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Module 7 Marketing to Government Agencies
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hey there welcome back are you having
fun yet
uh if not I'm sorry
um this is a good module though and so
you can take this module and you can
actually apply it to the private sector
the government sector obviously with
modifications and tweaks here and there
but today's module or this module is all about
about
marketing to government agencies and
Prime contractors so without further Ado
let's get started once again my name is
Cheryl Brown I am the director of the
north San Diego sbdc I'm also the
program advisor for our procurement
program so today so this topic or this
module is all about marketing so let's
so if you recall back on module three
what to expect we talked about the
different sales cycles and the sales
cycle is the point from which you make
that initial introduction
to when you get a contract and so or get
it get a sale if you will
so with your b2c business to consumer
it's a really quick sales cycle anywhere
from like one to Thirty Days your B2B
business to business that's more of a 30
to 90 Day sales cycle give or take and
then the B to G is more like a uh 90
plus Day sales cycle business to
government now the rule of thumb is
whether it's B2B business to business or
B to G business to government the longer
the set well I'll back up the larger the customer
customer
the longer the sales cycle
the suite of the reward so
this is not a Sprint this is a marathon
whatever you do is not going to happen
today or tomorrow it's just going to
take some time so be patient
understand that the relationships do
take time especially with the B2B and
the b2g environment
if you are struggling like right now and
you need sales right now
you need to stick with a b2c customer
for now
but for this purpose we're going to be
talking or focusing solely on that b2g
customer the business to government now
this is either direct to the agency or
as a subcontractor to a prime the process
process
Remains the Same
and so
what is marketing
this is a really really broad term
and it can include anything from
making phone calls to having a website
to having a Facebook page to doing
Google AdWords LinkedIn Flyers postcards
all of it emails literally
literally
marketing is everything you do
good or bad
Kim Kardashian
that gets your product or service in
front of the customer it's everything
so I want you to take into consideration
this concept of marketing is everything
so imagine this you're in the grocery store
store
and you have your company's Jersey on or
your company's hat on
and it's just been a long day you just
want to get home and the person in front
of you is just taking forever and here
you are running late because as business
owners that's what we do we run late we
burn the candles up read different ends
and that's pretty impressive since
there's only two ends of a candle and
you're sitting there in line you're like
you're looking at your watch and the
body language and you're coming and
flying and rolling your eyes
guess what
you're Mark Kitty yep
yep
because your company name is on your
jersey or your hat and you are that is a
direct reflection on your company
my favorite one my favorite example is actually
actually the
the um
um
the people who have or the companies
that have their company logos on their
vehicles or their wraps and stuff like
that now
that's great and it can be great
marketing if
you don't have road rage
and if
you follow the rules the laws of the road
road
so if you and only you know this about
you if you struggle with road rage
own it I do recommend trying to work on
it obviously but
if you do
stop putting your your company name on
your vehicle
stop it
because that's marketing
and if you're driving around with your
company vehicle with your name all over
the vehicle
and you're weaving in and out of traffic
you're not obeying the speed limit
you're running red lights you're using
those hand gestures
let me tell you something
that's a direct reflection of your
company and if I'm sitting there in traffic
traffic
and I see that company vehicle doing
these things
I'm not going to be calling them
so this actually happened with a client
of mine
and I happen to be on one of the roads
and I was driving along and all of a
sudden I see this vehicle this company's
vehicle go from like the number one lane
all the way to the number three Lane
no directional no nothing
cutting people off and I'm like huh
huh
I saw the name of the company I was like
oh my goodness that's one of my clients
so I had to give him a call later on
that day like yeah so I saw you were on
such a such a street about such and such
a time um
um
doing such and such a thing and
he was just like yeah I was running late
to an appointment and yada yada blah
blah blah I'm like listen
all of those cars that you cut off they
saw your company Nate and I guarantee you
you
I guarantee you that that person that
you just cut off is probably the one
going to be the customer that you're
just going to see and now you kind of I
don't want to say ruined it but you've
left a really bad example so remember
First Impressions do last a lifetime and
so you want to make sure that whatever
you're doing
you are always marketing
when you're in a class or you're an
event and you've got your company name
on your shirt or whatnot
and you're being let's say um I don't know
know
hostile or impatient or would I like to
say a pita a pain in the asset
remember that all those people that are
around you are seeing your company name so
so
I want you to keep that in mind
marketing is literally everything you do
good or bad
