and of course our administrative support counterparts
counterparts probation office and we
also help them with their requests and
um [Music]
okay
just to give you a background
which is a government map we underwent a reorganization
so when a company or when an
organization undergoes reorganization
chapter expected Mona there is change structure
and part of that change actually it's a
really it was a really big change because
because uh
and so physically
and of course part of the
part of the change
and hiring promotion training uh
we're the ones reviewing their documents
and we are the ones evaluating and
assessing if
um their documents are complete and correct
correct
inappropriate use of grammatical Construction
Construction
grammatically
kohiren Ima
foreign statements [Music]
and familiarity with organizational policies
policies
of course as a government but
government even in private parts even in
private organizations you have your
policies you have your
you have your uh codes
it is everyone's responsibility to know
everything that is written on that
manual or um
um policy
when we underwent attorney organization policies
so how did we how did we address these
so we developed an instructional manual
um conceptualized way back 2019 but um 2021
initiative
so instructional manual
basically it's like
um of course for you to be able to
operate that car
you have to check on the owner's manual
so we have six chapters
so number one Champion functions
recruitment promotion Learning and
Development about training travel
assignments administrative issuances procurement
procurement
assignment of tasks from time to time
foreign so it's really it was really a challenge
six chapters that's how we illustrate
the manual
so
six chapters
to make sense so number one overview
now overview meaning background what is
it what is the chapter all about
second getting started
um getting started is all about
playing out playing out the requirements
the primary requirements for you to be
able to accomplish a certain task
s many yeah
if you will be if you're going to
assemble the parts of course you need to
identify the parts that you need
and third process flow and part
part [Music]
no this is uh what this seminar is all about
about
no process flow panel go in
and then important pointers important
you have to be able to be remembering this
this
and then five sample documents
uh when you when you when we uh consider
orienting our
clients about this you have they have to
see the sample document
although some are confidential they need
to see it
no example my example I know
um we learn uh we also learn best by
yeah
yeah
actually this is more of an admin type I
don't know if uh I.E
based on our case no based on the inputs
that we have gathered when we are doing
the project instructional manual
so foreign we have five elements so
number one when you create a process
flow people
the people are the doers and the one
and of course the action when we talk
about process flow
verb is an action word so action
action [Music]
mobile
and then the document
yeah
and of course the time element
time element is also your tat
turnaround time is
you have to know that
and then decision
um in in any process yes no
so of course is it correct no so if it's
no then you go back to step one step two
then you repeat the process all over
again if it's yes then you proceed
so those are uh that element is also
essential when you create a process flow
manual also I just uh
snip it no process flow so as you can
so the whole process is accomplished
so that's your
this is a short process only pero for
some if you were going to design your
own process uh process map
or process flow
Kenny
if it's if it requires longer duration
they definitely you have to put up uh
start now
the requesting unit drafts the admin
issue once I mean group or sector order
then sends it to the LSD admin chameleon
for review okay
the requesting unit s
individuals
tapos graphs action
afternoon
the dlsd admin unit previews the
contents of the document so yeah decision
if yes
then our unit returns a document to the
yeah the requesting unit sends the
revised document to our unit
then repeat the process all over again
and once approved the entertainment
schedules uh
Office of the corporate secretary name
of the number code to make it official
to make it a to make it a public
document ah sorry not a public document
but uh an open document for the back
it can be accessed by anyone
no it's already an official document of
the back
and then after that Alex salmon
we will uh
disseminate the set order
for in for uh for information purposes
and then we'll keep it on record and
that's it
so all of those tasks involved
turnaround time yeah one to two days yeah
yeah
hiring hiring process
and also
of course you have you have the start
so hrmg refers to documents of
candidates who pass the pre-employment
exam to our unit okay
okay
I know
adopt like I did but you have to take
the exam and if you pass you'll probably
we will endorse documents to the
requesting lending unit personal
and then the interview process the
requesting lending units schedules and
conducts the interview with the endorsed candidate
candidate
so meditation OLED
did the candidate pass the interview
if uh not then we will return the
documents back to hrmg
hrmg
and if yes
uh we will ask them to
submit the necessary documentary
requirements tapos is a submit me applicant
applicant is
documents are there any lacking
and so on and so yeah
is that
you know
but you have to involve everybody when
you have this process flow
it involves HR in it involves Office of
the President
Eva meron
you're messing up big time especially
with your t80
three to five days it's a commitment
three to five days three to five days
so that is one way of introducing
Kaizen using process flows meaning
meaning
you're implementing change so make that change
change
no you you operate as one
no everyone is interconnected that's why
yeah
okay
when you draft your process flows
you have to remember the sequalities of
concise complete correct and consistent
when we say concise the process flow
must be simple and easy to follow
you don't need to
you don't you don't need to write
highfaluting words you don't need to include
include
