This content provides a comprehensive guide to passing the ACCA Strategic Business Leader (SBL) exam by breaking down the strategic management process into analysis, choice, and implementation, emphasizing practical application to case studies.
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for the whole strategic business leader in the ACC exam is all about three things now in this
video I'm going to be telling you how can you pass the SBL in very simple steps with my own
summary firstly we've got the analysis when we are setting up the strategy now strategy is never
about the to-do list it's all about thinking about how to win your competitors and then you will make
different choices and finally you will need to implement your choice now with regards to analysis
in the SBA exam we are particularly focusing on firstly the position audit for example using the
SWAT analysis and then we will need to look at the concept of a corporate strategy for example how
we're going to be dealing with all the companies within the group and then we will need to make
strategic choices firstly we need to determine the direction of a business for example using the
unsoft growth wector Matrix for example where not we are thinking about to introduce a new type of
product and then we'll need to decide the methods that we can grow our business for example using
the merges and acquisition which means to buy another business or the Strategic alliances and
then when we are thinking about to expand overseas now we will need to think about the international
market for example whether or not we would like to export our product to another country and
after that when talking about the implementation or the to implement our strategy there are two
particular broad areas that we need to think about now firstly generally if I use that term that
when we are implementing a Str we need to think about firstly perhaps we are treating it like the
project so project management will be our starting point now doing something new that means that we
are managing our change or change management and we need appropriate culture and Leadership
to support the new things that we are doing which means the culture and Leadership and then we'll
also talk about the corporate governance So within the corporate governance it's all about talking
about the board of directors and the relationship with different stakeholders so at the same time we
also need to look at the risks management and of course that's factor in to the internal control
system of a given business that's important and finally the corporate reporting issues in the SBO
EX so corporate reporting issues for example the integrated report sustainability report the pros
and cons and the content within there and even the audit scheme for example the Emil scheme for
example now after look at the general stuff related to strategy implementation the final
area will be specifically to ITV department or the function in turn and of course in our business so
we have got four example the marketing department and we'll need to focus on quite a few things
from there and then we've got the eprocurement specifically in your syllabus that we need to
look at related to the Upstream supplying chain in relation to the supplier relationship and then to
the HR we will be looking at the talent management of Housing manag and even the it or information
technology there and of course in my section today I would like to go through the basis so
you can have an better understanding of the syllabus areas so I'm not going to be going
into that much further for the obvious things so what I would tend to do is to give you a better
idea so you can apply the key points in the actual exam now let's start off by looking at
Thursday to analyze our current position of the business before we make any strategic options or
choices if you like now let's get started when we talk about this strategic analysis or we can call
it as the analysis stage which means the stage number one when we are setting up the strategy
basically there are two things that we need to look at firstly we need to check or we can call
it as the audit our current position for example using the swap analysis now swap standing for the
strength and weakness opportunities and threats of Any Given business so I would say that the
SWAT which means the snw will be the internal part within a business now when we are talking about
the internal parts of the business we'll need to look at whether not we've got the resources
there for example here for Global APC we've got tutor for example Steve Chun expert tutor in SBO
and then we've got our own study material at the same time the expera know how to teach so
this is what I mean by the competency now if I were to combine all of these
which means the resources and competency now that becomes our strategic capability now I'm
capable of teaching Acca and helping students pass now if I can consistent
name beats my competitor so that would become my competitive Advantage now in the exam if you are
required to analyze the competitive advantage of Any Given businesses you will need to find out the
resources competencies and to comment on whether or not you can consistently beat the competitor
now with regards to the competitive advantages there now what I would suggest my students to
do is to focus on these three things so firstly you can use the model provided by Acca called
r model r i n now V standing for whether not we can consistently provide value to
our customers so if the answer for that is yes we can beat the market or beat our competitors
secondly we'll need to look at the ways that we can achieve competitive advantages so for
example being the course leader within the industry so we can charge a lower price and
to beat our competitor alternatively we can be a product differentiator or to differentiate
ourselves from mods from our competitor in terms of our product in terms of our processes and even
in terms of our services and then we could use the lockin strategy for example becoming the
industry standard within our industry of examples such such as what Microsoft has been doing and
after that we also need to examine where not we've got competitive advantages to see our activities
within the business now here I like to use the model from your syllabus is called the porters
value chain analysis now Port of value chain analysis simply devides the activities within
the business into the primary activities and the secondary activities so what that means is we need
