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Visiting THE Biggest Dropshipping Supplier In The World

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This month's hot selling hot hot hot hot.

hot.

>> Some winners, man.

>> This is what all the sandals like this

is really in hype with with the summer.

These things go really really really hard.

>> Fresh balls.

>> What do you want more? Then we do the

balls with the Z. Sick branding. If you

don't know these shoes, you are not a

drop shipper. It's that simple.

Just had a massage and that was a really

good one. I can tell you. So, we've been

7 days here in China and in that 7 days

Yo guys, I was in Dubai for a few days

and uh we just recorded a killer video.

Really that that this video is different.

different.

>> Yeah, bro. This video was different,

man. Like we actually uh made a whole

video where we explained in 3 hours time

how we actually went from zero to 13

million in revenue. But this is the

video again for the Milo lovers. Like we

uploaded some other videos about mindset

podcast, the mastermind that we did. But

now back to the old school Myro and 3

hours of Myro video will be soon live.

Everything what we know we've placed in

this video will be insane. Now Chris is

going to China.

>> Let's [ __ ] get it. We're going to

China. I'm going to fly in 2 hours from

now. And this is also something which I

think is really nice. Look at this car.

It's it's a [ __ ] PJO first. I I

laughed about it. But this is really

what we preach, guys. We We are not here

for the Lambos or for the Ferraris or

those type of things. This brings you

also from A to B. We are just here to

make money and uh give, of course, our

loved ones a comfortable life. So yeah,

you let's [ __ ] get it. He's going to

bring me to the airport and uh yeah,

[Music]

So guys, good morning. I just arrived in

Shanghai. So basically I'm now waiting

in the tram. So we are going to pick up

the baggage. It's completely empty as

you can see. It's of traveling business.

So that's the nice part. So now I'm

going to meet Thomas. Thomas, my

cameraman. He just arrived as well. So,

uh, yeah, we're going to make it a

[Music]

Do you really want to tell me what

happened, my friend? Literally, the ball

was so easy, the black ball, and he

tried to to play it in. He had two

chances. Two chances, my friend. And he

tried to do it in once and he failed.

And then after it went to the other

hole, and you tried to bounce it, I

think, and then it went to the wrong

>> I've been a bus. I' been searching for

love. It's the hardest holding the gr [Music]

>> Hey guys, in this video we're going to

go to China for a week. This visit is to

visit our suppliers in Ningbo. And

basically what we will do during this

week is that we will go to their

headquarters. That will be on Tuesday.

Uh today is Monday. Yesterday we arrived

in Shanghai. And what we will do there

is also some negotiations of course

thanking them for all the support that

they gave us during the time. So I'll

also show you exactly how that goes and

I will also show you about my

presentation. On Wednesday we will visit

the warehouse. So that's basically where

they ship out all the packages and on

Thursday we will go to a factory. So in

the factory you will see exactly how

they make the products. So that's going

to be really nice. So what we want to

showcase with this is how the process

really works in terms of a supplier

which is facilitating drop shipping. So

that's of course what we are going to

show in this video. For the people that

don't know me, my name is Wesley. I work

together with you and we are running a

Google drop shipping business. We have

around 10 stores live currently and in

the past 12 months we did around 13

million in revenue. So it's going really

good and these visits basically we are

doing them of course to negotiate

because we are scaling up a lot. We need

different terms both front end and back

end of course and that's why we are

recording this video. So we are going to

take you guys along and yeah it's going

to be really nice. So yesterday we went

to Shanghai. So it was on a Sunday. So

basically we took the day off. We didn't

do that much of work. So it's also

really nice of course where you go to

new places to really see where are we.

So yesterday we were walking to

Shanghai. We got some nice lunch at a

hotel was really good. Afterwards we

just yeah stroll through uh through

Shanghai. We saw a lot of beautiful

places. You will also of course see it

in the shot shots. And yeah, we we just

try to to see a bit more about the

culture and we really realized how big

that city actually was. Thomas was

mentioning, okay, I went to New York,

but I think this city is even bigger.

So, Shanghai has like 25 million people.

It was crazy busy. We never saw

something like that. So, it's also very

interesting to see. We also got to see

like all the small food shops. They have

like all the food stands and uh all

different type of local stuff. So, it

was really nice to see. So of course

next to the business also we get to see

some some things in our spare time

because yeah we just love to see new

things. So basically that was our first

day and we finished it off with some

nice dinner also at the rooftop bar. We

just uh took a drink also got to meet

some nice entrepreneurs who who have

like their own podcast. So that was

really nice as well. So also you see

while traveling you get to meet a lot of

new people and that's also of course

very interesting and of course good for

the network. So yeah basically we did

that. We went on time to bed. Now we are

sitting in the van. We are going to

Ningbo. So that's also where the

supplier is based. So yeah, it's like a

2 and 1/2 hour drive and yeah, we will

arrive there probably in like 2 hours

from now. Yeah, then we will just do

some deep work as well as what we did

this morning around like 1 and 1/2 hour

2 hours of work. This afternoon I will

also have some calls and in the evening

we go have some dinner with the big

chief from uh from the supplier that we

are visiting. So uh yeah, it's going to

be a nice day and I will be taking you

along. Ciao. [Music]

[Music]

Yo, brother, welcome in, man. So, we

just arrived at at Ningbo. This is the

hotel. We have Yeah, just just a toilet

here. Very clean room, good bed, at

least, I suppose. So, a nice shower. And

Henry, thank you for this, man. We we

also got the monitor. So, basically, we

have Yeah, very nice room. just uh a

simple setup. Probably my back will hurt

because of these these [ __ ]

but we will see that later. So now uh

we're going to grab some some nice lunch

and yeah, tonight we go out for dinner

with Henry as mentioned. Also do a few

calls. So uh I will also show you guys

what we will do. I'll have a call with

the backend team also go over the

presentation and uh we have a new

onboarding. We got a new team member

from the Netherlands. So that's going to

be really nice. that will be a store

manager so we can expand of course more

and after we will have some nice dinner.

So that's what we are about to do and uh

improve.

>> But what you see what they do, I don't

know if you do it as well. I don't think

so. Is uh they uh they do the Hong Kong

PayPals, right?

>> I know. Yeah. So that's why we we we

also open our PayPal and the ocean

payment for them. >> Nice.

>> Nice.

>> You know, for client. So right now

everybody who want to open sub account

for PayPal, we can also have them on

board. Yeah.

>> Nice. What what is uh for example the

setup fee? What's that?

>> Free. Totally free. I mean

>> Oh, that's crazy.

>> Yeah, I know some uh fulfillment company

they ask for account uh you know opening

account fee like 3,000 or 6,000 and they

charge some transaction fee like 4% or

[Music] All

right, guys. We We just came home. We We

had some dinner with Henry and we got a

>> It's all Chinese. Thanks. I don't

understand anything about it.

I I think some something is in front.

What the [ __ ] is this? So Eric, thank

you, brother. All right, so this is home

delivery. We got two coronas, man.

>> So this is how it works in China. Now we

can close it. And uh we wish this robot

a good good night, right?

>> So we just got two corona sent by a by a

[ __ ] robot by Henry. Cheers, Henry.

For sure. But um we just had some dinner

with Henry. Uh I didn't saw him in a in

a long time. I think the last time was

uh was beginning this year in Dubai. So

it was really nice to see him. We just

talked a lot in general how both

businesses have grown and yeah also

where we see e-commerce going. So really

valuable conversations also really of

course an inspiring person to see and to

talk to. So we just had some good dinner

a lot of a lot of catching up that we

were doing. So tomorrow we will go of

course to to the headquarters. We

discussed okay we are not only going to

go to the headquarters but also tomorrow

we do the the warehouse just in once and

a day after we will do some sightseeing

here in Ningbo. So uh yeah that's

basically what what we are going to do.

So a really really good evening and now

it's time to uh to say cheers with this coronas.

coronas.

>> Good morning guys. We are waiting here

in the lobby. So we are about to be

picked up by Henry. So we will go to the

office. So I will have a very nice

presentation there that I prepared and

afterwards of course we going to have

some nice lunch and we go to the

warehouse to see okay how are the

products actually getting shipped how

many products are there so you will see

a lot and also maybe we will show some

winners for sure so that's what we are

doing today so uh yeah we take you guys along

>> yes thank you

>> morning Thomas

>> good morning

>> welcome to day one let's go do the

office bro let's get it I

>> if I come here in 10 years then you have

the whole building.

>> Yeah. Hope I can have a one or two floor

for you bro for your company. Yeah.

>> Yeah. That sounds good.

>> That is a department only for you. You

know we need 200 people to fulfill for

your orders. Yeah.

>> Oh yeah. You need some right now but not

200. That's for sure.

>> Yeah. Which so that's why we need to run

business consistently. Business is a

longtime strategy. So so that's why I

never focus on short-term profit or

short-term relationship. I just want to

value every single client and value that

business. I think that is a good

partnership, right? Because

>> yeah, we cannot just do business for

several months, right? We need to do a

long time.

>> Yeah, we are doing it for years already.

>> Nice to see you.

>> Hey, how are you doing? Nice to see you.

>> Thank you.

>> We just arrived at Day One headquarters.

Henry picked us up and uh yeah, so

basically here you see everybody that's

working to basically fulfill orders,

source products. Henry will tell you a

lot more about it. So basically this is

this is the office where everything

happens, where all the customer contact

of course is and also where where our

team is. So I think it's behind there.

We will see in a bit. Then uh then we

have our team there. Basically we're

dedicated of course to to get our stores

to the next level. So yeah, it's really

nice. We will be taking you guys along

of course and uh yeah we will showcase

you a bit more how everything is going

how they source the products and yeah

basically that's it. Let's get it. So

basically we just received a gift from

uh from the big brother and um and our

team. So that's really amazing uh

amazing to have. So really thankful of

course for that. Also it's funny that

that when you come here you get an

applause. It's really a warm welcome

every time uh you come here. It feels

like uh like home. It's really nice to

know this. So uh let me show you around

over here. All the processing probably

just look like the same is the u what

you have already got last year. We

already on board more client especially

the Google store. Right now a lot of

people they switch their ability to

opening more Google store right now.

This way let's go to the uh team area.

>> But it's really nice to see how fast

everything improved because I remember

when we just started you you didn't know

that much about Google stores yet.

>> Now you see everything is uh is growing

really fast. So this areas is a tada.

Each of our operation team make you may

have 10 to 12 different operators and

each operator they will operate um

probably one to three different client

and each client have different stores

right. So over here all the processing

will be the same. They use this ERP or

software to organize every orders in the

morning time to make sure that the order

checking IDs got well applied and then

we can upload onto the Shopify store.

>> Yeah, that's really nice. It's funny.

This is Yuri and Yuri is really helping

us uh daily with everything. So, it's

better not to turn the camera to the

right because then you will see all the

stores. This is uh this is really

>> this is a really amazing happens in the

back end. I mean in the front desk you

can definitely you know spend release

your hand to keep focus on your

advertising on your selling desk right

but in the back end this is a team who

handle all the orders and products. So

we do the purchasing, we do the um

quality checking, we do the shipping out

which just can work as a really good

support in the back end. We business

what we can do is trying to bring the

best you know products and also give a

really quick response to all the client

to make sure that all processing is

really fast. Yeah, that's really nice.

>> Yeah, but for example with Yuri, we see

so much help that that we receive also

really fast responses and we know also

from other suppliers that we have tried

in the past is that the response time is

very slow. Sometimes it takes a lot of

time before orders get fulfilled and

then then also you have big issues. Of course,

course,

>> that's the reason why we call ourselves

day one. We would like to work really fast

fast

>> since day one until now, right?

>> Yeah. Till now 12 years pass, bro.

>> Yeah. Yeah. That's crazy. Yeah. But you

guys are crushing it with this. That's

>> This is basically uh one of the quote

sheets. So uh Yuri is just uh just

adding quotes there.

>> So how many new products a day? Right now

now

>> we are not uploading really a lot per

day. Currently it depends on the store

because we have multiple stores. But now

currently for for home decor we are

uploading around 25 products each day on

average. And for fashion I think we are

doing 50 per day but that's all

different products for different stores.

Basically we just shift the whole time

with okay we see there we have enough

products or we create a new listing plan

and then we start uploading accordingly.

>> If you look here for example at the

desks everybody has their their really

own workspace. So in the Netherlands

it's really corporate and here you see

it creates a feeling really in the

office that if you see there for example

there are like >> decorations.

