This content explores the art of building genuine connections and effective communication through "rapport," emphasizing that true connection goes beyond words and involves understanding emotions, building trust, and adapting one's approach to different individuals and situations.
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Have you ever felt that no matter how well you
speak. The other person is
not able to connect completely or have you seen such people who may
or may not say anything, yet their words
go straight to the heart. Actually the difference is
not just in words. There is a difference
in the report. When
a deep connection is formed between us and the other person,
communication is no longer just a matter of words.
It becomes a journey from heart to heart.
But in today's fast-paced life,
where people are struggling with stress, failure and loneliness, being able to
connect properly has
become a great art. And this is the
art that the report book teaches. This book
tells how you
can build trust with every person. How
can you understand their emotions and how can you win their hearts with your words.
Without any manipulation.
In this complete summary, you will learn about the scientific
research that explains how a real connection
is formed. You will hear real-life
stories of people who
changed their world through their communication and learn
practical tips that you can apply today.
So that there is such magic in your conversation
that no one can ignore it.
So let's get started and learn the
art that can give a new shine to your entire personality.
Chapter One The Power of
Report. The first thing that
connects hearts in a conversation is the report.
Report means a connection where the other
person feels safe, comfortable and connected with you.
Without any fear or
formality. This book tells you that if
you want people to listen to you, understand you and
genuinely connect with you, then first of all
you should know how to create reports with them. The
report is neither a sham nor a
trick. This is a real and true emotion which makes a
person feel that you are my own.
Science also says the same.
A research conducted by the University of California
revealed that when two people meet for the first time, it takes
just 7 seconds to decide whether they will
connect with each other or not. And this decision is
not made by words but by your facial
expressions, tone of voice and your body
language. That means, if you are
not able to give comfort to the other person in the beginning, then no matter
how big things you say, you will
not be able to reach their heart. Now let us
understand with a true story. Deeksha was an
ordinary girl who worked in a private company.
She was hardworking but always
missed out on promotions. He felt that
perhaps there was something lacking in him or that people did not like him.
But the real truth was that
Diksha was never able to make a report with her cogs.
She only focused on her work.
Without realizing that
building relationships is as important as doing
good work. Then one day one of his friends
explained a simple thing to him. Build relationships first,
then the work will take care of itself. Deeksha
changed her habits. Now she listened to people carefully. I used to
remember his small things. She used to
give a slight smile when meeting
and most importantly she was genuine. The
atmosphere changed within a few months. People started noticing him. People started listening to
him and
he got a promotion in the next appraisal.
This is the magic of the report. Now the question is
how can you create a report? Make the other person
feel that you respect them.
Pay attention to small things. Like
taking their name correctly, taking interest in what they say.
Two, develop the habit of active listening. Do
n't interrupt when the other person is saying something. Let him finish his talk.
And listen while looking into the eyes. Three,
make a connection with body language. A slight
smile, a nod of the head, sitting in the right posture
, these small gestures make the other person
feel comfortable. Four,
be genuine, don't overact. Pretense is caught very quickly.
Whatever you say, say it from your heart
, be natural. Five, match the other person's
energy. If he is calm then you should
also remain calm. If he is a little energetic
then you can also talk about that. With this, the
other person will subconsciously feel you as their own.
Making a report does
n't mean you always have to please everyone.
Rather, it is about creating an environment
where the other person can express themselves freely.
Remember, a report is
not the beginning of a relationship, but rather the ground
on which strong relationships grow. If you really
want to take your communication skills to the next level, then first
learn to create reports because without connection,
words have no impact. Chapter Two:
The Four Report Styles. Whenever we talk to someone, not
just our words but our
entire approach, our body language and our
behaviour impact the other person. This
behavior determines our reporting style in communication.
This book
explains that humans have four main reporting
styles. Control, Cooperative,
Passive and Directive. Every style has its own
impact and if you understand them
then it will become easier for you to connect with every type of person.
Science also says the same.
A behavioral study at Harvard University
found that successful
communicators recognize the behavior of their interlocutor and
adjust their approach accordingly. That means one
style never works for everyone. Every
person has to be handled according to his style.
Now let us understand these four styles
one by one. One control style.
