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Foundations July Webinar - Andy Perrins, Vicky Horsfield, Jonathan Jenkinson | Foundations | YouTubeToText
YouTube Transcript: Foundations July Webinar - Andy Perrins, Vicky Horsfield, Jonathan Jenkinson
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Video Summary
Summary
Core Theme
Yorkshire Procurement (YPO) offers two procurement solutions – a stairlift framework and an internal fit-out and maintenance dynamic purchasing system (DPS) – designed to help public sector organizations compliantly and efficiently procure essential services, particularly for disabled adaptations.
[Music]
so to kick off we've got a presentation
from um yorkshire procurement and then
feeding into um
barnsley council who who use yorkshire
procurement and have their own framework
for delivering dfgs um
um
so hand over to to vicky and andy first
to talk us through um
yorkshire and the ypo framework and
the dynamic procurement system that goes
with it hi i'm andy perrins i'm a
category manager
at ypo based in yorkshire i host the
category for health and social care so
we look after procurement and various
other things that local authorities and
housing associations and not-for-profit
organizations can use
i'm joined today by
vicky and some colleagues at barnsley
council and we're here to share
some information about two solutions
that could be helpful to support the
type of work that you do and we'd like
to thank paul
for um
allowing us a slot on this uh brilliant
so we're going to talk about today stairlifts
stairlifts
and internal fit out and maintenance and
the dps associated with that
okay just a little bit of background
about ypo
we are
we've been around about 40 years we're
owned by 13 local authorities
up in the yorkshire area but we sell
products and services across the public sector
sector
and it really allows you to access
all sorts of things procurement
compliantly so if you've ever had to
work with procurement teams you'll know
that they're quite keen on making sure
that you're compliant
what our solutions do is they allow you
to be compliant
so come to us and we will support you
through that process and offer you um
okay so ypo has had a stairlift
framework for a number of years we've
and i just wanted to let you know really
that we've launched our
latest framework uh it's been a lot of
time and effort to go into this
um a big detailed tender process
and we want we worked with a lot of
stair lift and
lift suppliers to make sure and
customers that we have to make sure that this
this
framework is fit for purpose and
attractive to both the market in terms
of the stairlifts deadlift market
and yourselves as potential customers
it's very difficult for me to judge from this
this
quite who the audience is so i'm hoping
some of this makes sense please tap in
the comments if it doesn't
um so we've developed a specification which
which
should be familiar to all of you
um it sets out the the general
requirements that we have on
suppliers of those stairlifts to
to meet
in terms of the customers that they work
with with
you being customers so
so
enabling status to be put into people's
homes to enable them to stay at home for
much longer this is somewhere where you
can come to
or direct your procurement team to
to really use a list of of robust suppliers
suppliers um
um
and without the need to to advertise
openly through a big long-winded tender
process and that's that's why people
come to ypo reduces the the time scales
to to go through those complex processes
so the specification is really robust
it's been developed with the market and
customers and we're using a similar one
to last time so we know it's fit for purpose
and as you can see the stairlift
framework covers everything that you'll
need to do with with stairlifts we
recognize it's a complex business going
out there and
assessing people so we've really put
providers through the mill to make sure
okay it's a bit small but that's we
squeezed it in okay
so it's the stairlift framework is set
out in lots and that's a typical
way of doing things if you're not
familiar with procurement you're not familiar
familiar
quite what a lotting structure is
my advice would be to if you're
interested would be to go to your
procurement team and
and
speak to them about these but if you're
familiar with how stairlifts work and
the maintenance of stairlifts then
then
you'll recognize some of of how this is
structured so essentially
we've got
different suppliers who have chosen to
go on different lots within this framework
framework
and the market as you may or may not
know is made up of a huge range of
suppliers from quite large ones to quite
small ones we've tried to attract as
many as we possibly can onto this
recognizing the need to to buy local as
well and to source locally where appropriate
appropriate
and this also applies to where they
choose to operate not all stairlift and
provided suppliers can operate
within every part of the uk but we've
got it all covered in terms of the uk
um a procurement perspective you can
award against whichever locks you want
so one lot or multiple lots
with multiple suppliers
on different lots
so what we've done we have been out to a
formal tender process
we've asked a whole
number of very detailed technical
questions of the providers
these really cover how they
their understanding of
the whole process from working with you
as a as a main customer
