0:03 All right. So when she came back to the
0:05 house and then she said, "What's your
0:06 assignment?" And I brought it here. And
0:08 she read the whole thing. And after she
0:10 was after she was done reading this
0:12 thing, she was like, "Oh, this is
0:14 close." And I was like, "Yes, this is
0:15 what I believe the world will look
0:16 like." And I asked her a question. I
0:18 said, "Will human beings still be
0:20 indulgent?" I still remember that question.
0:21 question.
0:24 And that's that question still rem today.
0:26 today.
0:29 Will human beings be
0:31 think about you?
0:34 you? Well,
0:36 Well,
0:37 what I want you to understand that's why
0:41 I'm happy that the other speaker
0:43 that he spoke about the fact that
0:47 technology is not a complex scope that
0:49 like most of us understand it today.
0:51 Technology is simply anything that
0:54 people invent that makes life easier,
0:58 better and run faster. Okay? And so when
1:02 a h was made in those times for the very
1:03 first time that they bought they made a
1:06 h when people saw the h they like oh my god
1:08 god
1:10 this is the how when you how many of you
1:12 were excited when you first used tragic
1:15 or any generative AI you put a thing
1:17 here you're like wow this is amazing
1:19 that's what happened when they first saw
1:22 a hammer you're like oh my god there is
1:26 a metal stuck to something and now if I
1:30 hammer W or maybe a nail clipper. All of
1:31 a sudden, people are amazed. The person
1:34 who invented it at the time was a B.
1:38 Trust me. And so technology in its any
1:40 technology that is invented in its
1:43 dispensation always has a wow factor.
1:45 Okay? And so it's the same thing that we
1:48 experiencing with AI. AI or any
1:50 technology as a matter of fact is only a tool.
1:52 tool.
1:55 Okay? Okay. And the moment we become
1:58 scared of using technology, we
2:00 automatically become a fool.
2:02 Can I
2:04 >> can I say that?
2:07 >> Can I? Okay. Technology is a tool. And
2:09 the moment you become scared of
2:12 technology, you automatically become a
2:14 fool. And so what we are supposed to do
2:17 is this. We are supposed to then embrace
2:19 technology and use it as a tool for
2:22 change. And that's where the entire
2:27 human factor comes into play. >> Okay.
2:28 >> Okay.
2:31 Thank you. So the world has changed and
2:33 it keeps on changing. And so what we
2:35 need to do right now is that we need to
2:37 understand what the future of work holds
2:39 for us. Okay?
2:41 We need to understand what the future of
2:43 work holds for us. Now I'm a public
2:45 speaker. I'm a full-time public speaker.
2:47 I go around training companies. I go
2:49 around training staff with people. I'm a
2:52 human capital expert and so I build a
2:54 lot of people. I train some top
2:56 organizations and I train some top
2:57 leaders in different fields and I've
3:00 done a lot of speaking engagements. Now
3:02 the thing is this I get to interact with
3:04 a lot of people when I get to my work
3:06 involves a lot of research and so I kind
3:09 of have to understand what we need to do
3:11 in order to be able to survive in the
3:14 future of life. And so
3:17 and so there was a study from 1918 from
3:20 Har okay and the canopy foundation and
3:24 they found that technical skills okay
3:28 only contribute to 15% of dogs success
3:32 while soft skills contribute to 85% of
3:34 job success.
3:37 Now for clarification the soft skills
3:39 are the forever skills that I'm talking
3:42 about and you see what are technical
3:45 skills. Technical skills are simply the
3:47 specific abilities that you use to
3:50 perform a particular task probably using
3:54 a software a tool or okay that's what a
3:57 technical and a soft basically the
4:00 personal attributes that you you
4:02 basically just exercise in order to be
4:07 able to survive or it basically enables
4:09 you to be able to work better or fry
4:12 better. And so 15% more the technical
4:14 skills. For example, if you were a coder
4:16 and you're going to code in probably
4:18 Python, that's the technical skills of
4:21 particular ability or specific ability
4:23 and it only contributes 15% of your dog
4:26 success. Just imagine you see the thing
4:28 is this your technical skills will get
4:30 you inside the job or will get you get
4:32 you a job but will never keep you inside
4:34 of the job. Okay. What keeps you
4:36 something called soft skills. Somebody
4:37 say soft skills.
4:40 >> Okay. And it contributes to 85% of your
4:42 jobs success.
