0:03 in a second I am going to undertake a
0:07 live sales interview the sales manager
0:10 is going to ask me a series of difficult
0:13 questions to assess my suitability for
0:16 the sales position I have applied for
0:19 therefore if you have a sales interview
0:23 coming up soon make sure you stay tuned
0:26 once the interview is over I will tell
0:28 you where you can instantly download my
0:30 brilliant script
0:34 sales interview answers okay here I am
0:36 about to give some topsc scoring answers
0:39 to some difficult sales interview
0:42 questions please take notes welcome to
0:44 your sales job interview please tell me
0:48 about yourself thank you for inviting me
0:50 to be interviewed for this sales
0:53 position today my name is Richard and in
0:56 recent years I have developed the right
1:00 mindset skills and qualities needed to
1:03 become a highly effective
1:06 salesperson I have a confident and
1:09 positive demeanor I communicate with
1:12 Clarity and I am a very good listener I
1:15 believe listening is one of the most
1:19 underrated skills in sales I have worked
1:22 in several positions that require the
1:25 ability to attract new sales prospects
1:27 build long-lasting relationships with
1:30 customers and also work toward a
1:34 achieving difficult sales targets I am a
1:37 high achiever for example in my previous
1:40 sales position I was praised by the
1:43 sales manager for my entrepreneurial
1:46 spirit and how I shared my sales
1:48 techniques with everyone in the sales
1:51 office whilst I appreciate you are
1:53 interviewing lots of candidates for this
1:55 sales position one of the things that
1:58 makes me stand out is my drive and
2:01 passion to continually improve I am very
2:04 competitive and I want to be the best I
2:07 can possibly be thank you for listening
2:09 to my introduction and I look forward to
2:12 sharing additional details in the
2:15 interview regarding my suitability for
2:18 this sales position okay thank you now
2:20 tell me why did you choose a career in
2:23 sales I chose a career in sales for
2:27 three reasons the first reason is that I
2:31 am a very sociable person and I thrive
2:34 when I am dealing with people I am a
2:37 people person who enjoys the challenge
2:40 of a difficult sales Prospect the second
2:43 reason I chose a career in sales is
2:46 because of the variety that comes with
2:48 the role there are many different ways
2:51 to sell to people and I enjoy the fact
2:54 that I get the autonomy to test new
2:57 sales techniques to help improve
3:00 conversion rates the third Reas reason I
3:03 chose a career in sales is because of
3:06 the opportunity to earn a higher than
3:09 average income if I do well I get
3:12 rewarded I have ambitious plans outside
3:15 of work and the only way I will achieve
3:19 my goals is if I do well for my employer
3:22 that's great to hear now tell me what
3:26 motivates you I am a goal oriented
3:29 person who must have something to work
3:31 towards I get bored easily which I
3:34 believe is one of the best traits to
3:37 have in sales because I am always on the
3:40 go I am looking to improve and I am
3:44 motivated by challenging sales targets
3:46 as I briefly mentioned in my previous
3:49 answer I have goals outside of work and
3:52 I am highly motivated by these I am
3:55 saving up to buy my first house and have
3:58 set myself a deadline to achieve that
4:01 goal I will only achieve the goal if I
4:05 work hard and commit myself fully to my
4:08 work okay Richard what the most
4:10 important skills and qualities needed to
4:14 work in sales there are eight essential
4:17 skills and qualities needed to work in
4:20 sales confidence and resilience are the
4:24 first two you must show confidence in
4:26 the products and services you are
4:29 selling and also demonstrate resilience
4:32 when things are getting tough you need
4:35 drive and a passion for sales if you are
4:39 not self-motivated or naturally aligned
4:42 to a career in sales it will be
4:44 difficult for you to meet your sales
4:47 targets being a people person is another
4:50 important quality each Prospect is
4:53 different in terms of their needs
4:57 objections and motivations a competent
4:59 salesperson will be able to quickly
5:02 establish what each of those things are
5:04 effective communication is one of the
5:08 most important skills needed to work in
5:11 sales communication is not just about
5:14 how you speak it's about how you listen
5:18 and ask relevant questions other
5:20 essential skills and qualities needed in
5:23 sales include taking responsibility for
5:25 your professional development because in
5:29 sales you cannot afford to sit still
5:31 there is always something new to learn
5:34 and finally you need in-depth knowledge
5:37 of your products and services so you can
5:40 sell them to your sales prospects and
5:43 also answer any questions they might
5:46 have okay next question what's been your
5:50 most successful sale my most successful
5:53 sale was when I first started working in
5:56 sales it was my most successful sale
5:58 because I was
6:01 inexperienced I was was trying to sell a
6:04 servicing contract to an important
6:06 client that would be worth thousands to
6:10 my employer over a 5-year period despite
6:14 being new to sales I was Keen to impress
6:16 before speaking to the client I prepared
6:20 myself well I researched their company
6:23 established how the servicing package
6:25 could bring a financial benefit to their
6:28 business and I considered the possible
6:31 objections the client would use I was
6:33 not pushy in my sales approach but
6:36 instead I asked the client numerous
6:39 questions about how I could help them to
6:43 improve operational efficiency in all it
6:46 took me two challenging phone calls and
6:48 one face-to-face meeting to close the
6:51 sale I learned a tremendous amount from
6:55 that experience especially in respect of