People with a controlling style are decision makers.
They need work fast. They
like authority and feel proud of themselves.
If you get too emotional with them or
or
tell them long stories, they may get irritated. It's
best to talk to them directly in a clear and respectful manner. Two
cooperative styles. Cooperative people
like teamwork. They are very considerate of the feelings of others
and want everyone to
work together. If you talk to them in a cold or
too transactional manner,
they will create distance. It is
very important to show warmth appreciation and a little patience with them.
Three passive styles. Passive
people are a little shy and reserved. They do
not express their feelings quickly
and avoid confrontation.
Soft tone, patience and
encouragement are very important while talking to them. If you become too
dominating, it may turn them off completely.
Four, directive style.
Directive people are focused and goal-oriented.
They need details
and like the conversation to be
structured. Unnecessary talk with them should be
avoided. Clear, organized and
logically strong conversation has a deep impact on them.
Now let's make it more relatable with a real life story.
Pankaj was a
marketing executive who
lost his sales deals every time. He felt
that perhaps his skills were lacking. But
when her mentor explained to her that every
client has a different communication style,
her thinking changed. Now Pankaj
observes before every client whether the
client wants to take a quick decision?
Control style or the client
wants to discuss everything with the team. Cooperative style
or the client speaks very little and is cautious.
Passive style or client precision is
focusing on data and figures. Directive
Style As Pankaj understood the styles of his clients, he
changed his methods. His
sales deals suddenly started increasing. Because now
he was able to reach the heart of every person. I was able to
talk according to them. A
Practical Way How Can You Master Your Report Style
? Observe
, don't judge. Observe the way the other person speaks,
sits, and responds.
Two, bring flexibility.
Practice adjusting your style to each situation. Sometimes be bossy,
sometimes be supportive. As needed. Three,
use empathy. Imagine how I would feel if I were in their place
? Fourth,
bring variety in your communication. Don't use the same method every time.
Some people like facts.
Some have emotions. Five, have patience.
Not everyone opens up immediately. Identifying the right style and
waiting for the right moment is also an
art. Remember, communication is a road
that runs both ways. If you recognize each person
's style, you will be
able to make every conversation meaningful and memorable.
Reporting comes not just from speaking but
from connecting in the right way.
Chapter Three Reading People Accurately.
Whenever you meet someone, the other person is
not only telling you his/her thoughts
but is also showing you the truth of his/her mind every second through his/her body language,
voice modulations and small gestures.
This is what the report book teaches us. A
true connection is not made just by talking
but by understanding the nonverbal signals of the other person.
If you learn to read someone
's body language, tone of voice and small gestures
correctly, you
can know the true mind of the other person. No matter what he is
saying. Science also says the same.
According to the famous research of UCLA professor Albert Mehrabian,
55% of our communication comes from body language.
38% from tone of voice and only 7%
from words. Meaning it is foolish to rely only on words. It
is real strength. In reading the
gestures of the person in front, the movement of the eyes, the truth of the smile
, the depth of the voice etc.
Now do a famous psychological experiment.
Paul Eggman
studied facial expressions in cultures around the world.
They found that some expressions like
fear, anger, happiness, sadness are
similar across cultures. Meaning body language
is a universal language. We just need to know how to
read it. Now listen to a real life
story. Sanjana was a school teacher. Every year
he felt that some kids lied about him
that we all understood. Whereas
in reality it would not have come. Earlier Sanjana used to
believe his words but at the end of the year she used to get
upset seeing his bad marks.
Then one day a senior teacher
taught him to look into the eyes of children.
Look at the grip on their shoulders. Read their facial
expressions. Now Sanjana
started observing the body language of the children. She would pay
attention to those whose hands were folded or who were avoiding eye contact and would ask them more questions. As a
result, he soon started to know
who really understood and who was just pretending.
Both his teaching and the children's performance improved a lot. Now
practical ways how you
can read others accurately. One Observe
First React Later. Look carefully first.
Then answer. Don't make hasty judgments.
Read Two Faces and Eyes. When a person
speaks the truth, his face is relaxed.
Lies or fear involve micro-expressions.
