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From Paperless Office to Paperless Organizational Design

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The content advocates for the adoption of "process intelligence" as a modern, data-driven approach to accelerate and improve business process design, moving beyond traditional manual documentation methods.

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25 years ago in my PhD I envisioned a world in which companies could

collaborate in a digital process. Nowadays as a professor at the Antwerp

university I lecture how to achieve this with the help of market leaders like Mavim

With the technological advances of the 21st century

creating a paperless office is a realistic goal and yet most

organizations still document processes the old-fashioned way. With document

analysis, interviews, manual process documentation and discussion. But as

systems and data are growing exponentially the question arises is

there not a better way to accelerate the process design. This is where process

intelligence comes in. The ability to visualize an organization's processes

and all the existing variations based on an event log is a game changer. In

order set up process intelligence in a stable and repeatable way at least

four things are needed. A tool for continuous data analysis, a methodology

to establish how the company is organized in a constructual sense, standards that

support the process and collect information to be managed, and library

descriptions that define the digital model of products and services.

The promise of process intelligence is radically enhanced efficiency,

reduction of operational risks,

improved customer journey touch points,

and increased productivity.

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YouTube Transcript:From Paperless Office to Paperless Organizational Design