to look at for example within the primary activity we need to look at where not the
business marketing campaigns are effective where not the business can provide sufficient after sale
support to the customers after the customer buy the product but that should be supported by the
secondary activity for example where not the human beings are there for example where not
we can manage our staff quite well alternatively where not we've got sufficient budget to support
our operations so that's very very important now after a look at this of course the syllabus then
look at the relationship between the vol value and the selling price they we like to charge
our customer so according to a particular model within the Acca syllabus is called the Strategic
clock now what do I mean by strategic clock is that strategic clock Theory suggests that the
value of a product or service that you provide to your customer should be matching with the selling
price that you're charging them there's no point in simply increasing your selling price without
increasing the values that you provide to your customer so if this is not the case of course
the strategy is likely to fail now when looking at the opportunities and threat we are talking about
the external environment okay of a of a given business now what we tend to do is that we will
look at these two issues okay within the external environment so firstly the environment itself we
can classify that into the micro environment for example we are looking at whether or not
the industry is profitable now when looking at where not the industry is profitable I would like
to use a model for this is called the porters Five Horses model for example I would like to
use my own M monic for this in Mel like the CCC SS now CCC SS standing for the existing and new
competitors customers suppliers and substitutes now if their power will be quite high this
would decrease our profits that we should have earned within this industry so we will need to
think about ways to reduce their power instead alternatively we will need to look at the macro
environment so macro environment would like to use a mimic or the model for this is called the
petel model so in other words will need to see the impact from the political whether not they
increasing their taxes whether not the economy is good if this is not the case we may need to think
about a decrease our selling price we'll need to look at the impact from the social culture
technological environmental and the latest laws and regulations impacting on business
operations there business decides to expand its operations overseas which means the third type
of environment I would like to use the model from Michael Porter Porter's diamonds model now what do
I mean by Porters diamonds we need to see whether or not my business would be so competitive if I
would to relocate my operation in a Target country so we will need to see where not we've got the
necessary factor of conditions in there and we not for example we've got necessary staff to support
our operations and whether not we can compete with our local competitors and whether not we could get
well with the local government now after look at these three envirment the next thing we need
to look at the second issue that if we fail to assess the environment quite frequently this will
lead to something called the Strategic drift now you can think about the famous example like the
uh for example noia company okay not introducing a competitive product to compete with apple many
years ago now usually the Strategic gift would go through these four stages which means one
two three and four there now the stage number one will always be there will be little change in the
external market now this to change in the external Market we are focusing on the micro enironment as
well as the macro enironment so sometimes will be the overseas market now if the management
team members did not decide something needs to be done urgently that causing drift which means
that it will continue its own way to operate the business but still revenue and profit falls down
down now in the stage number three management may decide to launch additional new product or
services but not dealing with that drift so which means the floss which means don't know what to do
now if transformational change which means the large change is not done the business will fail
which means the final stage will be the transformational change is needed now what
we tend to do of course we need to advice to the examining team that in order that we avoid
that strategic gift what we need to do is two things firstly we'll need to build a learning
organization now when I talk about this in the exam in my course that the learning organization
we will need to do two things firstly we will need to assess the external environment more frequently
and that'll certainly be our starting point we'll need to note that any changes and make sure that
we adjust our culture to try new things and we'll need to recall the problems that we may be facing
we need to train our staff of how to solve the problems now if you get these points in your exam
absolutely F will score your marks at the same time we'll need to do scenario planning so that's
very very important we'll need to plan the worst case scenario for example for example we will need
to consider the risk of the factor happening for example the legal Factor may change and then we
will decide any particular response related to that as well basing on the risk impact so if the
risk happening of course the business will suffer and we will need to deal with that appropriately
now if you get these right I would say that the position a they absolutely find that but that's
not enough when we're analyzing our strategy it's important that you decide that from the group
levels point of view in the second category it's all about the corporate strategy now corporate
strategy in this paper usually will be given for example in a mission statement and the industry
that the company is curing in however from the exam's point of view there are particularly two
areas that you need to watch out for firstly we will need to answer a question that how the
headquarter can out value to the Strategic business unit so I would say lat that think
about a parent and a child so for example how you are helping your child perhaps you may be using
the portfolio approach which means that you like to set up a target for your child that your child
go through an exam and you set to the Target that you will need to achieve at least 70 marks so if