Like blinking too quickly, a
slight smile disappearing. Look at three in body
posture. Open body posture, such as
keeping your hands open, shows comfort. Closed
postures such as crossing hands or crossing legs.
Shows insecurity or defensiveness.
Listen to the four tones and paces. Sudden
slowing down or speeding up of voice, hesitation in voice, these
also reveal feelings. Five,
create a baseline. To read someone accurately,
first recognize their normal behavior.
Then the change that comes from that baseline
shows the truth. Six, practice silent
observation. Sometimes just quietly
observing people can increase your observation power very
quickly. Remember, what people
say is not always the truth.
But the truth is hidden in what their body, their eyes, their
voice say.
If you learn to read people correctly,
you can protect yourself from lies, deception and misunderstandings.
And most importantly, you will be
able to build deep and true relationships.
This is what the report book teaches. If you are
looking for a way to reach the heart, then
make the way not with words but with eyes and gestures. Chapter Four Building Trust
Under Pressure. When stress increases in our life
or we are in a difficult situation, the
reactions of our body and mind change. We start getting scared
, nervous and sometimes even angry.
But do you know that
even in such difficult circumstances you
can easily create a trust. This is the message of the report book.
When people are emotionally stressed
, their judgment is not correct.
But if you present your words and body language
correctly, you
can win the trust of the other person. No matter how
critical the situation is.
Science also says the same.
A study conducted at Stanford University found
that when people are stressed, they
trust someone more when they
feel that the other person is showing genuine concern for them.
During stress,
our brain goes into fight or flight mode.
But if you can make the other person
feel calm and secure, they
naturally connect with you. Now, in an
interesting experiment, Dr. Daniel Goleman, an
expert in emotional intelligence, says
that in high pressure situations, the
emotional state of the other person also depends on your emotional intelligence.
If you stay calm and
show your confidence with positive body language, you
can make the other person calm and confident too. Now a
real life story Kiran was a doctor who
worked in the emergency ward. One day,
after a serious accident,
a patient arrived in a very critical condition.
His condition was very bad and everyone was worried.
But then she
caught everyone's attention with her carlamness and smile. She
kept her voice calm and steady,
giving everyone hope and comfort. She knew that
the moment she got nervous, the person in front of her would also get scared.
Therefore, he not only
paid attention to his body language but also made every patient and
their relatives feel
that everything would be fine. This not only ensured
proper treatment of the patient but also maintained the trust of the entire team
in Kiran, which was
very important in that critical situation. Now practical
ways how can you build trust in high pressure situations
? Stay ang kam. No matter what the
situation. If you remain calm then the
other person will also feel that everything is fine. The
most important thing in stress is to
maintain your control. Consider two nonverbal communications.
Body language is very
powerful. Your posture, hand
position and facial expression should
send the message to the other person that you
are safe and everything is fine. Three,
use voice tone correctly. When you are
under high pressure, the tone of your voice should be
soft and calm. Loud or
shouting noises increase stress.
Show four emathies. Understand the situation of the other person.
If you show that you understand
and care about them, they will
trust you more easily. Simple words like I
understand this is tough. Can be more powerful than any
complicated explanation.
Fifth, take decisive action. When the
situation is serious, you have to
show decisiveness. Explain what you will do
and implement it properly.
Clear instructions and confident decisions
win the other person's trust. Six,
keep rearing. People need reassurance in stressful situations.
Telling yourself over and over again that everything will be okay. Your work is
going in the right direction. These small words
calm their mind. Remember, the
most important thing in high-pressure situations is to
keep your situation under control and make the other person
feel safe and calm. When
people see you calm and studied, their
trust is automatically built. And this trust is
most important. Especially when everything is
unstable. This is what the report book teaches us. No matter how
stressed you feel.
If you can make the other person
feel secure and calm, you
can win their trust. Chapter Five Adapting
Your Style.
Do you always speak the same way when you talk to someone?
Does your communication style remain the same
? No matter who the person in front is?
Have you ever thought that it could be the way you speak that
that
connects the other person to you or distances them from you?
This is what is taught in the report book.
You should know how to change your communication style according to the other person.
Sometimes we need a friendly casual style and
sometimes we need to talk in a formal and
serious manner. If you do
not know when and how to speak, then
your message does not reach correctly. Science
also says the same. According to psychologist Dr.
