group?
It's frustrating if everyone isn't on the same
page.
Yes, I agree.
It is just frustrating if everyone
isn't on the same page.
However, there are some skills that we
can work on.
I mean they're definitely not easy
to implement,
but there are some skills
and strategies that we can use
to navigate
when we are not all on the same
page. I actually just recently
went to a session
on this very thing.
It was about how we should avoid
groupthink.
So that's something that I'll get a little
bit more into later
on in the session.
Essentially it is this idea that
because we have a desire to
maintain harmony
and compatibility
within the group,
we don't challenge each other.
That can actually
lead to problems within
the group because people are holding
back what they actually want to say.
Then the group doesn't progress forward
and there's no change
and no critical thinking happening.
So that can be a real
issue.
I hear what you're saying when
there are people that disagree.
It can definitely be frustrating
but if there is a facilitator
in place to navigate that it
can make a huge difference in group
work.
Okay.
So I guess I'll just jump into some of the
content that I wanted to get going
this week.
Yeah, lots of people don't pull their end
of the weight, sometimes.
That's absolutely true
and something that is probably
one of the main issues especially
in undergraduate
and graduate programs.
We are all required to do
group work.
Like I said it is a it is a
beneficial skill to learn
but it can be really frustrating when someone
in the group doesn't pull their own weight.
That's something that I'll be covering in this session
as well.
Let's jump in because those are two
really good points
and two things that I'm going to discuss.
The first thing that I wanted to talk about just
briefly is what is group
work and why do professors get
us to do it in undergraduate
and graduate degrees?
Of course group work is
a combination of students that
come together in order
to do a project.
I'm sure we're all familiar
with that
and we all know
that when the professor says
this is going to be a group project
everyone most people
in the group
or most people in the class become frustrated
because it's definitely not the easiest
thing to do.
But at the same time there
are reasons that the professor is
asking us to do group work.
One of those reasons is because group
work is truly a skill that you can
carry into your life.
It's a professional skill
and a lot of times the professor
wants to see how you are going
to work with other people
and how well you do in navigating
the challenges that go along
with group work.
If you look at it that way can be a really
beneficial approach
to look at work as
a learning opportunity or a chance
for you to grow as
a student and as a professional
moving into the field.
course when you're in the throws of
it it's not necessarily
easy to have that kind of overarching
perspective
but just kind of tuck away in the back of
your mind that any group that
you will learn something from
any group you are a part of. I think that's a really important
message to carry forward.
I know that it's gotten me through
many a great many project.
When I was in social work school
it was pretty much all essays
and projects.
I was fortunate enough to have
kind of a cohort
of other students that I
worked with.
But of course the professor would often
try to challenge us
and say,
no you need to work
with a group of people that you
aren't used to working with.
That presents another
level of challenges.
But at the same time it's something
to grow with.
Another benefit of group work is that you can
and you get to know other people's perspectives.
Especially in
bigger cities like Toronto,
I know a lot of the viewers are from Toronto,
there are going to be people who come from all
different kinds of backgrounds
and speak all kinds of different languages
and have a different worldview.
I really believe that by working in
a group it can allow you
to navigate those
differences and try to understand
where people are coming from.
It gives you
an opportunity to explore different
cultures and diversity
because that is reality.
You know if you especially if you're living in Canada
we're becoming an increasingly diverse
locale.
It is important to know how to work
with a variety of people.
So that's another reason that group work
can be really beneficial in
developing your skills
to work with all different kinds of people
from all different walks of life
and all different approaches
on work.
You know, not everyone is going to
be a type A personality where they're
going to want to take on the bulk of the work.
Not everyone is going to be a slacker.
Most people are going to be in-between.
So those are the people that you want to learn how
to work with them because those are the people that you will be working
with in your
working environment.
This is a little spur of the moment comment,
but I've been thinking about this
too lately
and I wanted to just share a little bit from my own
experience.
