Operations management is a discipline focused on optimizing the processes involved in producing and distributing goods and services. It encompasses a set of fundamental concepts aimed at enhancing efficiency, quality, and customer satisfaction within an organization.
Mind Map
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operations management is a field
focusing on efficiently and effectively
managing the processes that produce and
distribute goods and
services here are 10 basic concepts in
operations management that are essential
for understanding and improving
organizational performance first we have
Supply Chain management this encompasses
all activities involved in sourcing
procurement production and Logistics
management the goal is to create a
seamless flow of goods services and
information from supplier to customer
maximizing value and efficiency at each
step then we have lean
manufacturing lean is about eliminating
waste within a manufacturing system
without sacrificing productivity it
focuses on improving overall customer
value through continuous Improvement and
respecting the workforce the third
concept we will talk about is Total
Quality Management tqm tqm is a
management approach centered on quality
based on the participation of all
members of an organization in improving
processes products services and the
culture in which they work it aims for
long-term Success Through customer
satisfaction fourth just in time
production just in time is a management
strategy that aligns raw material orders
from suppliers directly with production
schedules it aims to reduce inventory
costs increase efficiency and decrease
waste by receiving Goods only as they
are needed in the production process
fifth capacity
planning this involves determining the
production capacity needed by an
organization to meet changing demands
for its products it ensures that a
business business has the optimal
resources needed to meet its current and
future levels of
production the sixth concept is project
management project management and
operations involves planning executing
and closing projects that achieve a
specific goal within a set time frame
and budget this concept is important for
launching new products improving
processes or implementing systems number
seven is process
Design This refers to the Strategic
decisions in manufacturing or service
operations regarding the production
process's overall structure and
components it involves tools and
techniques to design analyze and improve
core operational processes eth Inventory
management Inventory management is the
supervision of non-c capitalized assets
inventory and stock items it involves
overseeing the ordering storing and
using a company's inventory raw
materials components and finished
products the ninth concept is
forecasting oper operations managers use
forecasting to make informed decisions
about future inventory needs production
volumes and capacity planning it
involves using historical data and
Analysis to make educated guesses about
future demand the 10th and final concept
is quality control and Improvement this
concept involves the processes by which
companies review the quality of all
factors involved in production it
focuses on identifying defects or errors
in manufactured products and services
aiming to enhance the quality of outputs
these 10 Concepts represent the core of
operations management providing the
framework for operational efficiency
quality improvement and customer
satisfaction Mastery of these areas can
significantly impact an organization's
performance and competitiveness before
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