Albert Mehbian, your tone and
body language are more important than your words.
He says that if you do
not present your views properly
then people will not be able to understand you.
Now, an interesting study was conducted by Harvard Business
School in which they
found that if you can adapt your words
to the other person's preferred communication style,
you get 30% more successful
feedback. Meaning, if you
adapt to the other person's style, he
understands you more and trusts you more.
Now an interesting story Sunil was a
marketing professional. Every time he
met a client, he presented his
ideas with great enthusiasm and energy.
But one day a big
client gave him advice. Sunil, you
speak very fast. I understand. But I
prefer a little work and a detailed approach.
Sunil was surprised to hear this because
he always considered his style to be the right one.
But then he thought that if I want to
make a good rapport with this client then
I have to understand his style. So he
made his style a little slower and more detailed
and involved the client more.
As a result, the client was happy and Sunil
got big contracts from that client. From this,
Sunil learned that everyone has their own
communication style and if you
talk while understanding it, then relationships become stronger.
Now practical ways
how can you change your communication style? One
observe first adjust letter. First,
observe the other person's body language, tone, and words. Then adjust your style
accordingly. The two mirror the tone. If the
person in front of you is formal, then you should also
remain formal. If he is relaxed, you
can also be a little more friendly. This
mirror effect naturally enhances report.
Three Watch for Cues. When the
person in front of you looks more serious, you should also
talk deeply and thoughtfully. If she is happy and
relaxed, you can talk casually.
Match the four according to their energy level.
Adjust your energy according to the energy of the person in front of you. If he
is energetic, you can also be energetic. If
he is in a low energy mood then you should
talk while staying busy. Five Adapt Languages. Sometimes
we have to change the language of the other person also.
If he understands technical language then
you should also adopt the same language. If he
talks in simple words then you should also
explain in a simple manner. Six B Flexible. The most
important thing is to remain flexible. If you
always talk in the same manner, the other person will
soon get bored.
Always be ready to change your style.
Remember, everyone has a different communication style.
If you adapt your style to the other person, you
you
can create a deeper connection with that person and
he or she will trust you. This is what is taught in the report book.
Your approach
should change according to the other person's preferences. Only then can
you achieve success in communication.
This video is just a small overview of the book.
If you really want to rebuild your thinking,
your communication skills and your entire
personality from within, then
we strongly recommend that you
read this book completely. The
link is given in the description below. Buy the e-book now and
bring about a change in your life that will leave
people amazed. Chapter Six
Listening to Win. Have you ever felt
that when you talk to someone, that
person is not able to understand what you are saying completely
? Does it happen that
even after talking to someone, you feel that
perhaps he/she could not hear you properly
? Do you want the other person to
listen to you completely and understand you properly
? This is one
important thing mentioned in the report book. Deep and
active listening is the foundation of every good conversation.
If you want to connect with someone completely,
you must first listen to them completely.
Not just with your ears, but with your
heart. Only when you listen to the other person completely can
you understand him properly
and win his trust.
Listening does not just mean understanding the words but
but
also feeling the feelings, thoughts and perspective of the other person.
What do the scientific facts say
? Dr. John Meddina, a well-known
neuroscientist. In his book
Brain Rules, he explains that when you
listen with full concentration, it
activates the neural networks of your brain. As a
result, you are
able to build a deeper connection with that person and that
person understands you more and connects with you
more. When you listen attentively, the
other person feels
important to you, and this impacts their
trust. This strengthens your relationships
and makes communication more effective.
A story that explains this.
Smita was a sales executive. Every time
she visited her clients, she would
always talk about her products.
Without understanding what the other person
needs? She would talk so much
that sometimes the client would
not get a chance to explain his problem. But one day when
a big client advised her, Smita
I don't want to know about your product but
I want to know whether it
is right for me or not. You understand my problem and
then present the solution. Hearing this, Smita
realized that if she listened to her clients
carefully, she could
understand their needs better. She
worked on her listening skills and listened attentively
at her next client meeting.
What happened with this? He
won the trust of the client and signed many big
deals. From this, Smita learned that
relationships are built and trust is
gained through listening. Practical Ways
How Can You Cultivate Deep Listening? One should be present
in the moment. When you talk to the other person, turn off everything else
in your mind.
