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Reddit for real results
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showing up. This is awesome. Um, I'll
just do a little quick introduction to
myself before we get kicked off. Um, so I'm
I'm
the um, community manager for the UK at
Reddit. Um, so I spend a lot of my time
talking to the wonderful people who use
our platform and make the communities on
uh, Reddit fantastic and inspiring and
exciting to be a part of. um because
Reddit really isn't anything without the
communities that that make it up. Um so
I'm going to talk you through um how to
kind of engage with communities on
Reddit, how to um kind of bring a brand
presence to Reddit as well and um you
know have a an impact that uh helps
drive like visibility um and um like
high sentiment for your brand on the
platform as well. So, I'll share my
screen quickly.
There we go. Um, you can see that. All right.
right.
Fabulous. Thank you for the thumbs.
Um, I just need to make sure I have my
chat open as well. There we go. Fabulous.
Fabulous.
So, I realized this morning that I
haven't actually timed myself talking
through this. So, we're we're just going
to get going and we'll see where it
takes us.
Um, but yeah, so like I said, I'm going
to talk you through how to use Reddit to
get results for your for your brand. So,
it's about community building. It's
about authentic brand presence on the platform.
Perfect. So, community is really the
place where like diehard fans hang out.
So, they're often hard to kind of become
a part of. You know, they're linked to
loyalty schemes. um memberships or they
just require more than like a few clicks
to, you know, reach them. And often
people don't find that particularly reasonable.
reasonable.
They're great places for surprise and
delighting members and making them feel
really special, but it's rarely a great
way to sort of reach a new audience.
It's it's a little lower in the funnel
for for most brands.
Social media on the other hand um is
kind of hard to meaningfully call
community in my opinion. Um so sharing
content on socials is a great way to get
the word out but it's often tough for
people to have this true dialogue with
followers. Um and it's even tougher to
facilitate like sharing with each other.
I think uh the the posts that you've
been doing, Millia, are a great way of
like actually managing to like wrangle
social media into something that
resembles community, but it is it it
takes a lot of finesse to be able to do
that. Reddit instead really works to
kind of bridge that gap between social
media and community spaces. So on
Reddit, communities are easily
discoverable and uh shared with users
that might be interested in the topic.
Um but the subreddits themselves are all
about that two-way communication.
So users don't expect this kind of
perfectly curated feed of images created
by community managers. Instead, they
want engaging conversations with other
enthusiasts on the topic. And although
that's powerful, I totally understand
that it can also feel like a risk if you
don't know how to effectively manage a
community on Reddit. And it can look a
little complicated compared to a lot of
other social media platforms. So,
So,
I don't need to tell you guys how
powerful community can be. You're here.
You obviously understand that. Um, but
as Reddit's membership grows, um, and
we've actually now overtaken, uh,
Twitter or X or whatever you want to
call it nowadays, um, as the fifth most
popular, uh, social platform in the UK.
So, it's coming up in more and more
conversations. People recognize that
Reddit is kind of community first and
can be a powerful tool. Um, but knowing
that it's valuable and knowing how to
use it are two very different things.
So, the reality is that often when
community professionals or or brands
join Reddit, they come in with the wrong
expectations and it can often make your
job a lot harder. It leads to missteps.
I can't tell you how many people a day I
deal with who are from brands who have
managed to get themselves shadowbanned.
Um, so you know that that's on us
though. You know, we need to do more to
explain what makes Reddit communities
tick, how to work with them in a way
that actually lands. So, that's what
today's about. Um, I want to give you
the tools and the insights to get the
most out of Reddit and connect with
communities in a way that truly works.
So, how you can engage with community on
Reddit, there's two ways that you can
really use to organically grow your
presence on Reddit.
So you can either start your own
community or you can interact with other
communities. Simple.
Um so I'm going to be talking through
both of these things and kind of how you
Yeah, you're you're very right, uh
Nancy. Like I spend a lot of time
working with mods uh to fight bots and
and really make sure Reddit stays clear
of them.
So the the big thing that makes Reddit
really really special is our moderators
or mods as we more colloquially call
them. So they're Redditors who um create
communities or join existing communities
and help ensure that they're fun and
interesting and well organized places to
discuss and share content. I think a lot
of people misunderstand like what a mod
is and how they work. um you know,
they're not the owners of a subreddit.