now that we got that out of the way
there is
only one way to generate Revenue there
is no other way
in Government Contracting is no
different the only way
to generate Revenue
is through marketing
there's that there's no other way you
want to know how to make more money then
you need to Market more that's
bottom line
now the big difference between Marketing
in the private sector and the public
sector is that you also have to follow
the rules so that's pretty much the only difference
difference
Government Contracting is no different I
want you to remember when we reached
when we went to my during module three
how we talked about these people being
people first
this is part of the game there is
marketing and when it comes to
Government Contracting so
so
suppose a couple you know
a couple things here
number one
your buyer
can't buy it from you right now
and think about that
why can't they
well a lot of times when I ask that
question I get responses where I'm
wearing a live training event is well
because I'm not registered nope
nope
uh because I'm not certified no
no
they can't buy from you right now
because they don't even know you exist
and that's the first step in marketing
your customer needs to know that you exist
exist
because they can't buy from you if they
don't know that you exist now the second
piece of it is they won't buy from you
and the reason they won't buy a few is
because they don't trust you they don't
believe in you they don't believe that
you're going to be responsive so
so
first obstacle we have to overcome
is that we need to let them know that
you exist
the other obstacle we have to overcome
is that we got to show them that we're
going to respond and that they can trust us
us
but how do we do that well there's very
specific stages within marketing
obviously the ultimate result of
marketing is sales
revenue is being generated
okay but before we can get to that we
have to complete the first two steps and
the first step is name recognition
and we do this by simply introducing
ourselves to the various buyers
we also need to then create trust and
the way we do this is be by prompting
and creating an open dialogue like
asking questions like
what are you currently doing in the
areas of procuring your services what
are your minimum requirements what can
we do as a small business to be eligible
for opportunities what certifications if
any by doing these open-ended questions
you're creating an open dialogue and
every time you're engaging you're also
creating name recognition so
so
there is a difference between marketing
marketing is everything you do the
marketing process is controlled by you
and it includes engaging
inspiring being a resource name a
condition building trust I always say as
so ever
ever
ever ever ever ever
for those of you East Coast Fans ever
they never ever ever so
so
what they do
is they educate their customer to make
the best possible choice for those
customers for themselves even if it
means going to a competitor
well I know
that hurts I know it does
well choice for themselves because that
is going to show Integrity that is going
to show your customer that you care
about them all right even if you really don't
don't
but there is situations where you're
just not the right fit for the customer
so business owners educate
we also inspire
our customers to want to do business
with us or at the very least refer us to
those that want to do business with us
we Inspire them
and then finally we're a resource for
them helping them make their job or
their decision easier giving them
options having your buyers back
the marketing process is controlled by you
you
the sales process is really transactional
transactional
it's the point from which your customer
has decided that you are the right fit
for their needs
they control this your customer controls
the sales transaction because it's
really sales is the transaction
trading money for service or products
they control this process your buyer
controls this process how did you know
when you're going from the marketing
to the sales typically
typically
the the hint here when you know you're
starting to transition that way and
marketing never stops by the way even
when you're transitioning to sales
is they start asking you questions
when they start asking you questions
when your buyer starts asking you
questions that's when you know
you're starting to enter the sales cycle so
so
question and I want you to ask yourself
something this maybe you want to pause
it for a moment
can you have sales without marketing hmm
simple answer no
it is impossible for you to have a sale
if marketing is everything you do name
recognition building Rapport you cannot
have a sale without marketing now some
of my clients are like but Cheryl what
about referrals
oops that's the best kind of marketing
that is your customers
telling others how great you are it's
still marketing so remember marketing is
everything you do directly or indirectly
that gets your product or service in
front of your customer so it is
impossible for you to have a sale
without marketing okay
okay
but can you have marketing without sales oh
oh
yes
the short answer to that question is yes
you can we call that bad marketing
now it doesn't necessarily mean that
your marketing strategy is bad in
general it just means that it's missing something
something
and the one thing you know there's four
reasons why your marketing is not
working only for
and I know marketing advisors they are
much more skilled but I like to keep
this very simple because I'm not a
marketing expert
so we're going to keep this really simple
if you are marketing
and you're not at least getting some
sort of Engagement
then you're missing something