6:57 asking the client the right questions
7:00 not being pushy and making sure the
7:03 value of the product I was selling far
7:06 outweighed the cost of purchase sales
7:08 are down in our company what would you
7:12 do first I would analyze the reason for
7:15 the drop in sales getting to know the
7:18 root cause of the sales drop would be
7:21 essential is it because we are not
7:22 giving our customers what they need
7:25 anymore is it because my sales approach
7:28 is no longer effective or is there a
7:31 seasonal reason for the sales drop it
7:34 might also be that our closest
7:36 competitors have a new product or
7:39 service that we need to compete with
7:41 once I had established the reason for
7:44 the sales drop I would use an Innovative
7:47 approach to increase them again I would
7:50 assess what our closest competitors were
7:53 doing to drive sales and also assess
7:56 where our target audience was for
7:59 example if they were online I would use
8:02 a combination of Google pay-per-click
8:04 adverts and Facebook and Instagram
8:08 adverts to reach our target audience I
8:11 would then test all online adverts to
8:14 make sure the return on investment was
8:17 strong and finally I would consult my
8:19 co-workers in the sales team to
8:22 ascertain what ideas they had based on
8:26 their experience to drive an increase in
8:29 sales again okay thank you you can ask a
8:31 new sales Prospect three questions which
8:35 questions would you ask and why I would
8:37 ask them the following questions the
8:39 first question would be what are the
8:41 biggest challenges right now in their
8:44 company and what do they need to
8:46 overcome them the second question would
8:50 be what results do they want to achieve
8:52 and the third question would be what's
8:55 the criteria for making a buying
8:57 decision in the company and who will
8:59 make it now the first question question
9:02 allows me to ascertain a solution to
9:05 their problem which enables me to then
9:07 sell the benefits of our product or
9:10 service the second question allows us
9:13 both to focus our thoughts on their
9:16 desired results if I can prove to them
9:19 that the results are achievable with our
9:21 product or service it makes it easier
9:25 for them to justify the spend and
9:28 finally the third question I need to
9:29 understand who is going to make the
9:32 decision to buy in the company on what
9:35 the potential barriers might be okay
9:38 great thank you how would you build
9:40 rapport with a sales Prospect I would
9:43 build rapport by asking relevant
9:46 questions listening to the Prospect and
9:50 also trying to build a common connection
9:53 that was outside of sales talk prospects
9:56 and customers are intelligent and they
9:58 know when they are being sold to
10:01 therefore it is important to ask the
10:04 right questions and to demonstrate that
10:06 you are able to make a difference to
10:09 their challenge or situation listening
10:12 is a skill that has become forgotten
10:15 amongst many sales Professionals in
10:18 sales we like to do the talking but in
10:22 my experience listening is more powerful
10:24 while a prospect is talking I will
10:27 listen and look for clues that will
10:30 enable me to close the same quickly
10:32 establishing a common connection with
10:35 the prospect is a great way to build
10:38 trust quickly and it enables the lines
10:42 of communication to really open up next
10:45 question how do you handle sales
10:48 objections first I would ascertain the
10:52 objection before creating a solution
10:54 that meets the client's needs for
10:56 example if the client stated that they
10:59 were not interested I would create
11:03 interest by sharing a short story of how
11:06 the product had benefited others if the
11:08 client said they didn't have the money
11:11 or the funds I would focus on how the
11:13 product would save the money in the long
11:17 term and provide evidence if the client
11:19 said the product or service was too
11:22 difficult to use or Implement I would
11:25 offer to arrange for its implementation
11:28 in their company while providing ongoing
11:29 support and finally
11:32 if the objection were that they needed
11:34 more time to think about it I would
11:36 provide them with specific facts and
11:38 figures of how the product would
11:41 overcome their problem and then ask them
11:43 what the best time and date would be for
11:46 me to contact them again in the near
11:48 future that's the end of your sales
11:51 interview do you have any questions
11:54 thank you I have just two questions I
11:56 would like to ask please the first
11:59 question is what qualities do the top
12:02 performing salese have in this company
12:05 and my second question is what are the
12:07 biggest challenges the sales team is
12:10 currently facing okay so there you have
12:14 it brilliant top scoring answers to
12:17 difficult sales interview questions now
12:19 the next thing to do to accelerate your
12:22 learning even further is click that link
12:24 right now in the top right hand corner
12:27 of the video head straight through to my
12:29 website pass myy interview.com
12:32 and you can instantly download my full
12:36 set of 17 scripted answers to difficult
12:39 sales interview questions you get all of
12:42 the answers I just gave in my interview
12:46 plus additional top scoring responses
12:49 click that link right now to get all of
12:51 the answers also please make sure you
12:54 hit that subscribe button give the video
12:57 a like and make sure you connect with me
13:00 on LinkedIn I'm have put my LinkedIn
13:02 Link in the description below the video
13:05 it is always an honor and a pleasure to
13:07 connect with like-minded professionals
13:10 such as yourself thank you very much for
13:12 watching and I wish you the very best
13:14 for passing your sales interview have a