They don't control everything that
happens on there, but they are stewards
who make sure that things stay like safe
on topic. Um and I think a lot of people
kind of when they're trying to engage
with communities, um don't know how to
work with or deal with mods. Um so
there's a number of things that mods can
do. So they can create the look and feel
of the community. They can invite people
to join. They can um do fun things like
create user flares or um like create
certain types of mega threads or posts.
Um but then they're also important for
safety. So they can remove or approve
posts or comments. Um they can ban
spammers and other Redditors who might
be breaking community rules. Um and they
set the rules as well and they enforce
posting and commenting guidelines. And
as Reddit, the only thing that we
require for them is to keep their
community well-managed and to have like
their expectations clearly laid out. Um,
so if they decide that they don't like
the way that someone is posting, they
can they can ban them and and we have no
say in this. We don't step in and say,
"Oh, this is an important brand. Like,
maybe be nice to them." No, like they
get to set the terms and conditions of
their communities and and that's very
important to us. But there are a number
of things that they can't do. They can't
see an individual list of subscribers to
the community. Um sometimes we get
brands who reach out to us and say, I
want to know who's in my community. I
want to know their demographics. Um and
to understand more about them. Um and we
will say no because Reddit is so much
about anonymity or pseudonymity.
Um so it's not the best place to come
kind of um on a a data factf finding
mission to get demographic data. Um it's
more about this sort of like uh
qualitative interactions and sentiment. Um
Um
they um also kind of can't know these
like granular things like who voted on
things in the community, who reported on
things with the community all for the
same sorts of reasons.
So now we know a bit more about mods. I
want to talk to you about um how to like
create a community. What the good thing
about creating a community is. Um, so
Reddit has gotten more and more popular
recently for, like you said, going for
real advice, getting feedback on brands.
Um, getting like, I want to buy a new
set of headphones, so I'm going to go to
r/ headphones and ask if somebody has
like feedback on the brand that I'm
looking at. It's become extremely
important for conversations about brands
and trusted conversations as well. Um,
it's also becoming more and more popular
in SEO. Um, Google answers, the AI
answers are often pulling from
conversations in Reddit. So, you know,
if you are able to kind of not control
the space, but you know, like have some
sway over the space, speak directly to
the people who are writing these
reviews. um you know you're able to
gather a lot of feedback but you're also
able to like shape the presence of your
brand on the platform and then you know
those uh like great interactions will
fuel uh the AI answers um so it's great
for visibility for trust for a brand um
you know like you said you're more
likely to go to Reddit to ask about um
the actual feedback and the actual
reviews from people than you are to go
to Instagram and see posts by
influencers who may or may not have been
sponsored and disclosed it. You know
what I mean?
So, we have loads of different community
types on Reddit. We have things like
support and discussion communities. So
something like r/starling bank UK is a
great place for people to come together
and share their experiences, share
company offers, how they managed to get
great deals um or brilliant customer
service they've received. Um some of
them are more passion based. So
something like um r/airfix is a lot of
like model creators coming together over
a specific brand of models um and they
get to nerd out about the products and
the media and you'd be surprised like
what people nerd out about in um Reddit
communities like some of them are super
niche it's incredible
there's a lot of learning communities so
communities of practice like uh
r/personal finance where there is like
huge amounts of knowledge shared on the
um subreddit hosted Wikipedias
um that you know teach people about how
to manage their finances and provide
support to them when they have questions
about what to do next. Um oh yeah, frogs
with hats is great. I really like um
what is it? R/fat squirrels or
something. Um no, fat squirrel hate.
That's my one of my favorite ones. Um,
it's also good for finding great
stories. So, you know, if you want to
find like great UGC moments, um, and
things like Am I the Um, or you
know, other like streamers and
podcasters go there to like find clips,
um, and like source stuff from their community.
community.