so why isn't your marketing working well
number one you're inconsistent when we
see this all the time
typically what happens is
it's January right and it's a slow month
because everybody's paying off their
credit cards from Christmas and kind of
just getting back into the new year and
they're off at the gym doing their new
year's resolution all that good stuff
so when you're not busy working performing
performing
selling whatever
you panic and you start marketing like a
crazy person you're marketing Market Market
your marketing like every single day
sending out emails phone calls all that
good stuff well
in general just generally speaking if
the sales cycle is 90 days just as an example
example
what happens from all your activities in
January when we get to
February March April
well in April now you start reaping the
benefits of all the marketing you did in
January so now things are good they're
making money you're performing on
contracts everything's going well you're
but in April what are you not doing
because you're so busy working on the projects
projects
that's right
you're not marketing
so then
what ends up happening is in April
because you're not marketing May June July
July
July now you're back to oh my gosh I
gotta market so is this is like a roller coaster
coaster
inconsistency is one of the keys
to why your marketing is not working
so I want you to make a commitment to
yourself and to your business right now
this moment
that you're going to dedicate at least
30 minutes every day every day
to marketing
just 30 minutes
now of course you can always do more but
to get you started when those days are
busy you're you're putting out for fires
and the kids are screaming and you've
got to go to basketball practice and
baseball practice if everything's going
on the dogs Embark and the kitties are
screaming all that good stuff
for about 30 minutes to do some marketing
marketing
now the second reason why your marketing
may not be working is that you're using
the wrong platform or the wrong medium
so I like to keep things super simple um
um
supposing you are targeting and
marketing to senior citizens
but all of your marketing is being done
on Instagram or SnapChat
now your marketing might be wonderful
but most seniors are not utilizing those platforms
platforms
so even your the greatest marketing
message is going to be lost if you're
not using the right platform so I want
you to think about that if you're
marketing and you're being consistent
and you're not at least getting some
um open dialogue
check to see if you're using the right
platforms to get in front of your
customer based on
that Target Market
the third reason is you're sending the
wrong message or you're speaking the
wrong language
now if we go back to that senior citizen
example could have been easy one and
you're targeting senior citizens but you
hire Kanye West to be your spokesperson
are most senior citizens engaging with
things like you know the Kanye West of
the world
probably not
so don't no matter what platforms you're
using if you're not speaking their
language or you're not sending the right message
message
you missing it
and then the fourth reason is a little
bit of everything of the above
so I want you to take a moment like
every month
I want you to kind of review your
marketing activities and I want you to
ask yourself okay
am I missing one of these key components
as to why my marketing may not be
working and this is something that you
have to assess and address and analyze
you know every every couple of months at
a minimum
twice a year I recommend at least
quarterly maybe even monthly
just to kind of see what kind of
adjustments you can make
now with the marketing we're going to
keep being super simple when it comes to
Government Contracting number one
I'm going to tell you what platforms
you're going to use
and there's only three
phone calls emails events
that's it
phone calls emails events events emails
phone calls
those are the only mediums you're going
to utilize for Government Contracting
and pursuing opportunities with the
government and Prime contractors I'm
gonna tell you right now
the government buyers are not on
LinkedIn and if they are it's because
they're looking for a new job
they're not necessarily on social media
not at least in this capacity
so don't waste your time
only three mediums you're going to be
utilizing for Government Contracting
if you recall back into the introduction
module one I was like this can be the
easiest thing you do
this is one of the reasons why it's easy
because you're not having to worry about
all of that other stuff
phone calls emails events
phone calls in those events
phone calls emails events
one more time
phone calls emails events
so it starts out
with the first step is okay so you found
your buyers right from module four
you check to make sure that those buyers
were viable from module five
and now
in short this is called an elevator
pitch and the reason why it's called an
elevator pitch is because it's something
that you can do
within the time it takes you to ride an
elevator now I'm not talking about
riding the elevator to the Empire State
Building I'm talking about a quick
elevator pitch
typically at the very most time you're
going to have is 30 seconds ideally
though people start generating their
Impressions within the first seven to
ten seconds so you want to keep it
simple you want to keep it quick fast
and give them something to kind of chew on
on
the purpose of this meeting the purpose
of the elevator pitch is not if we look
at dating is not to get married
it's simply to get either the phone number
number
or the first date
that's it
so I use the the example of dating
frequently on this in this module