So I as I mentioned I am a social
worker by profession
and recently I was actually doing a bit
of research around collaborative
and strategic approaches in the professional
world. I was doing research specifically around
healthcare.
In these settings, social workers come
with a certain perspective.
Social workers have a social
justice,
human rights perspective
where we are required to
be an advocate for people who
don't have their voices heard.
It can be difficult to
work with say doctors
and nurses
and other health care professionals
who have a totally different perspective.
So, for example, doctors have a
very treatment oriented medical
perspective,
whereas a social worker is coming
with a social perspective.
In this case it is really important to learn
what your profession
brings to the table.
It is also important to learn
how to not be silenced in a group.
think it's really important to learn how
to collaborate
and communicate really strategically
with other professionals in the field.
So I guess I just wanted to kind of put that out
there because it's something that I've been
thinking about quite often.
can understand how group
work really translates into
real life.
Of course as mentioned
there are going to be challenges
to working in a group
with diversity
and with different perspectives.
As
Coach Kaur said
it's difficult when everyone
isn't on the same page.
We can also reframe that
and suggest that it can be
an opportunity for learning.
Yes I know in reality
that it is difficult to reframe
that but at the same time
it can really be an opportunity for learning.
Probably
one of the biggest challenges of group work
is that
everyone has a different schedule.
Particularly in the university
and then in the professional
world everyone has different things
on the go.
Further on into adulthood it just
gets worse because people have families.
People have different activities.
Everyone has their different lives
going on it can be really
difficult to coordinate
scheduling.
So that can be a very mundane
practical challenge of
being in a group.
The classic challenge
with group work is that
there is the one person
in the group who
chooses not to engage
and chooses not to participate
or do any work.
I know that we are all familiar
with that person.
To me that is very frustrating
to have someone in the group like that.
That is something that I'm specifically
focused on just a little bit later in
the talk
but that can certainly be a challenge
when you are trying to work in a group.
Another challenge can be group conflict
so that can be,
as Coach Kaur mentioned,
everyone not being on the same page.
Perhaps there is tension
between one group member
or the other.
Maybe one group member doesn't like
the other group member.
That can certainly be challenging
but what I would suggest is
it's good to get that conflict
out on the table. So often because
we are so driven
to avoid conflict
or avoid confrontation, we
will just be complacent
and we will not want to challenge
the other group members.
Really what
has been suggested
and I can put a reference to this in
in the comments,
is that when we don't
recognize that conflict we
are actually avoiding a chance for dialogue
and avoiding an opportunity to
explore the reasons why
we are having the conflict.
In turn
we are not working towards
change.
When we avoid kind of addressing
those underlying issues that can result
in really problematic group formation.
So
although there is conflict I would suggest that
we should get it out in the open
and discuss it.
Unless there's
an extenuating circumstance where it
might harm someone to do so,
I would suggest that it's important
to
get those issues on the table,
discuss them, and figure out what
the problem is, address it and
move forward.
Another potential conflict
within any group scenario is
comprehension and understanding.
So because we are such a diverse community
these days there may be
potentially a language barrier
or there may be someone in the group
who does not understand the content
of the course.
Those are really important things to address
at the beginning of the group
because moving forward
you won't be able to understand
why that person isn't participating
or what the barrier is unless
you address it upfront.
In this case we're being mindful of all
of these issues. This can help
you to avoid potential issues
moving forward.
Let's discuss a little bit about
group dynamics
and how groups form.
This might be a little bit dry
but I'll try to
speed it up a little bit
but I think it's really important to understand
how groups form.
What
Group dynamics are the processes that
occur between group members
and the dynamics are affected
by each member's individual
perspective.
When a group initially
comes together that's called
the forming stage.
We're going to talk about
forming,
storming,
norming,
performing,
and then closing.
When a group initially forms
it is
a series of individuals that
come together to form.
With them they bring their own perspectives,
beliefs,
values.