So, here are some of the ones that live
on Reddit at the moment. We have like
r/revolute which is run by an incredible
mod who I work with a lot. Um, you know,
the Revolute itself works with the mod
team to reach their customers. Um, it's
an unofficial subreddit, so it's not run
by the brand. Um, but the brand has a
great presence in the subreddit. Um, and
works closely with the team in order to
provide that extra level of like support
from the the brand internally. Um, we
have r/ enter the dungeon, which is a a
really cool uh video game with 187,000
uh members. Um, and people will share
like how they build their um like
character, how they do their runs in the
video game, and it's a great place for
people to just have fun and talk to the
community around like the product. Um, r/gofundme
r/gofundme
is also um a brilliant space. This one's
company founded, but it's communityrun.
Um, and people give each other tips on
how to set up a great GoFundMe. They can
share ones that they think are
particularly um good and deserve more
visibility. Um, so, you know, it's a
brilliant space to like connect with
people, but also get help and support.
Our/Manchester is is really good as
well. Um we're we're going up to
Manchester for a mod meetup and uh we've
been asking them where's best for us to
go. So nurturing your community is an
important thing. You can't just set up a
community and expect people to come. Um
I think we all know that from social
media nowadays. Um but it's not as
difficult or as stressful as it seems.
Um I think people um you know again are
a little confused about what the role of
um someone who sets up a community is.
So it's actually quite simple. We have
kind of five key steps which is creating
and posting content. When you first set
set up a subreddit the most important
thing to do is to populate it with
content. You don't have people there yet
to discuss and to talk amongst
themselves. That will come later. But
first, you need to put in interesting
content um that sparks discussions and
gets people thinking about the subject
of the subreddit. And then once that's
in there, it can be picked up by the
popular page, by the people's feeds, and
be fed to them so that they can find it.
But if there's no content in the
community, then there's no reason for
our kind of like machines in the
background to do their job.
Um responding to users is is super
important. Reddit runs on conversations.
The more conversations that are in your
replies, um the more like chat that's
happening on posts, the more likely it
is to be surfaced to others. I think
this is pretty um standard advice across
most social media platforms. Um but
making sure that you're really driving
that that chatter can make people feel
more uh comfortable to open up and to
post and to talk on the subreddit, which
is what it's really all about.
Um having a team of moderators is
important as well. Um you know there's
there's background stuff to be done like
setting up rules um setting up things
like automod or um post guidance which
is all kind of like a little bit crunchy
stuff that happen has to happen in the
background and we have tons of articles
to help people. But sometimes it just
helps to have a team around you. you
know, something like a a LinkedIn um
channel, a Instagram feed, uh you know,
a Facebook profile. You can't have a a
group um like actively moderating it. Um
you know, you can have people helping
you in the background, but they don't
live on that profile with you. Whereas
in a subreddit, you can do it as a team.
Um, and it's actually really nice to
have like all of you visible and
replying and getting involved. Um, so
that's a brilliant uh highlight of of subreddits.
subreddits.
Finding moderators, you could do that in
a number of way ways. We have um r/ uh
need a moderator which you can post in.
Um you can reach out to an admin like
myself and they can help you find
moderators. We have a bot which suggests
people from your community who would be
a good moderator. He's called Modbot. Um
and then there's kind of like um hub
subs called like r/ukods or r/mods
Brazil which are great places to find
moderators who are in the same um
location as you.
Um so it's also important to like update
your visuals and your rules as the
community grows. then like the
expectations may change. Um things might
flag up that you didn't realize you had
to consider before. Um so it's good to
kind of keep that keep that updated. And
then collaborating with other mods from
different communities is also great. You
know, we have so many subreddits that
hold like fun joint events or like
cross-ost each other's content. Um, you
know, we have r/UK food um likes to like
host takeovers. So, they do like events
uh a week every like few months where
like r/ Ukraine will come in and do like
a Ukrainian food event. Um, which is
super super fun and cool and really
helps boost the visibility of all these
So, you know, creating and posting
content is just, like I said, it's all
about whenever you see something
relevant to your community, post it.
Like, it it's not a place that has to be
super polished and and super finished.
Like, just get that content in there and
you'll be surprised what people like
really latch on to and enjoy in Reddit.
Uh, it's just about consistency really
and starting a habit of posting continuously.
continuously.
