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hi the first two that we will study
under control phase is what we call a
process control plan a process control
plan is a control system that includes a
detailed measurement instruction for
monitoring the process it helps to
define the process measure target to
ensure successful and continuously
improving performance in short this
contains the step by step procedure or
important elements that would help us to
sustain and control the improvements
that we have implemented coming from the
improved phase this is also the document
that we will go back into whenever we
have problems say in our lead time
metric for any metric that we have
improved previously we will not go back
to define phase and rerun the project
but rather check on the process control
items that could have slipped off or is
that being practiced anymore in this way
we can save time we can still reap the
benefits of our improvements this is an
example of a process control plan take
note that the particular table could
vary from organizations to organizations
as we speak this is how we use it in our
previous engagements in a process
control plan there is the first column
called the number of items followed by
what's controlled the what's control
column contains items that we tend to
control in order for us to have a more
stable result now let's see the examples
we have attendance rate attendance
checking and leave filing these are
items and actions that we need to
control in order for us to have the
stable and predictable results now on
the third column we are being asked
whether this is an output or an input
item if you're trying to improve
attendance rate therefore it is an
output and all other elements are
factors that could affect the attendance
weight will be classified as input see
attendance rate is a factor of
attendance checking and leave failing
therefore those two factors
our input now the fourth column talks
about the specification limits for the
requirements this is simply the required
condition of what's being controlled
let's say if you have a specific number
say attendance which should be greater
than or equal to 95% so you have to put
in there just like attendance checking
that needs to be implemented always then
you put the word implemented now live
fighting should be two days before the
actual live this is the condition this
is the condition that needs to be
satisfied so that attendance rate
problem will not go back now control
method on the other hand talks about how
can we control or how can you ensure
that attendance rate has always greater
than or equal to 95 percent one way to
do that is to use what we call control
chart later on we will discuss in
details what a control chart is for
attendance checking you can ensure that
it's always implemented by using random
audio while for lib filing we can ensure
that it is being filed two days before
actual leave through records checking
the frequency column talks about how
frequent will we do the control method
it could be daily weekly quarterly for
any frequency that deems necessary and
of course there should be persons
responsible for us Ono who are the
owners of each particular process
controller for control methods here are
some examples you can do audit you can
do automation you can the visual
inspection control charts records
checking check miss Dickson fixtures
training certification and even gauges
this will be very specific on what you
have listed under your control items
moving forward what you want to do for
each and every improvement that you will
do is to create a simple process control
plan for it to have a guide and what to
do to sustain the gains coming from your
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