4:44 So what I want you to do is this. First
4:46 of all, just so that you are able to
4:49 then understand what soft skills are. I
4:51 want you to think of soft skills as how
4:53 you work and think of technical skills
4:56 as what you can do. Don't ask what can
4:58 you do. Most of the time they asking
5:01 about your technical but if if somebody
5:04 ask you so how you are like most of the
5:06 time they're talking about how you are
5:08 in terms of your personality in terms of
5:10 how you're able to grace others that's
5:14 what you call soft skills okay and so
5:17 the whole thing is this how all say this
5:19 technical skills are temporary but soft
5:22 skills are
5:23 technical skills [Music]
5:26 [Music]
5:29 >> and So soft skills are what I call the
5:31 forever skills. And so it's with that
5:34 that I want to be able to teach you the
5:37 three most critical soft skills that you
5:40 need to be able to survive or gain an
5:43 advantage in a technical world. It is
5:46 what I call the SS treaty. SSD stands
5:49 for soft skills, but it also stands for
5:52 smart survival. It also stands for
5:54 sustainable success.
5:56 Why do I say smart? Because we are
5:58 living in a time whereby some people are
6:00 scared that AI is going to take better.
6:02 So how can you be able to survive
6:04 smartly or how can you be able to create
6:07 success that is sustaining
6:09 and so that is what the SS training is
6:13 for. It's a threepart formula or a
6:15 threepart thing that I teach people as
6:17 to the three main soft skills that you
6:18 need to learn. Now there are a lot of
6:20 soft skills okay there are so many
6:22 different soft skills that you can
6:24 always learn or easily develop to be
6:26 able to write in your workplace but
6:27 there are three of them and these are
6:29 the three that that is going to make you
6:31 in the sense trust me now let's break
6:34 this down briefly okay first of all I'll
6:36 start with communication and I I chose
6:39 the first one experience here I'm being
6:42 biased now now there are two types
6:45 before I put that okay now the thing is
6:48 this right each of these These three
6:50 skills all right have different functions.
6:52 functions.
6:54 Each of these three skills have
6:56 different functions. Communication
6:59 Communication
7:02 communication is simply for connecting.
7:05 All right? So your ability to connect is
7:08 what communication is. Then creativity
7:11 is your ability to create and then
7:13 emotional intelligence is your ability
7:16 to be able to care.
7:18 So three C's communication will help you
7:21 to watch connect. Creativity will help
7:24 you to watch create. Emotional
7:26 intelligence will help you to what? Care.
7:27 Care.
7:30 >> All right. So connect say after me. Connect.
7:31 Connect. >> Connect.
7:32 >> Connect. >> Create.
7:33 >> Create. >> Create.
7:33 >> Create. >> Care.
7:34 >> Care.
7:37 >> Three things. And so that is what the
7:40 SST is all about. So let's just break
7:42 this down.
7:45 Communication. Now when you think about
7:47 communication most people just limit
7:49 communication to a particular scope but
7:52 communication comes in two forms. There
7:53 is something we call onetoone
7:55 communication something called one to
7:57 many communication and this is what is
7:58 going to help you to be able to stand
8:01 out in the job market or whether in the
8:05 future of work especially with AI and
8:07 all of these automations and technology
8:10 replacing all of the technical skills. I
8:12 mean now you could just type I know I
8:14 know a lot of people who used to be
8:16 copyriters okay they used to actually
8:18 charge for writing copies on websites
8:22 and all of that now with AI you can be
8:24 one of the best copyriters in the world
8:25 all you need to do just put in a
8:29 beautiful nice and happy even now I
8:31 remember there was this time one of the
8:34 graphic designers in my company she was
8:37 she was supposed to do a flyer for me
8:40 and I couldn't get What I did was I put
8:42 on generative AI and literally just
8:46 going that I needed literally and I was
8:49 like wow this is amazing is taking her
8:53 job small she's these days it might not
8:55 take her job away and so that's the
8:58 importance of the whole thing is that
9:01 soft skills are the things that AI or
9:03 automations or emerging technologies
9:05 cannot take away from you that's why
9:08 they are forever skills and so there are
9:09 two types of communication One to one,
9:11 one to many. So one to many is what you
9:13 call public comic speaking. It's one of
9:14 the things that you want to be able to
9:17 learn because this human beings are the
9:19 ones going to create the technologies
9:21 that are going to create and shape
9:24 future. Okay? And how when you create
9:25 something like that, you're supposed to
9:27 be able to help humans to be able to
9:30 understand the importance, okay, of that
9:32 technology so that they can understand
9:36 how it how it creates an advantage in
9:38 their lives. Okay. And so that's what
9:39 communication gap for you. It gives you
9:42 the ability to be able to communicate or
9:45 to be able to connect that importance of
9:48 that technology to the human essence.