So, good content on Reddit is all about
being relatable. Um, you know, you want
people to feel like they're in a group
of friends. It's it's not about like the
polished feeds that you might find
elsewhere. Um, you want to share and
like that anonymity allows people to
like open up and talk about their
stories and situations in a way that a
lot of other platforms doesn't allow for.
for.
Um, Taskmaster here. We're having a
discussion about how Millie has never
seen Taskmaster. Um, so shout out in
this slideshow. Um, but relevant and
timely posts really helps as well. Um,
there's a a bit of a kind of news cycle
that happens on Reddit. People come
there to get like updates on like fun
pop culture things that are happening.
um you know so if there's anything
that's informative or lets people know
about what's like occurring in the world
that's brilliant.
Uh entertainment is also key. I think
this is is true across most of the
internet. People love that sort of
light-hearted stuff that makes their
day. Uh memes in jokes um visual media
especially. Um, but it's also especially
fun when there's like like jokes that
have been going on in the community for
a while um that make people feel like
they're sort of part of the inroup or
something bigger.
Um, and then engagement as well. You
know, it's important to, like I said,
get those conversations flowing, get
people feeling like their input is
valued. You know, you can do things like
this kit design contest here, which was
um in r/O that was super super popular.
Um calls for questions, caption
contests, AMAs. Um because like there's
so little limitation with how someone
can reply. They can post images. They
can post videos. Um they can share long
like sections of text on Reddit. There's
no character limit. Um it means that you
can get like really um really involved
and they can actually um like
what's the word contribute in a
meaningful way.
AMAs is also one of the like best things
about Reddit like people really expect
to see AMAs on the platform. Um, and
they are brilliant for brands because if
you have someone in a brand or in your
company that has some like an
interesting niche job, then 100% Reddit
is the place to share it. So, you can
see in the the top right hand corner, I
know Alex Horn and Pierre Gassley like
draw attention, but in the top uh right
hand corner, we have a cheese munger at
Neil's Yard Dairy. Um, this was posted
in our/London. It was really popular
because people like you don't think
about what a cheesemonger does on a on a
daily basis. You don't think what like a
glass blower does or you know like
someone who cleans hotel rooms for a
living. Like what is their dayto-day
like? Like what are those burning
questions that you've always wanted to
ask them? And you know, we've had like
game designers come on. Um, you know,
like someone who works in like the the
smallest office in the corner of a bank
who does a job that nobody's ever heard
of. Um, and it's like it's super fun to
hear their insights and what their day
is like. Um, we also we had one uh
recently that was um, I just ate a one
pound u microwave meal. Ask me anything.
That was my favorite post from the last
month. Um cuz that went absolutely
viral. It was really funny.
I think about cheese mongering more than
normal. It would have been a perfect uh
perfect AMA for you.
Um, so if you don't want to start your
own community and run loads of events
and fill it with content, there is, you
know, tons of ways that you can reach
your audience on Reddit um, without like
actually setting up a subreddit as well.
So creating a brand profile is super
super easy. So you can see here that we
have England Rugby and they have a
little official tag next to them which
shows users that like this is actually
the brand. they're speaking directly to
the company. Um, we verify these people
as official users. So, you know, the
users know that they're talking to the
real deal. So, a brand account really
allows you to keep um access to like
activity and conversations even when
employees leave. You don't want an
account kind of connected to a single
employee. Um, so you can set up one of
these brand accounts.
Then, you know, so much of it is about
like engaging with people on the
platform. You know, if you're if you
have like um a subreddit that is
dedicated to something similar to your
brand or maybe even the brand itself,
you can head in there, reply to
questions, um like actually like give
people updates about fun things that are
coming up. um and just like kind of get
into the you know the chats that are
already happening.
So a there's no real difference in brand
account versus personal account breach.
Um you know they're mostly exactly the
same thing. They just have that official
tag. We don't penalize brands for being
on the platform. But we do work with
them more closely as admins. So, we'll
give them extra little information and
tips and tricks um compared to like a
user who who's just on there for like
gaining karma and having a good experience.
experience.