Just listen to what he is saying
and pay close attention to what he says. This will make the other person
feel that you are
interested in what he is saying and understand him.
To use non-verbal cues. Not only listening,
your body language also
shows the other person that you are giving importance to what he is saying.
Make eye contact. Nod to
show you're paying attention and
occasionally support what he says with a slight smile.
Three Avoid Interrupting. Do
n't interrupt the other person when he is speaking. Sometimes
we become impatient to respond quickly.
But it can break trust.
Give him a chance to say his whole story and
then respond thoughtfully. Fore ask
follow up questions. When you're listening to someone,
occasionally ask them some more questions.
This way you can show him
that you are trying to understand what he is saying.
This makes the other person
feel more understood and trust in the relationship
increases. Five Show Empathy When the other person
shares his/her thoughts,
try to understand his/her feelings. If he
is sad then you should also feel his sadness.
If he is happy then you should also share his happiness.
This helps create a mental connection.
Tease. Reflect back what you
hear. Sometimes when you
listen to what the other person says, express it again in your own
words so that he feels
that you understand what he is saying completely.
As you are saying, this
small method shows the other person that
you are paying attention to what he is saying. The
Report book teaches us that if
you want to connect with someone in a true and deep way,
you must first
listen to them completely. You have to listen not just with your ears but
with your heart. If you connect with someone in this way,
that person begins to
understand you completely and
feels confident in the relationship with you. From the chapter
Speaking So People Listen. Have you ever thought
that when some people speak, everyone
listens to them very attentively? But at the same time, no matter how much
some people say, the other person does
not pay attention. Why does this happen
? The report book explains that
if you want people to really
listen to you, just using words is
not enough. You must be able to
speak with influence, clarity and empathy. The
real purpose of speaking is to
convey your message to the other person's heart rather than just
throwing words in the air. When you speak clearly, effectively
and emotionally, your
words reach the heart and people
not only listen but also remember you.
What do the scientific facts say?
Dr. Albert Mehrabian, a renowned
behavioral psychologist.
In his research, he found that the impact of a person's
communication comes from 7% words, 38%
tone of voice, and 55% body language. That
means, if you want your
words to have an impact, then it is not just what you say
but how you say it that
matters more. Your tone, your energy and
your body language all combine to make your point
effective. A true story that
explains this, Ayush was a young entrepreneur.
His company's ideas were very good.
But when he spoke in front of investors,
people would quickly get bored and
reject his proposal. Ayush could
not understand where the mistake was happening. One
day a mentor explained to him that what you are saying
is important but the way you are
saying it is dull. You need to
put passion, clarity and a little wisdom into your words.
Ayush worked on his speaking skills.
He began to learn how to present his thoughts
in a clear structure.
How to use the right poses and emotions. The
next time he
spoke in front of investors, not only did everyone
listen attentively but he also got the funds. Ayush's
story teaches us this. It is not just about speaking. The
point is to speak in such a way
that people are forced to listen.
How to speak in practical ways so that people
listen attentively. Use clear and simple language. Do
n't use big words or complicated language when you speak.
Put your point across in simple and straightforward words so that everyone can
connect with what you're saying without thinking. Speak with energy and emotion. There should be
passion in your voice.
If you yourself are not excited about what you are saying, then
why would the other person be?
Show the third emthy.
Understand the pain points of your audience. Speak keeping their needs, problems
and feelings in mind.
When people feel that you care about them
, they value every word you say.
Four, talk with structure.
State what you are going to say at the beginning.
Then give examples and finally
summarize your point. This allows people to
follow your words easily.
Five, use pause.
By talking without stopping, the other person becomes overwhelmed.
Take a short pause after each important point so that your point sounds effective and
people can absorb it.
Take help of six storytelling. Humans
naturally connect with stories. If you
tell something in the form of a story, people not
only listen but also remember it. The
report book teaches us that if
you want people to listen to you carefully,
you have to give not just facts but
also feelings. True communication is about bringing together your voice, your
words and your feelings.
So next
time you talk to someone, don't just
say it. Speak in such a way that people pay attention to every word
and take your words to heart.