>> decorations.

>> Yeah. Decorations like that and like

they have their own setup with different

keyboards those type of things. So

everybody's like yeah really creating

their own work environment which is

really nice which we also of course have

at home as an entrepreneur. So in the

Netherlands it's really strict it's

really uh corporate and here you just

see everybody has like their own work

space so they feel good of course and

perform better. So uh that's really nice

>> This is really nice quality.

>> It is customization uh bags actually.

>> So many times people talk about China as

as if the quality is bad, right? But if

you if you see what type of qualities

for example Apple those type of qualics

is all made in China and look at this

bag, it's it's really really high quality.

quality.

>> Yeah. Time changes. I mean right now a

lot of people started to focus on small

branding. And I'm trying to say the

small branding the quality always come

firstly. So the people are really

concerned about the quality. So I would

say before everybody spend money on the

branding store, they will started to

check according firstly because that is

super important. That is definitely the

first step. This is something that we

can do for you. We can do the sourcing

and also do some sample making until we

improve according and we started do some customizations.

customizations.

>> This is that's the future basically. Now

we we are just selling a lot of fashion

and also for example when we have 1500

products on the store we can't have

perfect quality. is just not possible

when you focus on one niche as you see

here all all the bags for example it

looks really

>> you have a branding you have a DDC store

>> yeah yeah but I like your vision as well

quality first [Music]

[Music]

so guys I mean this is a department that

we would like to uh you know move this

to the whole office into upstairs

because person department also really

important because we have so many

manufacturer need to contact and we have

so many products need to organize So we

just need a really big team to talk to

different manufacturer in China. As a

fulfillment company as you know we are

dealing with a lot of SK every day. So

we just really need expanding our

capacity and

>> it's such a big operation.

>> Yeah. And here you can see how they

communicate with the manufacturers and

how how they organize every products and

talk with their operation team and also

this is a bridge between a client and

the manufacturers. So I mean

manufacturer probably they don't talk to

the manufacturer directly but this

department they just work like a bridge

and they can do the all the

communication and then negotiations over here.

here.

>> So whenever we need for example quality

checks something comes in here they

communicate with with the manufacturer

and we get the pictures.

>> Exactly. So they just buy some samples

and they bring the samples to this

office and they do the sizing check,

quality check like material changes or

something. Yeah. So they need to keep a

close communication to manufacture and

the client as well. This is basically of

course the foundation of your your

business. Getting the products from the

manufacturer with the high quality and

also of course pricing is also really important.

important.

>> Yeah. Once you are scaling up on some

certain items and they will started to

negotiate with the manufacturers and

they will make telephone calls and

probably if you have a really big B

production and we have some guys they

will do the you know business chip and

go to the manufacturer and talk to them

face to face

>> and for example we ask for a quality

check. How does that look like? How does

that process go whenever we ask it?

>> Yeah. Uh from here you can see we buy we

b a lot of samples right and we have a

lot of uh the fake motors over here

right. So we we just want to make sure

that the sizing is suitable to the

European or US market. So to make sure

that all items that we provide is

suitable for the store for the market.

>> So basically here you get the product in

you you put it for example on on a doll

just to cut it like that. You check if

you measure it and you take pictures as well.

well.

>> Yeah, exactly. So, this is how we make

our physical videos, physical images and

based on AI, we have some good, you

know, samples. For example, with the AI

tours, we can take a picture probably

the the images of the items just on the

ground, but you can use AI to put it

onto some models. So, it is looks much

better. I mean it will not change the

material or the looks of the the items

but it just give a better you know

better showing to the um customers.

Yeah, that's really nice and really

important. And also one one other

question. It's funny because I placed on

Instagram like a poster. What type of

questions would people have? And since

of course you do the buying here of the

products, a lot of people were asking

basically how do you negotiate your cost

of goods percentage. So how do you get

the buy price of course from US lower

because you also of course need to save

money here. So basically the question is

how do do we negotiate cost of goods in

a good way? Yeah. With day one.

>> Yeah, that is a really good question. I

would say negotiation in the business is

not easy, right? Especially when you

just started to sell some products. So

if you just launch your products and

just started to sell it, all the

manufacturer in China, they will

rejected to negotiate with you. They

will say you can go to sell that

firstly, right? And then let's talk

about that in the upcoming future. But

any products that is selling more than

10 pieces or five pieces a day, we can

started to have the ability to talk with

them. We say, "Hey guys, this item is

selling consistently and we would like

to buy more quantity. Would you mind

giving us more, you know, percentage on

discount?" They would, you know, some of

the manufacturer they would would like

to looking for more older value. So,

they would like to give us some, you

know, percentage to reduce the prices.

But in China, I would say all the

shipping items that will not be really

high, right? The the value is not that

kind of high. Uh so that's why you know

each time the the discount will not be

that kind of a big probably one or two

R&B but let's get get back to the sell

retail prices that is helpful right so

for each product we can do that several

times not only one time but we will keep

doing this for all the client

>> yeah exactly so basically when you start

selling more you can get of course price

deductions uh in a time but the most

cost with fashion is in the shipping

cost right

>> yeah yeah exactly but shipping cost is

not easy to negotiate because all the

shipping fee to different different

country has already been confirmed

because you expresses or other couries

they were not able to negotiate with

prices every day right they are quite

stable they are really big company they

just want to improve all the shipping

time but manufacturer is the one that

could be open to negotiate with you so I

would say you know to all the client if

you have a winner or hero products you

can tell our team and our team will

started to talk to the manufacturers and

bring down the product cost is our goal

yeah it's the same is our client's opposition.

opposition.

>> So for example with fashion drop

shipping a lot of people do it

especially the the people watching this

from the 100% cost of goods. So let's

say I buy a jacket for example for €20.

How much out of the €20 is really

shipping cost and how much do you think

is product cost?

>> Oh that is a good question actually I

calculate that before around 40% of the

uh shipping cost will be happen. So

around the 40% will be the product cost

because jacket is is quite expensive

right but this is fashion products for

average on the jewelries average

jewelries the products cost will be way

higher but the shipping fee will be

quite low because they are really light

lightweight like say if you are selling

some jewelry necklace or bracelet that

kind of products will cost really less

shipping fee so this is quite reasonable

but it is really based on you know it

vary from category to category but from

fashion is normally 40% on product cost

and 40% on the shipping cost and other

expense will be happening in warehousing

fee, handling fee, m packing material

etc. Yeah.

>> Yeah. That's the other 20%. Okay. That's

really nice. In your opinion, what

identifies a good supplier or a good

manufacturer? I mean, so where do you

look at when you want to spot a good manufacturer?

manufacturer?

>> Okay, that's a really good question. I

would say our whole team, they need to

find a manufacturer that is a good on

communication. they cannot be re you

know implied or unwilling to work with

us because even though that really big

but they're not willing to work with us

or they are rejected on any negotiation

I think that is not a really good

partner right so that is firstly they

need to be a one that is good on the

quality and the second one we need to be

good at the you know communication so

this two conditions is really important

>> that's of course what day one is is

crushing at the moment

>> yeah definitely I mean I just need to

ask my team everybody need to be keep

humble keep you know patient and we need

to handle every cases you know one by one

one

>> and maybe this one is also nice for you

I will I will also share it do you offer

payment processing with the one

>> actually we do actually right now we

already have a really good relationship

with ocean payment with Pepel with

pioneer and our village this is a four

main payment provider that we can

provide to our client and the thing is

that we don't ask any account opening

fee that is totally free

>> so it's 100% free

>> yeah definitely so that's why right now

we don't post that too much but right

now we are trying to uh improve our

service we would like to open this

possibility to all the client so that

moving forward we be on board more

clients own payment provider

>> nice and and are there any requirements

to start

>> I would say only thing is that all the

payment provider they prefer some good

stores right I think you know all the

Shopify stores all the Shopify sellers

they know what what what kind of store

is good stores that means good quality

have good feedback and also good

shipping time and also So we need to

make sure that all products is selling

legally and logistically right. So this

is something you know the pimp provider

asking for. Of

>> course you're running such a big team.

What is in your opinion what are the

most important things to look at when

you hire people. So regarding the hiring

process maybe like top three and what is

most important and also of course to

keep them satisfied and how to treat

your employees.

>> Firstly I would say their ability is

really important. I say for operation

team they need to speak really good

English right and uh for the person

department they need to be really good

at the communication and the second

thing is ability to work together with

their teammates right they need to be

someone that could be work with the team

they need to be someone that is willing

to share their insight or share their

you know work experience with other

people they need to work like a team so

this is second thing the first thing is

that they need to work really hard right

they cannot be someone they work two

hours and uh take a rest for other two

hours. This is um you know affect our

service to all the client because we are

a fulfillment company. So we are also a

service company. So we really need to

make sure that all the service we

provide is high level and efficiently.

So this is three point that I'm always

thinking about to bring new people into

my team

>> and to keep everybody happy. What's what

is the key thing for that you think? We

are a company with more than 600

employees and right now for each week we

just bring more you know just like a

bonus or afternoon tea something like

that we just want to make our young team

to be relaxed to make sure they enjoy

their their working because we would

like to make our company to looks like a

home. So we are a company that you know

spend a lot of money to buy little gift

for our employees on each holiday on

each you know fist war. China has a lot

of festival right. So on each face world

we just spend some money to you know to

bring some gift to our employees because

we value the relationship with client

also we value the relationship with our

employees. This is something make me

happy. I mean make them happy is

something that can make me satisfied

with my job as well.

>> Crazy how you have grown since last year

from 450 people to 600. That's that's insane.

insane. [Music]

[Music]

So regarding sourcing the product since

this is department if if someone for

example wants to find a specific product

they are looking if they can source it

theirelves. So where do you look at and

how do you find it? Just like every day

if you have the new products launch onto

your store and you would like to know

what is the prices what is the

possibility to sell them on the stores

and Yuri we organize everything and they

send a list to list department and they

will started to check in day one's

assistant to see is there any other

client are selling these products before

most important is that this cannot be

any branding items right as long as that

is a wide branding ones you know the

people over here they will started to

give the price back to the uh Yuri and

if you know there is any new products

you know in the list they will started

to talk to looking for new manufacturers

from the market. China is big we have so

many different manufacturers but they

can organize all informations online and

they have several different channels to

find the new manufacturers so they can

started to organize everything and put

the product cost and send it back to

operation team like Yuri and Yuri will

started to do some quotations based on

the shipping fee. So this department

they have no idea about what is shipping

fee but they have clear understand what

is the you know products cost you know

>> how do you calculate your selling price

because of course you get your buying

price so you know for example a price

for shipping you know it's for product

so is it like a formula that you use or

where's the selling price based on

>> actually it is vary from niche to niche

just like a jewelry we just put really

really tight you know handing fee

because we cannot make it that looks

really expensive right so we don't use a

percentage to make our quotations and of

fashion Normally we just put a sh you

know handling fee over there. So our

cost will only come from the four part

of first is product cost as I mentioned

and the shipping fee for the second part

and the third part is the packing

material fee and the first one is the uh

handering fee. But the third one and

first one we only put really tight over

there. Yeah. And some of the shipping

store we don't charge the um you know uh

you know packing material fee because

they don't use branding packages. Yeah.

I still Yeah, but finance is really important.

important.

>> Yeah, it's really important. So, they

have a priv private room. This is my uh personal

personal

>> This is the room from from for the big

chief chief. Here just you know this is

where I have meetings with my uh client

with you. Yeah. So, um

>> yeah, I remember the setup. Yeah, I uh I

remember the the brown chair and the microphone.

microphone.

>> Yeah. Yeah, exactly. every time you know

this is the room that make me

comfortable. So like can I I can spend

all the time over here. I can do the

plane, I can do the analysis, I can do

the uh meetings over here. So uh

compared to my private room at home, I I

prefer stay over here because if I have

any urgencies, I can talk to my

employees directly.

>> But it's really nice. It also gives a

peaceful feeling. You chose uh the right

plans and uh the right decoration.

>> Yeah. It's just a bit hard these days.

Yeah, because of the uh you know just

like you know we also have glasses of

the four screen glasses over here. So if

the you know sun affects the room the

temperature will be behind especially

these days. This is the hottest you know

period during the year.

>> Yeah but you feel it and uh it comes

through the windows even.

>> Yeah. So you're going to be Arnold

Sweager or not?