We also really really encourage brands
to work with the mods of the communities
that they're posting in. Um a lot of
brands will just kind of like go in and
be like, "Oh, this is a community that's
dedicated to something that is to do
with us. let's just start posting and
the mods will, you know, we've seen how
important communities are to mods. Um,
how much work they have to do, how much
they've built it from the ground up. You
know, they will often kind of naturally
be like, "What is happening? Who is this
person? Why are they claiming to be this
company?" If you approach the mods
first, um, then
you know, you can actually start working
with them. they know this community
inside out. They're, you know, extremely
um like clued into how the community
ticks, how it works, um what's exciting
and interesting to them. So, if you want
to do brand activations, like the mods
will often like pitch in, help out. Um,
even though they're working for free,
like I've worked with mods who we've run
like a football community awards that
spanned over seven weeks worth of work
with me and the mods like in Discord
collaborating. Like, they're excited to
have these fun um brand activations on
their on their profile. So, they're
often really excited for you to reach
out to them and actually work with them
more meaningfully. So, that will be my
number one tip of engaging with
subreddits um is make sure that you
reach out to and talk to the mods
because they're they're fabulous people.
I'm biased, but they're fabulous people.
So, crossosting is another great way to
get content out there. Um you know, you
can find communities that share your
focus. you know, posting in things like
r/mov or r/true films um and then post
them into other communities um by using
the crossosting function. And that
really helps to just like get more
visibility for like the single um like
So,
it's really important when you're like
going into a subreddit and sharing your
post that you you follow is what we call
it. Um, so making sure like like I said
that you um like say a quick hi to the
mods. You get a feel for the vibe of the
community. You're open about your goals
and what you're trying to do because
mods are very savvy savvy people. So
they'll see you straight through you if
you start trying to like advertise in
their subreddit um without approval or
permission. Um so you know their input
can also be super helpful like I said.
Um, and just check the rules before you
reach out to them. Um, if you ask them
to do something and they say no, it's
rule number two not to do it, it shows
that you haven't done your research and
that you're not kind of trying to muddle
in and and check the vibe, like I said.
So, we've had some brilliant brand
moments on Reddit. Um, we actually got
uh r/O.
um we found them like a a pot of money
through our community funds um
initiative and that enabled them to
sponsor Reddic the the um football club.
So Reddic FC is sponsored by R/OTO
um which is so much fun. Um we also did
a load of Eurovvision um brand
activation. So, r/ Eurovvision, the mods
of that community are fantastic. Um, and
they we flew them over to the
Eurovvision Song Contest. Um, they got
to interview a load of the um like acts
for the Eurovvision this year and last
year. Um, and then we posted in those uh
communities as well. Um, so that was a
lot of fun and a great way to get brand
visibility on the platform.
And um then we also had like a fun
comedy night on r/casual UK. So we
worked with agents from um you know like
comedians and uh invited them onto the
subreddit to like do standup and answer
questions. Um it was a lot of kind of
like AMA crowd work. It was really cool.
So, we had Jimmy Carr come on um and uh
like do I don't know, it probably won't
so yeah, he came on and like did uh like
an AMA, but it was essentially like
roasting the questions, talking through
them, and doing standup based off of
them. So, that was a lot of fun. And
like I said, we've done a lot of AMAs.
um you Tom Carriage um we've had Alex
Horn on you know just people who have
come in and talked about their brands
their personal brands the work that
they're doing um and these often go down
extremely well
so I noticed there were a couple of
questions um in the chat about like how
you get kind of account verification um
if there's anything that you can do to
like raise your profile on this on uh
the platform and that is where like
myself and other admins come in. Um, at
Reddit, we try to be as like connected
as possible to the users on the
platform. So, I have kind of like a a
spreadsheet with all the mods that I
talk to, and there are like 1,000 people
on there. Um, so we try really hard to
like work with these subreddits to
really help them grow. And, uh, we have
a brilliant partnerships manager who
works directly with brands. Um, I work
directly with the brands and the mods.