Chapter A Dealing with Difficult
People. Have you ever felt like no matter how
intelligently you speak? Some people
still start arguing, get angry,
or deliberately complicate things.
In such moments, one feels frustrated, stressed and
sometimes feels like giving up. But the
report book teaches that if you want, you can
deal smartly with even these difficult people.
Without losing your mental piece. The
book has a clear message. Difficult people
test your attitude.
Not your patience. That means,
instead of escalating things, we should know how to
control the situation through our communication methods.
What do the scientific facts say?
According to a research by Harvard University,
when we engage in emotionally charged conversations, the
prefrontal cortex of our brain
remains active, which
controls logical thinking. But if we
also get angry or frustrated, the
emotional center of the brain, the amygdala, gets activated
and we start reacting irrationally.
That's why the toughest
conversations are won by those
who remain calm and composed. A true
story that will make you feel this. Sanjana
was a customer support executive. Every day
he had to deal with angry and irritated customers.
Initially, she took every argument
personally. I was unable to sleep at night due to stress.
But one day his mentor
explained it to him. People are venting their frustration, not yours.
If you also
react then the fire will increase further. But if
you respond wisely, the same people will
respect you later. Sanjana
changed her approach. Now when a customer was
angry, she remained calm.
Amethy would show up and slowly
steer the conversation in the right direction. Within a few months,
its customer satisfaction scores reached the
top. And most importantly, she
could now sleep peacefully at night.
Practical ways to deal with difficult people without stress
? First listen, then
think, then speak. Often, difficult people get
angry simply because they are
not being heard. Listen to them carefully first
without interrupting. Show two emathies.
No matter how wrong the other person says, you should
first acknowledge his feelings.
Like I can understand that you are upset. There are
three things left. Don't react. If you
also react angrily, the matter will get
worse. be relaxed. Speak in a slow and steady voice.
Keep four focus points.
Not on the person. Don't take the matter personally.
Always keep the discussion on the issue. Let's
find a solution together. Five,
give options. Instead of ultimatums, give the other person
some options. Like we
can solve this in two ways. This makes them
feel in control and cooperate.
Learn to set six boundaries.
If the other person becomes too toxic,
you should have the right to end the conversation respectfully. The book Rapod
teaches us that communicating with difficult people
is an art in which you have to use your heart more than your mind
and when you
learn this art, not only your
relationships improve but your
mental peace also remains intact. So
remember, difficult people don't test your patience.
He teaches you to control yourself.
Chapter Nine The Ethics of
Influence. Have you ever been confused about whether it
is right or wrong to influence others
? Do you also fear that
you might be manipulating someone while influencing the conversation
? Many people hold back from
learning communication skills due to this fear.
Because they feel
that persuading others means controlling them.
But the book Rapod clearly says that it is
not wrong to influence if the
intention is clear. In fact, the purpose of this book is
not to focus on manipulation but on connection and
mutual respect.
Because a true report is made only where the
other person feels his value and
not where he is used.
What does science say?
According to a research by Stanford University, when the influence is ethical
and transparent, people not only
take decisions but also remain happy with those decisions. On the
other hand, if influence
is accompanied by manipulation, then even if they
take a decision, regret and
resentment increases within them. That means true impact
always comes from trust and not
from tricks. A true story that touches the heart. Aarav
was an insurance advisor. Initially, he
used various tactics to sell products to his clients.
Show a little fear, take advantage of a little fear about the future.
Perhaps its
sales had also increased in the short term. But in the long term,
people started to stop trusting him.
Referrals had stopped coming.
His image in the market also started deteriorating. One day,
one of his former clients told him bluntly,
“You convinced me, but you
lost my trust.” That day Aarav decided
that from now on he would
work with complete transparency and honesty. Now he
gives options to every client, explains the pros and cons
and leaves the final decision in the hands of the client.
Within a short time, he started
getting so many referrals that he did
not even need to do any marketing. Because trust
was the biggest marketing. Practical
ways to influence with the right intention.
Maintain transparency. Whatever you are saying,
do it with an open heart. Don't have hidden agendas.
Give complete information to the other person.
Consider two mutual benefits.
Influence should mean win-win.