In this stage, the group is initially forming
and each member is questioning who am I?
What do I bring to the group?
Who in the group do
I feel most comfortable with?
Why is it important for me to be
a part of this group?
Even though we might not
realize that that is
what we're going through when we
first join a group.
Those are all
dynamics that happen within the group
and those are all natural processes that
we engage in.
Then the second phase
is storming.
Storming is
when group members are trying to figure out
where they fit.
They might have a bit of conflict
and they might try to understand
what another person's values are
in order to
equate that with our own values along
with the reason they are in the group.
There might be times when
one person thinks they're the leader of
the group
and another person thinks they're the leader
of the group. However,
perhaps one person is more of
a natural leader
and they might take on
the facilitation of the group.
Though,
there might be a little bit of conflict there.
So those would be the issues that occur
in the storming phase.
The reason I'm kind of going through this
is to help you understand that
these are normal processes
and these are things that happen to us
as human beings when
we are trying to form a group.
Then the norming stage
is when the group is starting
to form a cohesive
bond. They're starting to develop
shared values and beliefs
beginning to understand what their role
is in the group.
So they start to develop
shared understandings of why they
are engaged.
Performing then refers
to getting the stuff
done they need to get done.
In terms of an
undergraduate degree
or a Master's degree when you
are in a group,
performing might be
developing your group presentation
and then presenting it to
the class.
Of course closing refers to the celebration
that you have finished your group project.
You've received that A+
and that is the
end of the group
and the closing.
So that's
a basic breakdown of how
groups form and group dynamics.
Let's talk
a little bit about
what makes a group function
well.
The first thing is
group cohesion.
Group cohesion refers to
what I was discussing earlier
which is the
process of understanding the shared values
and the intent of the group.
So for example
if Coach Kaur
and I were in a group together
with The Neighborly Consultant
perhaps we would want to do
a project on
group dynamics so
we would get together
we'd form our group
and then we would start to discuss
what is the intent of our group
and one of the shared values that we
have towards this group
project. So ultimately
if it were just a group project for school
you would likely want to get a
good grade.
You would want to present some valid information.
You want to make sure that your
project is accurately referenced
and you want to be confident
in the information you're providing to
the class.
Those would be all shared values
although we might not spell them out
on a piece of paper before
we begin.
I've been in groups before that have
written down the actual
values that frame a group.
That could be a potential
approach to developing
cohesion to help
everyone understand that we are on
the same page in laying the groundwork
for the group moving forward.
Of course when you're in
a university program time
might not allow for that especially
when you are swamped
with papers and exams
and other projects as well
but it could be a beneficial process.
I think I kind of skipped
by this a little bit
but one important
tenet of group cohesion
and making it work well
is
developing role identities.
In particular you will want to identify
someone who is going
to take the lead in a group.
I would suggest that
you identify
and target who you want to be the facilitator
or the leader of the group because that will
help set the tone for the rest
of the group project.
I would suggest using the term
facilitator especially
if someone is good at kind
of identifying people's strengths
that can be a really powerful way to
make sure that the group runs
smoothly especially
if the person has an overall
perspective on group dynamics
and how the group should function.
Identifying a leader is a very important
prospect. You will also
want to identify
other people.
Maybe there's a quieter person in the group
who likes to take notes
that can give them a role.
Identifying and breaking down specific
roles within the group can help
to make your group function
really well.
I wanted to tell a quick story about my
experience in university.
There was a woman who I went to school
with and she was excellent at
picking her groups.
She would target people
specifically in class.
She would watch them as they
answered questions
and she really picked the
core members of the group who she knew
had certain strengths that she wanted
to work with.
Ultimately she was a leader in the
group because she identified everyone
who had strengths that complemented
her strengths.
So that was a really valuable
strategy on her part
to form groups.
She always ended up getting an A+.
So although you don't
have to be as strategic as
my friend (fortunately
I was able to be in her
group), I
would suggest that you'd be
somewhat strategic about whom
you pick in your group.