Um, you know, we're always trying to
pitch in and facilitate these bridges
being built. So, if there is anything
that you need, um, then literally just
message me on Reddit. Like, my inbox is
always open. You can message me on
LinkedIn, too. Um, on Reddit, my
username is you misdrifter.
um you have any concerns, thoughts, um
you just want to chat about Reddit, then
I'm here. It's my job. I'll always be
available as your contact. Um so, you
know, please feel free to reach out. Um
we also have things like webinars um
that are hosted um on Zoom. So, this
sort of thing we do very often. They dig
down into like deeper topics like how to
upskill your modding, how to like reach
um more people on the platform. Um and
they get together people from like
gaming community, sports communities. So
we we love our webinars um on Reddit. Uh
we also host a lot of meetups. Um, so if
people are interested in Reddit and want
to come and find out more, then we do
these like, you know, at least once a
year, um, usually two or three times.
Um, and then we also have r/UK mods. So
if you're based in the UK and are
interested in learning about modding or
finding out more about Reddit in
general, then you can find us there very easily.
easily.
Um, so yeah, that that was my spiel. It
was actually all right in terms of
timing, I think, in the end.
Um, but yeah, happy to take any
questions and and give answers.
I would say that you nailed that timing.
Thank you so much.
She did. I had one eye on the time.
Yeah, nailed it. We do um we have a
couple of questions and if folks have
any questions, they want to come up and
raise their hand. You're very welcome to
as well. Just use the raised hand
feature at the bottom of the screen. Um,
but yeah, let me kick off with a few
questions. Mhm.
Uh how do you find moderators?
Um so if you're looking to find if I'm
looking to find moderators, um what I
will do is I will um find who is being
particularly active in a subreddit. And
I do this one of two ways. Either I put
out a call on the subreddit and I say,
"We need moderators. Um please please
help." Um, and a lot of the time we'll
we'll get a flood of volunteers for
people who who really want to help grow
the space um and keep the space safe.
Um, that's such a huge part of of my job
and what I do dayto-day. Um, we can also
look up, we have a lot of kind of
dashboards in the background where we
can look up who is um making reports,
who is um like trying to like make a lot
of posts and comments and stuff on the
subreddit. Um, and often those people,
even if they've not put their hand up,
if they're reached out to will be like,
"Oh, yeah, I never considered modding,
but like I would like to do it and I do
care about this community." Um, you can
do this very easily if you're a um like
a creator of a a a subreddit as well.
So, you can in the same way that I have
done like put out a post saying, "I'd
like a moderator. here are the
requirements that I would need for
someone moderating. Here's what the job
would entail um and what I need you to
do. Um but then also like I said, you
can use the um the the bot that we have
to find u moderators. It runs exactly
the same information that I get on the
back end. Um it just doesn't give you
all of the like data and details. It
just kind of spits out the names for
you. Um, but if you want any help
finding moderators, again, send me a
chat message and say, "I need some
moderators. Help me." Um, and I'll go
and do it for you.
Will do. We'll do. I'm taking that offer
very literally. Um, can we build bots
for Reddit as well? Wondering if there
is a marketplace for tools?
Yes. So, um, we do. It's called the
Reddit developer platform. Um, so it's
very easy to find if you just Google
Reddit developer platform. Um, or I can
post the I mean etch you might just be
able to find it by uh by googling that.
Um, on there is a ton of tools that are
built by our incredible like developers
and they are Reddit users as well. Um,
so we have moderators who um build bots
like um um like ones that can ban
accounts that have been flagged for
spammy activities. Um we have a really
cool one called community home which
allows you to host loads of like cool
resources in like a fun and eye-catching
way um at the top of your community. Uh
we have one which is a ticket
marketplace um which can help you sell
like um like football tickets, season
tickets, that sort of thing or even like
theater tickets. Um I think Oasis um r/
Oasis used it recently, r/ coalplay used
it recently because of their um ticket
reselling stuff that was happening on on
the subreddit. Um but you can also build
your own bots. Um it's currently uses
node. Um I believe I'm not a developer
myself so sometimes things wash over me
when people talk about the developer
platform but yeah it currently uses
node. Um so if you know that programming
language that's great but we are also
working on um a way to make it a little
bit simpler for people who don't have a
coding background so that they can kind
of just build it with with boxes. I
don't know what the real term is but you
know you just you put the boxes and you
create a workflow. Um, so yeah, we're
currently working on making it more
accessible, but the the whizes over on
the the developers team are are hard at
work on that.