>> This one will be really really light

bro. I have a really few time to be

doing I need to go drink gym. Yeah, I do

some cycling sometimes, you know, to

keep mind clear, keep the body stronger.

>> Yeah, movement is is key for sure.

>> First of all, of course, I want to start

with a big thank you. So, what we

achieved together since the last time.

Yeah, it's just incredible. So, the the

last time we were here, we already

started to do some nice results. I

remember us sitting as well at the cigar

lounge at that time talking about it.

Yeah, that's just incredible. It

completely changed our lives. the

business has grew a lot. So yeah, of

course, we worked together closely which

resulted in amazing accomplishments I

think for both sides. So the results

that we achieved in the last 12 months

literally changed our lives. So without

Day One, this wouldn't be possible.

These are just achievements by numbers.

That's basically the two main stores. We

have done like 30 million in revenue in

the past 12 months. Basically, we did

everything with uh with Day One. Of

course, without you guys, this this

wouldn't be possible. I think a lot of

suppliers wouldn't be able to, of

course, do these things. So, um,

currently we are doing between 1 and 1.5

million per month. So, yeah, that's of

course a big increase from from last

year. The nice thing is is that we do it

stable. So, over the past 3 months, we

managed to do 4 million in revenue. Last

year, we did I think around this time

between 1.5 and 2 million in revenue.

So, you guys have currently customer

portal, right? What is really nice since

we are doing it of course on a higher

scale is that we see that we are

currently reliant from UI and for proof

of shipment shipping labels and that's

of course causing delays which is very

normal because if we have these delays

it's it's human work that we need to do.

So the portal currently only offers

unexpress uh labels but no DHL or local

labels and that's basically the issue.

So maybe in some time if you can work on

it, we would suggest that we have for

example local proof of shipment, local

shipping label and also POT if we can

download it there it would save of

course Yuri a lot of time in this

situation and yeah day one would only

need to provide of course the proof of

delivery if this isn't possible. So this

results of course in the documents

retrieval more efficient dispute

resolution. So is this something you

guys are going to look into the coming

time or maybe are already

taking this. Yeah, this one is is very

uh very simple. I think we have

inconsistent daily monitoring of RTC

logs in the customer service sheet by

day one. Just proposal is if we can do

daily checks here to just add it to the

routine. That's basically what it comes

The the only amazing part is that 100%

they did she didn't put the amount because

because

>> she said yeah she said she said that you

um you know your customers have a clear

understanding is what is the amount so u

but for the other other part she just

put down all the amount of

>> okay nice maybe is it also possible to

do the 100% I know it's a very small

thing but then they can just I'll check

if everything is automatically.

>> Thank you.

>> So, uh you just did your negotiations

with Henry. What are your thoughts?

>> So, it went really good. I think it's a

matter of giving and and taking, of

course. I will also tell you guys some

example of of the things we went over. I

can't disclose the results that came out

of this, but then you also have a good

impression of where you of course need

to negotiate. So what we talked firstly

about is uh the customer portal access

for proof documents. So as you know when

you have disputes for example with

PayPal we need to have sometimes pods

that's proof of delivery besides proof

of delivery for example shipping labels

those type of things. When we need those

we can download them basically in a

portal of day one which is already

really nice but the issue is there that

they are not local from DHL. So that's

also something that we address. Maybe

they could of course change those things

but it's sometimes more difficult as

than you think. Also what we discussed

for example is with damaged items how we

can really get a good clarity on that.

Okay when something is damaged how is

the compensation looking and when can we

of course apply for that compensation

whenever for example we deliver also a

different size instead of what what

actually was ordered by the customer.

What do we do in those cases? Also for

example regarding RTS sometimes we get

some uh refused issues. Whenever we get

some refused issues also you want to see

okay how can we of course improve that

part to make sure that customers stop

refusing it. Maybe you are being very

strict for example cancellations. So

basically what we want to do with RTS is

how can we make sure that customers

don't refuse the items and make sure

that we pick them up. So how can we

smoothen that process? So we do it also

with parcel panel checking but they want

also on their side. Okay. How can we

make sure that we get a notification as

soon as possible when something needs to

be picked up for example otherwise it

gets returned to the sender. So uh

that's also something of course really

important also what we discussed for

example if something is out of stock and

it gets shipped later. So let's say we

have one item or we get an order of two

items. One items get shipped now the

other item gets shipped later but we

didn't receive tracking link. So it's

really important that we also have that

one of course otherwise the customer is

also thinking okay is the other item

even coming where can I see it etc those

things are also really important and it

seems small but on a big operation that

we are having of course with this volume

it's of course really needed also with

the refund sheet for example we were

missing the actual value just to make it

easier to cross check if things are

going good if we are receiving of course

the refunds that we should so that's

also of course really important also for

the people that don't know it what is

really nice to do is you can always

apply for quantity discount. So what

that basically means is when you get an

order for two items or more you can get

a discount per item. So that's also

really good. We negotiated that part as

well of course to see what is possible

there. Unfortunately we had to give

there and we couldn't take uh because

that was basically the limit that we

already reached. So with day one you can

also ask for that if you are not doing

that and believe me that saves you a lot

of money. also regarding sizing quality

issues. Okay, when can we address

something as a real error and when can

we of course try to fix it? So we also

have just a limit of okay we receive

this amount of complaints about the

specific product then we can ask for

example for a quality check or we can

change the sizing and also change the

label because if we receive for example

let's say 10 times a complaint of okay

the sizing is too small too small too

small what we want to do is we want to

size up so we want to make sure when

they order an S that we deliver an M for

example when we do that we also need to

make sure that if they receive that M

but they ordered an S that the S label

is on there. If that's not the case and

they file a dispute in with PayPal and

they say, "I ordered an S but I received

an M." We lose immediately. So, that one

is really important. So, also make sure

when you want to do it that the label

also gets added to the product so that

you basically size up but it's not being

able to see of course by the customer.

So, that's really really a good one.

Also, the amount of quotes of course we

are scaling up heavily. So, we need to

receive more quotes. We have more

stores, more different niches that we

are tapping into. So that's also a

really important one and also overall of

course lower prices that's that's what

we are preaching for. So basically what

you can do with day one is ask for price

deductions. What you can do is if you

reach for example an amount of sales

daily with your meta stores or with your

Google stores amount of sales in total

you can ask for price deduction. What

they basically do is they talk to the

manufacturers where they are buying from

and whenever they bought from those

before and for example let's say the

price €11 maybe they can deduct it to

€1050 because you already steady doing

sales or did a lot of sales over the

past time. So we have multiple amounts

where we ask for those. It's good to

negotiate yourself with the supplier. So

for example, you can do it when you do

50 sales of the product. You can also do

it again when you did like 150 sales or

250 sales etc. So in that way we also

keep asking for price deduction even if

it's 20 cent but imagine if we sell a

product for example like 50 times per

day and we have like 1.5k in orders for

example and we save 20 cents it's still

a few hundred. So it's really important

that you also of course keep doing that.

So those were the big things of course

that we that we talked about. But next

to that, next to negotiations, what we

are really uh doing here is also

building the bond with the supplier

because of course the better the bond

that we have uh the better the outcome

will be on both sides in cooperation. We

are really here for the long time and we

also need to invest of course in this

relationship. That's also what our

supplier is doing. That's also what we

are doing and that's for us really

important next to those those terms. we

are really here for the long time and

that's uh that's of course most

important. So basically how we started

the presentation as well is just by

recapping what have we done the past

year since we met last year and share

those results thank them for all the

work and afterwards of course uh yeah we

went went into uh the negotiating part

so that's basically what we have done

today their biggest lessons from this is

okay when you are doing things on skill

really get clear for yourself okay which

terms do I need to have to be able to

operate better on that higher skill what

do I really need to scale up can be

finance-wise. But of course, a lot of

terms both back and front end need to be

really good. And basically, if you

negotiate those, this trip will be a

no-brainer and you would get get

everything out of it besides the bond

that you are building with your

supplier. So, that's uh basically it

guys and yeah, now it's time to have

some lunch. So, everybody is always

talking about quality and we ask for a

lot of a lot of products. Also, we get

some hotselling products from a lot of

people that are selling these type of

products on the store. It's just a

jewelry collection which is popping off

with Meta. But what you see on this

small plate and also with this product

with this chain that we are having here,

this is 925 silver. So, the quality is

amazing. So, normally for silver

jewelry, you pay in the Netherlands easy

100 bucks plus, but the buy price for

this one only is €9. So, you can get

really, really, really good quality for

a very low price here in China as well.

So what everybody is saying regarding

quality, oh it's [ __ ] oh people are

drop shipping, it's [ __ ] they don't

know anything about it. So maybe the

fashion, okay, it's a bit less in

quality, but you can get really, really

high quality products here in China as

well. So that's what I wanted to show

We just arrived at the warehouse. So

Harry is putting away his car. So you

will be here in a minute. So this is

basically where they will quality check

all the products. They will prepare them

for shipment and afterwards of course it

gets put on the pel and a uni express

for example another carrier will pick it

up. So everything gets shipped from

here. This is one of the four warehouses

if I say it right of day one. So we will

be checking yeah how that process of

course is going. So basically when we

walk through here at the end you will

100% understand exactly how the whole

process is going in regards to

fulfillment and also uh we will spot

some winners. So that's going to be

really nice for sure. So this area is

area that we have to collect all their

inventory from the manufacturers and the

manufacturers send the inventory to

here. No matter that is a bark shipment

or the shipping parcels, we just sign

everything over here, collect everything

over here and then we will move every

single parcel to this area that is

called inbound area because we need to

inbound every single items, every single

parcels we need to unpack them and doing

the quality checking. So here is a

processing but the area staff they will

unpack the parcels and check the

quantity or colors or the sizes is is

the correct one we ordered and then when

they move to that area for quality

control. So yeah here we go. You can see

a lot of u you know staff is working

over here. They just want to unpack

everything to make sure that we collect

the correct things. If we got some

problem, let's say manufacturer said

less items or send the wrong items and

this department they will contact with

the person department to um ask for some

conversation and they will talk to

manufacturers and they will return the

wrong items back to manufacturer as well.

well.

>> So basically everything comes comes here

>> they unpack everything it goes there on

on that counter and then afterwards it's

there. They go for quality checking.

some winners, man. This as well. All the

sandals like this is really in hype with

with the summer. These things go really,

really, really hard. Look also how much

shoes here arrived. And this one, this

one as well. As a drop shipper, you must

recognize this one for sure. This is

really hot selling. And you also see how

many products come in here. This is

really the yellow one you see there.

That one was called Emma with one of our

stores. I remember it because that uh

that sandal sold really well. They they

all sell really good. So, here you also

see if you see a lot of quantity of a

specific product, you already know it's

hot selling, right? So, they have all

boxes full with with shoes. So, uh we

know what to list. That's for sure. It's

my new bestseller. [Music]

[Music]

And also, we switch the packages for

this low quality products. The packages

we don't use that and we we just switch

it into the better one. So, that one

looks better, right? So yeah, we just

use some, you know, white branding,

fancy material to pack our items. So we

don't use any China tax or China letters

packaging. We just use really better

ones. And here you can have a look, you

know, how they check the package. Even

though that is some original packed

items, we still open that and we could

check them one by one. So no matter how

many parcels we are process, every

single item, we will check them all.

Yeah, that's amazing.

>> All the details. This is how we value

our single orders.

So basically what you saw her doing in

the beginning, she put like the soles

against each other to see if it's of

course the same size and they pay

attention to like all the small details

and this is also what Henry just said

differentiates them from other

companies. I also visited another uh

factory or not a factory, it's a

warehouse last year and they didn't do

the quality control this specific. So

they just look into like all the small

details just to make sure the customer

doesn't get like damaged good or

something. So really the eye for detail

is really important here. So these

quality checks really differentiates

them of course from others. So this is

really important and of course also you

will see it back in the refunds. So this

is really nice. So here they check

literally every package that comes in.

They check just manually to see okay is

it the right size? Do we have certain

defects that are visible and of course

sometimes you miss a thing but this is

really unique about day one. That's for

sure really important.

