see if we can use any remaining stock efficiently.
efficiently.
You did well in addressing Cyrus's
concerns, but consider involving the
team in brainstorming immediate
solutions. It helps foster
collaboration. That's a good point. I'll
work on that.
Ben, let's practice handling a conflict.
Okay. I'll play a nurse who's feeling
overwhelmed by her workload. Okay. Okay.
Ben, I've been picking extra shifts for
weeks now, and it's exhausting. It's
unfair how some of the others aren't
stepping up. Okay. I uh I understand
you're feeling overwhelmed.
I I'll speak to the others about
balancing the workload better. Good
start. But let's refine that answer.
Acknowledge their feelings more directly
and ask questions to explore further the
I hear you and I can see this has been
tough. Let's talk about what's been most
challenging for you. I'll also review
the schedule to ensure shifts are more
evenly distributed.
Perfect. Empathy and a plan of action.
That's the balance you need.
Ben, you've been in this role for a
month now. How do you feel you're
progressing? It's been a learning curve.
Uh, but I'm feeling more confident. The
team's feedback has been helpful, and
I've started involving them more in
decision-m. You're doing a fantastic
job. Leadership is about growth, and
you've already shown a lot of it. Keep
practicing those conflict resolution
skills, and remember, you're not alone
in this. Thank you, Sophia. I appreciate
your guidance. It's made a huge
difference. This is what mentorship is
about. Helping each other succeed. Let's
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