to working with your end users service
users whatever your
the name in which you want to call them
and really testing their ability to do
that so their ability to to
scope what the sket status requirement
is their ability to work with your ots
or or other members of the team their
ability to work with vulnerable people
that's really important
how they clean up the environment when
they've when they've worked in a
particular property all these things
we've tested through a whole series of
very detailed questions and we've
evaluated those and scored those
providers accordingly
we've also
scored them on their net zero
agenda and their social value agenda as
well because that is becoming
quite high up on the agenda in terms of
local authorities or housing
associations and their
procurement objectives and criteria
one thing we've also done with this is
we've established some fixed prices
for at least the first 12 months of the
framework so that means that you can if
you choose to
directly award to suppliers based on the
prices that they've given to us against
any of those lots and criteria we can
share those prices with you if you get
in touch we can talk to you about how
that might work
um this is great actually um because you
you know you're going to use a framework
where you've got good high quality
suppliers and you've got some fixed prices
prices
you can also if you choose to undertake
a further competition which means that
you you go out and advertise what you
want against all the suppliers on that
framework and they come back to you with
perhaps revised prices or perhaps
something that
okay so
so
these are all the suppliers that we've
got on the new framework
they cover the whole of the uk
uh there'll be some names in there that
you'll recognize maybe some that you don't
my advice to you would be to i guess if
you're if you're looking at
stereo lifts looking at renewing a
contract something's coming to an end
this is an option that you've got
because if you've got a supplier that
you like perhaps whether that's
handycare or prism or anyone like that
you can go to your procurement team and say
say
we'd like to carry on using this
supplier we've got a great relationship
with them
and they can use this framework if they
choose without having to go to a
re-procurement because we recognize
actually that your relationships with
some of these suppliers are really
important to maintain and most of the
business that comes through this framework
framework
comes as a result of a direct award as
we call it where you don't need to have
a further competition so
so
i hope that makes sense to whoever's listening
listening
again it's difficult to judge the audience
audience
but if you've got any questions we'll
make sure that our details are available
at the end and it'll be me and my team
that you speak to
so thanks for that i'm going to hand
over now to to my colleague vicky and her
her
information about the gps along with
barnsley thank you thank you andy so
thank you to and hello welcome to
everybody that's attending today uh so
just to quickly um introduce myself my
name's vicky horsfield and
like andy i'm a category manager at ypo
and the category that i i currently cover
cover
is facilities management within
procurement services
so i manage a team of buyers who create
and manage frameworks for facilities
management services and my team also
expands to cover buildings and highways
products and services too
so the agreement that i'm going to be
highlighting today then is the internal
fit out and maintenance dps
dps and as paul did refer to at the
beginning is a dynamic purchasing system
the dynamic purchasing system or a dps
in short
is similar in ways to a standard
framework agreement however it differs
in that it is open for new providers to
join at any time throughout its duration
um andy has just referred to on the
stairlift agreement though to a direct
award and defer the competition with the
dps only further competition is
available so this agreement covers the
areas that are referred to as hard fm
and it covers the services required for
the upkeep of a building so primarily
the maintenance servicing and adaptation
aspects required inside of a building
the categories or lots that you may know as
as
i've heard as them before
covered under this agreement are listed
on this slide
so you can call off from this agreement
for your requirements for example for
painting and decorating
mechanical and mechanical and electrical
services and kitchen and bathroom installations
installations
and all of the other others listed on
this slide i won't read them all out
the specific category that we are here
to discuss today is of course disability
adaptations so this category can be
utilized as a compliant route for for
the provision of
bathroom adaptations improvement adapted
sorry improvement of access to rooms and facilities
facilities
level access showers to widen doors and
install ramps and other adaptation works
as i mentioned on the previous slide one
of the advantages of an agreement that
is set up as a dynamic purchasing system
is that new providers can apply to join
the agreement at any time
so if a customer therefore has an
incumbent or a local provider that they
wish to have the opportunity to bid for
their requirement
we can assist with the onboarding process
process
we guide that supplier on how to apply
this consists of the standard selection