What Henry was was mentioning is there

they hold basically all the stock for

the winning products. So you always have

processing times. Normally it's like 1

to 5 days for example, but here they

just buy stock whenever something is

selling really good to make sure we cut

out that processing time and we can ship

faster to the customer. So uh that's a

really really valuable one for sure. So

this is a safety stock area. So listed

warehouse is mainly about inbomb. So

they just collect everything and do the

quality checking. So after quy checking

that we go to next warehouses for pick

and pack. They need to do the pick to

match the oders and then we ship them

out. So upstairs is many for storage. I

will show you later. But this warehouse

is many for the picking a pack. So that

means they will uh this kind of uh

orange stuff. They will do the pick and

pack. They will try to get all the items

they need from the PDA. The machine in

their hand is called a PDA. They will

tell them what is the position of the

items they need. So they will lead them

to collect all the items and put it into

the basket or ship like this. And then

we sent to this area and this area is

called the packing area. They will ship

them out. Yeah,

>> really nice quality for sure. It's also

electric. Probably you got some massage

functions and it's nice. Here you also

spot a lot of winners. You see here some

uh some products here for example. Just

some shampoo. And this is plant-based

shampoo. So that's really nice. Here you

see all different types of products.

It's insane. Here as well probably this

is a pillow or something. We should blur

the brand names that's for sure. But

here you see it's really uh really

interesting to see because this is the

pillow itself and this is the pillow

cover. So you see also how they pack it

and how it looks. If you close up on

this, the material looks really nice.

Also the way they package it. This can

be just in a regular store. It's really

nice. So let's put some more winners. [Music]

[Music]

This is also interesting because what

you see here is that they created a set

of electronic product also. Let me see

what this is. It's like a collagen uh

type of product and some oil. So you see

how they they make it. And if you look

here, this branding is really nice. You

see all the colors and edge. It looks

really really premium. Next level.

So here is you know the packing table

here and we have four warehouses. So

that means we have a four different you

know packing processing line like this.

And here you can see we bring a lot of

branding thank you card branding

packages over here. Right now a lot of

jaw shippers they started to move from

just shipping into the branding stores.

So that's why we are you know deeply

need the branded packages. So this is

something that day one can help provide

because we can customize a lot of

branding packages and uh to ship them

the oldest out with the branding

packages. So this is something that we

can do even though that is branding

items but we can still use a lot of

branding packages over here.

So there we can show the logo but it's

just u they can basically do oh here's

one product calling they can do the

outer bag inner bag thank you cards they

can basically customize everything which

of course creates a way best a better

customer journey so that's really nice

and also of course they want us know

if you don't know these shoes you are

not a drop shipper it's that simple

as you basically see there the shoes and

now if you film they have like all

different types of packaging for each

type of product. So now they will put it

in bubble plastic.

Now basically they add it in a bag. So

that's also a gift just a small backpack

to wear and now they put it in the

customized packaging. So the customer

journey is really nice. It's packaged

well. The product will of course arrive

well at the customer. It will be coming

in in a very nice bag and also some uh

some branding on there. So in this way

of course less returns, better customer

journey, higher satisfaction, you name

it. It's a game changer for sure. carry

the parcels out to the airport. So no

matter which carriers they will drive

the cars over here and they carry all

the green passels to the Shanghai

airport. So over there they have a

facility over there. They will do the

all the collection over here. So once

they carry the password to Shan airport

the checking information will turn out

to be active. That means the pass is on

for this warehouses is just one of our

four warehouses. But this warehouses,

they can fulfill around 50,000 orders

per day. Yeah. So, but we will make sure

that no matter how many parcels we are

fulfilling every day, we just make sure

all the parcels are shipping out really

quickly. So, the consumers does not need

to wait, right? So, this is, you know,

what is our processing time and what is

uh, you know, the reason why we call

ourself day one. since day one.

>> You know, if you have any, you know, a

burke inventory want to ship it over

here, we keep on upstairs because we

need to make sure that the downstairs as

big as enough. But if you have any

customizations, if any client would like

to ship a big amount of quantity here,

we just keep inventory upstairs.

>> Yeah, that's really nice. >> Yeah.

>> Yeah.

>> Yeah. It's like a pillow, but the way

way it's packaged, it's really nice. Are

a pregnancy pillow or not? Yeah, this

already be uh packed in the

manufacturers and ship it like this. Yeah,

Yeah,

>> but it's already really nice. But do you

remove this since it says made made in China?

China?

>> It is definitely depends on what a

client need. If they need us to remove

it, we definitely use another packages.

>> And how does it work when you want to

buy broke stock with you? It's just like

you talk to manufacturer or you can ask

us to talk to manufacturers and we

confirm the order quantity and it

started to uh you know push the

production and once they complete the

production they will ship the large

quantity to our addresses and we will

keep the bark shipment over here

probably 100 or 200 cents whatever and

then every day if you have open orders

we just move the uh inventory from

upstairs to downstairs and then we can

started to ship them out for daily orders.

orders.

>> What is the main benefit of buying stock?

stock?

>> It will be faster. Let's say the

processing time can be shortened into 24

hours because we don't need to wait for

the just shipping manufacturers send us

the inventory. We always have inventory

right and once the inventory is running

out that means it's going to be sold

out. We will started to you know do

replacement right you can replace the

order to the manufacturers. So moving

forward it is just like a positive

recycle. You always have inventory at

hand. So you don't have to wait and the

processing time the shipping time will

be faster and also if you buy a large

quantity that's means you are order more

quantity to manu from manufacturers and

you have a better position to negotiate

with a better prices with them. This is

meaning to do a branding packages. Yeah.

>> This one's hot selling hot hot hot.

>> But the quality as well is really good.

>> Yeah. You know to dance sales that means

this work they sold three pieces today. Yeah,

Yeah,

>> they will move downstairs. The packing

staff when I scan this labor, the

shipping label will come out.

>> Yeah, these uh these watches I also

sold. It's also crazy to imagine how

much products you can source from

watches to pillows to dresses to shoes.

It keeps going and going and going. It's

crazy. Everything is here.

>> They always come here. They check the

wire. It's is tanglish and also

everything is safe and also you are

doing the business correctly. they will

they will care about are you selling any

infringement items or something so

that's why from the very beginning I

don't do any infringement or claim

business yeah

>> yeah but I think it's really good

because before we uh we were with CJ for

a short period of time they had a lot of

items where they said I can't fulfill I

can't fulfill due to the brands on there

so you go boss those type of products

yeah you see it too much in my opinion

it's crazy so you be careful as well then

then

>> yeah definitely we really strict on this

part yeah

>> for your source ing team just whenever

something states just Yugo boss, Yugo

boss, Tommy Hilfiger, Goyard, Louis

Vuitton and also for jewelry like Carte

and those products they are being sold

the most.

>> I know some shippers they like to put

that onto the store because they easy to

make orders, right? But the payment

writer cannot does not like it. And this

area is the area that we pack for the B

shipment for Amazon. We have Amazon

department and the latest do query

checking over here and we can arrange

the ocean shipment and the trans

shipment for our client to ship the

So this was the biggest warehouse. They

process 50,000 literally 50,000s of

parcels every day here. In total I think

they do around 65 to 70,000 parcels per

day. So that's insane. So this is the

biggest one. Now we go to the next one. [Music]

[Music]

Dennis, if you're watching, we are going

to expose your brand here. No, just kidding.

kidding. [Music]

[Music]

>> We just got back from uh from visiting

the warehouse. My ass is sweaty, my back

is sweaty, everything is sweaty. So, I'm

looking forward to the cold shower. But

we also got two presents from uh day

one. So, that's also really nice to

show. So before we take that cold shower

which we are really looking forward to

uh I will unpack these things. It's

really nice of course to see what we

actually got. So also of course we got

some uh some presents for the people in

day one especially for Adah Yuri our

team members there and also of course

for Henry and Alex his business partner.

So let's see what we got if it opens. Tension.

Tension.

I think I opened it the wrong way. So

basically we got a very nice mug of

course day one we are there also since

day one. So that's a really good one. We

got some nice pen also of course with

with the branding and we got some

notebook. Oh this is by the way really

nice one. This one uh we will definitely

write some ideas in on the way to home

in the plane and maybe in China itself.

So really nice gesture of course. Let's

see what the other one is about. So this

is some Chinese tea. So I got this also

last year and bro this tea is really

next level. This is some premium ass

tea. So you basically have a bag in here

for example this is called brewing

hints. Now you have all the instructions

here what is in there and yeah for me

since I I don't read Chinese it's a big

guess what I will be drinking but uh

every time it was really nice. This is

basically a case where you get all

different taste. So you can just taste

Yeah. All different types of things. So

really nice from so thank you brother. I

appreciate it. Now we we arrived of

course back to here. I will take some uh

some shower. I will do in I will put in

a bit of work and then uh I think in 2

hours from now Henry will pick us up

again and we go to traditional Chinese

restaurant. So really looking forward to

it and really the Chinese food guys is

next level. Tell them Thomas how is the

food? It's really good.

>> It's crazy good.

>> It's crazy good. So really looking

forward to the dinner tonight. So yeah

guys that's it. I don't have calls today

also no calls tomorrow. hopefully fully

here in the moment. So we will do some

deep work basically. I will dive in some

stores of us just doing some general

checks, answering some u some chats and

then after it's dinner time. So I will

take you uh take you guys along of

course with the dinner. See you guys

[Music]

I don't think I'm going to walk home tonight.

tonight.

>> Look at this. This food is so special.

Everything is uh is really local from

here. It's so good. Really, it's it's

one of the best things I ate in a long

time. So, uh

>> what do you like most? Oo, I think the

fish to be honest, it's like a red bass,

something like that. It's It's next

level. It's It's really good. Everything

has such a good taste and the nice thing

is they get like more taste out of out

of the food itself instead of that they

just change it with with sauces or

anything. So, it's it's next level. And

also besides that, I also like like this

little friend. So, we are going to

So, we are going to have a massage now.

So, uh lights out.

>> No, just kidding. We are We are just

having a traditional massage. So, it's

going to be really nice. Henry will will

take a foot massage. We we will take the

full body massage.

>> Yeah, I would just take a foot massage

outside and it's a really classical

Chinese entertainment. I know you guys

will enjoy it.

>> Yeah. Yeah, for sure. He will do

meetings in in the meantime. We will relax.

We just had a massage and there was a

really good one. I can tell you. So I'm

completely zen how they say. You also

show your head now. I'm looking like an idiot.

idiot.

>> Yeah. Look at this. This was his first

massage. He also enjoys it, right? Was

it good?

>> I'm I'm on Y up there now. I think it's crazy.

crazy.

>> Flying my brother. >> Yeah.

>> Yeah.

>> So, we just came back from uh from the

massage was a was a really good one.

Yeah. Now, very tired, of course. Had a

long day. Yeah. Good meeting at at the

office. Also, of course, we saw the

warehouse that you guys also saw. So, uh

yeah, we will keep it short, of course.

Time to go to sleep. Tomorrow, we will

visit the temple, which is uh going to

be really nice. So, taking you guys

along. We will do some more sightseeing.

So, um, yeah, really curious, of course,

what Ningbo has to offer because last

year I was here, it was only business.

Basically, we didn't do [ __ ] And, uh,

Thursday we have something really nice

upcoming, but I won't I won't tell you

guys yet. So, we will look forward to

that. So, um, yeah, that's basically it.

We'll see you guys tomorrow probably

with breakfast and see you guys then. Ciao.

Ciao. [Music]

[Music]

Where are we? I don't know, man. I

really don't know where we are. We are

looking for the temple, but it seems

like a hidden temple because we aren't

able to find a way, but it's crazy.

Behind every door, there's there's

something new. It's insane and

everything is so big. It's it's crazy.

So, we are in search of the temple. So,

hopefully uh yeah, you will see it in a bit.

[Music]

This is not hot at all. That's for sure.

>> This is a gift from God.

>> Yeah. Yeah.

>> This is the real good. This is a really

precious one. I think there's not one

place that is not sweaty right now. This

We were mentioning so many weird

products and literally all the products

that we were thinking of is already here.

here.

>> They're out. Yeah. But they probably

been around for years, but just never

know when they hit the right market. the

the tube with with the cup. Fresh balls. >> Fresh balls. Yeah. The brand name right

>> Fresh balls. Yeah. The brand name right there.

there. >> Yeah. Yeah. Yeah. Yeah. What do you want

>> Yeah. Yeah. Yeah. Yeah. What do you want more? And then we do the balls with the

more? And then we do the balls with the Z. Sick branding. Don't steal the idea,

Z. Sick branding. Don't steal the idea, man.

man. >> What will the name be of the product?

