This video offers practical advice and personal tips for new and existing Walgreens employees, aiming to improve their job performance, customer service, and potential for career advancement within the company.
Mind Map
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คลิกเพื่อสำรวจ Mind Map แบบอินเตอร์แอคทีฟฉบับเต็ม
oh wow i didn't realize that my camera
was so low pointed at me
okay cool what's going on youtube in
today's video we are going to
talk about my personal top
all right guys so my reasoning for
making this video is because i posted a
video it was like a day in the life of a
walgreens worker
and i'm a small youtuber i don't get
many views and
that video is climbing and it's been climbing
climbing
every day a lot more a lot more
than uh any one of my other videos so
i'm like you know what
um i looked in the comments and i seen
that you know a lot of people were
just getting hired for walgreens a lot
of people were
they've been they started walgreens it's
been like a week or two for them
um so they haven't had much experience
with walgreens and people have been
you know saying you know can you give me
any tips on getting hired can you give me
me
any tips on working so i'm like you know
what instead of typing in the comments
let's make a video
just in case people are searching for
this so i can
give them my experience i'm 20 years old
college student working for walgreens
i've been working
with the company uh this year
will make two years i believe no
this the end of this year we'll make
three years i'm coming up on three years
in the company don't worry um given my
major in school
i am definitely still venturing out and
looking for other things but this is just
just
to inform people that need it so
let's get on to the tips
my personal tips for working at walgreens
walgreens
tip number one is get to know your store
and here's how i personally did that when
when
i started working at wildlings for the
first time
so basically what i did was um
my store manager gave me the opportunity
to walk around the store and when i say
walk around the store i
actually would walk up and down each aisle
aisle
look at the things that's in the aisle
look up because
most walgreens if if not all they have
signs and the signs say
what is in the aisle what items are in
those aisles so honestly
um that's a tip that honestly everyone
should do
um you know ask your store manager or
ask the shift lead whoever's there
working if
you know you can take the first half an
hour or as long as you can as long as
they can allow you to walk the store and
get to know
the store and that's everything that
means pharmacy things too um
look you can't necessarily go back into pharmacy
pharmacy
or you might be able to uh that all
depends on how the pharmacy is
but uh you know even look and see what
items pharmacy has you know
um ask pharmacy about things that you
know maybe a customer might ask
and you know just just walk around the
store and get to know your store walk
walk over to the photo counter if the
wagons has
and i believe all of them should have
get to know the photo counter get to
know that everything that's
there get to you know use the
items and the the computers and stuff in the
the
at the photo counter and just know where
everything is in your store
get accustomed to it so that um even me
as an example
i it got to a point in my old store i
knew where everything in the store was
but i didn't know the aisle because i
wasn't necessarily looking up at the aisle
aisle
but like if someone asked for something
while i'm on the floor and i'm not on
and i'm not on the cash register i would
easily be like oh
i know where it is and i would walk them
to it and sometimes i would create
conversation with them
and say i know where it is i just can't
tell you the aisle because i don't know
which aisle it is and you know it kind
of creates a funny conversation
that gets you through that conversation
and lets you uh
uh find the item that the customer is
looking for so that is my tip
my tip number one is get to know your store
store
number two which a lot of the
all the new people will will understand
this and honestly
every walgreens worker will will know
this do your ppls and the pbs is
basically i don't know what it stands for
for
i'm calling crazy i've been in this for
almost three years i don't know what it
stands for
but it's basically like an online
training platform that you are only
allowed to do
at work from my understanding because
when you're home you can't do them
because you have to get paid for your
time working of course and
um the ppos like i said it's it's an
online training
where you know some of them might be
videos some of them might be things to read
read
uh online classes or whatever and
they're not
some of them are longer than others
don't get me wrong some of them are definitely
definitely
long takes it could take a couple of
shifts because of course you can't do
the ppl with the whole eight hours
but some ppl actually stops you from
being able to
work on the floor so when you're new
your store manager or your shift lead
might tell you hey
you have these amount of ppl to do and
we can't let you work on the floor until
you do them
when you do your ppl actually do them
and actually read them because honestly
there's things in ppos that when i
started you know i wasn't necessarily
reading it
then when it came down to me actually
having to do something on the job that
the ppl
was teaching you uh the shifty would say
but the ppl should have taught you and
then that's where you know you know i didn't
didn't
you know make up an excuse me right i
said i didn't understand it
but uh just for you guys if you guys are
new or if you guys are you know
planning on applying to walgreens make
sure you do your ppls those help you a lot
lot
tip number three is get to know your
co-workers and this is simply because if you
you
get to know and understand your
coworkers they're more likely to do
favors for you
rather than if you're just like kind of
like stuck up and rude and mean to them
then it's like
you know they didn't get a chance to
really know you and things like that so
then it's like
like say if you have to you can't you're
not on your 15 minute break it or you're
not on your 30 minute break
and you need to take a quick phone call
and you ask
one of your co-workers hey can you come
take me off the register really quickly
so i can grab a quick phone call
and they're going to say no because they
you didn't take the time to get to know
them and
you're rude to them and things like that
now get to know your coworkers because
honestly your co-workers
especially if they're more experienced
than you they
are more likely to help you out
in your job and i say that myself because
because
i've been in the newbie position and
i've been in the position where
i'm training newbies so it's like
you know if someone gets to know me and
gets to understand i'm like oh this
person's pretty cool
you know if they need help if they need
to grab a drink or go to the bathroom or
you know grab a phone call or do something
something
then i got them i'm going to help them
out so um that's just a tip that
i'm i can understand from a newbie
standpoint and i'm a person that trains newbies
newbies
so yeah make sure you get to know your
co-workers and that
also includes your shift leads and your
store manager make sure you get to know
them too because
then say you need to change your
availability they'll be more likely to
you know work things out with you so get
to know your co-workers
tip number four is get to know the
customers and this could be
a thing that people could argue with me
about or have a difference in opinion
but honestly i i would say get to know
your customers
why this goes hand-in-hand with tip
number one say you have a customer that
keeps coming into the store
and you know what that customer buys on
a daily basis some customers
only buy cigarettes some customers always
always
buy like maybe they have kids and they
always buy diapers and things like that
and sometimes they might have to buy lotion
lotion
just you know using that as an example
get to know your customers because
once you know the store and you know the customers