questionnaire that is mandated for use
in pre-qualifying suppliers on public
tenders and as long as the supplier is
successful with this application at that
stage they are then added onto the
agreement and they're ready to bid once
you are ready to issue your call off or
your further competition
if the provider actually fails this
application process they can in fact
reapply as many times as they like one
of our founding members and customers
barnes council have been calling off
from this dps agreement with their
disabled facilities grant requirements
now for for over a year
and they have also been through the
process with us of onboarding their
local and incumbent providers
on the next slide i will ask jonathan a
few questions so that you can see how
they are how they have found the process
um so i just want to introduce jonathan
and thank you again for assisting us today
today
as you're aware jonathan i just have a
few questions please as it's always
reassuring for attendees to hear from
somebody that has done something before
them people do get that comfort from
hearing about somebody else's experience
if you could just please um give a
little explanation of what what you
actually use this agreement for
yeah sure jonathan
jonathan
uh project manager of council disabled
searches grants team
so uh we've utilized this agreement as
because over 12 months now we
we
competitively tender for
complex projects that aren't covered
under contractual agreements
for example external groundworks
extensions conversions
internal structural works
and what what was it that made you use this
this
this agreement in particular jonathan
please so we revisited our processes
internally and externally a little bit
concerned in terms of auditable requirements
requirements
and that weren't fully compliant and
gender how we're procuring projects so
reasons for utilizing that where it's a
compliant route to market
full audible process
a lot of time saving so we didn't have
to go through a fuel full procurement
exercise ourselves
uh competitive advantage and pricing
within the current market
and ultimately ease of use
thank you jonathan that's great and i
know um obviously within that you have
mentioned mentioned the benefits
obviously the next question is what are
the benefits um are there any others or
have they been covered in the
in the previous question
uh yeah pretty much very similar so
competitive pricing through many
competitions so i think there's 25
suppliers on there at this moment in time
time
every opportunity will go out on a
further competition to them for
approximately three weeks on a pricing
exercise well that's our specific requirements
requirements
full auditable process
it removes any conflict of interest in
terms of the pricing exercises
and then we've noticed visible improved
contractual kpis on the back of that as
well well that's brilliant fantastic
thank you jonathan so all in all then it
has made life easier than with what
you're saying obviously it's a shorter
process it's fair and transparent um
um
is that how you would you would
summarize that yeah pretty much yeah i
think i think the the main positives
coming from me is the fact that a lot
more local suppliers have been able to
apply for it and be successful to get on
that framework or dps sorry
that's fantastic thank you and do you
know what the views are from you know
from your local providers you know those
that you approach or those that are
actually actually using it to um to bid
for your requirements
yeah so regularly as well of uh local
suppliers uh they find it easy to use in
terms of settlement process
an increase in terms of opportunities
because they register themselves against
every lot that they can complete works
for so they don't just receive
opportunities for our work it further
works as well
and then just on on the back of what
you've already said opportunities are
open-ended so if somebody applies and
they've not met the minimum creativity
they can resubmit and get back onto that
yeah i mean i think you know yourself
jonathan sometimes it's not been plain
sailing has it um i mean with the smes
it is a you know procurement public
sector procurement it can sometimes be
daunting um so we do have to keep up
that contact with the providers to
assist them in in what they do next and
obviously if they have failed you know
what have they done one wrong and how
can they uh how can they do better next
time to be successful in getting on
there which which you know obviously
you've been through that experience with
us so thank you very much i'm sure that
i'm sure that will have been helpful to
the to the other attendees thank you
jonathan thank you
so just to recap on the the advantages
of using the the agreement um
many are the same as andy's discussed
for this day in the stairlifts agreement
so reduced time scales as jonathan has
also mentioned yp i've already
undertaken the full procurement exercise
to establish the the agreement so there
is no need for customers to do this
again they just call off with their
requirements uh for pricing
uh so ease of use it's also very simple
to use and again as jonathan has also
confirmed because the terms and
conditions or call-off agreement has
already been agreed with the providers
but also it has the flexibility to vary
elements to ensure it meets the
customer's needs um
um
so as mentioned also on a dps you would
undertake a further competition so
pricing is only established at the