>> What will the name be of the product? >> Oh, fresh balls.

>> Oh, fresh balls. >> Then we can also make 2.0 and stuff. The

>> Then we can also make 2.0 and stuff. The one is a van. All there is an AC. We

one is a van. All there is an AC. We need to have some upsells, right?

need to have some upsells, right? [Music]

The product that we are going to develop, fresh balls, was definitely of

develop, fresh balls, was definitely of use right now, but we don't have it yet.

use right now, but we don't have it yet. It's coming. It was a really tough walk,

It's coming. It was a really tough walk, but uh I think it's going to be worth

but uh I think it's going to be worth the sight. Buddha is watching over us.

the sight. Buddha is watching over us. And uh what did you say about Buddha? We

And uh what did you say about Buddha? We can't complain about the hut, right?

can't complain about the hut, right? [Music]

[Music] >> Got the food fetish. You see?

>> Got the food fetish. You see? He's filming food all day. It's crazy.

He's filming food all day. It's crazy. Look at this. This is what we call his

Look at this. This is what we call his wet dream. So, we came literally from

wet dream. So, we came literally from all the way down and now we need to go

all the way down and now we need to go all the way down. But up as well, of

all the way down. But up as well, of course, is uh it's a bit more tough. And

course, is uh it's a bit more tough. And we are going to treat ourselves with a

we are going to treat ourselves with a nice cold drink. That's for sure.

We just finished dinner. We we ate some traditional Chinese food just here in

traditional Chinese food just here in the hotel that that we are staying. And

the hotel that that we are staying. And I also wanted to share of course

I also wanted to share of course yesterday we did a visit to the

yesterday we did a visit to the warehouse. And what is really important

warehouse. And what is really important when you look for a supplier because a

when you look for a supplier because a lot of people are asking this. And what

lot of people are asking this. And what I think are the most important points is

I think are the most important points is first of course communication. The

first of course communication. The English needs to be good. Responses need

English needs to be good. Responses need to be fast. That's really key. And also,

to be fast. That's really key. And also, of course, we need to be able to talk

of course, we need to be able to talk about certain terms. That's of course

about certain terms. That's of course the second point. How many quotes are we

the second point. How many quotes are we getting? When can we ask for quality

getting? When can we ask for quality checks? You name it. So, the terms are

checks? You name it. So, the terms are also really important to look at. Also,

also really important to look at. Also, of course, the back end. So, how is

of course, the back end. So, how is everything working together with your

everything working together with your team? We of course have customer

team? We of course have customer service, we have supply chain, maybe we

service, we have supply chain, maybe we have some issues with orders, address

have some issues with orders, address errors, pickup errors, you name it.

errors, pickup errors, you name it. That's really important. And last but

That's really important. And last but not least, pricing of course is also

not least, pricing of course is also important. So if you are running for

important. So if you are running for example currently with a supplier and

example currently with a supplier and you think okay not everything is really

you think okay not everything is really good and you want to go to another

good and you want to go to another supplier always try to negotiate with

supplier always try to negotiate with the prices you have already if the ones

the prices you have already if the ones that you are getting from the new

that you are getting from the new supplier are higher of course otherwise

supplier are higher of course otherwise you want to keep them for yourself. So

you want to keep them for yourself. So that's what I wanted to share. So

that's what I wanted to share. So basically we stay uh we stay here for

basically we stay uh we stay here for tonight we take some rest tomorrow

tonight we take some rest tomorrow morning early we go to the manufacturer.

morning early we go to the manufacturer. So that's going to be uh really nice and

So that's going to be uh really nice and we will be taking you guys with us for

we will be taking you guys with us for sure.

sure. [Music]

Good morning guys. We uh we just arrived at Yu if I pronounced it right otherwise

at Yu if I pronounced it right otherwise my bad. We havedrived for for around 3

my bad. We havedrived for for around 3 hours. Basically what we are going to do

hours. Basically what we are going to do today is visit some factories for some

today is visit some factories for some products that we are selling. So we just

products that we are selling. So we just wanted to do some quality checking and

wanted to do some quality checking and to see of course how is everything going

to see of course how is everything going there. So I'm really curious. We are now

there. So I'm really curious. We are now standing in front of a factory. So to be

standing in front of a factory. So to be honest, not not really sure what to uh

honest, not not really sure what to uh what to expect. For me, this is also the

what to expect. For me, this is also the first time. So, this is factory one of

first time. So, this is factory one of the three. We'll be visiting three

the three. We'll be visiting three factories. After that, we're going to

factories. After that, we're going to grab a quick lunch. So, uh yeah, we'll

grab a quick lunch. So, uh yeah, we'll be taking you guys along. No blurring or

be taking you guys along. No blurring or anything. We just show you how it is.

anything. We just show you how it is. Ciao.

So, basically what they have here is uh a lot of pictures about other products.

a lot of pictures about other products. This is jewelry that they produce. So,

This is jewelry that they produce. So, we see a lot of things here. Also, for

we see a lot of things here. Also, for example, here we have some small rings.

example, here we have some small rings. We have all different types of things

We have all different types of things here. Also, for the ones who love the

here. Also, for the ones who love the stones, we also have those, of course.

stones, we also have those, of course. So, there's a lot a lot a lot here. So,

So, there's a lot a lot a lot here. So, this is basically where they store

this is basically where they store everything. Also, if you want the flex

everything. Also, if you want the flex brother, you can have some nice gold

brother, you can have some nice gold chains. These are basically all samples

chains. These are basically all samples that they have of all different types of

that they have of all different types of of jewelry. So, here after the wall,

of jewelry. So, here after the wall, they have even more. So, they have

they have even more. So, they have literally hundreds of different jewelry

literally hundreds of different jewelry that they produce here. Can you also ask

that they produce here. Can you also ask what is uh the best sold items?

>> So bracelets colors change. They have different colors. That's nice. They also

different colors. That's nice. They also have the the red inside the stone. Yeah,

have the the red inside the stone. Yeah, I think that's what he means. Like every

I think that's what he means. Like every month it's like a different color. It's

month it's like a different color. It's like uh for the birth month or

like uh for the birth month or something, the special jewel, you know,

something, the special jewel, you know, for to correspond with the birth month.

for to correspond with the birth month. Each month they change the color.

Each month they change the color. >> So here they uh they have their little

>> So here they uh they have their little studio. So here someone is editing a

studio. So here someone is editing a ring and there they basically make uh

ring and there they basically make uh make make the pictures. So it's also of

make make the pictures. So it's also of course very important that the pictures

course very important that the pictures of the of the jewelry itself are on

of the of the jewelry itself are on point. So this is the place where they

point. So this is the place where they make all the jewelry. So I think

make all the jewelry. So I think everybody else is making something

everybody else is making something different. So here someone creating

different. So here someone creating rings there someone is creating

rings there someone is creating necklaces. So this is basically it's a

necklaces. So this is basically it's a small factory I think but uh people

small factory I think but uh people bring their kids as well. It's not that

bring their kids as well. It's not that they use them for work. They are making

they use them for work. They are making a lot of nice things here. So everything

a lot of nice things here. So everything looks good. Also conditions I think are

looks good. Also conditions I think are really nice.

This is really interesting. So basically for all the jewelry what is needed is to

for all the jewelry what is needed is to make a mold of course to make the

make a mold of course to make the materials. So here you see all different

materials. So here you see all different types of molds and there they are

types of molds and there they are creating the mold. So basically when you

creating the mold. So basically when you want for example a certain shape of a

want for example a certain shape of a pendant or anything they will create it

pendant or anything they will create it here. So of course the team in the other

here. So of course the team in the other room where we just work can make uh that

room where we just work can make uh that specific pendant. So it's really nice to

specific pendant. So it's really nice to see. Again, it's really small. Of

see. Again, it's really small. Of course, only a few people working, but

course, only a few people working, but uh looks good. Nice air go. I love it.

uh looks good. Nice air go. I love it. >> This and then they cut off this bottom

>> This and then they cut off this bottom part. It's only a ring, right?

part. It's only a ring, right? >> It's just a ring, but that's kind of

>> It's just a ring, but that's kind of like part of the mold. And once they go

like part of the mold. And once they go through the first step, they cut off

through the first step, they cut off that

that >> and then goes to the finishing step.

>> and then goes to the finishing step. >> Basically, only this part, the ring

>> Basically, only this part, the ring leaves. So, the stick with the two small

leaves. So, the stick with the two small sticks, they they go away right here as

sticks, they they go away right here as well. These are are rings of course. So

well. These are are rings of course. So if you look here, this one if they

if you look here, this one if they create a ring like this with silver and

create a ring like this with silver and they can put the stone in there for

they can put the stone in there for example. So that's how they make the

example. So that's how they make the >> M.

>> M. [Music]

>> Yeah, it's amazing. That's what I mean. Like when when you mentioned how like

Like when when you mentioned how like working conditions in some places, like

working conditions in some places, like there's just so much manufacturing in

there's just so much manufacturing in China that like you can pass by so many

China that like you can pass by so many factories and never know it cuz they're

factories and never know it cuz they're just like small offices like this and

just like small offices like this and they're they're doing like 8,000 orders

they're they're doing like 8,000 orders a day of different sizes and they're

a day of different sizes and they're they're probably making millions in

they're probably making millions in revenue. But you never know, you know,

revenue. But you never know, you know, it's just so many small places. is they

it's just so many small places. is they don't look very special, but like they

don't look very special, but like they they're more than capable of producing

they're more than capable of producing like what they need.

like what they need. >> The bigger ones are most of the times

>> The bigger ones are most of the times less flexible, right? Because they have

less flexible, right? Because they have like all the processes very high skill,

like all the processes very high skill, of course.

of course. >> So, it's like a give and take. The small

>> So, it's like a give and take. The small small hungry ones are more willing to

small hungry ones are more willing to adapt and then the big ones like you

adapt and then the big ones like you said, they have their systems already in

said, they have their systems already in place where it's a little less flexible

place where it's a little less flexible sometimes.

sometimes. >> So, we had a quick visit to uh to the

>> So, we had a quick visit to uh to the factory. So it was a very clear process.

factory. So it was a very clear process. So basically what they do is they design

So basically what they do is they design the new products. Also me for example as

the new products. Also me for example as a seller I can also send my designs to

a seller I can also send my designs to them afterwards they can make a mold and

them afterwards they can make a mold and I can also choose for example which

I can also choose for example which material I want to be used. So for

material I want to be used. So for example if I want a silver ring just a 9

example if I want a silver ring just a 9 to5 silver ring I can also let them know

to5 silver ring I can also let them know and then they create basically a mold

and then they create basically a mold then they start creating a sample with

then they start creating a sample with the material that we have picked out and

the material that we have picked out and from there on we can see if everything

from there on we can see if everything is good and then we can start producing.

is good and then we can start producing. So to really customize anything, for

So to really customize anything, for example, a different stone or a

example, a different stone or a different material, you need to have an

different material, you need to have an MOQ that's a minimum order quantity of

MOQ that's a minimum order quantity of 300 pieces and that's per size. So some,

300 pieces and that's per size. So some, for example, a ring or a necklace can

for example, a ring or a necklace can have also a one size. If that's the

have also a one size. If that's the case, you only need to order 300, but

case, you only need to order 300, but let's say you have a ring with 10 sizes.

let's say you have a ring with 10 sizes. Basically, you order 3,000. Or of

Basically, you order 3,000. Or of course, if you have more orders of a

course, if you have more orders of a specific size, you can of course order a

specific size, you can of course order a bit more there and a bit less on others.

bit more there and a bit less on others. So that's basically how the process was

So that's basically how the process was going. Was a really nice factory. Also,

going. Was a really nice factory. Also, of course, as we hear in the west,

of course, as we hear in the west, there's a lot of people saying, "Okay,

there's a lot of people saying, "Okay, maybe the conditions are not good, blah,

maybe the conditions are not good, blah, blah." But here, yeah, really surprised

blah." But here, yeah, really surprised with the conditions. Eco was uh as good

with the conditions. Eco was uh as good as in my hotel room. So yeah, basically

as in my hotel room. So yeah, basically a really nice factory. I really really

a really nice factory. I really really liked it. So yeah, that was it. Now we

liked it. So yeah, that was it. Now we go on to the next one.

go on to the next one. >> We just arrived at the second factory.

