Ethical dilemmas are an inevitable part of professional life, requiring individuals to be prepared with knowledge, self-awareness, and a consideration of all stakeholders to make the right choices.
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let's be honest even the most honest
truthful and ethical person will find
him or herself in the midst of a
full-blown ethical crisis at some time
in his or her career it is an
unfortunate yet inevitable event from
which no one escapes although you can't
hide from ethical dilemmas you can do
something to prepare yourself the first
step is to become aware and equip
yourself with knowledge and skills so
you'll be ready to handle whatever comes
your way so let's start with the
question what is ethics
well ethics are the basic moral ground
rules by which we live our lives we all
have either we have good ethics or bad
ethics you can't be devoid of it of
course you can have really really bad
ethics but that in itself is a form of
ethics it all has to do with our
conscience our conscience that more of
self awareness of our behavior that
tells us when something is right or
wrong the question is what do we do with
it especially in the workplace well
despite your level of good ethics you
come to work and your employer has
certain specific expectations of you
such as playing by the rules obeying the
law being honest in your behavior and
speech to look out for the company's
best interest and to show respect for
property and people these are the basic
so where do workplace ethical dilemmas
come from understand that ethical
dilemmas are everywhere the workplace
provides no shortage of ethical dilemmas
to test your ethical decision-making
skills they lie in the way you deliver
service or respond to crises how you
react to the policies and practices of
your company the choices you make
personally and in team situations how
you fulfill your obligations to
co-workers and customers how you present
your company and its products to
customers and shareholders how you deal
with outside agencies contractors and
vendors remember that everyone is
watching your ethics are always on
display to others be aware and careful
of course ethical dilemmas come in all
shapes and sizes some ethical dilemmas
are issues of consciousness while others
come from outside your sphere of
influence whatever kind of ethical
dilemma is each one has its own twist
and strategy for getting through it
first there are issues of conscience
such as should I call in sick or go to
the beach should I use the photocopy
machine or my personal project should I
use my computer laptop or my second job
can i pocket a little extra cash by
pledging the travel expense report that
no one seems to notice of course some of
these issues have few stakeholders and
others that many stakeholders such as
should I keep quiet about an
unnoticeable but costly manufacturing
mistake when everyone else seems to
ignore inflated sales and financial
numbers do you report it will just go
with the flow do I report harassing or
intimidating behavior of Supervisors or
others that can make trouble for me for
all these ethical dilemmas there is
usually a right and wrong answer an
ethical option and an unethical option
it may not be so easy because we have
strong needs and feelings as well as the
ability to rationalize and make excuses
to get what we want but you do have
freedom of choice to make the wrong or
right decision and you are obligated as
a functioning member of society to make
the honest choice for some of the consequences
consequences
this is why we have lost police and
jails we choose to obey and play by the
rules or face punishment
it's our conscience and our choice [Music]
the other kind of ethical dilemma comes
from outside your sphere of influence
you didn't ask for them and you've done
little if anything to encourage them
examples might be my boss is making lewd
sexual remarks in advances I work with
someone who can't tell the truth our top
management is corrupt and arrogant a
customer's always asking for special favors
favors
I am pressured to cover up for the
mismanagement of my supervisor I am
being isolated and discriminated against
for my views for these kinds of ethical
dilemmas you need strategy and a system
to help your ingenuity experience and
character may get you so far
but what you need are strategies that
regardless of whether you're dealing
with issues of conscience or with issues
outside your sphere of influence you
need to consider the stakeholders
stakeholders are all the people and
parties who have some connections to
your problem or situation you may not
think about the stakeholders who are
connected to your ethical decisions
because it's so easy to think only about
yourself interests and survival in an
ethical crisis but you are not alone
your decisions oftentimes have
consequences and stakeholders far beyond
what you initially considered so who are
the stakeholders well there are the
receivers these are the people who are
on the receiving end of your ethical
decisions third parties these are
individuals groups departments and even
communities that are affected by our
decisions the workplace environment and
culture because ethical decisions don't happen
happen
and can have a profound impact on
everyone and of course you physically
emotionally and spiritually
remember your career reputation family
safety and security are at stake it is
sobering to think about all the
stakeholders who are affected by your
ethical decisions you may not have
intentionally intended to hurt anyone
else or drag them into a crisis but you
did don't just assume that your
decisions will have no consequences
beyond your tiny world think about all
the stakeholders before you act not just
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