Sometimes it won't be
you won't be able to do that because the prof
will say that you must work
with people you've never worked
with before.
Sometimes you might feel bad
and you might want to include someone who
doesn't always have an opportunity to participate
in a strong group.
However, if you're being strategic
and you really care about your grades I would
highly recommend
seeking out those people who
you think you can collaborate
with if you do have that opportunity.
I wanted to provide a brief overview of some other
tenets of group work that will make
groups function properly.
I wanted to provide a few suggestions
of what can help you
function while in a group.
Active listening in other words,
being attentive to your other group members
and not being on your phone.
You might even suggest putting phones away
during group meetings so that everyone is being
really attentive
because in order to work together in a group
it's really important that you pay attention
to each other and to what the
other person is saying.
you really want to be attentive to
people's behavior in order to understand
what they feel about the group
and how their role
is playing out in the group.
You want to establish your common goal
as you mentioned.
You'll want to assign roles
and create
a timeline.
Creating a timeline helps you guide
the process.
It's just like writing an outline when you're writing
a paper.
You'll want to have a breakdown of
your goals
and what
when each goal will be due.
As well as a goal of when you want the project finished.
Also, you want to divide
and conquer as I mentioned.
You're going to want to target everyone's strengths.
This will be
an approach that the leader should take on
and to delegate.
Maybe someone is really strong
in researching.
Maybe there are two people in the group who are
really strong in and researching.
You'll want to delegate those
tasks to those people
who are really strong.
Maybe someone is really good at note
taking or making power points
that will be your job for him
or her. So really harness
people's strengths
and then divide
and conquer so that everyone
feels like they have
a voice in the group.
It is important that everyone feels like they have a task
that they're strong at
and that they're not struggling
to do so.
That is kind of the
crux of group work is
to make sure that everyone
is able to do their task
and feel confident about
it.
I wanted to discuss a little bit about
groupthink.
Groupthink refers to
the process through which we are so
dedicated to maintaining harmony
and cohesion
in the group that
we almost become afraid
of conflict.
This fear of conflict
or fear of
dysfunction
results in us being unable
to make decisions.
This somewhat refers to
board of director meetings
or community
boards.
I've been in many groups where
everyone is so afraid to challenge each other
that the group never moves forward
so it's really important to
be wary of groupthink
and make sure that you're not just
agreeing
on the basis of not rocking the boat.
I'm not suggesting that
everyone should be arguing all the time
but if there is some underlying tension
that should be addressed
in order to move forward
with the group process
it is important to address it.
When those issues go
unaddressed then that can lead
to problems in the group.
Also people might,
if those things are not addressed,
feel
hurt.
It's just good to step back
and check yourself
and make sure that you're not
isolating people
or that you're not too afraid
to rock the boat that
people aren't being heard.
Finally, these are a few practical
things to consider. You're going to want to make sure that you exchange
contact information
amongst each other so that you're able
to contact each other.
I really like being able
to text my group mates.
Some people prefer Facebook;
whatever it is the most
appropriate method of communication.
Book as study space.
Make sure that you have an appropriate
space where you can all talk
and come together.
You're not just going to want to be in the hallway at
the school.
There are lots of rooms
that are available for booking in the library.
Make sure you make use of those
because sometimes you can book
them for hours at a time
just spend a Saturday there
and do the whole group project
right in that space.
It's best
to use those spaces that
are on campus in order
to avoid using someone's home
because those can be that
can be a little bit more distracting.
The study rooms
at the universities are usually really
beneficial and helpful because they
are not full of distractions.
Also find the best means of communication.
By that I mean document sharing.
So you might want to use Google Docs
or you might want to use Dropbox
or Trello.
There are lots of options out there
that you can use.
I prefer Google Docs.
It's easy for everyone to access.
Make sure that everyone is able
to access Google Docs.