>> We just arrived at the second factory. So um yeah, let's see what we have here.

So um yeah, let's see what we have here. So currently we have this very big

So currently we have this very big building. Sometimes it looks a bit like

building. Sometimes it looks a bit like an apartment complex, but when you go in

an apartment complex, but when you go in there like the whole floor is basically

there like the whole floor is basically for or one factory or one warehouse. So

for or one factory or one warehouse. So let's find out what is in there.

>> Pretty shop. >> You can have a look.

>> You can have a look. >> Thank you.

>> Thank you. >> You can take a look.

>> You can take a look. >> Thank you. This is one of of the best

>> Thank you. This is one of of the best sellers of one of our collections.

sellers of one of our collections. Looking really nice. What material is

Looking really nice. What material is this?

He put on GPT. So basically it's translating all the English to Chinese

translating all the English to Chinese and the other way around. So it's it's

and the other way around. So it's it's really funny cuz we hear every single

really funny cuz we hear every single word. It's glass. Glass. What material

word. It's glass. Glass. What material is the ring itself next to the stone?

is the ring itself next to the stone? Oh, okay. Clear. Zinc alloy. So let's

Oh, okay. Clear. Zinc alloy. So let's say we want to adjust this ring to for

say we want to adjust this ring to for example from zinc alloy to silver or

example from zinc alloy to silver or stainless steel. Is this also possible?

stainless steel. Is this also possible? And what would be the MOQ?

thousand. Okay. And is this per size or is this just for one item and you can

is this just for one item and you can divide the amount? For example, this

divide the amount? For example, this thousand by five sizes. So 200 each

thousand by five sizes. So 200 each size.

size. >> No, no, no. One

>> No, no, no. One >> one. Okay. So whenever I want to adjust

>> one. Okay. So whenever I want to adjust this ring from zinc alloy to silver, I

this ring from zinc alloy to silver, I need to buy thousand pieces per size to

need to buy thousand pieces per size to have it adjusted. Right. It's not

have it adjusted. Right. It's not possible to make this ring in silver,

possible to make this ring in silver, but probably in stainless steel. So, you

but probably in stainless steel. So, you mean you can make it in stainless steel?

mean you can make it in stainless steel? >> They can't. They only make the materials

>> They can't. They only make the materials he mentioned. Yeah.

he mentioned. Yeah. >> Okay. Only zinc alloy. So, it's harder

>> Okay. Only zinc alloy. So, it's harder to customize here.

to customize here. >> Find a new factory if you want to change

>> Find a new factory if you want to change the materials and stuff.

the materials and stuff. >> Yeah. Exactly.

>> Yeah. Exactly. >> But like with most factories, if as long

>> But like with most factories, if as long as you have like a design, you can go to

as you have like a design, you can go to a new factory say I want this design,

a new factory say I want this design, but this material

but this material >> Yeah. Exactly.

>> Yeah. Exactly. >> they can recreate it or something. So

>> they can recreate it or something. So basically what uh she showed me is now

basically what uh she showed me is now we are at like the place where we have a

we are at like the place where we have a lot of zinc alloy. Do you want stainless

lot of zinc alloy. Do you want stainless steel? Do you want stainless steel

steel? Do you want stainless steel jewelry? We have a lot. So let's have a

jewelry? We have a lot. So let's have a look here. So that quality definitely is

look here. So that quality definitely is better here. You see already that the

better here. You see already that the quality is way better. Look at the

quality is way better. Look at the finishing. It's really clean. It's

finishing. It's really clean. It's shiny. Also you don't see any weird

shiny. Also you don't see any weird spots or anything. This looks really

spots or anything. This looks really really nice quality. The ones before

really nice quality. The ones before there were were not really nice. So they

there were were not really nice. So they have all different types of rings,

have all different types of rings, different stones. My my taste for women

different stones. My my taste for women rings is not that good. I can tell.

rings is not that good. I can tell. >> Literally from this just by looking at

>> Literally from this just by looking at it, we can basically sell trash from the

it, we can basically sell trash from the other door. Just to name it like that,

other door. Just to name it like that, maybe a bit harsh. You can also choose

maybe a bit harsh. You can also choose for higher quality. For example, the

for higher quality. For example, the stainless steel. And maybe you can sell

stainless steel. And maybe you can sell that specific ring that you are looking

that specific ring that you are looking for, but at least the ones that people

for, but at least the ones that people are buying at high quality. Maybe it

are buying at high quality. Maybe it takes a bit more sourcing. But the

takes a bit more sourcing. But the difference is so huge in compared to

difference is so huge in compared to what we just saw. And also the ladies

what we just saw. And also the ladies always choose stainless steel, right?

always choose stainless steel, right? because uh otherwise it gives like the

because uh otherwise it gives like the green marks. That's what you have with

green marks. That's what you have with the zinc alloy.

the zinc alloy. >> Especially nowadays, girls, there's so

>> Especially nowadays, girls, there's so many different lotions and products and

many different lotions and products and stuff that can like clash with the um

stuff that can like clash with the um materials that they're wearing. So,

materials that they're wearing. So, >> yeah,

>> yeah, >> make sure something more neutral like a

>> make sure something more neutral like a stainless steel or real gold, real

stainless steel or real gold, real silver, those kind of things.

silver, those kind of things. >> Yeah, stainless steel is the bare

>> Yeah, stainless steel is the bare minimum, I think.

minimum, I think. >> So, if we buy this ring, this is 2 or 3

>> So, if we buy this ring, this is 2 or 3 R&B each. So that equals to I think like

R&B each. So that equals to I think like 30 35 cents euro.

30 35 cents euro. >> Yeah,

>> Yeah, >> it's crazy. And then you have stainless

>> it's crazy. And then you have stainless steel. So there's not really a downside

steel. So there's not really a downside to to buying uh buying this compared to

to to buying uh buying this compared to the zinc alloy. Nice. Thank you. This is

the zinc alloy. Nice. Thank you. This is some nice earrings. Oh no, it's a ring.

some nice earrings. Oh no, it's a ring. I almost wanted to make a joke about

I almost wanted to make a joke about wearing earrings, but so here you have

wearing earrings, but so here you have what what they do with a lot of jewelry

what what they do with a lot of jewelry is that they have a different stone for

is that they have a different stone for each month of the year. That's also what

each month of the year. That's also what we are doing sometimes on the store. So

we are doing sometimes on the store. So people can relate of course more to the

people can relate of course more to the specific product that they are buying

specific product that they are buying because if there's no meaning behind it.

because if there's no meaning behind it. Yeah. Why would you you buy it, right?

Yeah. Why would you you buy it, right? Especially with jewelry that's something

Especially with jewelry that's something that they can buy at so many different

that they can buy at so many different places also for cheap prices. So you

places also for cheap prices. So you really have to have some sort of an

really have to have some sort of an angle. So this is at least one of them.

angle. So this is at least one of them. Yeah. Now we are going to see the

Yeah. Now we are going to see the production process. So basically we

production process. So basically we looked at a lot of rings really high

looked at a lot of rings really high quality the stainless steel one. The

quality the stainless steel one. The zinc alloy was was really not nice. Now

zinc alloy was was really not nice. Now we're going to see the whole process. So

we're going to see the whole process. So that's going to be interesting.

that's going to be interesting. >> Okay. So basically what are you showing

>> Okay. So basically what are you showing is that they don't make it here. This is

is that they don't make it here. This is basically the warehouse. So here they

basically the warehouse. So here they stock everything but um everything is at

stock everything but um everything is at another place. So I understand them

another place. So I understand them wrong. Basically they don't call it a

wrong. Basically they don't call it a factory because everything is handmade.

factory because everything is handmade. So that's really nice. So handmade

So that's really nice. So handmade collection incoming.

>> So basically these are flowers with with jewelry. Now she's looking for the right

jewelry. Now she's looking for the right element in there of that material to to

element in there of that material to to place in. So you get this beautiful

place in. So you get this beautiful flowers. I think after that they are

flowers. I think after that they are going to Oh, this an accessory. Okay.

going to Oh, this an accessory. Okay. Nice. That's clear. So I don't know what

Nice. That's clear. So I don't know what they are making but it's an accessory.

they are making but it's an accessory. >> This is a handmade hanging ring to make

>> This is a handmade hanging ring to make all the accessories into the desired

all the accessories into the desired necklaces, bracelets and other products.

necklaces, bracelets and other products. >> Nice. So what she's doing here, she's

>> Nice. So what she's doing here, she's making jewelry like bracelets,

making jewelry like bracelets, necklaces, but look how she does it with

necklaces, but look how she does it with >> Thank you. That was nice. At first I

>> Thank you. That was nice. At first I thought really the the other

thought really the the other manufacturer was better but now you see

manufacturer was better but now you see that the quality of the stainless steel

that the quality of the stainless steel was way better. It was a difference. So

was way better. It was a difference. So uh now for me this is also an eye

uh now for me this is also an eye opener. The material we can sell is not

opener. The material we can sell is not really much more expensive. Yeah. You

really much more expensive. Yeah. You really get that that nice effect when

really get that that nice effect when someone receives the product because

someone receives the product because that zinc alloy ring really didn't look

that zinc alloy ring really didn't look nice and while you have that same one in

nice and while you have that same one in stainless steel I would be really happy

stainless steel I would be really happy to to receive that for also the amount

to to receive that for also the amount that we sell it for. So quality is key.

that we sell it for. So quality is key. That's really the lesson. What was

That's really the lesson. What was really nice is I asked for example,

really nice is I asked for example, okay, where do you produce it? And they

okay, where do you produce it? And they say like, okay, we are not a factory. We

say like, okay, we are not a factory. We only do handmade. So you also saw it

only do handmade. So you also saw it just on the video. They really hand make

just on the video. They really hand make everything. So you saw how fast that

everything. So you saw how fast that goes. So like if I do it, it would take

goes. So like if I do it, it would take ages. But it's really nice to see also

ages. But it's really nice to see also the conditions really good. So a lot of

the conditions really good. So a lot of yapping that always happens. Uh like

yapping that always happens. Uh like okay, the conditions are not good. They

okay, the conditions are not good. They are not being paid enough. Blah blah

are not being paid enough. Blah blah blah. You see everybody here is just

blah. You see everybody here is just sitting in right conditions. Airco is

sitting in right conditions. Airco is good. Everything is really nice. So I

good. Everything is really nice. So I really like how everything is going. To

really like how everything is going. To be honest, I didn't expect it

be honest, I didn't expect it differently because there's so much

differently because there's so much negativity about China. But really, we

negativity about China. But really, we are having the times of our lives here.

are having the times of our lives here. We are really enjoying ourselves.

We are really enjoying ourselves. Everybody is being really friendly,

Everybody is being really friendly, helpful. It seems like everybody is more

helpful. It seems like everybody is more happier than in the Netherlands. So

happier than in the Netherlands. So that's the crazy part. So now we go to

that's the crazy part. So now we go to the last factory. Afterwards, we are

the last factory. Afterwards, we are going to have some lunch and maybe even

going to have some lunch and maybe even some seashella. So that's going to be

some seashella. So that's going to be nice. Ciao.

nice. Ciao. [Music]

So, we're going now to the fourth floor. This is a fashion manufacturer. So, we

This is a fashion manufacturer. So, we go to the fourth floor. There's u

go to the fourth floor. There's u there's the manufacturer. This time it's

there's the manufacturer. This time it's on a way bigger industrial park maybe

on a way bigger industrial park maybe something like that because you see when

something like that because you see when you come in, okay, e-commerce, a lot of

you come in, okay, e-commerce, a lot of buildings all devoted to e-commerce. So,

buildings all devoted to e-commerce. So, really interesting. So, I hope to take

really interesting. So, I hope to take you guys along.

you guys along. We are going now to the manufacturing

We are going now to the manufacturing department and uh we will get shown

department and uh we will get shown everything. So uh really curious. How

everything. So uh really curious. How many people do you have working here?

many people do you have working here? >> We have like 30.

>> We have like 30. >> 30. Okay. Nice. Oh, this is new.

>> 30. Okay. Nice. Oh, this is new. >> This is not new. Just for like the

>> This is not new. Just for like the printing jewelry simple ones of plastic

printing jewelry simple ones of plastic board and then cut it use this machine.

board and then cut it use this machine. Yeah. Okay. And then we say it

Yeah. Okay. And then we say it assembled. We assembled it with earring

assembled. We assembled it with earring hook on the earring. Yeah. That's the

hook on the earring. Yeah. That's the easy ones and very flexible and can be

easy ones and very flexible and can be Yeah. Can be very reacted to the trend.