That's super helpful. To kind of set
expectations, what would be like a
typical timeline to get a community from
zero, from just like an idea to the
point where it's kind of growing and
maybe even then self-sufficient. M so we
have a lot of programs internally in
Reddit to help like take a community
from zero members um like to the moon
essentially. Um so um it depends really
on the input that you're like willing to
put into the community if you're able to
post kind of like daily and like commit
to answering questions. We have
subreddits that um have had zero members
and we've taken to a thousand is kind of
like the the hardest hurdle um and then
up to we've now got one that's hit
30,000 members and it was started in
May. So because they were posting and
then like we helped them kind of like we
tweaked some things in the background to
like give them a little bit of extra
visibility. um provided a lot of
resources to the mod to to help like um
like accelerate the process. But you
know, the one that I'm thinking of, it
was a a Cambridge University student who
started a subreddit about Chinese
architecture um because they study um
art history and architecture.
Um there were, you know, they didn't
have any like brand recognition,
anything helping them in the background.
uh they just started up this niche
community where they shared pictures of
Chinese architecture um and that got to
to 30,000 members in in a couple two
three months. So yeah, it it's
definitely doable if if there's an
interest for it and um you know you can
commit to to posting and and commenting.
Fantastic. A question a little more on
um personal brand if we want to get
better. So it says, "What's the
recommendation to raise our personal
brands if we want to get better on
thought leadership or be like a creator?"
creator?"
I think the most important thing is to
put yourself in subreddits where your um
information is helpful. Um so we
definitely have people who are less
anonymous um and like share their
thoughts and opinions on um Reddit. So
you know things like there's a lot of
places where people will ask questions
about like how they go about doing
things. So um without knowing exactly
like what the thought leadership is like
for example we have our UK personal
finance where a lot of people who work
in personal finance and banking will
answer questions and give people
guidance and help. We have r/ legal
advice um where people will go in and
and if they have a background in law and
an understanding of how things work,
they can answer questions from people
and these people gather quite a
following because they're known as
trusted and helpful. Um it can even be
something as niche as like r/skilled
worker visa UK. Um where people will go
in and and talk to you about how you go
through that process. Um, so there's a
lot of kind of professional communities.
We have like r/d doctors UK, which is
actually where the junior doctor strikes
from a few years ago were planned. They
were planned on Reddit. Um, and people
like kind of gain more professional um,
like sway. They gain more professional
like kudos by getting involved in those
conversations and helping to plan. Um,
you know, we have one mod of that
community. He's a a neuroscientist who
is now moving more into the sort of
political side of um of doctors. My my
dad was a kind of political doctor um
and yeah has definitely raised his
profile um in the community by like
leading some of these conversations on
Hi, I'm Aen. This I've been very excited
to join this uh master class because I
have been a lurker for all my life
maybe. Yeah, pretty much. But I haven't
figured out how to properly contribute.
So, I now have a startup and a friend of
mine who has a startup, she's doing
really well actually, like she's quite
um she's an influencer, but she recently
got banned because when she was trying
to answer questions, it was her product.
I mean naturally like we want to sell
our our product but how do you build
kind of like that relationship and then
also be able to market your brand as an answer?
answer?
Mhm. So like I said in the presentation
like making sure that you reach out to
mods and you just have like a quick chat
with them can go like a super long way
to making sure that you don't get banned
on that specific subreddit. In terms of
Reddit as a whole, um we do sometimes
find that our spam um like bot is a
little overeager sometimes. Um so can
kind of like um bam people because
they've like shown signs of being
spammy. And a lot of times when when
brands or um individuals who are u
marketing their services come onto
Reddit, they'll they'll post something
similar repeatedly or the same link
repeatedly. Um and that might trigger
the uh our spam bot called Spamari. Um
in that case, just reach out to me. Um
we have a a system where I can just flag
that um the bots's been over eager um
and yeah um and that that needs to be
fixed. Um, so I just file a ticket um,
and it will get looked at in a in a
couple of days. Um, and as long as it's
not like, oh, this is actually a spam
bot, which it won't be if I've been
reached out to. So, but pretty much 99%
of the time I can just get someone
unbanned. So, it's not a problem.
Thank you. That's this is great.