customer call off of the competition
stage as it's also known as
and again as we've mentioned a couple of
times because this is the main advantage
of a dps type agreement really um but
providers are able to join at any time
um and we can assist your providers your
local incumbents
so your local providers or your
incumbents um with this process from
from start to finish and guide them
along the way um
um
and i think on the next slide then
please that just leads us to the current
list of providers that are on the
category for disability adaptations
obviously with this being a dps
agreement that list of suppliers
and i think that brings us to the the
end of our slides paul i don't know if
you're wanting to open up to questions
or whether you're doing that at the end
or i'll hand it over to you um
quite a lot to go through there and i
think um
so i guess kind of first of all for um
kind of vicky and andy in terms of
who who can sign up to ypo you can is it
hold of england can can any local
authority sign up
yes that's right
any any local authority
nhs organization
tip charity housing association anyone
can use this um as long as they're
not for profit that tends to be the uh the the
the the
the way it works
um on our website if you look at
our website you'll see ypo permissible
users you can search to see if you are a
permissible user but generally speaking
it's the whole of the public sector
including housing associations is that
right vicky
yep i totally agree with that andy um so
any any public sector organization or
any organization that has to comply with
the public sector sorry public contract
regulations and that's across the uk yes
great is it kind of relatively
um i i i'd say so yes i mean i think the
beauty of the beauty of us at ypo is you
know if anybody can just pick up the
phone um even if they don't know
anything about public sector procurement
anything about procurement yourself at
all or public sector buy-in um contracts
or anything like that they can just pick
up the phone and we will guide them with
stock from start to finish um we've got
user guides we have um
also for the competition templates you
know lots of templates uh example
pricing schedules
all that kind of thing just everything
that we can do to assist the customer
really great do you want to add anything
there andy
no i think part of what we do at ypo is
we have um
you know very very good customer service
in terms of our connections recognized
and it's not always easy to understand
what procurement's all about
so our roles really to hold people's
hands so to speak through what can be
quite a daunting process so all i'd say
is just get in touch and we'll yes
yes
you know as daft as any question may
sound we've heard them all i can assure
you okay okay and then kind of as we've
discussed in in the past andy the the
kind of dfg in terms of procurement is a
little bit different to um
kind of
kind of the standard things where a
council is buying something it's it's a
council giving uh kind of citizen or
resident the money to buy it um but that
that's kind of that doesn't cause you
any problems in terms of the setup of the
the
kind of framework or the dps
it absolutely doesn't i think the way
that um
councils have treated
the dfg grant you know some will treat
it as a grant to the user which it is actually
actually
but but they still
deem it to need to be spent in
accordance with some of the regulations
so i can't get into the nitty-gritty of
it but yeah suffices to say
that many councils will use our
stateless framework for the purposes of dfg
dfg
uh provision
uh because they've chosen to treat the
grant in a way which means that they
need to do that great
um and i think you mentioned that there
was kind of a range of um
i suppose kind of other elements of it
in terms kind of removal recycling warranties
warranties
um so in terms of warranties can you
have kind of quite a long-term warranty
as part of the purchase yeah with the
stay lift framework each new
installation will come with a two-year
warranty as standard we built that in
and the price includes that
uh and then that's extendable
uh for up to ten years okay if you have
a long contract or you want to manage
things in a different way you can buy
additional warranties with that provider
supplier for up to 10 years so i think
one of the beauties is that
everything comes with a two-year warranty
so so in terms of i've kind of covered
this already so we've got frameworks and
we've got dps's so i think probably the
two main differences as as i understand
it is that a framework you have all the
contractors on at the start and the dps
you can add contractors as you go
with the framework
all the prices are set at the start
although they can increase
and you can award directly to somebody
off the framework but with the dps you
get prices in every time you want an
award contract
is is that right in terms of um the
differences between the kind of main
differences between the two would you say
say
yeah absolutely did you want a job at ypo
that's absolutely right absolutely um
sorry i just i just wanted to say both
options um
usually they're available with a
framework aren't they i think i think
paul just mentioned the the direct award
there so yeah you can more often than
not well it depends how it's set up
doesn't it but more often than not do a
further competition as well on a
framework yes but you can't do a direct
