0:03 hi in this section we will study simple
0:07 diagram what is a simple diagram a sipoc
0:10 diagram is a high-level process map that
0:13 shows process boundaries meaning this is
0:15 the tool that we will use in order for
0:17 us to scope the project that we are
0:21 doing this is also a tool that allows a
0:24 team to see the process in relation to
0:27 all needed inputs outputs and suppliers
0:30 it also helps to identify the
0:33 relationship between suppliers inputs
0:37 and process sipoc stands for supplier
0:43 input process output and customer sipoc
0:44 helps to answer in the following
0:48 questions what is the start and end
0:51 points of the work system what are the
0:54 essential steps within the work system
0:59 what are the main inputs and outputs who
1:01 are the key customers both internal and
1:04 external and who are the key suppliers
1:09 both internal and external we have
1:11 provided you a guide in answering the
1:13 simple questions as this will also be
1:16 the guide for you to be able to create a
1:19 support diagram for the supplier you
1:21 have to answer the question who are the
1:24 suppliers of the inputs this could be
1:27 persons machines and processes that
1:30 gives us the supply input next is the
1:33 input what are the required inputs this
1:36 could be in form of material data
1:39 workforce knowledge and the light in
1:43 terms of process what is the process you
1:45 should always highlight the start and
1:47 the end of the process that we want to
1:50 include followed by output what are the
1:53 expected outputs this could be product a
1:56 service a yield information and the legs
1:58 and last is the customer who are the
2:00 customer of the out this could be
2:04 end-users departments customers and the
2:06 likes this will give you an idea on how
2:08 you will answer and how will you create
2:11 your c-pop diagram now here are the
2:12 detailed steps on how to create the
2:13 simple diagram
2:16 first let's start with describing the
2:18 process again we have to highlight the
2:21 start in the end of the process next is
2:23 what are the output third we have to
2:26 identify to whom the output will be
2:28 given who are our customers
2:30 fourth we have to identify the input
2:32 requirements that will go into the
2:35 process and later be converted into
2:37 output for the customer and last we have
2:40 to identify who are the suppliers of the
2:42 inputs that will be used for the process
2:45 to generate the output for the customer
2:47 so these are the detailed steps on how
2:50 to create a support diagram here is an
2:52 example of a sipoc diagram as you can
2:55 see there is a lunch pit road who needs
2:57 a lunch order and you have to go through
3:00 this process steps remember when you're
3:02 writing your process steps you have to
3:05 limit it to five to seven process steps
3:07 and the process steps should be general
3:10 not specific and the input is a lunch
3:13 order given by the supplier this is one
3:15 variation of how you can use the simple
3:18 diagram this is another example or
3:20 variation of how you can use the simple
3:23 diagram the customer is wife who is
3:25 asking for a mug of coffee for you to
3:28 create your coffee you need to boil the
3:30 water add the coffee to the mug add
3:33 boiling water to the mug and then serve
3:36 it the inputs that will be required are
3:40 kettle water coffee and mug which will
3:42 be supplied by your corner shop this is
3:44 another variation of how you will create
3:48 your C POC diagram remember that a
3:50 degree of applications of support
3:52 diagram will be very dependent on the
3:54 type of project that you are handling
3:56 and always remember that the sipoc
3:58 diagram will be the basis of
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