Yeah. Can be very reacted to the trend. Yeah. So that's why this one is very we

Yeah. So that's why this one is very we like this simple. Yeah. Which you can

like this simple. Yeah. Which you can tell us how we can get react to the like

tell us how we can get react to the like a trending and but it's very simple one.

a trending and but it's very simple one. Yeah. Let me show you another section

Yeah. Let me show you another section jewelry real.

jewelry real. >> So this is basically what comes out of

>> So this is basically what comes out of it. So there basically they print

it. So there basically they print everything there. They cut everything

everything there. They cut everything here. They make it into like a proper

here. They make it into like a proper material and after it gets cut out here

material and after it gets cut out here you also see that they have like very

you also see that they have like very small holes. You will see it better

small holes. You will see it better here. So they can attach it to for

here. So they can attach it to for example a necklace or or an earring. So

example a necklace or or an earring. So this is just for the very simple

this is just for the very simple jewelry. So now we are going to see like

jewelry. So now we are going to see like the real jewelry of course. Okay let's

the real jewelry of course. Okay let's go. This section is for the cobra

go. This section is for the cobra jewelries. This mode is jewelry mode.

jewelries. This mode is jewelry mode. The jewelry mode. We uh made this one

The jewelry mode. We uh made this one from the 3D jewelry company. You see

from the 3D jewelry company. You see >> that's really nice. So this is like um

>> that's really nice. So this is like um >> the mold

>> the mold >> the mold uh silicon. This is made from

>> the mold uh silicon. This is made from the silicon and yeah we ask the 3D model

the silicon and yeah we ask the 3D model jewelry. Yeah they make this kind of

jewelry. Yeah they make this kind of shape in the 3D software and then they

shape in the 3D software and then they use the machine to make that order and

use the machine to make that order and then created this kind of silicone mold

then created this kind of silicone mold in a specific machine and then it goes

in a specific machine and then it goes like this the wax and this is how it

like this the wax and this is how it looks like. Then it's going to be like

looks like. Then it's going to be like this.

this. >> Yeah that's really nice.

>> Yeah that's really nice. >> Yeah. Once you made the mold, after that

>> Yeah. Once you made the mold, after that will you throw in like the hot material

will you throw in like the hot material or how does it work?

or how does it work? >> That's that's the part inject the wax

>> That's that's the part inject the wax into this silicon mold and and take that

into this silicon mold and and take that out immediately. It consolidated to the

out immediately. It consolidated to the this kind of shape.

this kind of shape. >> This is basically the mold that they are

>> This is basically the mold that they are making. So this is made from silicone.

making. So this is made from silicone. And after you see here, you see in here

And after you see here, you see in here there's like a small thing. We can

there's like a small thing. We can probably get it out. But you see here

probably get it out. But you see here also the shape. So this is basically for

also the shape. So this is basically for some jewelry how they've made it. Now we

some jewelry how they've made it. Now we have created the mold. So after what

have created the mold. So after what comes of course they created the shape

comes of course they created the shape and now they are going to make it into

and now they are going to make it into the material. So we will go to that one

the material. So we will go to that one now.

now. >> Now we can take a close look.

>> Now we can take a close look. >> What are they doing here?

>> What are they doing here? >> This is a jewelry wax machine. There is

>> This is a jewelry wax machine. There is like a liquid wax inside this container

like a liquid wax inside this container and then it inject it out in a wax in

and then it inject it out in a wax in this silicone mold and it immediately

this silicone mold and it immediately consolidated to this kind of wax.

consolidated to this kind of wax. >> Yeah. Nice.

>> Yeah. Nice. >> Okay. And then next step is build a

>> Okay. And then next step is build a jewelry tray like this one.

jewelry tray like this one. A walk tree.

A walk tree. >> Yeah, that's nice. It's a beautiful

>> Yeah, that's nice. It's a beautiful tree.

tree. >> So, you already see some stones on there

>> So, you already see some stones on there as well.

as well. >> Yeah.

>> Yeah. >> So, you make it a beautiful tree, huh?

>> So, you make it a beautiful tree, huh? >> Yeah.

>> Yeah. >> Christmas tree. Oh,

>> Christmas tree. Oh, >> yeah. Exactly.

>> yeah. Exactly. >> It can be any kind of jewelry shape. As

>> It can be any kind of jewelry shape. As long as we have the model and made it to

long as we have the model and made it to the silicone mold and then we inject it

the silicone mold and then we inject it from this like a waxing machine and then

from this like a waxing machine and then it can be any kind of jewelry you want.

it can be any kind of jewelry you want. >> And how does it go into the normal

>> And how does it go into the normal material now? So for example, if you

material now? So for example, if you work with copper or stainless steel,

work with copper or stainless steel, >> that's another part. If you would like,

>> that's another part. If you would like, I can take you to that area.

I can take you to that area. >> We pave the rhinestone. We call it a

>> We pave the rhinestone. We call it a rhinestone of deon on this waxy jewelry.

rhinestone of deon on this waxy jewelry. And then we build it on the jewelry

And then we build it on the jewelry tree.

tree. >> Nice.

>> Nice. >> The clip, it has to be popped up and

>> The clip, it has to be popped up and popped out smoothly. Something like

popped out smoothly. Something like that. You can can hear the click.

that. You can can hear the click. >> Yeah, that one is really important.

>> Yeah, that one is really important. Otherwise, the earrings goes away. Okay,

Otherwise, the earrings goes away. Okay, that's uh not what you want. Of course,

that's uh not what you want. Of course, >> electroplinting, you know, uh planting

>> electroplinting, you know, uh planting the golden color, the process called

the golden color, the process called electroplanting.

electroplanting. >> So, what do you do? What is the process

>> So, what do you do? What is the process meant for?

meant for? >> Coating the gold a thin layer gold on

>> Coating the gold a thin layer gold on the jewelry. So, make it look gold.

the jewelry. So, make it look gold. >> Yeah. That's that's how it works.

>> Yeah. That's that's how it works. >> It's really beautiful. It looks really

>> It's really beautiful. It looks really good.

good. >> Yes. Rhinestones. Yeah. Here. Yes. It's

>> Yes. Rhinestones. Yeah. Here. Yes. It's from the brass cobalt jewelry to this

from the brass cobalt jewelry to this golden jewelry. Golden looking jewelry.

golden jewelry. Golden looking jewelry. Yeah, this is the final result we get

Yeah, this is the final result we get from that to here.

from that to here. >> It looks really nice.

>> It looks really nice. >> You guys do a good job.

>> You guys do a good job. >> Thanks. That's what we do.

>> Thanks. That's what we do. >> And is this a bestseller?

>> And is this a bestseller? >> Uh yeah, is best actually like this

>> Uh yeah, is best actually like this orders. Yeah, you can see is from the

orders. Yeah, you can see is from the our biggest clients who is selling

our biggest clients who is selling jewelries on Amazon. He has many brands

jewelries on Amazon. He has many brands on Amazon. So basically we are selling

on Amazon. So basically we are selling this kind of jewelry to all the world

this kind of jewelry to all the world and this is the best of the all kinds of

and this is the best of the all kinds of the jewelings.

the jewelings. >> I can understand the minimalistic and

>> I can understand the minimalistic and the quality looks really good.

the quality looks really good. >> Yes.

>> Yes. >> And what does it cost a ring like this?

>> And what does it cost a ring like this? >> San 3.5 R&B

>> San 3.5 R&B >> R&B40.5

is about >> Yeah. Nice.

>> Yeah. Nice. >> Okay. You

>> Okay. You >> from the Netherlands. So

>> from the Netherlands. So >> and also we have like 5,000 SQ.

>> and also we have like 5,000 SQ. >> 5,000? Yeah, 5,000 different kind of

>> 5,000? Yeah, 5,000 different kind of jewelries.

jewelries. >> Here you have all the boxes with all the

>> Here you have all the boxes with all the jewelry. So they have around 5,000 SKUs

jewelry. So they have around 5,000 SKUs which is quite a lot. So you have your

which is quite a lot. So you have your Rex on Rex. That's crazy.

Rex on Rex. That's crazy. >> This is another part we started 2 years

>> This is another part we started 2 years ago which is tiny portal projection

ago which is tiny portal projection jewelries. I don't know if you're

jewelries. I don't know if you're familiar with this kind of product.

familiar with this kind of product. >> Yeah, you know that one. Yeah. Yeah.

>> Yeah, you know that one. Yeah. Yeah. That one was so popular.

This is customizable, right? >> Yeah, this is custom, you know. You can

>> Yeah, this is custom, you know. You can sentimental product. Yeah, you can see

sentimental product. Yeah, you can see this one.

this one. >> Those are just faces of people.

>> Those are just faces of people. >> Yeah, this is just the customer photos.

>> Yeah, this is just the customer photos. We get a customer photos, you know. They

We get a customer photos, you know. They think, yeah, maybe like a most precious

think, yeah, maybe like a most precious photo they send to us and then we make

photo they send to us and then we make them to a jewelry.

them to a jewelry. >> Do you sell a lot of these items? Yeah,

>> Do you sell a lot of these items? Yeah, we used to we used to sell like hundreds

we used to we used to sell like hundreds or like per day and now it seems it's

or like per day and now it seems it's declining because Yeah, it's been like a

declining because Yeah, it's been like a lot of competitions. Yeah. Come out.

lot of competitions. Yeah. Come out. >> So, the photo is printed onto one of the

>> So, the photo is printed onto one of the small film

small film >> pieces, right?

>> pieces, right? >> Yes.

>> Yes. >> And then that's what she put on there.

>> And then that's what she put on there. >> Yes. Yeah. So, you are familiar with

>> Yes. Yeah. So, you are familiar with these products.

>> Oh, yeah. >> This cute dog. Someone's beloved dog.

>> This cute dog. Someone's beloved dog. >> So, here they make the customizable

>> So, here they make the customizable products. So you have for example the

products. So you have for example the pendants or sometimes even rings or

pendants or sometimes even rings or other products. And what they create

other products. And what they create here basically is that you see the

here basically is that you see the specific image into a very small object.

specific image into a very small object. If you look closely that it will pop out

If you look closely that it will pop out all the customizable things here. You

all the customizable things here. You see a lot of pictures of people or at

see a lot of pictures of people or at least that people sent and they will be

least that people sent and they will be put in that specific seems like white

put in that specific seems like white silicone or something with the picture

silicone or something with the picture in it and afterwards they implement it

in it and afterwards they implement it in a jewelry and then you have something

in a jewelry and then you have something really personal. So really nice.

really personal. So really nice. This is a UV light machine. When you

This is a UV light machine. When you make the many nails, the nails. Yeah.

make the many nails, the nails. Yeah. You put the fake nails on and then use

You put the fake nails on and then use this UV light to consolidate it. So, now

this UV light to consolidate it. So, now we put this photo.

we put this photo. >> Here they see the dog.

>> Here they see the dog. >> See the dog? Yeah.

>> See the dog? Yeah. >> Yeah.

>> Yeah. >> Yeah.

>> Yeah. >> So, now basically the dog uh the dog is

>> So, now basically the dog uh the dog is in the bracelet. So, uh he's there

in the bracelet. So, uh he's there forever. I really appreciate your time

forever. I really appreciate your time and uh thank you so much for for showing

and uh thank you so much for for showing us around. It's really a pleasure.

us around. It's really a pleasure. >> You're welcome. You hope your channel

>> You're welcome. You hope your channel grow up.

grow up. >> Yes. Thank you.

>> So, we just visited the last factory. It was really nice. We we came in there and

was really nice. We we came in there and I asked him if it was okay to record and

I asked him if it was okay to record and he really wanted to be on camera. So,

he really wanted to be on camera. So, that was was really nice. So, he walked

that was was really nice. So, he walked us through basically everything which

us through basically everything which was amazing. Yeah, really good

was amazing. Yeah, really good explanation as well. Also, they make

explanation as well. Also, they make some very nice products. So basically

some very nice products. So basically what they used as materials base copper

what they used as materials base copper they made with yeah they call it like

they made with yeah they call it like sirconia stones and yeah the product was

sirconia stones and yeah the product was really nice was really shiny. So also

really nice was really shiny. So also here the process looked really good,

here the process looked really good, really nice people, good condition. So

really nice people, good condition. So uh amazing factory.