I know that I've been in groups before
where people don't understand how
to access the drive
or Google Drive
and then that prevents people from
engaging. They feel embarrassed
and then that prevents them from actually participating
in the group.
So you really want to make sure that all those
kinds of little things are addressed
and that you're not assuming that someone
is just not wanting to do the work when it's actually
they don't understand the technology
that you're using.
It's really important that all of those things
are addressed.
Let's now discuss the
dreaded non-participant
in the group the person who
everyone knows is super frustrating
to work with because they don't
want to participate
and they don't seem to share
their weight in the group.
And so we wanted to give you a few strategies
around how to navigate that.
As I mentioned this
can be navigated
or dealt
with in a proactive
way by
giving that person a specific
role. Maybe it's not an extensive
role,
maybe it is simply to take notes
at meetings and provide them to other people.
Maybe it is to
give a bullet point break down of some
research they've done.
Make sure that you speak
with that person
and find out what their strength is
and then delegate that
role to them.
This will be the leader's role
to take on the delegation of
these jobs within
the group.
So if you are concerned about
someone not doing enough
work perhaps you don't
realize but maybe you're the leader
and maybe you should take
on the role of delegating roles
because that is a
really important job to have.
If there's no one stepping
up to the plate in terms of being a
leader, perhaps it is
you that should take on that role.
Groups function a lot more smoothly
when they do have a go to
person or facilitator.
So yes, you want to make sure that that
person is feeling
supported. There are also people
who get really overwhelmed in groups.
So a group project
can seem very overwhelming to some
people
and if it's just a lot of information
and a lot of talking
it can tend to go over some people's heads.
So make sure that they have something very
specific to work on
and they know what their
job is
and that they're feeling supported.
Then also
you want to address any little issues
as I mentioned.
So if they don't know how to use
the technology
or if English is not their
first language make sure
that you're addressing all of those
issues out front
in order to make sure that they are feeling
supported. If they are not participating
it does not necessarily mean that
they don't want to or that they are being
lazy. It could just be
a matter of
they don't understand
what the point of the group is
or they don't understand what
the group is working towards.
So that would be a really important job
of a leader to take on supporting
that person.
This might involve taking that
person aside
and trying to understand why they're not participating.
So it is a person who
just seems like are being a little bit lazy
or they don't want to work.
It might be the role of the
leader to take them aside
and say, "Hey, what's
going on why are you
doing this?"
It might be uncomfortable
and put you in a strange position
but at the same time maybe there's something going
on at home.
Perhaps they're super busy
with a full time job
and many other courses.
It's really important to
address these things upfront
in order to avoid any
underlying tension because if
the other members of the group realize that
one person is not pulling their weight
then there is ultimately going to be tension.
Again that's the role of
leader to take them aside
and address that.
Another really tangible strategy
that you can use for
addressing this issue is to institute
mini deadlines.
Sometimes for people
a whole airline
or group project airline line can be
really daunting.
So if you institute mini deadlines
it can help people navigate
their goals.
If you have a month to work on a
project,
maybe each week
there is a small deadline,
they have to get a certain amount
of work into the leader
or the editor of the group.
That can really help to move the work
along and give people
a little bit more structure because
sometimes an open-ended
deadline can be very overwhelming.
Ultimately
if the person
does not seem to want
to engage
and you've tried all of these other strategies
may have to email the professor.
However,
think of emailing the professor
as being in a job
and going to your supervisor.
You're going to want to do this very strategically
because the professor has set
up this group project
in order to see how you will work
in a group environment
and that is a part of your grade.
So you want to be very strategic about
when and how you approach
the professor.
Likely when you do approach your professor
they will ask if you have tried the strategies we discussed.
You'll want to make sure that you've
taken those steps first.
You also don't want to throw the group member under the
bus,
you might just want to
lightly suggest to the professor that they're not
pulling their weight
and that you have tried every other
strategy
but this group just does not
seem to be working.