that's the case okay I will rev you if this is not the case I will punish you now this is what I mean
by the PO portfolio managers approach especially that is suitable to a business with lots and lots
of industries that different subsidiaries will be operating in within the same group which means
that this is known as the hands off approach for example and then we can see the Synergy manager
approach so which means that we encourage the different subsidiaries or companies within the
same group to collaborate with each other usually acting as a supplier directly selling PCT services
to another one within the same group alternatively we can use the parental approach so which means
that I would like to use the hands own approach so this means that I would like to share my own
resources from the parent or the parents company's point of view which means in a headquarter for
example I like to allocate my finance expert to your company to help with your Finance part now
the second category within the Corpus strategy will always be the Boston Consulting Group or
the BCG Matrix that's very important now when analyzing different subsidiaries within the group
before we suggest What policies that we need to deal with the step number one was certainly
to answer and to calculate the relative market share so for example I would like to take our
own company's market share over the competitor's market share if that ratio is more than one I
would say that it's high market shap and then I will need to determine the market growth in
the industry and to see the revenue growth in that industry usually we compare that rate with the GDP
growth rate in that country if it is higher than the GDP growth rate it is high market growth and
of course we need to decide which category that the company is in and our aim certainly be the
couch cow so it can help us generate lots of cash but if not star high growth and high market share
if not Problem Child which means the question mark if not the thin dog now what we need to do
is to decide what policies that we should be doing with regards to it to be this category
in turn we need to think about whether not we should keep the existing company keeping up for
example last year that I invested 1 million in the marketing campaign this year still be the
same alternatively I mean need to think about to divest it which means to sell it instead because
I think that's the fol or I think that's the question mark and I have no capability at all to
operate in that business any longer alternatively I would trying to think about the build it because
our aim is to turn that category into the cash C so therefore I may be thinking about to increase
our marketing spend in that for example perhaps we may be reducing our marketing spend and that's
known as the Harvest strategy now of course if you know all of these areas Strate analysis absolutely
fine almost covering the whole syllabus of Ed now let's move on now the second part within the SBO
of course as I said is to make strategic choices because we analyze our position everything looks
fine and then we need to make a choice whether not we should buy another business however when we
are talking about the Strategic choices as I said before there are three areas that we need to look
at okay in this paper firstly we need to look at the direction of the business now I would like to
use the unsoft growth R to mat for example perhaps I'm going to be penetrating the market for example
here a global APC we operate our business for many years providing high quality online Acca courses
we did not change our product category quite a lot and we are focusing on the AC student so it seems
to me that we are using the market penetration strategy although of course all of our courses
are updated per the latest syllabus but still the same product there because that's just to be the
Acca online courses for example alternatively we may be thinking about to develop our new
market which means the market development for example we may be attacking the non-aca student
or the other CA or the CPA student to become an Acca student alternatively I can develop a new
product instead of offering the ACC online courses perhaps we may be offering such as the uh simma
courses and something like that alternatively we can diversify our business for example I would
like to enter into the mining industry at some point the future for example and of course in
terms of the diversifying your business you're focusing on different product and that means it
will be quite risky in terms of your Marketing in terms of your R&D and you're focusing on the
different group of customers so this is why the marketing way would need to change substantially
and that would be the most risky option now in terms of risks I would say the penetration
risk Market moderate product higher risky than Market option diversifying your business is the
most risky one and of course in the exam this is not important all you need to think about is that
point out to the exampling team from the case information what risks for it to the option in
turn and after that you will need to think about the methods that you need to GR grow your business
so for example in this paper particularly there are three ways that we can grow a business for
example using the organic growth so in other words we would like to build our Factory on our own
alternatively to buy another business directly if you see the barriers to entry into that industry
perhaps is governed by the government restrictions set by the government for example related to the
capital requirement perhaps the Fest way or the quickest way that they can enter into that
industry is to buy an existing one however the downside will certainly be you need to pay premium
alternatively cultural cashes where integrates that business into your firm alternatively you
can use the Strategic Alliance approach or we can call it as the alliance approach now within the
alliance approach there would you can license it for example I would like to license my APC logo
for you to produce the product I will charge you the royalty fee for each of the products
that you produ alternatively I would like to give you my APC business model and then you
can set up your own APC but you will need to pay me the franchise fee up front at the same time I
would like to share your Revenue each and every year and of course the downside of would be that
I can't guarantees the quality that you price the services like what I have been doing over
