Healthcare systems globally are failing to adequately involve individuals in their own care, leading to inefficiencies and suboptimal outcomes. People-centered care, which prioritizes patient needs, dignity, and partnership, is presented as a crucial solution to improve experiences, outcomes, and system efficiency.
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Around the world, people are living
longer, but often with multiple diseases
and conditions that require care over
many years. And unfortunately, too many
people are not informed or consulted in
the care they
receive. In some countries, only one in
three people have the risks of their
treatment explained to them. One in five
people have at least one unnecessary
test and up to 40% of health spending is
wasted due to
inefficiency. Health care should not be
like this. Remember people live with
their condition
24/7 not only when they seek care.
That's why people centered care is so important.
important.
People centered care means ensuring that
health services are tailored to people's
needs and are provided in partnership
with them rather than simply given to
them. It means care where people,
families, and communities are respected,
respected, informed,
informed,
engaged, supported, and treated with
dignity and compassion.
People centered care can have lasting
benefits. It improves the trust,
experience and outcomes people have from
care, the confidence and job
satisfaction of health professionals and
the quality and efficiency of health
systems. People centered care can
increase access to health services and
reduce unnecessary use of services.
Ultimately, it means people get the
right care at the right time and in the
right place. But too often, this type of
care is not standard
practice. Implementing people centered
care requires fundamental changes in our
approach to
healthcare. It means rethinking how
health services are organized, managed,
and delivered.
It means shifting away from asking what
is the matter with you to what matters to
to
you. Around the world, the World Health
Organization is working with countries
to design health systems that put people
and their needs at the center of
care because that's the health care that
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