>> So we are at a karaoke bar. So we are going to sing the lungs out of our life

going to sing the lungs out of our life or how do you ever say it in English?

or how do you ever say it in English? So, we stopped recording because people

So, we stopped recording because people may feel uncomfortable. So, see you

may feel uncomfortable. So, see you later, Chop. We sing a lot of Adele this

later, Chop. We sing a lot of Adele this evening. It's It's crazy. I don't like

evening. It's It's crazy. I don't like singing, but I think the alcohol is is

singing, but I think the alcohol is is hitting a bit, you know. So, now we are

hitting a bit, you know. So, now we are going to the club. This This was really

going to the club. This This was really fun. Normally, I never do karaoke or

fun. Normally, I never do karaoke or anything, but it's going to be really,

anything, but it's going to be really, really, really nice for sure. You hear

really, really nice for sure. You hear my talking, it's it's terrible. So, have

my talking, it's it's terrible. So, have a good night. We won't film anymore.

a good night. We won't film anymore. Ciao.

Yo, good morning guys. We had a very crazy night yesterday. So, first we went

crazy night yesterday. So, first we went uh to do karaoke and uh we both thought

uh to do karaoke and uh we both thought okay, we we are not going to sing but uh

okay, we we are not going to sing but uh I think at the end we we sung the most.

I think at the end we we sung the most. So, it was really nice. So afterwards we

So, it was really nice. So afterwards we went to a club and that club was

went to a club and that club was completely shut down. It was it was

completely shut down. It was it was really crazy. So yeah, basically we

really crazy. So yeah, basically we partied with with Henry Atwin. Atwin

partied with with Henry Atwin. Atwin helps Henry basically on a high level if

helps Henry basically on a high level if they won and with all Henry's friends.

they won and with all Henry's friends. But uh it's very common there that they

But uh it's very common there that they always cheers with you. So I don't even

always cheers with you. So I don't even know how many shots we we took. So this

know how many shots we we took. So this this morning was a tough one. Now it's

this morning was a tough one. Now it's uh almost 1:00. So we haded to go to

uh almost 1:00. So we haded to go to Shanghai this morning at 10:00. But you

Shanghai this morning at 10:00. But you didn't wake up. So yeah, we were like 20

didn't wake up. So yeah, we were like 20 minutes late, but that's fine. And we

minutes late, but that's fine. And we just slept a bit in the car and now we

just slept a bit in the car and now we feel fresh and fruity and uh I'm really

feel fresh and fruity and uh I'm really looking forward to to like a fat bite.

looking forward to to like a fat bite. Just like a big [ __ ] hamburger.

Just like a big [ __ ] hamburger. That's what I want right now. And that's

That's what I want right now. And that's exactly what we are going to get. So we

exactly what we are going to get. So we arrive I think in 23 minutes from now.

arrive I think in 23 minutes from now. Then we didn't have a lot on the

Then we didn't have a lot on the planning. Uh yeah, this afternoon. So

planning. Uh yeah, this afternoon. So probably we we will just do a bit of

probably we we will just do a bit of work. Maybe I will get something, but

work. Maybe I will get something, but I'm not still sure about it. So, uh, we

I'm not still sure about it. So, uh, we will be taking you guys along, whether

will be taking you guys along, whether that will be work or something else. And

that will be work or something else. And yeah, it's going to be a nice day. Sun

yeah, it's going to be a nice day. Sun is shining and Shanghai is ready for us

is shining and Shanghai is ready for us for sure. Ciao.

So, the nice thing is, of course, about ecom, as you guys know, in some way,

ecom, as you guys know, in some way, it's passive. Of course, you need to

it's passive. Of course, you need to work out, you need to build something.

work out, you need to build something. And also when you are one week away it

And also when you are one week away it doesn't matter that much because the

doesn't matter that much because the whole team that we have built over the

whole team that we have built over the time of course will keep on going. So

time of course will keep on going. So during this trip I only focus on the

during this trip I only focus on the most important thing just directing the

most important thing just directing the team not picking on new projects of

team not picking on new projects of course this week because I don't have

course this week because I don't have the time for it. But this is for example

the time for it. But this is for example one store. So we have been here for what

one store. So we have been here for what is it 7 days now since last last

is it 7 days now since last last Saturday. So we've been 7 days here in

Saturday. So we've been 7 days here in China and in that 7 days only this store

China and in that 7 days only this store did 280k in revenue. We also have some

did 280k in revenue. We also have some other stores and yeah I think uh we did

other stores and yeah I think uh we did uh probably around 400k in the last

uh probably around 400k in the last seven days. So that's really nice. Also

seven days. So that's really nice. Also what you see is that we really start

what you see is that we really start scaling at this point. The revenue was

scaling at this point. The revenue was lower 2 weeks ago. Basically everybody

lower 2 weeks ago. Basically everybody was on a holiday. Now we see it's really

was on a holiday. Now we see it's really starting to increase and we are really

starting to increase and we are really preparing that seasonal switch good. So

preparing that seasonal switch good. So now we still in the summer but you see

now we still in the summer but you see basically the search volume for dresses

basically the search volume for dresses those type of summer products declining.

those type of summer products declining. Now the mid-season products will come.

Now the mid-season products will come. we are heavily dialed in on that. So now

we are heavily dialed in on that. So now we have uploaded those products and

we have uploaded those products and after of course we start with the

after of course we start with the winter. So that makes sure that we don't

winter. So that makes sure that we don't decline of course in volume but that we

decline of course in volume but that we only go up. So we're really excited for

only go up. So we're really excited for for the coming period and yeah it's time

for the coming period and yeah it's time to get your numbers up as well.

to get your numbers up as well. [Music]

[Music] Oh the hamburgers coming through that we

Oh the hamburgers coming through that we just arrived at at the W Hotel. We just

just arrived at at the W Hotel. We just check in really nice rooms. One is on

check in really nice rooms. One is on the the 22nd floor and the other one is

the the 22nd floor and the other one is on the 39th floor. It's it's crazy high.

on the 39th floor. It's it's crazy high. So it's uh it feels a bit like Dubai.

So it's uh it feels a bit like Dubai. And there also you have all the all the

And there also you have all the all the beautiful views. So tonight this will be

beautiful views. So tonight this will be really amazing to see. So uh yeah, keep

really amazing to see. So uh yeah, keep watching for sure.

watching for sure. [Music]

>> Yo guys, last evening here. Look where the where the [ __ ] we are sitting. It's

the where the [ __ ] we are sitting. It's uh it's insane. This trip has has been

uh it's insane. This trip has has been crazy. You guys have have seen it as

crazy. You guys have have seen it as well. The places we have been uh the

well. The places we have been uh the things we have seen and done. It's

things we have seen and done. It's incredible. I think also for you of

incredible. I think also for you of course uh we came here to negotiate

course uh we came here to negotiate about a few terms regarding both front

about a few terms regarding both front end and back end like Q4 is around the

end and back end like Q4 is around the corner. So we want to make sure that we

corner. So we want to make sure that we have everything in the right place and

have everything in the right place and that the supplier knows our exact goals

that the supplier knows our exact goals and what we need to achieve those goals

and what we need to achieve those goals from him. So that was the main reason

from him. So that was the main reason why we got here and I did a very

why we got here and I did a very powerful presentation and in that

powerful presentation and in that presentation basically I've shown

presentation basically I've shown everything that is needed from our side

everything that is needed from our side just to make it succeed in this Q4 and

just to make it succeed in this Q4 and to really scale up to the numbers where

to really scale up to the numbers where we want to go. We want to do between 5

we want to go. We want to do between 5 to 10 million probably we will do a 5 to

to 10 million probably we will do a 5 to 6 million minimally that's what we want

6 million minimally that's what we want to do for sure. So for that goal we also

to do for sure. So for that goal we also talked about a few terms we got

talked about a few terms we got agreement on that of course not

agreement on that of course not everything it's giving and taking that's

everything it's giving and taking that's also really important. So mission

also really important. So mission succeed basically by by the terms but we

succeed basically by by the terms but we also got to build the perfect bond. So

also got to build the perfect bond. So I'm also a coach of course. So when I

I'm also a coach of course. So when I coach people I really appreciate the

coach people I really appreciate the bond that we have since we are building

bond that we have since we are building a network and they always say it it's

a network and they always say it it's very cliche your network is your net

very cliche your network is your net worth. So I try to surround myself with

worth. So I try to surround myself with very strong people which Henry is also

very strong people which Henry is also one of them. So we really created that

one of them. So we really created that bond and yeah basically he's like a

bond and yeah basically he's like a brother to me now. I hope it also feels

brother to me now. I hope it also feels the other way around. Of course, we have

the other way around. Of course, we have a lot of respect for each other and just

a lot of respect for each other and just by doing these trips, he respects me

by doing these trips, he respects me more as a person since I also invest in

more as a person since I also invest in that relationship and also the other way

that relationship and also the other way around. So, the relationship is stronger

around. So, the relationship is stronger than ever with the supplier. The terms

than ever with the supplier. The terms are better than ever. We got so much

are better than ever. We got so much more experiences that we that we saw

more experiences that we that we saw here. The culture is beautiful here.

here. The culture is beautiful here. Maybe I even want to learn Chinese

Maybe I even want to learn Chinese because it's so inspiring how the

because it's so inspiring how the culture is. It's completely different.

culture is. It's completely different. But everybody is saying, "Oh, is China?

But everybody is saying, "Oh, is China? It's like a different world and they eat

It's like a different world and they eat cats, dogs, they do all types of crazy

cats, dogs, they do all types of crazy [ __ ] But what I see here overall is

[ __ ] But what I see here overall is that people are more happy than in the

that people are more happy than in the western world. I don't see that crazy

western world. I don't see that crazy [ __ ] or people eating dogs and cats or

[ __ ] or people eating dogs and cats or those type of things. I see people here

those type of things. I see people here willing to help. They are all happy.

willing to help. They are all happy. They are laughing a lot. And also work

They are laughing a lot. And also work related. For example, if we if we look

related. For example, if we if we look at factories, they say, "Okay, there are

at factories, they say, "Okay, there are factories that have inhumane conditions,

factories that have inhumane conditions, but the government is working on to take

but the government is working on to take them down, right? It's not that that is

them down, right? It's not that that is something that they allow here." For

something that they allow here." For example, if people work in factories

example, if people work in factories here, okay, maybe they work longer days

here, okay, maybe they work longer days and maybe they work more days in a week.

and maybe they work more days in a week. Yes, that's true. But it's a whole

Yes, that's true. But it's a whole different place than where we are. The

different place than where we are. The factories that we visited showed me

factories that we visited showed me really how I hoped it would be. Good air

really how I hoped it would be. Good air conditioning since it's really hot here

conditioning since it's really hot here in the winter, perfect conditions. Maybe

in the winter, perfect conditions. Maybe they don't have the ergonomic chairs for

they don't have the ergonomic chairs for example, but they have some fine places

example, but they have some fine places to sit. There's a good environment

to sit. There's a good environment there. There's a good vibe there. So

there. There's a good vibe there. So basically all the things that are being

basically all the things that are being told about China, I don't think that is

told about China, I don't think that is true for at least what I have seen. If

true for at least what I have seen. If you are into ecom or maybe if you are

you are into ecom or maybe if you are not into ecom and you want to see a

not into ecom and you want to see a different culture, China is really the

different culture, China is really the place to go. It shows you so many

place to go. It shows you so many beautiful things. It shows you a a

beautiful things. It shows you a a beautiful culture business-wise. It

beautiful culture business-wise. It shows you a lot of chances which is also

shows you a lot of chances which is also the last point that I also saw is the

the last point that I also saw is the quality of the products. Really good

quality of the products. Really good quality. Apple makes also his products

quality. Apple makes also his products here. It says enough if you have the

here. It says enough if you have the right suppliers basically you can

right suppliers basically you can fulfill anything. So those were for me

fulfill anything. So those were for me the biggest takeaways. I enjoyed this

the biggest takeaways. I enjoyed this trip. I hope you guys as well. My throat

trip. I hope you guys as well. My throat is getting very dry. So, we are about to

is getting very dry. So, we are about to have a drink. And uh thank you for

have a drink. And uh thank you for watching, guys. Ciao.

watching, guys. Ciao. [Music]

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Visiting THE Biggest Dropshipping Supplier In The World