the years alternatively I can simply Outsource it to somebody else which means that I would like to
work with a supplier in other words alternatively I can use the joint venture way so for example we
simply enter into an agreement either to produce a product sell a product or to set up a new new
business so that's what I mean by join Venture now from the exams point of view you will need
to know the pros and cons and how it works for each the method and this is highly examinable
the final stuff within the Strategic choices will certainly be to look at the international market
and that's very very important let we suggest our business where not to expand overes now
in your syllabus there are two types of issues that you need to care about firstly you will need
to understand the organizational type and that's very very important now in the syllabus it divides
the international expansion within organizational type for example you may be thinking about to
build up the international business now what do I mean by inter national business is that
the main production will be kept within the home country with little being exported a very good
example for this for example for accountancy qualification was certainly be the icw because
most members are based in the UK alternatively think about to build up a global business now
the global business which means that the portal will be the same irrespective of where where you
buy this product for example Coca-Cola would be a global business alternatively you can think about
to build up the multinational business now what do I mean by multinational business is it like madono
for example each of the operation in each of the country will be highly independent so therefore
their product would vary in different parts of the country finally you also got the transnational
business a very good example for this would be Acca because you will need to sit the Acca
exam the ACC exam will be the same irrespective of where you sit this exam however that exam can be
adapted to your local requirements so for example you can choose the local laws for example the
corporate business law and the tax law per your jurisdiction and then we'll need to look at the
end ENT mode for example if you decide to enter into the foreign market how would you be doing
that so for example you can use the exporting option directly producing your product in your
home country and distribute it in overseas Market alternatively you can produce your product using
the overseas production so overseas production simply means that we can use for example different
methods such as the organic growth m&a alliances however when we are talking about the overseas
production for example we set up the overseas Factory to produce the poock there and sell it
there so we may not gain full control over them if you got full control over them that's called holy
owned
overseas production
okay we can use the previous way to do this finally you can also be like Apple has been
doing so for example cont chart manufacturer so in other words that we are simply working
with the production company and it's up to production companies to produce the product
and it's up to Apple to finally assemble it and at the same time to be resp responsible
for the overall design of art okay that's what I mean by contract manufacturer now after you make
strategic choices it's absolutely important that you need to evaluate it and this is why and that
would be a very very topical area in the exam is to evaluate your strategic choices now in this
exam we like to use the model called the SFA test for example we'll need to look at the suitability
of the option and feasibility of the option and acceptability of an option now uh we need to see
whether not the option is suitable by examining two things thly whether not doing this will help
us with the strength and to deal with the weakness and to exploit opportunity and to minimize threat
so four headings in there and then where not our culture will support this new strategy talking
about the feasibility we can talk about money and non Financial money on nonfinancial term in terms
of whether not we've got staff will be helping us whether not we've got expertise in doing that
work where not we' got sufficient time to do that in terms of acceptability we always focus on the
risks aren't Revol from different major share shareholders and stakeholders point of view
whether not they will accept it and of course within acceptability you firstly need to look
at what sort of or what types of stakeholders are there within your business by using the mandalos
mapping Matrix and to see who will be the key player keep satisfied keep informed and make
sure that you've got the tailor solution to deal with them and of course having the tailor solution
to deal with them to meet with their requests is called the corporate social responsibility
strategy or the CSR strategy but if you are more using the proactive approach to deal with
them in advance and that's called the Strategic CSR so more of a proactive approach is called
CSR more of the reactive
approach to deal with them will be called CSR shter J of course as a b days you've got
right to make money and that's what I mean by the corporate citizenship
so make sure that you're ready for that now finally let's have a go at the implementation
stage okay to implement our strategy now generally the Thursday we'll look at project management in
more detail now when we are talking about the project management basically there are two
issues that we need to work out for in the exam the project management will be tested
uh in a like a real case make sure that you apply your knowledge in a flexible way specifically to
the exam question firstly we'll need to look at the cycle of portrait management that'll be
divided into four Cycles or you can call it as the one two three four steps in there the step
number one within the project management will always be the initiation stage we are talking
about during that stage we need to have a business case document the business case document will
detail these three things the reasons why we will be doing this project for example here with global
APC we may be introducing the online marketing system for our markers at Global APC now this is
the reason of doing it and the cost and benefits analysis especially that the non Financial benefit
of doing that project and the initial risks assessment of this project will need to be carry
out and then after you've got the business case will they need the project Charter now project