um lengthy
lengthy statements for you to be able to
illustrate your process flow simple
it's really hard to
you know to accomplish something if it's not
not
if it's not
complete enough is
is
correct yeah quality is correct uh
correct is one of the qualities
to make sense
and consistent
the process flow must be aligned with
other processes
uh I have mentioned it earlier
in the previous slide that everyone is
Manufacturing Construction
uh before you be uh
I guess this is a basic I know the basic
part of project management that
that
um for you to be able to for you to be
able to accomplish tasks B you have to
accomplish task a b and c is
how would you be able to arrive to task e
e wedding
step one Yan step one seven
step one time step five
Direction seven you have to undergo all
of the steps one two three four five six seven
seven Ian
and so another C
ort I see yeah
you have to remember these four Concepts
number one console
items indicated in the process flow must
be aligned with the existing policies
and practices
before you craft your own process Maps
you have to check with the authorize or
the subject matter experts if those
items are aligned with the policies
you have the freedom to create your process
no you have to check with your standard
and then collaborate
as the concerned subject matter expert
on what to improve and how to execute
such I must admit that not every one of
us are really experts on certain fields uh
when you create process flows it's not
you have to
collaborate with the people not involved
with the process
no like us when we crafted our
instructional manual we ensured that we
consulted the right persons foreign
so that's one way of effective collaboration
collaboration
and then the third C confirmation
confirmation
ensure that
the details are consistent correct and comprehensive
comprehensive
what do we mean by that is
before you arrive to a certain step you
have to ensure that
the previous
end up at correct and comprehensive meaning
meaning
comprehensive coverage foreign
and lastly communicate
when you introduce something you have to
make it known but I mean I mentioned
earlier that you have to make them
uh you have to make your idea be recognized
recognized
so that you can
get feedback be it positive or negative
at least you let them know and then
that's where the collab the
collaboration again begins some party
ended uh
can we suggest something like this can
we enhance this part
by that initiative you are unveiling you
are unveiling uh
the ideas of others too
tapos from one idea to another
you put it together
yeah you can create your own uh um
um
what you call this result yeah
and then in that result
and Ashley when we when we conduct our project
project launcher
development Academy of the Philippines competition
the government best practices recognition
recognition
so I'm proud to say that we are the sole
entry of our town
it's a competition
and continuous Improvement is better
than delayed Perfection by Mark Twain uh
one liner pero it hits me hard
no continuous Improvement it's Kaizen
it's not always perfection
and it's a task
ing a
well in reality perfection
perfection
so you have to improve little by little
for you to be able to accomplish a task
I must admit that in our unit
but the most important thing there is
you learn from that mistake no sounds
cliche pero Diva you learn from that
mistake Shake It Off
shake that mistake off then tomorrow go
back on track
but revive yourself and
and [Music]
[Music] um
um
not repeated
try to think of ways to
to
Rectify that
so you cannot you can't be stagnant all
or minor
you have to get back and think of um
ideas that could enhance
I always
keep this Gem of thought every time
speaking engagements
and are always better than what you have
started is what you have accomplished
well Kaizen culture is all about accomplishments
accomplishments um
you have to finish everything
whatever you have started finish it
yes that is that is the reflection of
uh when you
and if I was apart about when you
manufacture a car
uh you have the parts you have the
so you have to start somewhere to be
able to put it up to make it a more useful
useful um
um material
material
but after all
when we work when we task uh when we
you have finished it
and you can uh be proud of yourself because
despite the
away for this short webinar
webinar
and thank you for listening and participating
participating
I now give the floor to miss melon
all right thank you so much sir EJ is
China so it's such a blessing informative
informative
um I think this is one of the madaming
uh participants right now in the search
so I am I believe sir uh our audience or
participants have questions in their
mind regarding this very good topic
about adopting Kaizen Culture by
efficient process flow so yeah so that
there uh sir EJ we are blessed to
tonight to have you so I am everyone in
opportunity to ask questions from here
so Ayan our question and answer part of
alpha TV is officially here now so make
sure you can make the most out of it
right
guys maybe type in your question in the
comment section and we will read them
for you and also while waiting for the
question to crop it you may also click
the reason button at the lower part of
this screen if you want to speak and ask
your questions foreign
I think sir our participants really
um understand the topic they discussed
today we have our first question
so hi sir good evening how do you
maintain that continuous Improvement sorry
sorry
how do you maintain continuous Improvement
Improvement
ah okay
actually the concept of continuous
Improvement the man doesn't need to be maintained
maintained
if you really want to do something uh I
can improve more do it
but it doesn't have to be
uh actually uh in the perspective of work
work improve
uh you just don't maintain it you ask
time for the better
if you are
late 30 minutes 15 minutes or maybe next time
you have to uh strive for the better maintained
maintained you have to uh set yourself some goals
try to be faster try to move fast or try to correct something that is
to correct something that is uh not right on the process
uh not right on the process yeah so maintaining mindset I always
yeah so maintaining mindset I always have to change for the better
