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Foundations October Webinar - Michael Stacey | Foundations | YouTubeToText
YouTube Transcript: Foundations October Webinar - Michael Stacey
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Summary
Core Theme
This content highlights the critical role of proactive support and information in enabling individuals to make informed decisions about later-life housing, emphasizing the positive impact on well-being and independence.
[Music]
and i suppose the
for me
it was a really positive thing to see
that pilot unfold
don't take my word for it however
i always think that actually what we
should we should do is get people who
actually have to do this job uh to
unpack some of the some of their
experience and i'm really pleased that
people from we care are are on the
webinar and are willing to um to
show some some of their experiences um
i would say that actually the
provisional advice and information is is
actually fundamental to to the proper
functioning of an hia and although we
might think that people don't want to
move in later life
if they don't have the knowledge of what
is available to them if they don't if
they can't see beyond around the next
corner and are forced to move because of some
some
catastrophic health change that is
usually a worse outcome than the ones uh
who have been able to think about it
earlier and have actually been able to
make positive choices even where those
positive choices are to adapt and and
stay in their own home um so i'd like to
introduce michael stacy who was the
caseworker in the um in the
weekend repair pilot uh and he'll
introduce uh his own uh project thanks michael
michael
thanks francis
yes um
we obviously i was
um involved in the um the pilot in
bristol and we've uh
we care home improvements has carried on
with some other we've got some other
funding now
to carry this work on
and um in a minute we're going to show a
short film of uh
quite a
what we consider a good success story
and before we do show the film i just
wanted to give you a bit of an overview
that the [Music]
[Music]
lady concern was referred to us through
a social worker she was living
in her own occupier and she owned the
flat it was a first floor flat and sadly
she'd had a
stroke and she's also got some
sadly a life limiting
um conditions so
but the [Music]
[Music]
the crux of this is and what reiterate
what francis said it's
you know if the person can decide that
moving is in their best interest with i
i consider with three-quarters the way
there because that to me is the biggest obstacle
obstacle
anyway this lady was
was um
um
referred to us
via a social worker through her sister
who lived in um
in near london
and then we picked it up from there
and um
the well the store the story
goes that um
we we identified um somewhere for her
and then we work with this particular
extra care housing provider in bristol to
to
not just go to the first place that came
available wait for something that was
more suitable to for her so
um i think we're just going to show a
short um film
film
of this this lady um and to introduce
her and just to give
a bit of an overview of
where she came from and where she is now
and how it's improved her health and
well-being so
i first
met met lee when i came to visit her in
the flat that's behind me she was in the
first floor flat
you haven't got a driving license
or a passport no did you have a bus pass
you had a bus did you have a bus pass or
not yeah i've got buses and a passport
you have got them well done i can fill
and this is where the hazard lunch
liver and bacon's on the menu today i understand
how
this is my question really how how has
life changed for you since
you moved to san monica trust
so there's less stress yeah the bill's
coming in i don't know who to help no
no [Music]
[Music]
but for me
for me to help me
pay my bills
not because of monetary prospect so
it's a process of leaving
the flat
go to the post office paying my bills
i couldn't do that no more
after my pri uh um
um
yeah so it's helped all that
the stress of practical health health
like that yeah because all the bills all
the all the rent you pay here is for all
your for your electric gas telephone
water everything isn't it so
everything's included in
the rental price yeah and because of the
hot lunch here yeah
yeah
it is less stressful because i don't
have to go out every day and buy food
prepare foods cook
cook
pots and pans
being washed yeah
how do you how do you find them
having a shower here as opposed to where
you were before
i couldn't have it any time i like
because where you were before you had a
carer did you to help you no to step on
the bath board right so here you've got
a level that's a shower that you can
i can have a shower and i like it by
myself right yeah yeah because that that
i've got a shower chair as well right
and then i mix it
because i'm not
steady on my feet
all i do in the morning when i want when
i wake her
to the shower
i just jump into a child chair
what you're saying for them yeah uh
born in the bath sitting on the shower board
board
yeah and and it's nice that you can have
a shower when you want it rather than
having to wait for a carer to come
yeah whether were the stairs difficult
so now you've got
flat and a lift to
to get down the stairs you don't have to
use it
because of my mum's
mum's
situation yeah
i know my students
in time the stairs were hurt yeah yeah
and you you'll
feel safer now because you haven't got
to use stairs you've got to lift
do you feel less isolated here have you
made friends here yeah a lot of friends
yeah how's that helped you
it has
well yeah
and the friends you've made are
through when you have
you'll have lunch together yeah yeah do
you feel there's
more support here for you if you if you
needed it yes yeah
right so everything is here for you
do you feel safer here as well yeah because
because
where i used to lisa i was the only disabled
disabled
person rather than a complex right
right
right those are the private complex yeah
do you feel safe here and there's more
staff around and
other people what if i
i'm in an offender
i'm going to care and support
and then they'll judge do i need a
doctor or not or an
oh okay yeah
yeah
do you think your family feel
more relaxed about they're not less
worried about you now
my sister's phony once in the morning
and then and the same day was at night
two phone calls the other day
now she only phones me one once a day or
at night what's up what's at night right
brilliant okay
that's great
and do you do you get a chance to