award on a dps no because suppliers are
joining um
every step of the
all through the duration of the
agreement and it would be unfair well
it'd be impossible basically to
re-establish pricing um you know every
time somebody joined the agreement so
so so with the framework um
you you've got perhaps kind of three or
four per lot maybe possibly more and as
a local authority you could pick
whichever one is the most appropriate or
you could get quote quotes off them
and so so you could either choose to get
prices or you could award directly to
just one without getting quotes from the
others correct correct if those prices
are within your
most economically advantageous um
um
standing orders requirements within your
local authority so
my advice would be let's say you're
using prism for at the moment and you
wish to continue to use prism at the end
of an existing contract period
a few months before that happens i'd
advise to go to your procurement team
and say contracts coming to an end we
want to use prism
they they can go away get the
information from us and discuss it with
you around the current prices things
like that to make sure that you
comply with your own internal
procurement requirements yeah
yeah
we're just enabling that to happen but
every customer has to to meet their own
internal requirements great and in terms of
of
kind of the upfront bits
kind of whether you did a direct award
or whether you had a um
kind of kind of further competition with
the framework i presume somebody from the
the
lift manufacturer or supplier would
still go out did the survey visit the
person make sure it was all
as it should be that's kind of part of
that process
absolutely what tends to happen is local
authorities tend to award um
um
to one or two or several suppliers
providers depending on what they want
for a period of time so
so they'll
they'll
they don't the the supply the provider
doesn't have to go out each time to do a
quote per se
but they would so if an ot
or someone recommended that someone
needed an install
that provider would go out there they do
an evaluation of the works they'd come
back they'd make any recommendations as
they normally would around any changes
or other requirements
but the actual cost of the list
installation or whatever it might be
that's an agreed price anything more
than that they would always discuss back
with the
customer as in the local authority um
um but
but
that's how it tends to work okay so they
might have a three or four year contract
or a couple of year contract normally with
with
whoever they feel appropriate yeah
yeah
in terms of both the framework and the dps
dps
was there kind of social value element
of it in terms of the original procurement
yep certainly in terms of the the
stairlift one we asked a number of
questions around social value obviously
that's that's high on the agenda
and getting more and more prevalent
within our customer base so we have some
questions around suppliers and providers
understanding of what that meant
um again it's it's quite a new thing and so
so
most suppliers spoke about their
local donations some of the work they do
with local schools apprenticeships
things like that as part of their social
value offer but what we're tending to
see now are customers actually
building in some elements of
what they want from their providers in
terms of their local social value so if
they have a contract with one of the
providers they might say
part of this agreement could be to
i don't know
buy buy from a local area or or have any
subcontractors from a local area or
something like that which could support
some of that agenda okay um
um
in terms of i suppose kind of local
contractors um as
as
i think he said andy some of those names
were ones that um i suppose most people
know some of them are
probably kind of more local ones
um so in terms of the framework are
there are there some that only work in
yorkshire and others that work
nationally is kind of a geographic
element to it
yes yes there is uh and we've got that
set out in the user guide as well i
didn't want to share all the details but
we've got all that information mapped
out some some if you're familiar with
the agenda are very obviously nationals
yeah others i think would just work in
the in the local area i think during
county council perhaps they'd be one
that would work the durham area more so than
than
than beyond that particular region yeah um
um
and for the dps vicky um
i think kind of a lot of those
contractors are kind of yorkshire and
barnsley base but but any new
contractors that local authorities
wanted adding to the dps could could
come from anywhere yeah absolutely so
some of the providers are national some
of them um as i think somebody's picked
up on our um barnes are based that's
probably because we're doing a lot of
work with barnsley so they've awarded
their their local providers others will
be um local to a different area to which
they are actually situated so yeah if a
customer um down south for example is
wanting to use the agreement and wanting
to embark their um local providers then
obviously you'd see more local providers um
um
appear on there basically from from down
south from that area as well
so yeah absolutely it's across the uk so [Music]
[Music]
and then you kind of do all the checks
on them don't you and um kind of make
sure that they're suitable to add to the
list and um absolutely and
are there kind of annual checks after