Then hopefully the prof will be able to intervene
and support the student
to be able to pull their weight.
Definitely try all the other strategies
first before going to the prof.
There's nothing wrong
with going to the professor for a little
bit of extra support particularly
in really challenging situations
that can't be negotiated
with these other strategies.
Then of course the other
person in the group who is difficult to work
with is the know-it-all
or the person
who thinks that they have all the answers.
Often this will be the person who
butts heads with the leader because they think
that they should be the leader.
All the same kinds of
strategies will work for this person.
So offering them a really legitimate
kind of important role in the group
will hopefully appease
them and make them feel that
they are valued member of the group.
Offering them support in that
way is really important as well.
So
and then as I mentioned is really
important if you are the leader
of the group or the facilitator
to initiate dialogue.
If there is a person who's kind of dominating
the group but not really an effective
way maybe ask the other members
of the group how
they feel about
how the group is going
and hopefully the person who is being very
dominant will take
some perspective from that
and understand that maybe they should take
a step back
and help the group to function appropriately.
Then if none of those strategies work
of course you can take them aside
and have a discussion
with them, same as the non-participant.
Then speak to the professor as the final step.
Also
I find that
the person who is dominant
in the group can
put a negative spin on the group very
easily so if you are the facilitator
or even a group member
make sure you're staying positive.
Group dynamics can go
awry really quickly if the group
is being negative
and taking on a negative tone.
So stay positive in
the group, set the tone of positivity,
and that you're working towards goals
because nothing's
going to function if you're being negative.
That doesn't mean avoiding conflict.
So just keep that in mind
don't avoid conflict.
Make sure there is dialogue
but also keep positive
so also understanding
if you are the facilitator.
Understand that there is no value in
being the smartest person in the room.
Everyone in the group brings
different strengths,
different perspectives
and its strength is in
being able to understand that
and being able to dialogue
with each other.
Take strength in the
diversity
and the different
perspectives
and go from there.
You're not going to be the smartest person in the room
and there is no strength in that.
There's no value in what you're bringing to the table
by trying to be that person.
Then one final
tip is to
make sure you start early.
So for
group projects they
usually give you a month
or month and a half
or so to work on them.
Make sure you're jumping in
and starting right away.
Schedule your group meetings because
if there are any issues that come up
with the group that will give you time
to navigate those issues
and to form and become a really solid
group.
I think
that was all I had this week.
To sum it up: make sure that you're
dialoguing;
don't avoid conflict.
Keep in mind to play to everyone's
strengths.
Identify a leader
and stay positive
towards goals.
Set deadlines.
Group projects can be really beneficial
and really enjoyable if you do them
right
and there's no reason they should
be dreaded.
It is difficult to work
with other people
and it is a lot easier to work
alone sometimes.
But if a group works well
it can be amazing
and it can actually be a lot of fun.
I hope this was helpful.
I know that was a lot of
content
but I really hope this was helpful.
I think group work is
really engaging
and really dynamic
and important skill to learn.
So
thanks for joining me on "Homework Help Global's Learning Studio".
Thank you so much for joining me.
And if you want to join
us again we're here on
Instagram,
we're on Facebook Live.
We are also on Twitter,
LinkedIn, Google
Plus, YouTube,
Medium.
We stream
this program on SoundCloud,
Anchor,
iTunes
Apple Podcast,
Google Play Music.
All you have to do is type in
Homework Help Global
and you should be able to find.
We will be streaming
live every Tuesday
evening at 2:00
PM Eastern Standard Time.
And I think next week
we're going to do another academic
focus.
But if there are any other suggestions
for topics
please feel free to
DM on Instagram
or message us on Facebook.
You can use the hashtag
#askHHG
on Twitter
and hit us up
and let us know what you would like to
see on the live stream.
I'm really enjoying talking to you guys every
week.
So let me know
when you want to talk about
and I hope you have a great weekend.
Have a good night.
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