9:49 And so that's what communication is
9:51 about. Let me move away from that. So
9:52 one thing that you want to do is that
9:54 you want to be able to master
9:56 communication. You want to be able to
9:57 master onetoone communication. How you
9:59 able to talk with one another. You want
10:01 to be able to learn how to be able to
10:03 then use very precise language or use
10:05 something I call collective language. If
10:06 you're a leader here, one of the easiest
10:08 tips to use I don't use something called
10:10 collective language. Sometime collective
10:12 language and individual language.
10:13 Collective language is when for example
10:15 if I'm trying to distract somebody to do
10:18 something one instead of saying please
10:20 can you do this I'll say can we do
10:22 something about this these are some of
10:25 the little things that AI sometimes will
10:27 not understand and communication when
10:28 you master this you have this thing that
10:31 comes with let's move on to creativity.
10:32 Creativity is the thing that you need to
10:34 be able to create stuff. Okay, if you
10:36 want to be able to keep the future of
10:38 work going, we need to be able to start
10:39 creating plates or we need to be able to
10:41 create things. And creativity is what
10:42 helps us do this. Now, the thing is
10:44 this, most people think of creativity
10:48 and they think of they think of when
10:49 they think of creativity, they think of
10:51 this one thing. Creativity is all about
10:54 thinking outside of the box. Now, that's
10:56 not that creativity.
10:58 Creativity is not just about thinking
11:00 outside of the box. is something about
11:02 thinking outside of the box and also
11:04 making do with what's inside of the box
11:07 and also even creating the box when the
11:09 box is not there. That is what
11:11 creativity is.
11:13 >> So creativity is not just out of the box
11:16 the ability to think of inside a box and
11:18 even create the box when the box is not
11:20 there. That is what creativity is and
11:22 that is what's going to shape our future
11:24 and it's a soft skill that you need to
11:25 be able to learn about. There are ways
11:28 to be able to sharpen your creativity.
11:29 Now let's move on to emotional
11:32 intelligence. Emotional intelligence I
11:34 saw this research several times on my
11:39 work and now 58% of of all jobs success
11:43 literally comes from promotional effects
11:45 according to the things international.
11:47 And so the whole thing is this. If you
11:50 want to be able to survive in your
11:51 workplace, if you want to survive in the
11:53 future world, you're going to be working
11:55 with no matter what because technology
11:57 is a tool. No matter what you're doing,
11:59 technology is just we are going to be
12:01 working with other humans. As one other
12:03 speaker said, it's about collaboration,
12:05 not competition. So we not competing
12:07 with the technology. We're going to be
12:08 collaborating with the technology to be
12:11 able to advance the volunteers of work.
12:13 And so emotional intelligence is what
12:15 gives us the ability to be able to
12:18 understand the emotions of other people.
12:21 Now you be underrated for two. You go on
12:22 into your office and then your boss
12:25 tells you something nasty and you're
12:26 angry and then you don't know what to
12:30 do. Just I don't know your boss or do
12:31 something. Okay. How many of you have
12:34 ever gotten angry as one of your fellow
12:37 workers or fellow mates in good work or
12:38 something like that? How many of you right
12:41 right
12:44 everybody right your names there? It's
12:47 the list right now. Now that's also all
12:48 emotional intelligence. You need to be
12:50 able to understand sometimes you need to
12:52 be able to develop that everything
12:53 that's going to help you actually thrive.
12:55 thrive.
12:58 >> So these are the things communication
13:00 creativity emotional intelligence and
13:03 once you have to be able to then be indispensable
13:06 indispensable
13:09 I'll just say just add one more to your
13:11 communication. You see there's something
13:13 called the tower of how many of you
13:14 might not heard that. Okay. Now the
13:18 tower of babel shows why communication I
13:20 believe is going to be the cause of all
13:22 of these things and the whole thing is
13:25 in the tower of they were building this
13:27 big tower and while they were building
13:29 the tower they were building it they
13:32 were successful however one thing
13:36 happened to them there was a switch
13:37 and all of a sudden they couldn't build
13:40 it again that means that once a switch
13:42 to communication when communication goes
13:44 off we cannot be able to creates the
13:46 picture of black
14:09 and that's all we have for you. So thank
14:11 you once you have this we're going to be