that that you do kind of year on year
just to make sure that they're suitable
to remain on the list we do yes so it's
the standard selection questionnaire
like i say that's mandated for public
sector payment initially for them to
obtain the place on the agreement and
then we carry out our our due diligence
checks so at a minimum that would be um
financial still stability and
ensuring that all the insurance
documentation and everything like that
today great
do do any of the contracts on either the
framework of the dps are they are any of
the providers are installed as dbs
checked as part of that
we wouldn't ask that um in order for
them to be able to i'm just talking on
behalf of the the internal fruit out dps
for the disability adaptations we don't
ask for that
um as part of their the onboarding
process um because that's not required
in every single setting but we would
encourage for example any education
customers to include that within their
you know when they do their call off for
the pricing we would encourage encourage
them to put that in their specification
in their list of requirements should i
say in that document at that point in
time yeah
for the stairlift framework absolutely
it is included so anyone that's having
any contact with anyone must be dbs
checked we made quite a
a robust you know look at how they
worked with and supported vulnerable people
people
in terms of their face-to-face contact
from an engineer's perspective
when in people's properties yep great
great so in terms of pricing um so with
the dps if
they're priced on a case-by-case basis
so if there any increases in materials
they would be reflected kind of case by case
case yes
yes
just just to expand on that and when the
customer wants to come further
competition we would encourage the
customer um to
ask the
potential providers to complete a
pricing schedule and within that we
would ask the customer to highlight what
they expect you know whether how long
they expect that the prices to remain
fixed and firm
um and say say for example if it's for a
three-year contract if they want those
prices to remain fixed and firm for 12
months we would ask the customer to also
stay in there um for the
supplier to put forward how they intend
to review those what mechanisms they
intend to use at the annual review um
um
base for example
and then for the framework handy do they
kind of go think by
cpi or rpi or is there a different
we've asked suppliers to fix their
prices for the direct award for 12 months
months
there is an opportunity at
12 months for them to to
change those prices i think we would
look at any reasonable
reason for them doing that
um at the moment we're you know across
ypo's whole supply base we're seeing all
sorts of challenges as you'd well expect so
so
yes there is an opportunity for that to
change and obviously if customers do a
call off from the framework and it says
two or three year contract there may
well be price
price
points built into that call of contract
and again customers can discuss that
with those providers at the point of
establishing the call-off okay great
with the um dps figures is there any is
this assistive technology included
within that was is it more kind of
standard building works
with something like that what we would
do um because the the categories of the
dps like um andy's still if framework
there's a set specification in there
where the dps is extremely um wide in
scope purposely really and so that we
would um we encourage the customer to
come forward with their specification um
so as long as we'd reach out to the
providers and as long as the providers
were able to provide that so to speak
and then yes it would be included
because um of how they how the agreement
is set up and because it is their
writing scope basically right
right
one of the questions coming in quickly
and i've asked them so
i'll get down to you in a minute
jonathan but uh in in terms of cdm regs
are they kind of in terms of either
designer or contractor how are they um
kind of factored into both the
framework and the dps
and again sorry
sorry
now you go vicky sorry i was just going
to say on the
it's similar to the the answer for the
previous question really that would be
up to for the customer to determine what
they um require at the call of stage so
they put that into their um in their set
of requirements for okay for the
call-off great um
um
i'll give you both a little rest of me
because the questions are still coming
in so um jonathan if you're still there um
um
we had a kind of good conversation the
other week about um adaptations in in barnsley
barnsley um
um
so i think primarily you use the dps for
extensions don't you and kind of those
those kind of larger um kind of more i
suppose kind of bespoke projects
yeah that's right also anything uh
non-standard as we probably categorize
it so
extensions more complex schemes internal
structural works
groundwork external
just noticed like a bit of a theme where
current requirements for tease
a little bit substandard
and as you mentioned bespoke
so it really does give that flexibility
and opportunity that
if you've not got something that would
fit within a contractual agreement or
current framework
you can extend that opportunity that bit
further and send it out on a mini
competition and and then gain a
competitive advantage of reduced pricing
and more improved uh contractual kpis so
it works both ways so so basically you
