0:06 in this video you are going to learn
0:08 operation management
0:10 topics i am going to discuss our
0:12 definition of operation management
0:14 nature of operations management duties
0:16 and responsibilities in operations
0:19 management and benefits of operations management
0:21 management
0:24 let's start the video
0:26 operations management is an area of
0:28 management involved in planning
0:30 conducting the process of production and
0:32 redesigning business operations and
0:36 production of goods or services
0:38 it requires planning organizing and
0:41 inspecting the organization's processes
0:43 to balance revenues and costs to get the
0:46 highest possible operating profit [Music]
0:47 [Music]
0:51 nature of operations management
0:53 operation management is a dynamic
0:55 process that keeps changing as per
0:58 market trends
1:00 it is the management of activities
1:01 involved in the conversion of raw
1:05 materials into finished products
1:08 operation management is a continuous process
1:09 process
1:11 it is engaged by organizations for
1:14 managing its activities as long as they
1:17 continue their operations
1:20 duties and responsibilities in
1:23 operations management
1:25 the duty of an operations manager is to
1:27 ensure that they are all working
1:29 together efficiently and effectively in
1:31 order to reach the desired goal of
1:33 producing useful goods and services for consumers
1:35 consumers
1:37 the operations management responsibilities
1:38 responsibilities
1:40 are 1.
1:43 product design
1:45 product design means planning and
1:48 creating a product that will be sold to
1:49 the customers
1:52 it involves developing new concepts or
1:54 expanding on current ideas in a process
1:57 that will lead to the production of new products
1:58 products
2:00 the responsibility of an operations
2:03 manager is to ensure that the products
2:05 hold to customers meet their needs as
2:07 well as that is following current market trends
2:11 2. forecasting
2:13 forecasting
2:15 making predictions of events that will
2:18 happen in the future based on past data
2:21 is called forecasting
2:23 one of the duties of the operations
2:25 manager is to predict the customer's
2:28 demand for the company's product
2:30 the forecast helps the company to
2:32 determine the future trends and the
2:34 number of products needed to satisfy the
2:37 market demand three
2:38 three
2:41 supply chain management
2:44 a supply chain is an associated network
2:47 of individuals associations resources
2:50 activities and technologies involved in
2:52 the manufacture and sale of any product
2:54 or service
2:56 a supply chain starts with the delivery
2:58 of raw materials from a supplier to a
3:01 manufacturer and ends with the delivery
3:03 of the completed goods or services to
3:05 the customer
3:07 the operations manager manages control
3:10 of inventory the production process
3:13 distribution sales and sourcing of goods
3:15 at acceptable prices
3:17 i have discussed product planning
3:19 forecasting and supply chain management
3:22 in separate videos check those videos in
3:24 i button and description [Music]
3:25 [Music] for
3:26 for
3:29 delivery management
3:31 delivery management is one of the major
3:34 responsibilities of the operations manager
3:35 manager
3:37 the manager makes sure the goods are
3:39 delivered to the consumer from time to time
3:41 time
3:42 they should follow up with consumers to
3:45 ensure that the products delivered are
3:48 what they required and meet their needs
3:51 now come to benefits of operations management
3:53 management 1.
3:54 1.
3:57 product quality
3:59 operations management staff is the first
4:01 crew in a company that verifies
4:04 durability and safety in a product
4:06 operations management reviews to quality
4:09 of products that would suit customers on
4:12 and after delivery 2.
4:13 2. productivity
4:15 productivity
4:17 productivity is actually the ratio of
4:20 input and output
4:22 it is the only way to measure employees effort
4:23 effort
4:25 operations management ensures the best
4:28 staffing to maximize the output of a company
4:29 company [Music]
4:30 [Music] three
4:32 three
4:35 customer satisfaction
4:37 operation management helps to enhance
4:39 the goodwill and presence of the organization
4:40 organization
4:42 it ensures that the best quality
4:44 products are delivered to all customers
4:46 that could provide them with better
4:48 satisfaction and make them happy customers
4:52 4.
4:55 maximize revenue
4:57 operational management directly affects
5:00 the profitability of the organization
5:02 it focuses on cutting down the cost of
5:05 operations by reducing the misuse of resources
5:07 resources
5:09 operations managers review every
5:11 production activity and take all
5:13 significant steps for maintaining
5:16 productivity in the organization
5:18 operations managers try to keep an
5:20 appropriate balance between cost and revenue
5:24 5.
5:27 improve innovation
5:29 operation management implements
5:31 innovative changes in organizational activities
5:33 activities
5:36 operation managers take all decisions
5:37 regarding production planning by
5:39 conducting research and study of
5:42 overcoming market conditions
5:45 it considers all technological changes
5:47 and develops a strong base of knowledge
5:50 and operations
5:52 if you want to read in details and
5:55 download the pdf go through the link in
5:56 the description
5:59 if you find the video helpful give us a
6:02 like share the video and don't forget to