because I think it's all something we
can relate to at some point in our life
so imagine this
you're at the produce section of the
grocery store because apparently that's
where you meet your forever love right
but you're at the grocery store you're
in the produce section and you see the
Cutie across the way
in front of the lettuce and the salads
and you're like wow I'd like to I'd like
to know who that is
you don't go up to that person and start going
going
and telling them all of your deep
darkest secrets oh
oh
because the purpose is simply to get the
phone number or maybe set up a coffee
date or happy hour or whatever
that's what this is
it's an opportunity to just get the
first date
we need to prepare for this because it's
going to happen
and how do we prepare well there's
verbal and non-verbal and even when
we're in in a virtual environment
because a lot of events are virtual
um there is the non-verbal and the
verbal the verbal's the easy part your
name your company name your general
service of products maybe a reference to
uh a past project and then an open-ended question
the non-verbal is
is
everything your body language is saying
so whether that be
um your dress attire your tone of voice
your eye contact your your engagement
even your inflictions of your voices
whether you're kind of laid back and
sitting down or maybe you're in the
around the camera oh I see you out there
some things uh
remember early is is late and uh early
is on time on time it's late so
so
try to always give yourself at least 10
extra minutes so that you can
you know freshen your breath check your
hair whatever
also if you're in a virtual environment
make sure you test your audio in your video
video
and just to impress even if it's the top up
up
and then especially when you are in a
virtual environment decide to eliminate
the distractions I know that's that's
tough I mean I I get it my office is on
the patio because it's easier to kick
everybody inside than it is to kick
everybody outside and I can never control
control
the neighbor's landscaper usually they
come on Thursdays but sometimes I switch
it up or the neighbor's dog barking but
do your very best to eliminate any kind
next
is you're going to practice practice
makes perfect first thing I want you to
do you're going to write down your
elevator pitch and you're going to tweak
it although I want to say don't over
complicate because this is very a very
simple intro
then I want you to memorize that
elevator pitch
memorize it till you know it in your sleep
sleep
now here's the fun part
take your phone or your camera
set it up to record
leave the room
come into the room and approach the
camera as if the camera is your customer
that you're going to be speaking to
and I want you to record your pitch now
after you record
I want you to review it I want you to
watch it
and when and you're gonna have to
re-record it re-record it practice
practice now when you can re-watch that pitch
pitch
without cringing
you've nailed it so
so
to help you prepare
let's get started with that this is
going to be one of your homework
assignments should you decide you want
to move forward
now what I've also done is I've actually
created step-by-step marketing actions
that are going to help you
with this
so let's take a look here I'm going to
stop our share here
and I'm going to bring up that document
and you're going to have access to this
so you're going to have this and I want
you to make sure that you truly just
just copy and paste
that's all you got to do
so here's an example of an introduction
now this particular particular one
is an email
and one of the things I want you to do
when you are sending an email always
put the name of your company the first
thing in the subject line
ABC company introduction ABC company
follow-up ABC company question ABC ABC ABC
ABC
because one of the first steps of
marketing is
then in your body of your email very
short sweet to the point and do not send
a whole seven paragraph dissertation
please don't nobody's reading it nobody cares
cares
it's going to be very simple
dear person's name
my name is Cheryl Brown of the sbvc the
sbdc is a no-cost service for the small
business Community specializing in
procurement Government Contracting human
resources and business planning most
recently we were awarded a contract with
the city of San Diego to provide
technical assistance to the small
business Community located within the
city of San Diego
what is agency Department currently
doing in the areas of procuring or Outsourcing
Outsourcing
small business Consulting Services
I look forward to your response
sincerely you got it
that's it
your name
your company name
what you do
a little reference on what you've done
and then an open-ended question
so many times I see emails that are so
well written and they've got great
information and then they close out with
let us know how we can be of assistance okay
okay
you know prompting me to respond to anything
anything
I'll let you know
when you can be of assistance so now you
kind of close down the interaction or
when you send this email when you make
this phone call
this introduction
is only going to be a couple things
that's going to happen number one they
ignore you
that's okay
the other thing they're going to do is
they're going to respond to you without
actually answering a question with a
very generic copy and copy and paste
typically this is going to say something
along the lines of you know register in
our portal or maybe you know check on
Portal or everything was posted
they've never answered your question
they also they can respond with they
don't procure well
well
maybe they do maybe they don't rarely
rarely
they might respond what they do procure
