Person-centred care is a collaborative approach where healthcare professionals partner with individuals and their communities to deliver coordinated, tailored care that upholds dignity, compassion, and respect, ultimately enabling fulfilling lives.
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What is person-centred care?
Person-centred care is where health and care professionals
work collaboratively with people using their services
and their communities.
But what does that actually mean?
It means that care is coordinated,
tailored to the needs of the individual and underpinned by
dignity, compassion and respect
and enables them to live a fulfilling life. Seems like a no-brainer,
don't we already do that?
Actually, it's not standard practice, but it should be.
Is it worth it?
In a word, yes.
Person-centred care can have lasting benefits.
There is evidence that it improves health outcomes,
care quality and patient experience.
On the professional side, it enhances staff satisfaction.
If we want to adopt it, fundamental changes to care are required.
So, how do we put into practice?
There are lots of things we can do to develop people's roles in health services
and to unlock their person-centred potential
to get health and care services working better together
and to help people to have the knowledge, the skills,
and the confidence to work differently with their health and the NHS.
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