0:05 [Music]
0:08 welcome to your new home at Hayden Homes
0:09 we understand the importance of not just
0:12 building houses but building homes that
0:14 stand the test of time that is why our
0:16 team is here to ensure your peace of
0:19 mind with our comprehensive warranty
0:22 coverage this video explains your home
0:23 warranty and offers homeowner
0:25 maintenance tips and
0:27 suggestions our one-year warranty is
0:30 effective from your closing date and is
0:32 designed to protect you and your
0:34 investment covering a range of items
0:36 that may arise in your first year of home
0:40 ownership here are some of the items
0:42 that are covered within the one-year
0:46 warranty structural items Plumbing HVAC
0:48 and electrical systems are covered under
0:50 the warranty this means that if you
0:52 encounter any issues with these
0:53 essential components of your home within
0:56 the warranty period we've got you
0:58 covered simply jump onto our website at
1:02 any time and submit a warranty request a
1:04 dedicated Hayden Homes representative
1:06 will reach out to you directly to
1:07 address your
1:10 concerns appliances are covered directly
1:13 through GE simply scan the QR code on
1:16 the appliance and schedule repair
1:18 service within
1:21 minutes additionally most all products
1:23 throughout your home including flooring
1:26 windows and Roofing just to name a few
1:28 come with an extended manufacturer's warranty
1:30 warranty
1:32 more information and links to those
1:35 products can be found on our
1:38 website drywall cracks nail pops and
1:40 floor squeaks are considered normal and
1:43 can be expected while these items are
1:45 typically not covered by our warranty we
1:48 will visit the home one time during the
1:51 warranty period to address these items
1:53 please take note as these items come up
1:55 throughout the year and reach out to us
1:57 by submitting a request online around
2:00 the 11th month of your home warranty [Music]
2:17 now let's discuss what's not covered
2:19 under our
2:22 warranty while we strive to provide
2:24 comprehensive coverage there are some
2:26 items that fall outside of the
2:29 warranty cosmetic items not noted prior
2:32 to closing such as paint touch-ups wall
2:34 dings flooring tears and scratches
2:36 countertop scratches and Appliance
2:39 damage to name a few homeowner
2:41 maintenance items such as caulking
2:43 furnace filters and cold weather home
2:46 protection and some other exterior items
2:49 such as Landscaping concrete including
2:52 concrete cracks pitting scaling and
2:54 other cosmetic defects and ponding of
2:57 water are not covered under our
3:00 warranty but don't worry there are steps
3:03 you can take to protect these items and
3:07 your home overall to ensure its
3:09 longevity here are some helpful
3:11 maintenance tips to keep your home in
3:15 excellent condition one regularly
3:17 inspect and replace cracked silicone
3:19 caulking around countertop backsplashes
3:22 sinks tubs and showers to help prevent water
3:24 water
3:28 damage two change HVAC filters at least
3:30 once a month to ensure Optimal
3:33 Performance and air quality if filters
3:37 become clogged your HVAC system May shut
3:40 down three adjust sprinkler settings
3:44 seasonally to avoid over and
3:47 underwatering four keep gutters Clean
3:49 and Clear of debris to prevent
3:52 backups five SEAL your concrete to help
3:55 protect against weather related damage
3:58 please note salts and chemical deicers
4:00 should never be used
4:03 six blow out your sprinklers in the late
4:05 fall to help protect your system from
4:07 freezing in the winter
4:11 months seven remove snow from your roof
4:13 to help prevent ice
4:17 dams and finally eight protect your home
4:19 during cold weather by covering
4:21 foundation vents with styrofoam blocks
4:24 disconnecting hoses from hose bibs
4:26 protecting hose bibs with insulated
4:28 blocks and in extreme cold weather
4:31 leaving faucet dripping and cabinet
4:34 doors open to prevent water lines from
4:37 freezing also check out our website for
4:40 howto videos and seasonal checklists And
4:42 subscribe to our blue thread newsletter
4:44 for more helpful
4:46 information at Hayden Homes we're
4:48 committed to not only building your
4:51 dream home but also ensuring that you
4:54 have an exceptional experience along the
4:57 way remember if you ever have any
4:58 questions or concerns about your
5:01 warranty coverage or Home Maintenance
5:03 don't hesitate to contact us we are here
5:07 to help our dedicated team is ready to
5:10 assist you every step of the
5:13 way thank you for choosing Hayden Homes
5:16 to build your new home we are honored to
5:18 work with you and it is our pleasure to