you get your contract documents together
for say an extension send it to all the
contractors on the dps and then a
proportion of them return a price to you within
within
10 days 15 days
yeah we we work off a three week
schedule so 15 business days that we
allow but that's just our requirements
if you wanted a one week turnaround two
week or even 24 48 hours we have done a
couple of those
where uh the control mode is called a
priority referral or priority request so
what we'll do is uh we had a 48
turnaround on one and
receive back some competitive pricing
structures and uh yes it's been
excellent since we used it very active
in terms of contractors submitting prices
prices
um and we've noticed that is actually
pushing down prices people are
obviously working against
more contracts than they previously
would have been
yep and i think a lot of local
authorities around the country are
retain existing contractors let alone
recruit new ones so how are you finding
the kind of the dps so that he's working
for that for you
we're working alongside dps we have our
own i like to shower framework as is so
i'm not going into too much detail we've
got 10 contracts on there i'm going to
ask you about that in a minute oh that's
my problem um
we're just building on on the back of that
that
summer contractors when it goes back out
for a reason it may not be successful
and the the very aware of that but it
does allow for that relationship to
continue uh through potential different
work streams
um so it's it's working really really
well got a lot of our existing incumbent
contractors on there
uh but we're also people who contact
regularly and turn around and say no
ain't gonna happen until in actual fight
then then there is so sign posting
through and seeing a few more people
getting onto that process as well so
it's it's good for very competitive uh
market out there yeah and and you
mentioned that um you've got you say
you've got a separate framework for for showers
showers
and um
i think you're telling me that your kind
of overall spend on dfg has gone up from
was it 1.9 to 3.3 million i remember
that correctly
very very close yeah so one point one
point eight nine uh previous year spends
yeah uh and this previous financial year
we just for first time at our full
budget allocation three point three seven
seven
yeah and and the framework lost the dps
has has really driven those visible
improvements as well as a lot of hard
working background so so i think i mean
a lot of local authorities have
struggled to spend their full budgeting
in recent years so it's kind of really
good to see that um yours has gone up
and kind of booked that trend so can
just outline quickly your um shower
framework and how you've got that set up
for us
yeah so he's almost very very similar to
one that's from ypo frustratingly i've
done all leg work and groundwork and all
the documentation um
but we've we've got a framework of
contractors uh level access shower installations
installations
uh they created their own individual
scheduler rates and we work off a
rotation so next contractor now gets
gets the next award while some people
may recognize that that's not always the
most competitive way in terms of
financial position
all contractors on that framework were
very very similar in terms of their
pricing but also what they could procure
it for as well um but what they can buy
the the product for so 10 contracts on
the framework work and rotation
uh give them
uh one week pricing schedule four weeks
on site we've seen uh visible
improvements and uh contractual kpi
improvements there as well
yeah i don't know i think kind of
increasing your spend but what's that's
kind of over fifty percent isn't it is
um it's really impressive
absolutely yeah i mean don't worry
there's a lot of
other uh justification i'm using in the
background our working team and we've
been able to increase our resource
somehow we're back to being able to
appoint to technical officer positions
and i know that is a bit of a consistent
thing where people are struggling at the
minute but um yeah a lot of skilling
training development closely performance
monitoring the team as well
but yes from excellent results yeah and
i think
you said that they're kind of done in
rotation and it's not necessarily always
that you get the absolutely the cheapest
price but if you're going out to tender
for kind of three at a time you wouldn't
necessarily always get the absolutely
cheapest price rate i think it's kind of
recognizing the pragmatism behind that
and that you've got a very kind of robust
robust
um and loyal list of contractors that
can get through this work really quickly
and um
in fact it doesn't cost anymore but the
way you've done it um just means that
you have got that robust contractor base
that you need to to do these things on
an efficient and effective basis
yeah correct exactly that and ultimately
just just regards the process it all
almost gives that reassurance to the
contractors that they will be getting
the work stream so not be submitting
prices on a competitive tender not not
being awarded any of the work so it's uh
it certainly supports that process yeah
so they don't have to worry and kind of
go and get other work because they know
they've got a steady stream of um
of work with yourselves absolutely yeah um
um
did you have i mean do you have any have
any issues where something goes wrong
and um
kind of threw it through the through the