I hope I answered thank you sir EJ for this for that's very smooth answer you
this for that's very smooth answer you know so we have another question from
know so we have another question from Jeremy Arias hi good evening for my
Jeremy Arias hi good evening for my question is what kind of methods or
question is what kind of methods or systems that we can use in process
systems that we can use in process Improvement or Kaizen internship
Improvement or Kaizen internship production
are okay um so production no
um so production no oh
and on the go now
diagram uh yeah when you identify the problem the problems
problem the problems brainstorming techniques
brainstorming techniques uh you meet with your teammates
that is one way of getting inputs for process Improvement
process Improvement yeah
uh young dashboard technique
so let me know tapos
tapos images
as long as it leads to the Improvement of something
oh yeah thank you so much today so we have another question
have another question right now
right now um but from in
um but from in a what are the challenges for Kaiser
a what are the challenges for Kaiser thank you
thank you uh challenges
uh challenges in fear of change
in fear of change change
if you are willing to if you are seriously
seriously uh seriously adapting to change and you
uh seriously adapting to change and you want it to be implemented strongly
that kind of mindset is really a challenge
all right another question um can we apply five days
sure actually although it's a different concept
although it's a different concept uh it's one of the tools for Change and
uh it's one of the tools for Change and productivity
productivity but when we see 5S you are standardizing
but when we see 5S you are standardizing uh your tools your equipment but it's a
uh your tools your equipment but it's a discipline
discipline no um
no um if it's for a betterment
if it's for a betterment unit department so do uh then so be it
unit department so do uh then so be it do it
do it uh 5S is one of the
uh 5S is one of the uh greatest initiatives that you can
uh greatest initiatives that you can Implement in your office
Implement in your office now
all right so another question from Joanna how do you promote or motivate
Joanna how do you promote or motivate people for cancer
okay uh just like what I said uh communicate
uh just like what I said uh communicate and collaborate uh you let your idea be
and collaborate uh you let your idea be recognized you know
recognized you know you don't expect positive feedback uh
you don't expect positive feedback uh positive feedback and 100 but at least
if you introduce your idea you introduce like uh yeah
and you have to embrace those criticisms and from those inputs you you build your
and from those inputs you you build your own you collaborate with them
own you collaborate with them um you ask them
um you ask them I'll say not all of us are experts in uh
I'll say not all of us are experts in uh certain Fields
certain Fields say about their respective Fields
say about their respective Fields financially General Services yeah
financially General Services yeah foreign
okay um guys our evaluation form will be posted also in the comment section so
posted also in the comment section so don't forget to fill out the evaluation
don't forget to fill out the evaluation form because it will serve as your slot
form because it will serve as your slot to get your e-certificate so it will
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so I guess uh I think we are near and the last part of our event so this is
the last part of our event so this is the time we may say thanks to our very
the time we may say thanks to our very own guest speaker for tonight so
own guest speaker for tonight so just chat it or the chat box below
just chat it or the chat box below everyone
I'm sir EJ I mean we know where we connect or reach out to you
um yeah I'm active Naman on social media so they can ask me via Facebook
so they can ask me via Facebook no uh Eric Jason Miranda Estrada
Eric Jason Estrada m a yeah so you can always
yeah so you can always um give me a
um give me a chat if you're uh if in case
[Music] clarified no we can I can always uh I am
clarified no we can I can always uh I am always welcome to address
always welcome to address your questions
with sir EJ on Facebook and on LinkedIn and um directly
um ask your question so after EJ on behalf of everyone here today thank you
behalf of everyone here today thank you for taking the time to stick to us so
for taking the time to stick to us so um
um help us significantly better
help us significantly better so I answer our team will be contacting
so I answer our team will be contacting you for the situation so once again
you for the situation so once again um do you have any parting uh message
um do you have any parting uh message before we let go of user
whatever you have started you finish it no don't be stagnant always aim to
no don't be stagnant always aim to finish your tasks
finish your tasks but for betterment it's a positive
but for betterment it's a positive change uh
you give time to your ideas you know you collaborate with experts and don't
collaborate with experts and don't hesitate to
hesitate to uh or sorry um
if you commit major or minor mistake you ensure that
major or minor mistake you ensure that uh
uh that you have to
that you have to get back when you have to bounce back
get back when you have to bounce back for the better
for the better problems
no you ensure that you shake it off no uh then you
no uh then you uh
you improve you you reflect on your mistakes
mistakes and then
and then find ways or find ideas on how to
find ways or find ideas on how to address that
well you're right so um
um whatever you start to finish it if you
whatever you start to finish it if you fail bounce back for the better and once
fail bounce back for the better and once again on behalf of the entire Alpha
again on behalf of the entire Alpha family thank you thank you so much sorry
family thank you thank you so much sorry EJ estada for tonight's another episode
EJ estada for tonight's another episode of
thank you so easy
so easy um and I get the today's event is made
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