so what does this look like what do we do
do
send out the initial introduction
and they ignored you
that's okay
in one weeks and another introduction I
would recommend changing the content
slightly so for example from module uh
four finding your buyer if your buyer
posted or has a procurement for
logo branded safety equipment this is
probably a super common one so a lot of
the clients that I work with that are in
the promotional materials or promotional products
products environment
environment
the government that they don't connect
the two so the government doesn't
necessarily procure promotional products
like pens and stuff like that at least
in their mind
what they could procure is logo branded
safety equipment so maybe in your first
email you introduced yourself as a
Promotional Products Company
well they ignored you it's okay this
time you may be utilizing the same
wording that they used
in that award notification that we saw
in module four with finding your buyer
so instead of saying promotional
products we use the same wording as the
buyer did aha
now this is what this is a way for the
buyer to connect like oh okay yes I buy
those yes they Supply it okay
ask the same question
it is super important that they confirm
that they procure your offering before
you jump through any Hoops in
registering or certifying
if you're not quite sure what I mean by
that refer back to module 5 when we test
the next thing they do is the blah blah
blah they copy and paste
and they're going to say something like
you know get registered WE Post
everything whatever this is a very
generic copy and page you can see it a
mile away
the thing is they've never answered your question
question
so before you start jumping through
hoops you want to make sure that you do
get the answer to your question so when
they tell you to register before
answering the question just simply let
them know great thank you so much we'll
get working on that right away even if
you already have done this
don't tell them that at this time
then we do while we're working on these
hit with the same question what are you
currently doing in the areas of
procuring these products or Services now
in the marketing
handout that you're going to get here
outcome one
they ignore you
and here's some examples of what you can
how come two they copy and paste same thing
thing
exactly what you can respond with so
so
outcome three
they do not procure they let you know
now that's not something we procure so
either a they're lying
because they're giving you a blow-off
remember the dating I'm washing my hair
I'm watching my nails dry whatever
and we know that they're lying because
we saw their name associated with
something that we sell
if that's the case
thank them for their response
provide them with your capability
statement and then add them to your list
of follow-up on monthly just you know if
they're going to lie to you let's just
move on
maybe you found this buyer's contact
information and you really don't know
whether or not they procure your product
or service at this point they're not
lying and so we again thank them for
their response
provide them the capability statement
and then take them off your list don't
waste your time
you're gonna notice
that this is the first time I'm even
mentioning the capability statement
hopefully you remember capability statement
statement
module six the one before this
here's a little tip
this is the only time you're gonna
you're going to provide your capability
statement unsolicited
every other time do not provide your
capability statement until you are asked
for it
and the reason behind it is so we have
an excuse to follow up remember
remember
first thing we need to do is create name recognition
recognition
second thing we need to do is create
Rapport and in the government sector the
way we create Rapport or trust is
now this never happens
rarely does it happen they're like oh
now
again before you start jumping through hoops
hoops
for registry registering or certifying
or anything like that we need to find
out if we can meet their minimum requirements
requirements
and this is when I like to create the
open dialogue again you wonderful
what are your minimum requirements to be
eligible for opportunities with such as
insurance bonding Etc
and again if we go back to these marketing
handout
you're going to have the same exact
it's not until you confirm and that they buy
buy
and that you can meet the minimum
requirements it's not until then should
you invest a moment of your time getting
registered or certifying or doing
anything else that they're asking you to do
do
you've got to confirm those two things
first and foremost so you don't waste
another thing that they'll say and this
is kind of like the copy and paste
component is everything is posted on
their website well
that's not entirely true they're Liars
not always
but in their mind it is
and so you know depending on the agency
some agencies actually do Post 90 of
what they procure but most agencies
they're only posting about 10 percent
there's only a handful that actually do
Post everything
once again when they give you that copy
and paste what do we say that's
fantastic we will monitor the portal in
the meantime
what are the various ways the city of
San Diego procures goods and services
again name recognition open dialogue
follow-up follow-up follow-up follow-up
this is a very simple way to just
keep in front of them
so step by step
the first step is your introduction the
elevator pitch
what we're trying to do in this first
introduction is just find out whether or
not the point of contact that we're
introducing ourselves does actually
procure our product or service
