0:02 hi the first two that we will study
0:04 under control phase is what we call a
0:08 process control plan a process control
0:11 plan is a control system that includes a
0:14 detailed measurement instruction for
0:16 monitoring the process it helps to
0:19 define the process measure target to
0:21 ensure successful and continuously
0:24 improving performance in short this
0:26 contains the step by step procedure or
0:30 important elements that would help us to
0:33 sustain and control the improvements
0:35 that we have implemented coming from the
0:38 improved phase this is also the document
0:40 that we will go back into whenever we
0:43 have problems say in our lead time
0:45 metric for any metric that we have
0:48 improved previously we will not go back
0:50 to define phase and rerun the project
0:53 but rather check on the process control
0:56 items that could have slipped off or is
0:59 that being practiced anymore in this way
1:02 we can save time we can still reap the
1:04 benefits of our improvements this is an
1:07 example of a process control plan take
1:09 note that the particular table could
1:12 vary from organizations to organizations
1:15 as we speak this is how we use it in our
1:18 previous engagements in a process
1:20 control plan there is the first column
1:23 called the number of items followed by
1:26 what's controlled the what's control
1:29 column contains items that we tend to
1:32 control in order for us to have a more
1:36 stable result now let's see the examples
1:39 we have attendance rate attendance
1:41 checking and leave filing these are
1:43 items and actions that we need to
1:46 control in order for us to have the
1:48 stable and predictable results now on
1:50 the third column we are being asked
1:53 whether this is an output or an input
1:56 item if you're trying to improve
1:58 attendance rate therefore it is an
2:01 output and all other elements are
2:03 factors that could affect the attendance
2:06 weight will be classified as input see
2:08 attendance rate is a factor of
2:11 attendance checking and leave failing
2:14 therefore those two factors
2:17 our input now the fourth column talks
2:20 about the specification limits for the
2:23 requirements this is simply the required
2:26 condition of what's being controlled
2:29 let's say if you have a specific number
2:31 say attendance which should be greater
2:33 than or equal to 95% so you have to put
2:36 in there just like attendance checking
2:38 that needs to be implemented always then
2:42 you put the word implemented now live
2:44 fighting should be two days before the
2:47 actual live this is the condition this
2:48 is the condition that needs to be
2:50 satisfied so that attendance rate
2:53 problem will not go back now control
2:56 method on the other hand talks about how
2:58 can we control or how can you ensure
3:00 that attendance rate has always greater
3:04 than or equal to 95 percent one way to
3:06 do that is to use what we call control
3:09 chart later on we will discuss in
3:12 details what a control chart is for
3:14 attendance checking you can ensure that
3:17 it's always implemented by using random
3:20 audio while for lib filing we can ensure
3:22 that it is being filed two days before
3:25 actual leave through records checking
3:27 the frequency column talks about how
3:30 frequent will we do the control method
3:34 it could be daily weekly quarterly for
3:37 any frequency that deems necessary and
3:40 of course there should be persons
3:42 responsible for us Ono who are the
3:44 owners of each particular process
3:48 controller for control methods here are
3:51 some examples you can do audit you can
3:54 do automation you can the visual
3:57 inspection control charts records
4:00 checking check miss Dickson fixtures
4:03 training certification and even gauges
4:06 this will be very specific on what you
4:09 have listed under your control items
4:11 moving forward what you want to do for
4:13 each and every improvement that you will
4:15 do is to create a simple process control
4:18 plan for it to have a guide and what to
4:21 do to sustain the gains coming from your