Charter is what I mean by the project initiation document or I can call it as the pit for short now
when we are talking about the project initiation document usually there are a few things that we
need to talk talk about firstly you will need to decide who will be in the project team which means
the stakeholders involved and then you will need to decide how to communicate for example using
emails and platforms how to communicate with a team members and then you will need to think
about when should we do this project which means the timing and how much that we need to spend and
what which means the scope and quality of the project now signing off the pits by the project
sponsor and then we can move on to the detailed planning stage which means the step number two
there which means we carry out the project plan and then we execute the project finally we'll
need to close the project now during the closure stage there are two things that we need to do
firstly is the post project review you will need to say the to the examing team that's
done when the project end now the main purpose of the post Port review is that we need to check
whether not is in line with the business case or be safe for short for example after the PO
is been done we need to to see where not the reasons are met where not that the costs and
benefits are met where not we solve those risks in place and then we'll need to talk about where not
different stakeholders opinions are taken into account and that's important for example if I
were to develop the online marketing system that will will need to take into account the experts
opinion examiner opinion Market's opinion and even the it director's opinion and so on have I
done this now if I've done with these of course the whole project would be okay and then our
markers at Global APC will start to use the online marketing system and this is what I mean by the
post implementation review now when I talk about the post implementation review I will need to tell
to tell the examp Ling team that when this is done this is when the owner can use the project now
the owner in this project is like the marker when they start marking online we need to see where not
objectives are met our objectives will certain be like reducing the manual work reducing the error
and improving a timing so we'll need to see the details stuff the where not improvements should
be made and then we'll need to see where not the key stakeholders are happy with the system not
with the project for example where not the mark and examiners are happy about it now after look
at this the second issue relating to the project management in our exam will primarily focus on the
stakeholders involved now there will be a lot of stakeholders to be perfectly honest however from
the exams point of view most likely that these two types of stakeholders that you need to memorize
them firstly is what I mean by the project sponsor now when I talk about the project sponsor project
sponsor is responsible for setting up the overall budget is more of the Strategic stuff and to
finalize any changes to the project over time so for example if I were to build up the online
marketing system and then we find out that why not to build an extra stuff on the existing marking
system for example to introduce the marketing stuff ISB to Market our calls to our student it's
up to sponsor to approve budget and to finalize that change over time and it's basally the project
sponsor will be responsible for finalizing the Milestones okay to see the cost and benefit over
time and of course the project sponsor would be only involving in the project for strategic
issues not for operational issues of course that'll certainly be a particular examinable
area that the examining team may say that well in this project that the project sponsor frequently
steps into the project uh for the operational issues for example uh related to how to um rise
the code and so on but the operational the detail stuff would be the responsibility by the project
manager now that's why when you ask about the roles of the project manager or why the sponsor
should be different from the project manager our answer will be the same the project manager firsty
will be responsible for the detail plan related to tasks and timing and even budget how to spend
that okay given that the total budget approved by the project sponsor and then the project
manager will be responsible in dealing with the priority issues okay uh in in case any sort of
urgent issues happening within the business and then the project manager will be dealing with
the communication with key stakeholders on time and that's very important if you know this the
project management that'll be no problem for you whatsoever now this is not enough because within
our implementation stage generally we also need to talk about the change management so this is
why the next chapter there we'll talk about the change management now when I talk about the change
management basically there are two issues that we need to focus on firstly there'll be four types
of change and then we'll need to look at are there any factors affecting where not the change can be
successfully implemented within our business and then we will need to talk a little bit about the
process management now there are four types of change really the best way to think about this
is to think about whether or not we should perform the change step by step which means that it's not
immediate change the very good example for this is to think about tuition provider the providing
the face Toof face courses now um It's thinking about the change itself to online business now
that change can be incremental so for example that with little change so it can change into
online business for example it can add quiz into the online quiz into existing course alternatively
it can use the evolution change which means that large change is needed large change is
needed is what I mean by transformational but you don't really have to know it now if
large changes needed so for example the tuation provider may be thinking about to add the live
stream function or the feature for its face tace
cuse and that can be done step by step not for all papers but for for example the first paper
before the second paper okay uh for example if it provides the ACC qualification alternatively
if it needs the change to be done immediately which means the immediate change we can change
a little which means changing the financial Parts only and that's called the Reconstruction change