and then we have a follow-up follow-up
the follow-up follow-up follow-up follow-up
follow-up
follow-up follow-up follow-up follow-up
follow up follow up follow up follow up
once we confirm that they do procure our services
services
then we want to find out what their
minimum requirements are then we want to
find out what we need to do to be
eligible for
then we want to find out what does our
profile look like on their end all this
time what we're doing is we're creating
name recognition because remember we're
putting our name first thing in that
email subject line and then every time
we're following up we're demonstrating
to the buyer that we're going to be responsive
responsive
being responsive is probably the biggest obstacle
number one remember this
they are people first
they are people first and they have a
lot of rules they have to follow
they don't make up these rules these
aren't rules that they have made up
these are rules that are above and
beyond them because they have a
fiduciary responsibility to follow the rules
rules
your job is hard they wouldn't like they
would it was like nothing better than
just being able to go buy whatever they
need and not have to go through any of
these hoops because they have to go
they have no obligation or requirement
to award you now I've actually heard
small businesses tell a buyer that
that
something along lines of I pay your
salary so you are required to buy from me
me
what would you ever say that to another
customer like outside of the government sector
sector
they have no requirement they have two
there's a lot of requirements they have
but the two things that they are
definitely required to do is number one
they must award to the firm that can
demonstrate they can perform
and they must award to the firm that has
the best pricing
other than that
they don't have a requirements World War II
II
the buyer is the one who determines who
gets the contract
the end user is the one who needs your
product or service two very different
people with two very different objectives
treat the government buyers like you
would treat any other customer
with courtesy with respect with graciousness
graciousness
and respect their role in the
procurement process you're no one from
nowhere right now
and we're going to show them at this
point that you know you're going to be responsive
and tell you one of the biggest things
one of the biggest complaints that
buyers have both Prime and agency buyers
is that the small business Community
does not respond
yep I'll tell you right now just last week
week
I got a request from an agency
and they said hey Cheryl
we need we're gonna have a need for
trucking services it's going to be a
three-year contract we estimate the
total three years to be about a million
dollars maybe a million five
and we're identifying three Trucking
firms that could be on this project for
got it
so what I do is I go out to 10 of my
Trucking firms that I've worked with in
the past 12 months
I know they're qualified
I know they're certified
so I reach out to them and I say hey
hey
John Susan Kathy Mike
hey such and such an agency has a
requirement or a request for trucking
services I think this would be a perfect
opportunity for you here's the information
information
first thing I need you to do is I need
if you need assistance please please
please let me know because they're
looking at us you know issuing this
announcement in the next couple weeks
and they want to make sure that you know
you're in your in the system and get
out of the 10 guess how many actually responded
zero
here's the thing
I this happens all the time
and it's unfortunate it happens all the time
time
so when it comes to government agencies
being responsive following up being
engaging is probably the hardest
art and the hardest obstacle to overcome
you know sometimes if you want to dance
all you got to do is show up at the
Disco that's it
so please please please please please
respond
even if it's gosh we'd love this
opportunity it's out of our scope of
work but we look forward to other
opportunities because num because you're
getting your name in front of them
here are some things do not ever
ever ever ever
East Coast peeps ever
do not ever
mass email
your buyers
do not do the to and from yourself in
BCC the buyers
certainly do not do from you and and
then all the buyers
no no no no no no no no first of all
and you get flagged for spam
that can evolved depending on how many
emails you send out like that you're
gonna get flagged for I server or
something or other
send individual emails
here hello them for the buyer
imagine this we'll go back to the dating scenario
scenario
it's Wednesday you're looking for a date
on Saturday so you get your cell phone
out and you text the 20 people that are
in your the 20 perspective dates
from your cell phone
to all of them at once
how do you think that's going to come
out is this going to get any results
I mean you might but probably not the
results you want
do not mass email do not bulk email do
not use things like Constant Contact
do not use generic emails like info at
sales at a lot of those emails get
flagged for spam
always use an email such as you know
Mark at Cheryl at or something that's
more tailored you can still have those
other emails
make sure that you're not sending a
hundred emails at a time
start out with maybe 10 a day maybe 20 a
day again now when talking about the
government sector
but number one please please don't ever
ever ever ever send last bulk mass
and
so
some frequently asked questions that I
get oftentimes
um I'm a certified fill in the blank
woman-owned minority owned small
business is a veteran own whatever isn't
the agency required to award me nope