Awesome question. Uh, one of our one of
our audience asked, "What is the Reddit
karma system about? How does that work?"
So, karma is pretty much um like an
indicator of how much people how
how
if people like your answer and agree
with your answer, if you are uncontroversial
uncontroversial
um and provide like good advice and
helpful advice, then you get karma for
that. So essentially, if your comments
or posts are upvoted um you will then
get a a small amount of karma. So if you
see someone with like a million karma,
which has happened, then it means that
their content is just like crazy
upvoted. People love it. Um, and a lot
of time people try to gather karma in
order to show that like their account is
loved and appreciated and respected. Um,
it's a great way to like judge how long
someone's been on a platform like
actually physically. You can see
someone's like account age. you can be
like, "Oh, it's 16 years old, but it has
1,000 karma." So, they probably aren't
actually on Reddit that much. They're
probably more of a lurker. They're not
getting involved. They're not answering
questions. Um, so they have a low karma
score. Um, we also find that if people
are downvoted a lot, they will then get
a negative karma score as well. Um, so
you'd sometimes see people with like -60
karma or something because they've
posted something and people don't like
it, so they downvote it. Um, it's it is
I would say more of a metric of like
being uncontroversial. Um, because if
you say something that like maybe stirs
up half of the audience and then you
know half people like it, then you'll
end up with like a balanced karma score.
Um, and it won't be creeping up. Um, but
if you say things that people like and
enjoy and you give helpful advice, um,
then you should see your karma raise.
Um, I think it's a a good way to kind of
judge like again thought leadership um,
and if you've been helpful and um, like
people who are on Reddit a lot will
respect a karma score.
That's a helpful insight. Uh, can Reddit
help with SEO and backlink strategies?
Um, I am not an SEO expert. Um, so I'm
probably going to be talking very top
level about this. Um, but essentially,
um, the way that we work is, um, we have
a deal with Google. Um, so that's why
you see a lot of AI answers on Google
being pulled from Reddit because we give
them access to our database. Um, so
because of the amount of access that we
give them, they do surface Reddit
responses quite high on on Google at the
moment. Um, we've seen a little dip in
that recently. A couple of months ago,
like every single hit would be Reddit at
the start. Um, but yeah, they it does
surface quite heavily. So if there's
someone talking a lot about a brand on
Reddit, then those posts will be
surfaced by Google. Um and then like I
said pulled into the AI answers. Um so
we find that that is is really helpful.
Um, in terms of linking, um, we don't
actively as Reddit penalize any sort of
like linking to other products, uh,
linking to like your website and stuff
on on the on subreddits. Um, but
moderators might dislike it. Um,
moderators are all about kind of
creating this like um, value exchange.
um you know this proper um authentic
human interaction on their subreddits.
So you know if you're trying to drive
people elsewhere or not have those
conversations on the subreddit itself
they they might kind of frown upon it.
Um so we always recommend that people
kind of try and get involved in a as
human a way as possible. Um and then
usually that that drives people to kind
of consider um visiting other sites or
uh pursuing like your services or products.
products.
Amazing. Yeah, invited folks to bring
your own use case. Feel free to raise
your hand. If you have a use case that
you're curious about, um you're very
welcome to come up and pitch it and get
questions or get advice and get feedback.
feedback.
or if you just have any other questions,
feel free to raise your hand as well.
Yeah, so much of what I do is like
talking to moderators about like their
individual subreddit and and how we can
make it better. So, um yeah, I've kind
of gathered a weird amount of knowledge
Awesome. Well, I can see that Edger has
dropped a bunch of uh links. So, if any
questions pop up, I'm sure as Immigran
said, you can just reach out and
hopefully get those answers. Um, but I
think we'll we'll wrap it up. We're
nearly at the top of the hour. Uh, we've
just posted a LinkedIn post. And if you
want to come and meet everyone that's on
this chat, click that link. It's just a
final link in the chat. And come and
meet and connect and let us know what
you took away from this uh session. And
thank you so much for coming and
imagining thank you so much for your
time this
Thank you for having me.
Awesome. Have a wonderful day everyone.
Day, evening.
Thank everyone. See you in the last session.
session. Bye.
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