0:04 hello I'm Sean together and welcome to
0:07 NBC life hacks this time we're
0:11 addressing conflict conflict is when
0:14 differences or disagreements begin to
0:16 undermine the sense of trust and safety
0:20 in the family the workplace or the
0:23 community so here are my nine top tips
0:26 for addressing and even transforming
0:32 conflict number one move towards
0:34 conflict so conflict is a natural part
0:35 of life
0:42 number two create a safe place for
0:46 conflict in fighting so that there's a
0:48 possibility that it can be transformed
0:56 number three trust the wisdom of the
1:00 community to restore connection bear in
1:02 mind that conflict doesn't just belong
1:03 to the people who appear to be in
1:05 conflict it belongs to the cult of the
1:08 community within which it's evolved
1:12 number four seek restoration of trust
1:18 and safety rather than punishment number five
1:19 five
1:20 try to meet with the parties
1:23 individually beforehand so we can
1:25 establish trust with them so you can
1:28 find out the meaning of what happened to
1:29 them and say you couldn't explain the
1:31 process if you're going to be followed
1:35 and check if they're willing to go ahead
1:38 number six who needs to be them in the
1:40 main meeting well ask the main
1:43 protagonists who needs to be there and
1:46 then invite those people to the mainland
1:50 number seven in the main circle focus on
1:54 hearing and understanding so support
1:57 each person to speak and to be heard
2:00 number eight when everyone has been
2:03 heard invite each person to take
2:06 responsibility for how they've acted
2:09 number nine finish with an action plan
2:13 and follow up later to check if these if
2:15 the action plan has restored trust and
2:19 safety that's it for now if you'd like
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2:28 monthly embassy tips and of course you