no they're not
now you may see opportunities that say
you know a certain percentage required
however there's also the fine print
which says something along the lines of
or have the ability to demonstrate
you've done what is considered reasonable
reasonable
to a ward two
and this is actually pretty easy to do
because so many small businesses don't
respond so what a buyer does is they'll
reach out to their small businesses that
are in their system with an opportunity
and as I mentioned a couple slides ago
nobody responded so all the buyer has to
do at that point is put in
a waiver that says we reached out to 200
small businesses in our system with no response
response
I just yeah here's another one I don't
want to waste my time with marketing I
just I just can't I just bid and be successful
successful yeah
yeah
you can
I think the term successful is probably
very Loosely written here
remember that bidding is only about 10
of what's being purchased and usually
these bids are the larger projects in
which you're going to be competing with
larger firms that have the resources
that have the staff that have the
financials that have the past performance
performance
it is you've got better odds in Vegas
so is there going to be a point where
you are going to bid yes should that be
all of what you're investing your time
in no
oh this is good yeah I go to all these
Outreach events and nobody ever calls me why
why well
well
because they don't trust you they don't
think you're going to respond
Outreach events are important because it
gives you Face Time
now just because you went out on an
Outreach event yesterday
and there's another Outreach event next
month and the same people are going to
be there that you shouldn't go
no you've got to go remember the name
little hint
if someone remembers you in your first
meeting with them in that introductory
meeting it's only for one of two reasons
either your uppercase VIP very important person
person
or more likely a lowercase VIP very
irritating person
don't be a lowercase VIP
the one meeting the two meetings the
three meetings
that's part of the introduction
don't wait for them to call you
follow up with them and follow continue
why should I even go through all this well
well
you don't have to
but here's
what I recommend
and here's why you should consider this
doing business with the government can
provide your company with the level of
stability no other Target segment Market
segment can provide you
because these opportunities are often multi-year
multi-year
they're oftentimes minimum dollar
amounts and so I have clients right now
that if they sell if they don't sell
another hour of Labor or sell one more widget
widget
they at least know that they're going to
be able to pay their mortgage and put
food on the table for the next one three
five years
that's why you should go through this
so that you can have that stability
when not if
when we Face economic uncertainty in the
private sector
the government sector is still buying
so yeah you're going to feel a bit of a
hit when there's an economic situation
going on
but you'll at least be able to keep your
head above water because the
I have all these certifications and
nobody's calling me why well
well
I'm going to say then you need to go
refer back to
module three
what to expect
the certifications
can open up opportunities that may not
have otherwise been open up to you
they can also help you be competitive
when competing against someone who's not certified
certified
but they're not
legal mandates
there are goals there are initiatives
there are programs but just being
certified doesn't mean they're going to
call you
being on their list
doesn't mean they're going to call you
being registered doesn't mean they're
going to call you it's part of the process
marketing
favorite favorite module I highly
recommend that you re-watch it and
re-watch it and re-watch it as many
times as you need
so for homework
create your elevator pitch
record it re-report it until your
satisfied and if you want go ahead and
email us the recording and we'll give
we'll take a look at it and give you
some feedback before you finish the modules
modules
it's up to you
so our next steps okay
okay
you made it through module seven
marketing to government agencies again probably
probably
one of the and I just don't say that
because it's my module but when we're in
one of the most insightful modules in
the handouts
not only are you at the presentation but
the step by step
copy and paste start making those
introductions now you don't have to wait
you could start that now
next I want you to go to the next module
so you're going to go to our website
kind of the way you got to all these
other modules click on the plus sign
this is a tough one
make sure you're caffeinated
it is literally like a 45 to 60 Minutes
of acronyms
we're going to discuss all the various
certifications and kind of give you an
idea of what it's going to take to get certified
certified
so it's a tough one
I'll do my best to keep you awake
but again
be prepared and be careful and don't
don't don't if it's late at night right
now and you're just trying to bust
through these modules
call it a night for now
don't start this module module eight
late at night
because it'll probably put you to sleep
either that'll frustrate you and stress
you out
so without further Ado remember
if you need help now
we're here to help you
please please if you have something
that's time sensitive or as a deadline
just shoot us an email we'll do
everything we need we can to help you bye
bye
until next time
looking forward to seeing you in the
next module
module 8 and certifications
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