dps where um either yourselves or what
what happens if kind of a if a job goes
wrong and there's kind of an issue with
the contractor
um is that down for you to resolve or do
or through the um dps vicky how much
involvement do you have if there is a
problem and you may not have any
problems but
what happens with if something did go
wrong yep so if that were to
markets as happen
organization um so
so
once uh once a contract's been awarded
the awarded contract is between the
successful provider and the customer
themselves um however as an organization
we don't just step away we're there
continuously to offer guidance and
support so yeah we do unfortunately have
occasions where there might be an issue
within a contract something can't be
agreed upon or something like that we
would of course step in then um
and speak to both provider and customer
and try and offer our guidance and
support we can't actually offer any
legal advice because we're not ensured
to do so but we do provide as much
guidance as we possibly can and
you know advise um customers in that
case if it does go um that far down the
line to to obtain their own independent
legal advice but yeah we do we do try
and assist as much as we can here i
think let me add something to that when
vicki means customer she means the
council is the customer or the housing
association customer not the end user
okay yeah yeah sorry yeah it's all right customers
customers
too many customers
to build on that and to give a bit of
reassurance but we haven't had to
utilize that opportunity excellent excellent
excellent excellent
excellent
in terms of
are there any are there any kind of
restrictions on contractors
subcontracting the work
it depends if they're listed as so when
um when a
the provider um completes the pre-selection
pre-selection
criteria when they're wanting to onboard
onto the dps for example they do have to
declare whether whether they're going to
be using any subcontractors and if they
intend to use what's cost as an
essential subcontractor so if they can't
fulfill that part of the
job um or if they can't fulfill the
whole of the
their work without using a subcontractor
that subcontractor would also have to
fill in um the the pre-qualification and
be successful with that questionnaire
also um a bit complex to go through in a
couple of minutes chat but
i could follow up on that at a later
point but yeah um subcontract and again
with what regards to what the what
checks they need to do and that kind of
thing it does depend um whether that
business essential subcontractor or not okay
okay
um so i'm not going to get through all
of these questions but i'll just do
three last ones quickly before we have
to move on to the other bits and pieces
so in terms of um
the kind of cost or the kind of payment
against the either the framework or the
dps um [Music]
[Music]
it's kind of the contractor that pays
you isn't it directly once once they've
got the once i've got the job yes yeah
so in terms of the dps and there's no
charge to the
customer um
you know the person that's calling off
on the contract uh
however the
the provider um
does have to pay a for the dps it's a
one percent um rebate amount payable on
any spend that they've achieved through
the agreement um so if the supplier is
onboarded onto the agreement and they
don't win any work whatsoever there's
never any charge to that provider it is
just on any work that they the win they
win through the agreement and it's one
percent on that particular spend for
um
is it do you include modular ramps on
that could be un included under the um
under the category of uh
disability disability adaptations it can
extend to include that yes so that that
i guess potentially be one of the contractors
contractors
that potentially be a subcontractor
situation i guess in terms of um in
terms of getting the ramps from a
particular supplier
it could yeah exactly yeah it depends
what the requirement is doesn't it and
what else is included in that in that
particular requirement by the customer
yeah and last one so dps
um that that has to be kind of an
electronic tenders and you can't you
can't do it kind of sending stuff out in
the post it has to be done electronically
electronically
yes um so it is done electronically um
what we usually do is
we would take the customer's requirement
um via via email and then we would put that
that
forward onto our tendering portal in in
which our providers would then bid um i
don't know if you wanting to go into
this now but jonathan jenkinson and
barnsley actually use our agreement on
their own portal um but yes it is all electronic
electronic
great great um
um
so thank you all for for for that this
afternoon um i i don't think we've had
so many questions on on a presentation
before so um and apologies there's a
couple player i've got round two but but
we will have to move on in a moment but
uh thank you to vicky andy and jonathan
for joining us this afternoon i think
that's been a really useful session so
uh so thank you all we'll share your
contact details so that um if anybody
wants to get in touch um
i'm sure they will do following this
webinar so um so thank you thank you
very much
no problem thank you thank you
i just wanted to say for any of the
questions that we weren't on today that
if paul is going to share the contact
details please feel free to to send us
your questions directly that's
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