Where you are benefited and so is the other person.
Three: Respect the other person's choice.
Never force a decision by creating pressure.
Always leave the choice open. This option may be
best for you. But the final
decision is yours. Four. Talk to the real Empathy.
Try to understand the other person's fears, doubts and needs rather than just trying to get
your point across. Five,
think long term relationships.
Focus on long-term trust rather than short-term wins.
Remember, one-time manipulation may
give you an advantage but one-time trust can
open doors for a lifetime. The
book Rapot teaches us a great lesson.
True influence is
n't about control, it's about building connections. When you incorporate
honesty, transparency,
and respect into your communication, people
connect with you and don't just
agree with you out of compulsion. Therefore,
understand the power of influence. But use it only through trust
and sincerity.
Chapter 10 Mastering Rapture in Daily
Life. Have you ever felt that you have
learned communication skills but the real
challenge comes when you have to
apply them consistently in everyday life?
Many people read books and attend seminars.
But the real improvement stops there.
Because there is a huge gap between theory and reality. The
report book
says that communication should
become a lifestyle, not a skill. When the report becomes a
part of your thinking, your habit and your habits, that's when the
real magic happens. What does science
say? According to a study by Harvard Business Review,
people who use
report-building skills in their daily small conversations are not
not
only happier, but their
career growth and personal relationships are also
more successful. That means this is
not a big strategy. It is a
game of small daily efforts. Where you
treat every interaction as an opportunity.
A true story of making connections that connect with the heart.
Shruti was a working mother. Child at home,
deadlines at office, his life was always on the
run. Stress, fatigue and
irritability had become his daily companions.
One day he quarreled with his son.
Just because he was
n't paying attention to his homework. At night, when
Shruti read in the book that every conversation is an
opportunity to make connections and not just to
give information, she realized her mistake.
He started a small practice the next morning.
Before every conversation,
pause for 5 seconds and ask yourself. Am I
making a connection now or just giving commands
? Gradually his words became softer. The
son also started talking to him openly.
Even in the office, his team started trusting him more.
And the most important thing was that Shruti herself started
feeling inner peace. Practical
ways to master rapport in everyday life.
Think of every interaction as a micro opportunity. Be it a
chat with a friend or a casual talk in the office.
Every time, try to make the other person
feel valued and respected.
Get into the habit of two daily 5-minute reflections.
Ask yourself at the end of the day.
In which interaction did I connect well?
Where is improvement needed? Three,
make active listening a lifestyle. Don't
talk while the phone is on and distract yourself.
Listen with full attention. The other person will
feel it and the connection will deepen immediately.
Four, focus on nonverbal signals. The
warmth in your eyes, the smile on your face
, your gestures all speak louder than words. Five,
Five,
make empathy the default mode. There is
a story behind every person's behavior.
Try to understand before judging. Six,
start practicing first with family and friends.
Making reports with strangers comes later. First build
this skill naturally in your home, in your circle.
This is the deepest message of the report book. A report is not a tactic.
This is an attitude. When you look at every person
with respect, curiosity and openness,
life automatically
becomes more meaningful and more fulfilling.
So now is the time not to limit this knowledge to theory.
Rather, to
live it in everyday life. Small conversations,
small moments, these are the real test
and this is the real victory. So now let's recap
what we learned from this entire book report. First of all, understand
what is the real meaning of the report? Then I learned that every person has his own
communication style.
Which is important to recognize and adopt. Then I
learned how important it is to read others correctly. Learned
Learned
how to build trust even in difficult and stressful situations.
Then I realized that we should know how to
make our communication style flexible.
Then I learned that deep listening is the
real foundation of any strong relationship.
Then I understood that when you speak, how to
speak in such a way that the other person listens with his heart.
Then learn how to deal with difficult people calmly and
wisely. Then I
learned that influence should always be used
with honesty and ethics. And
finally, know that reporting is not a one-time
act but a practice for every moment of every day.
If you make these small things a
part of your life, not
only will your relationships improve but your
entire personality will also get a different glow.
Communication is an art and reportage is its most
beautiful color. If you enjoyed this video, do
n't forget to subscribe and also
also
purchase the e-book from the link in the description so you can
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