go go out shopping
from from from here where you are now
here i catch the wednesday buster
waitress is the moniker organizer for
you i i
i get on the same monsters trust me
lovely and they they take us to waitress
i i've got one hour waitress and pushing
the trunk right and then you and then
you but then you've got all the rest of
the food that you need
for the rest of the week
from waitrose
and yeah
you wanted
or you realized that you had to move
didn't you you realized it a lot of
people put a barrier up and say oh no
i'm not moving i've lived here for so long
thanks thanks michael i i was just
putting the chat actually i'd love to
have a wednesday bus to waitress once
you know that waitress she goes to um so
i live in bristol so i know it's less
demonic as well and um it is a fabulous
fabulous place
can i just put a bit of a caveat on the whole
whole
that case so france is that um
you know one of the things that enabled
her to move so quickly was that she was
lucky enough to have some savings
to um be able to move
to the new property before she sold the
flat we've now helped to sell the flat
so i wasn't going to get let you get
away with without unpacking some of this
stuff um so so i was going to ask you
what are the actual practicalities as a
caseworker delivering move on what you do
do
um so so so you begin because it must be
a really difficult conversation to start
having um and actually do you give
people time to think do you leave people
with options do you go and visit them
once they made the decision do you help
them move do you help them paint do you
have to sort out the utilities
the moving people all that sort of stuff
yes i mean the whole we're
we're finding that we probably haven't
got any family or local support so
so
they are or maybe family
overseas and things haven't
got hands on
so we are finding that when we're doing
this we are doing the whole thing from
you know i always go to meet the people
in the hat in their own home i think
that's important
um we we then if they just you know i
think the biggest barrier as far as i'm
concerned will always be the person
themselves once they've
um you know the biggest successes we've
had the people that have um agreed to or
want to move really want to move is more
than agreed to but we would you know i
think it's always something that you
could sow a few seeds if someone isn't
overly keen or has certain reservations
we can take them to show
show
potential potential properties that may be
be
available to them and
and take it from there but we would do
the whole thing from guesting
we always get um
to make sure we're very impartial we get
three estate agent valuations let the
client go back to the client say these
are the valuations and the same we
engage solicitors
um clearance of the house if needed
before it was sold depending on which
toy round um they were
doing it and also we're able to
on the sort of the other end of the
spectrum really with in the
people that mainly um in social or um
private rented that if
if they are unable to afford the cost of um
um moving
moving
even though
they've been
given a you know we've had a couple of
cases recently where
a couple were [Music]
[Music]
given an extra care scheme place but
they just could not afford the moving costs
costs
so we approached a local charity that not
not
normally don't um fund this sort of
thing and just said to them well
you know
you're happy to buy a new carpet for
these people to when they move into
their place but if they can't move into
their place
um you know that new carpet won't be
needed and they're not going to gain
from from their um move on
place so you know we're trying to you
know we are encompassing people people
from right along the spectrum people
that are saying i'm helping a person at
the moment who's
um went from hospital just did not want
to go back to his house and he um is in
an extra care scheme that he's funding
but he he we're we're helping him sell
the property so
so
you know that and he'll he'll end up
with them
you know quite a lot of money at some
stage and then we've got to obviously
we're not going to get involved in that
but we need to make sure that he's um
sorted and protected
so you know
and then it it goes right from that end
of the spectrum to someone who just
hasn't got 500 pounds to
to to move so
yeah i'll come to some of the funding
issues later and i hope that that kevin
will make some comments about funding as
well there are two issues for funding
one is the funding for for the person
moving on both in terms of the services
the move on costs the conveyancing costs
selling the house buying a house stamp
duty all that sort of stuff um and then
secondly there's there's your pay which
is that presumably you don't work for
free and um and actually uh it must be
difficult to sustain your activities uh
if you have no visibility about how how
long these processes will take so i'll
hope to unpack some of that uh in in the
course of this webinar
there was a question uh in in the uh in
the chat from uh martin another
honorable bristolian uh asking whether
um whether
family influence was uh imported in the
decision-making process to move
did you get support from family members
did was it required what was your
experience in that um
as i said most most of the people that
i've i've dealt with are
haven't been local so
um the the one in the video this the
sister was she just had one sister and
she was she's been very supportive of
the whole thing because she could it was
during covid and she couldn't um
come down at all and as lisa in the
video you know it's made a big
difference to her because
she now phones her once a day rather
than them morning and night so
but most primarily i would say that most
of the people i'm dealing with have not
got any um
um
family that have
but the ones that we have done
they've been supportive i mean i think
you know they realize that um
um
you know
like to think that most people think
that the best in the in the parents or
whatever it's best interest is to move
somewhere more um
safe secure and less worry for them
because we you know we've had this
before when
i've had sort of son-in-laws
saying oh it's brilliant thanks ever so
much michael i can now go on a holiday
because i've got to wait for my
mother-in-law to ring me to change a
light bulb um because she's gone
somewhere so you know it goes down to city
city
things like that and but knowing that
their you know their loved one is safe
and secure where where they are so it
really does yeah
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