now the Reconstruction change is talking about we are conducting a little change but we are
thinking about only the financial Parts within a business because the business is not doing
good good job and that's why we need to think about ways to improve the profit alternatively
the Revolution change which means that large change or the transformational change is needed
so in other words we like to be the number one in the online education market so this
is why we need to change the culture it to change the kpis of how to measure our staff
performance later on or immediately now what factors that will affect where not the change
can be successful here I would like to use my own bonic for this according to Bagan hope I
like to use my own M monic it's called Pride p r i d e AC C to give you a flavor of that
so for example when talking about I we are talking about whether or not we will need
that change to be done immediately because if that change needs to be done immediately we
need to face lot of resistance from our staff so that's why in your answer you will need to
touch on for example when where not you've got the resources where not you've got the staff to
support your change if this is not the case of course performing the immediate change you may
need more of a leadership approach to be more authoritative of example to directly sack those
who do not support you for example but of course you will need to classify the right change within
that four types before more we deal with the factors affecting that change and of course I
will explain to you more in my course regarding each of the factor okay in this m morning when
talking about the process management of course you can think about this for example here the
global APC that you buy my online Acca course and then you can get immediate access to the course
and then you can click on videos download notes and to print this out and to ask tutor everything
be very straightforward however in some businesses this may not be the case for example I buy the
C maybe I have to wait for another 48 hours before I can view the content and then when
you ask questions that tutors are not replying to you immediately so this means that their process
may not be efficient and effective efficient means where not that you have got time delays
effect itive means that we not customers are happy about it now when dealing with a Process
Management there are particularly two steps that you need to follow and then we need to consider
this as the poic model and to consider the whole processes integrating with people organization
and the it from the holistic point of view which means that when you're Chang your process you may
also need to change the organizational structure as well the step number one will be to use the
Harmon process matrice which means that you will need to have a holistic approach in dividing each
type of category of your processes whether or not that should be outsourced to somebody else
alternatively to keep them in house alternatively you like to use the system to deal with up for
example the Erp system is the tailor system or the off thes shelf software of example whether
or not we directly use the CRM or the customer relationship management system directly provided
by Microsoft rather than develop a brand new system on our own to tailor our business now
Harmon's process Matrix will talk about this from the importance and complexities point of
view and I will tell you exactly in my course there will be almost guaranteed three sentences
you need to write to gain the four marks on that but after having the Strategic review of all these
categories of processes the next thing we will need to decide the redesign options and that's
important the redesign options we are mainly focusing on these four stuff in there I will
say that it'll be one two three and four if you're facing any processes which are quite duplicating
what you can do is to Simply to simplify this for example that if you want to request the B
from Global APC in I ask you to input your detail it's up to our sales staff to give
you the course broser why not to simplify this why not directly allow you to download on our website
alternatively I would like to remove any nonv value adding activities within our business we
simply improve it so for example that if after you buy AR course and in the past for example
that the tution providers after salale service is not particularly good for example the tutor
is not responding to that student's request on time why not just improve it why not say
to that tutor and then set to the kpi for that tutor to improve the response speed to be more
responsive in other words if there are lots of gaps and disconnects for example now for example
that let's say if you buy the course from the tuition provider that you need to wait for
another 48 hours before the course Department releases the course to you because the course
Department would need to get permission from the finance team and the IT team in
order to release the course to you why not just to combine all processes all together
for example uh using the auto M It software to do this finally if there are different
kpis for different department causing conflict and this is why we can't use the above freeways
to redesign the option we need to use the business process re-engineering or the BPR
approach to do that and of course in my course I've got my own M monic is called phases these
five sentences will surely give you the full marks when you answer the question in this
way okay that's all about the change management of course in this section that we've looked at
the analysis Choice implementation related to Pro and change management and I'm sure that it helps
with your SP exam I always say to my student that if you're studying thebo you don't need
much time to study the whole paper for example it the theory you need to break this down related to
the real life case because you will finally find out that only 20 to 40% of the syllabus will be
tested but not in the academic way but in the morphe application way to the case given by
the examining team and my Approach is absolutely different I would make sure that you can absor
the SPO knowledge in the shortest period of time and then we will focus more on
the standard performal answer you can quickly apply the knowledge to the actual exam right
so I look forward to your exam success very soon bye-bye APC accounting for your future
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